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    Beckley's RVs - Thurmont

    2.8 (59 reviews)
    Closed 9:00 am - 7:00 pm
    Updated over 3 months ago

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    Kenny Ray H.

    I Trusted But I Will Not Do That Again... (First Draft) Feeling The Love Coming Back (First update: 8/11/2021 11:53 AM) Beckley's Living Up To Great Reviews (Second Update: 8/13/21 8:39AM) Faith Renewed - They Make It Right! (3rd Update 8/19/2021 3:34PM) Initially, my wife and I were the proud owners of a used 2018 Coachmen Freedom Express 29SE. Initially... Please read all of the review to understand. Especially purchasers of used RV's. This review has the potential to change as my days go by today. I will not use names in hopes that things get resolved. We had decided to deal with the identified leak in the roof of the bedroom and were excited. Imagine how much more excited I got when we blew a tire going 63 mph down the highway next to tractor trailer rigs and debris flying out from behind us. Changed the tire, found there was a hole in the floor of our camper where the tire had blown, the side cowling was blown off, and the aluminum on the side of the trailer was flared out from the tire blast. But that is not what has me writing this review - I noticed water dripping from a "Vacuum sealed flooring" - WATER? I didn't blow a pipe. The entire floor that was exposed by the blast was saturated and degraded by water in the luan wood (see the pictures below) and was peeling away like skin from a bad burn. No rain, nor had we driven through any rain or rain soaked roads. And water damage and mold like that does not happen in minutes. The damage went on and on. We could not find where it was coming from, but it had been there long before we bought it. Which, by the way, was less than a month before, 22 days to be exact. We called Beckley's and spoke with a sales manager, telling them of the issue and what we found. They listened and said nothing binding other than to bring it in for an inspection when we get back. Made it to our first destination. Found a tire shop that had experience with RV's and began visiting with him about the tires. Upon his inspection, he found that 3 out of 5 of the tires were made in 2011 (See pictures) - the other 2 were made in 2017. I feel that the Beckley's sales person played dumb about a leak until it was sold, which we resigned ourselves to, then Beckley's Sales said they did a "Thorough Safety Inspection" and left 3 tires that were a decade old on a camper they sold and put their stickers advertising their dealership - in which a blowout of one revealed a long-time leak in the flooring. I took the camper in today (8/11) for an inspection. You might read this and say "You should have checked the dates on the tires before you bought it." Yes, you are right. But I relied on people who have a business and stand to lose reputation points with customers to do their job and point those things out. I also didn't know they would sell me a trailer that was saturated with water in the luan wood of the floor and walls. 8/11 11:53AM Update: Upped the rank to 3 stars. The team that came out for the inspection was impressive. The gentleman that fielded my call from the road was kind enough to be there. They listened, they took proper pictures, addressed all the questions that I could think of at the time and left me feeling a lot better than when I showed up. Do I expect them to just give me everything and fix it all for free, no, I do not. That would be a gift. Businesses are in the game to make money. Do I walk away from the inspection thinking I'm going to get a fair shake - yes. I have a lot more faith now. Updates to come as things progress.... 8/13 8:39AM - Got a call last night from Sales Manager. He ran ideas by me that could produce a win-win for both us and for the dealership. That is something I really appreciate! The dealership has remained in contact, given us ideas and remedies that can benefit both parties and Beckley's seems concerned about getting it done expeditiously for us. 8/14 9:58AM - We are on our way to total resolution of this issue. I updated the stars to a 4 because the deal is not yet done. The verbal is there and I have faith, but when it's done, I will know that faith was not in vain. I asked the Sales Manage what was fair. I told him what I thought was fair and he listened, considered and countered with a fantastic option for both us and the dealership. 8/19 3:34PM - Though I will not reveal the details of the deal, because all deals are different, BECKLEY'S MADE IT RIGHT! Just as in everything, the person you deal with makes a difference, GARY MOSER made all the difference in the world - BECAUSE HE CARED! He was concerned about what had happened, he listened to how we felt about Beckley's and the purchase, we had a little faith in things (and patience). We met in the middle and made a deal that was good for both parties. Gary took his time and walked us through everything on the camper we now have and I have every confidence when I say - You won't go wrong dealing with these folks! Happy Camping!

    Looks can be deceiving
    Rob H.

    They don't help and don't care. Don't waste your money! They just respond on here and Google reviews. A bunch of scams artists .

    Seals failed. But like the service manager said.
    Jessica M.

    Reference Service department. Brand new 2020 T@b Boondock Edge. Camper heating system broke while in transit to Arizona. Temperatures 22 degrees. Went to get help from main office after being told to get out of town by the New Oxford office. Could not get in shop for two weeks. They charged me to winterize my rig to prevent damage to the pipes even though it was due to a warranty failure. Had to leave rig and find alternate lodging. Would not even allow me to flush the antifreeze before departing. Could not repair failed seals repair without ordering more parts for a known failure. Wanted me to come back.

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    Page 2 of 2

    Ask the Community - Beckley's RVs - Thurmont

    Okay my mother's 50 with a heart condition I am 26 I'm looking for a place at camping RV and relax?

    Hi Russell, are you looking for a place in our area to take an RV to or do you need help finding an RV to take?

    Don’t See Your Question? Ask Away!

    Review Highlights - Beckley's RVs - Thurmont

    Before we took it home, Mike spent over 4 hours going over all the details as we are new to the RV world.

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    Chesaco RV - Frederick

    Chesaco RV - Frederick

    2.1
    (36 reviews)

    Business needs improvement. The building needs some TLC & the campers need checking more often.read more

    DO NOT BUY FROM CHESACO RV IN FREDERICK!!! We put a deposit down on a camper site unseen with a…read morepromise from Jeff (salesman) and James (manager) that it would be delivered to Frederick so we could do a walkthrough before signing final documents. A couple days later Ty called us to schedule the walk through/signing. We asked if we could do 3pm or later during the week or anytime over the weekend. Ty said the latest he would agree to was 2:30pm and then said, "most people are so excited to make a big purchase like this that they just take off work. Why can't you take off work?" (Keep in mind this is last minute). We reluctantly agreed to come at 2:30. GUESS WHAT!? We show up to do our walk through at 2:30 and the camper was never sent to Frederick from Joppa. Funniest part is that James (manager) acted like he had no idea we hadn't seen the camper in person yet DESPITE being the one who told us we would be able to see it before signing final documents at our appointment. We still gave them the benefit of the doubt and agreed to buy the camper site unseen with the agreement that when the campers delivered to our campsite (2 hours away from us) we would be able to do a walk through and get the keys. While waiting on delivery, I get 4 calls from Jeff asking how we are liking the camper which we DON'T even have yet!!! You haven't delivered it! I get a call from James AFTER signing all the final documents saying the payments will actually be $50 more per month than they told us, never asked if it was okay, etc. We were also told the scheduling lady would call to confirm delivery which never happened, we had to reach out multiple times instead. Delivery finally happens and THEY DON'T HAVE KEYS TO THE CAMPER! We can't get it set up or do anything and have to drive 2 hours back home to fight with James and Ty for days on where our keys were. They kept saying they would call us back, never did. When we finally got a hold of James, he said the keys could be picked up from Frederick the following afternoon, they obviously didn't follow through on this either, didn't even call us to say they weren't there, then blamed it on Joppa per usual. Everything was Joppa's fault, not Frederick's if you ask James. Then they said the keys would be in Frederick the following morning. We kept calling to confirm the keys were in the office as promised since the first go around they weren't. They again kept saying they would call us back when they had a new time to pick them up but big surprise.. no one ever called us back. The kicker is that James had the nerve to ask me to give them a positive Google review..... so, here's your much deserved review, James! You've lost multiple customers over this! Do better!!!

    Keystone Rv Center

    Keystone Rv Center

    2.9
    (47 reviews)

    I just wanted to take a moment to give a huge shout-out to Brandy, who handled our orientation, and…read moreto the service team (Larry, Rodney, Garret & Joe). Their dedication and professionalism were almost solely the reason we decided to move forward with our purchase, as our experience at the beginning wasn't ideal. When we arrived to pick up our camper, I noticed several issues that I had pointed out to the salesperson during our initial visit. He assured me these issues would be addressed before we drove almost three hours to pick up the unit. However, despite my attempts to call and text him prior to our arrival, I didn't hear back as he went on vacation without notifying us. Unfortunately, when we arrived, nothing had been done. That's when Brandy stepped in and took charge of the situation. She got the service team involved and made sure everything was addressed to our full satisfaction. I was honestly ready to walk away, but after seeing how much she genuinely cared about making things right, we decided to move forward with the purchase. After getting the unit home, we noticed two additional issues. Brandy was quick to respond, asking me to send pictures and assuring me she'd take care of it. Keystone RV Center is very fortunate to have these outstanding individuals like Brandy, Larry, Rodney, Garrett and Joe on their team. Their commitment to customer satisfaction truly turned our experience around, and we're grateful for their hard work. I also want to give a special mention to Jennifer in Finance, who was amazing to work with. This was, hands down, the best purchase experience we've ever had. The lady at the front desk was a delight to speak to as well, and it was clear she loves her job and enjoys interacting with customers. I would highly recommend this dealership to anyone looking to purchase a unit. I would drive more than 3 hours (maybe 3 days) to do business with them again.

    We bought a 5 th wheel toy hauler 2025 1 year ago we used it 4 times the slide out ripped the…read morelinoleum and the refrigerator door won't work right and the generator slows down when using the water heater light on the panel blinks batteries going down to ten ! They s supposed to be in business and the biggest one in the in Pennsylvania, but they don't know how to get a hold of Riverforest to get warranty work and when you have a standard warranty, they don't know how to get a hold of those people to get work done spend over $60,000 on it on this camper and now I have a big hole in my floor and the refrigerator door don't wanna shut maybe if they see this maybe they'll look at it and try to fix my camper that I'd like to use for this summer !!

    Triangle Outdoor World

    Triangle Outdoor World

    1.0
    (2 reviews)

    STAY AWAY FROM TRIANGLE RV... THEY ARE A SCAM... THEY WILL RIP YOU OFF. THEY ARE HORRIBLE AND DO…read moreNOT WARRANT THEIR PRODUCTS... THEY MAY HAVE BEEN IN BUSINESS FOR OVER 47 YEARS... BUT THEY HAVE HAD 47 OWNERS... GET THIS HINT... THEY ARE WORTHLESS!!! Where does a consumer go who has been ripped off by a local establishment? With the economy being what it is today - to be ripped off by a company who tries to assist the community with fundraisers and endorses their willingness to help; satisfaction guaranteed... and their website says Integrity, Reliability and Dedication... TO WHO??? Maybe themselves... This is all a JOKE... I am a very upset owner of a camper purchased from Triangle RV World. I purchased a camper for my family to enjoy and have only been tormented with issue after issue after issue. My camper is a serious health trap; it is a camper that is unsafe and was sold knowingly. I was told - we will fix any issues that you have within a small warranty period; for Triangle to then keep my camper for part of that time - then to keep it for months just because. Triangle does not stand behind their sales. Triangle RV is a scam. I would not want my worst enemy to purchase anything from them. Who is there to help and assist??? I am not made of money to be ripped off like this. HELP please...

    Buyer Beware! I can not recommend this place to anyone. We took our RV there for 3 problems that…read morewere to be convered under warranty. They had it for 2 months and fixed 1 of the 3 problems. They sound like a broken record when you call. All they say is "I don't know what to tell you, bring it in and we can look at it when we get to it". Unprofessionalism runs rampant. They don't know what they are doing. Repair facility is small, old and they have no way to test things on the new model campers. Save yourself a lot of headache and frustration, take your business elsewhere.

    Wagner's Outdoor Express RV

    Wagner's Outdoor Express RV

    3.8
    (13 reviews)

    I researched travel trailers AND dealerships for two years before I built up the courage to start…read moretalking to salespeople. I went to 4 RV shows and watched countless videos and tutorials. I was finally ready to make a purchase but after 4 disheartening experiences with other dealers I took a chance and reached out to Wagners with an out the door offer, on a unit that was a bit out of my price range. Not only did they accept it, they didn't surprise me with one single hidden fee. Every single person we worked with, from parts, to service, to sales, was incredibly knowledgeable and professional. We had countless issues with our hometown mechanics prepping our vehicle to tow. The owner himself offered to deliver it so we wouldn't have to come back a third time. I have learned so much from my research and this experience, but the most important thing I learned was that there are still good, salt of the earth people out there, who want to uplift you more than make a buck off of you. I would travel any distance to work with this team of dedicated folks. Thank you to the entire Wagners outdoor family for helping me make a lifelong dream come true!

    Wagners has been nothing but good to us. We bought our first trailer there. They have helped us in…read moreso many ways including with our hitch, sealing our roof, and our pipes when they busted. Then we were given our parent's trailer. They fixed the leak, resealed the top, and fixed the door handle. They winterize the trailer for us and store it since we can't. I might be biased, but I recommend them to everyone.

    Beckley's RVs - Thurmont - rv_dealers - Updated August 2026

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