They did an excellent job for my grandmother. Her washer broke and they advised her that it would…read morebe better to just replace it versus replacing a part that, with labor, would have been over $200 whereas the new one was $350

Paul arrived on time. Actually discouraged me from fixing the washing machine, saying that they're…read morebasically throw aways any more and for the cost of repair I could get a new machine. Did recco repairing the dryer and is coming back next week to handle.

My five-year-old Samsung dryer suddenly stopped drying--and, of course, it was out of warranty!…read moreAfter asking ChatGPT to help me find the best appliance repair company in Lansdale, Pro-Tech Appliance came out on top--and now I see why! Alejandro contacted me right away and scheduled a same-day appointment. He arrived promptly at 4:30 p.m. I'm not going to lie: I was both impressed and a little nervous when he took my entire dryer apart! But he clearly knew exactly what he was doing. When all was said and done, he fixed the problem, my dryer works beautifully again, and the cost was very reasonable! I highly recommend Pro-Tech Appliance and Alejandro's outstanding service. Professional, responsive, knowledgeable, and affordable--five stars all the way! and 100% Diva Approved! #DivaBoss

Amazing service and experience! Highly recommended for appliance services…read more Alejandro was responsive to my inquiry, communicative, and provided professional and quality service for reversing a door on a mini fridge. I bought the item scratch-and-dent and couldn't find a service technician through the appliance stores to help. He was able to complete the job never having worked on the brand of brand I had, and also helped me move the item to it's final location, which was not an easy feat. If you are looking for detail-oriented, careful, friendly and professional service, Alejandro is the guy to call.

Very Timely and honest service. They were very responsive, came the same day and offered sound…read moreadvice.

No longer answer calls My refrigerator stop working couple…read moreof months after the repair

First, I chatted with a person online to make an appointment convenient to my schedule. The day…read morebefore they narrowed the 4 hour arrival time to 1.5 hours. The technician called during the 1.5 hours saying he would be at our house in 10 minutes and he was. Prior to entering the house, he put on shoe booties. Daniel Hayward was professional, knowledgeable and showed me the issue with my five year old LG washer. He fixed the issue promptly and I threw in towels to make sure the very loud noise during the spin cycle no longer occurred. While he was here, I mentioned an issue with our 18 year old GE refrigerator. He explained that since he was already here, rather than charging me $99 service charge, it would only be $79. Once more he showed me the issue and promptly completed the repair. I was very pleased and would recommend him to others.

Do not - Repeat DO NOT use Mr Appliance. No customer service, lying just to end the phone call and…read moreabsolutely no business sense. It's been over a week and we made 5- 6 phone calls to find out when the parts will be delivered to our house and no one called us back with delivery info. One call service person lied to us and stated the parts were shipped to our house. I had to drive to their business address (108 Commons Ct, Chadds Ford, PA) and I spoke to Br who stated the parts were never ordered. Br immediately ordered the parts. Fr's boss, (856) 727-0098, promised us a 25% discount because of all of our problems. Mr Appliance is a bad joke run by clowns and they have no consideration for the customer. The only good news is the technicians were outstanding. Suggestion, fire management and let the technicians run the company.

Amazing service. Andrew was literally the best start to finish and so reasonable. Will be using for…read moreall my future needs!

Andrew came out to our home twice to fix a washing machine. He ordered two different parts and put…read morein almost two hours trying to fix the machine. No luck. He was frustrated understandably and did not charge us anything. While that is very nice, we regret his spending the time and effort and hope that other people will use this review to find that this is a very honest company. They were on time, good to their word, and provided excellent service. The machine is old and needs to be replaced. Five stars.

Highly recommend! Artem responded immediately to my inquiry when my dryer stopped spinning. He was…read moreable to arrive within an hour for the repair! He was very thorough with explaining what needed to be repaired and had very reasonable prices. He was incredibly focused on the details and very courteous. We will definitely be calling him again for our appliance repair needs!

Artem was very efficient and quickly assembled a 6x4x4 ft (nearly 200 lb) patio storage shed. He…read morearrived promptly and got right to work. Good job and cleaned up afterwards. Will definitely be calling him for future handyman projects! Thanks, Artem!

Shout out to the men and woman at Pro Appliance Repair (found them after inquiring on yelp :))! I…read morehad a stacked washer and dryer with the dryer stopping after 10 seconds. Staff was super friendly and a technician came out to me in a matter of days explaining everything that was wrong (it fried itself), what our next steps that will be taken, parts that'll be ordered, and of course payment. With snow imploding on our next visit I was kept updated on all the things and options to change my appt date. I love that they call 30 minutes before arriving. They offered a warranty that is the topping on a great experience. I would recommend this business to anyone looking for great service, amazing communication and quality work. Give em a try if/ when you get a chance

I called about my washing machine and they sent someone (Fima) out the same day. Fima did the…read morediagnostic and explained my options. He was able to fix the washer without having to replace the drain pump. Before he left, he made sure everything was clean and back in place. Very pleasant and professional. I would definitely use them again.

I needed a repair to my stove and called Singletary's. I got voice mail, so I left a polite…read moremessage with my name, number and short description of the problem and asked to be called back. My call was never returned, so after a week I had to call another appliance repair shop which responded promptly and scheduled a service appointment for me within a few minutes of my call. If Singletary's is screening their calls for types of appliances or issues, it would be nice to at least get a call back letting me know that they do not fix the appliance or problem that I called about, or are otherwise not available.

The absolute best, most efficient service! My dishwasher was fixed at a very reasonable cost in a…read morematter of minutes. The best part was I called him on a Thursday during a snow storm and he was out the next day.

As other reviews stated, this guy apparently accepts/takes appointments thru Home Warranty claims…read moreand either cancels, or is a no call/no show for those appointments. Also operates under the name 123 appliance repair so pleaser beware if your claim is assigned to this company thru a warranty claim as apparently there is a documented history of this behavior occurring.

Update: After posting the original review I was contacted by the company and was able to quickly…read moredetermine that the issue was indeed with the home warranty company. The home warranty company scheduled appointments that were not even possible for 123 Appliance Repair to uphold since they were waiting for the needed part to be delivered. The technician was quick to set up an appointment once the part arrived. I was able to maintain communication with the technician at all times. I would absolutely recommend this company to complete any other home repairs that I may need in the future. I have had two appointments that were set up through my home warranty company and your company was a no show for both of them. Your company has been impossible to get in touch with. i have called, left messages (when actually able to), other times the phone did a quick ring and disconnected, emailed, and had the warranty company reach out to you. When the warranty company can't get in touch with you there is a serious problem. After spending TWO HOURS on the phone with the warranty company and a total of 10 hours at my house waiting for your employee to show up as contracted I know that that issue has been with your services. My claim has already been approved, so after reading your responses on other posts please do not say that my claim was not approved. I find your business to be border line fraudulent at this point. Your repairman came to collect the service fee and was never to be heard from again. My claim was opened on 7/12 and with it now being 8/14 with two appointments that your company DID NOT show up for without even attempting to reach out to me is disgraceful. You were contracted to complete an approved job and the lack of professionalism from your company is disappointing to say the least.