READ BEFORE GOING INTO A NIGHTMARE: Just left this Staples here at Roosevelt and Canal, to begin…read morethe first star is going to the mature blonde woman named Gail. She was professional, kind and flexible working with my boyfriend. When he entered she greeted, she understood that he wasn't that tech savvy, and was very patient and personable. Unfortunately the same cannot be said for the other two staff members behind the counter. The younger young lady with a red T-shirt on was not personable, omitted a greeting and instead asked me what I wanted quite offensively. She was very dismissive with my partners request for printing service. Not sure if it is unfortunately a generational misstep or just an overall reboot of customer service training in need. However she was outdone by the larger gentleman working behind the counter in a gray T-shirt. Not only was he out of his way rude, full on dismissive, but upon greeting him and asking his name as I thought I would be leaving a good review was very rude and belligerent and told me that he was too busy to speak to me even though when he felt like it he responded with a sharp and very unprofessional tongue. I understand that in the realm of the service industry it can get difficult when you are on hourly pay as opposed to commission, however these are the jobs that we all should be grateful for during these times and as somebody who is also in service I make sure to go out of my way because I know I chose this job however the people coming into the business had no other choice than where they went, and a lot of the times are depending on me to be the a pitta me of professionalism. Unfortunately I did not receive this from these two staff employees and I do recommend that they look to Gail to receive better training and education when it comes to proper client retention and service. My other two stars my previous large event prints with MAPLE AND ASH, FOX, and SHOWTIME. Staples is great for the incredible competitive prices that offered, as well as awesome and very easy to use online service. They have maintained an impeccable quality to their products and as long as they can reign in their in-store employees I do believe that this company could be truly exceptional and beyond five star.

Staples' machines are always down. This is my second time in the last month coming in to return an…read moreitem, and I wasn't able to because the machine was broken again. Very frustrating and inconvenient.

I had a really good experience here. I brought in a Meta Quest headset that had a cracked housing…read morearound the charging port and side arm. The headset still powered on and charged, and I mainly wanted the structure stabilized rather than replacing major components. One thing I would say to anyone bringing in electronics is to be clear about your expectations and what you want done. Once we were on the same page, the team here was extremely respectful and easy to work with. They installed the battery accessory I brought with me, carefully stabilized the housing and arm with epoxy, and made sure it had plenty of time to cure before sending me home with it. The headset now feels solid again and works just the way I hoped it would. What I appreciated most was that they were willing to work toward a practical solution instead of pushing an expensive full replacement. A lot of repair shops try to upsell or turn small problems into big bills, but that was not my experience here at all. Friendly, professional, and fair. I'm very happy with how everything turned out and would gladly recommend them.

Dale is extremely helpful. In and out in an hour for an iPhone screen repair for $100 cash…read more Grateful this guy is in the neighborhood.

Atlas Stationers? Oh, you mean STATIONARY HEAVEN?…read more On Sunday morning, all was quiet in the West Loop. Around 10 AM (a little after opening), I walked in & was surprised to find a vibrant little community of early-rising, stationery enthusiasts, just my kind of people. The store was lively but not crowded, so shopping was very comfortable and fun. First off, the staff here is PHENOMENAL! So kind, conversational, knowledgeable, helpful, & attentive. Possibly the best customer service I've ever received. If you're a stationary enthusiast or stationary-curious, this is a great place to be. I've seen this store's TikTok account before, so I expected it to be a big chain given its popularity, but it's actually a family-run business since 1939! They even have a nice online store you can check out. Everyone has their preferences, but this store checked all the boxes for me. On top of excellent service, they had an INSANE SELECTION! Stickers, pens, journals, leather journal covers, washi tape, and ALLLL the stationery goodies. The cost is comparable to other stores (online & otherwise), which is great. They even offer frequent events & workshops. Stores like Topdrawer are very popular, but they just never spoke to me. Atlas Stationers is a gem that I can't rave about enough. Even when I'm not in the store, I frequently check out their website or TikTok. I love the little community they've built!

What a treasure trove for stationery enthusiasts and/or folks who just love writing!…read more A huge wall section dedicated to stickers and washi tapes and so much variety of fountain pens! Lots of journals as well. Ngl was a little overwhelmed by the large selection lol but there was a good amount of friendly staff walking around offering assistance. Price-wise I'd say fair considering shipping/import fees when comparing to online shops.

I purchased our Saarinen table here from Amy Eckstein. Absolutely stunning service. Amy was very…read morethorough, explained the entire process, and made everything painless. We also got the best deal on it around! The real test is when things go south, right? When a warehouse we were working with gave us some incorrect info, Amy was right on it and rectified the situation very quickly. I was impressed! If you ever need any Knoll furniture, save yourself the headache of going to DWR and give Amy a call!! Much better service all around. I highly recommend!

This location was an absolute lifesaver for me (multiple times) while I was working at a…read moreconference. It's conveniently located in the Hyatt Regency, right across the Sky Bridge from the convention center. The staff working there cut out numerous last-minute handouts for me (something that would have taken me at least an hour if I did it myself) and they were even able to give me directions to certain meeting rooms...very, very helpful in such a large place. The manager was also able to e-mail me a replacement receipt that I needed for an expense report. They can really do it all here and are happy to help! I can't thank them enough.

Friendly and helpfully staff. Found what I needed easily and was in and out in under 5 minutes…read more Pleasantly surprised at the quality of service and reasonable pricing given the location inside the convention center.

Immediately had an attitude when I called to ask about a package I have held there. And instead of…read moreproviding me a correct number to call she just stopped me in my tracks to tell me I have the wrong number when the telecom is the one who automatically directed me there from the number provided ON THEIR LOCATION. Poor customer service.

I was able to walk in, quickly ship my package and leave. The type of FedEx trip to aim for.read more

First-class service at this prime location. I've rented a mailbox here for years now, and the staff…read moreis always very helpful and pleasant. Very efficient with UPS services: mailing/receiving packages, Amazon, etc. I've also met the owner who's kind, professional and hands-on.

The guy there on Jun 28th directed racial slurs towards me when I was being a bit slow. Terrible…read moreattitude and direct racial discrimination