I purchased a Wulf Lx Slim dry herb vaporizer. The staff warned me not to put any product in it…read moreuntill I made sure it works because sometimes there's a problem with the Wulf. I should have known better at that point. first of all, why are you carrying and continuing to sell a product that has so many issues you need to warn people. I know your return policy is exchange only, but why would I want another one knowing they are prone to defects. I took it home, charged it for exactly 2 hours and then it would not work, it kept giving me the electric short indicator. I was hoping to just return it, I did not use it, I did not put any product in it. I don't want another one of the prone to fault products. You do not have any other dry herb vaporizers available so I can't get a similar product. I just want a refund. they gave me another one, but now I need to waste time charging it and going back and forth to the store. it took your employees and manager 20 minutes to review / examine it. Your manager wasnt rude but they were terse and short with me. as I tried to talk with them they got a weird fake smile and just pointed at the return policy over and over again without saying anything other than this is the return policy. I asked who the owners were or who ran the company so I could lodge my complaint and they refused to tell me. The manager then walked away. I asked what the manager's name was and the other employees just stood there, looked away and wouldn't say anything. I asked 4 times before I got a name. They said her name was xxxxxx, but the receipt for the exchange says the cashier was xxxx if you guys were not warning people about possible failures or if you had a decent alternative for the same price I would be fine with the exchange. but it's obviously an issue with this product line. I was told that if this one shorts and I haven't used it I could then get a refund. I asked for that in writing and they assured me all the cameras had audio. Which indicates to me that returns are possible. I won't be shopping with you ever again and I will be making a similar Yelp and Google comment relating my experience

Excellent customer service! I was greeted kindly as soon as I walked in by a sweet young lady,…read moreBrooke. She was very helpful, professional, and kind. I will definitely be returning!

OWNER IS THE MOST DISRESPECTFUL. DONT GIVE THEM BUSINESS!!!!!!!…read more So after trying to call and talk to the owner and explain the situation that happened my side of the situation if anybody would like to know there's another reveiw that explains it. He answers this phone and he goes to make this quick, he goes.You got your refund, your trespass and then hangs up the phone doesn't even let me speak to ecplain my side of what happened .He is nothing but rude and disrespectful.I've never met an owner of a business Be so rude and disrespectful to customers. I would never give them your business absolutely horrendous.

Great service Super nice people that work there…read moreVery friendly Good value They let me test out my product before leaving Many items to choose from Once again wicked nice people

Was in today after a few years . Figured I'd check it out . I'm not a "cannabis smoker but I like…read morecrystals and herbal remedies ect . There was a middle aged woman in putting things away and she asked if I needed help I said no thank you I'm just looking . She must have needed a break so she asked the man in the cannabis room to come out cause I was there and she had to go . He came out then a cannabis customer came in and he took off for to the other room . The woman came back and was mad I was alone ! Anyway she made me feel very uncomfortable . Maybe she paranoid from the cannabis ?! Who knows . Bad vibes . A few Crystals were misidentified. Not sure what's up here but a few years ago it was a different vibe . Nice employees.

Great store , local suppliers that really care about their community. Support these businesses at…read moreall costs!

I couldn't be more pleased with my experience at Berries Hearing and Optical Shop. From start to…read morefinish, everyone was incredibly professional, efficient, kind, and courteous. I truly appreciated the time they took to listen, answer my questions, and make sure I felt comfortable and well cared for. Their service was excellent, their pricing was fair, and I never felt rushed or pressured. It's refreshing to find a business that combines genuine kindness with such a high level of professionalism and expertise. I would highly recommend Berries Hearing and Optical Shop to anyone looking for hearing or vision care. They truly care about their customers and go above and beyond to provide a wonderful experience. I'm very grateful for the care I received and would not hesitate to return!

Went in today to make an appointment for a hearing test...very rude receptionist..she told me they…read moredo take patients with Medicare but not patients with Medicare and Tricare for life...This makes no sense since Medicare sends any remaining amount directly to TFL for payment and TFL pays any cost sharing that Medicare doesn't cover...She said I hung up on her earlier but I didn't ...I have a hearing issue..that is why I needed the appointment...

One of the best shops iv been to in Maine by far. The owner very nice and does a great job hiring…read moreknowledgeable staff, which are always willing to help and make your vaping experience satisfying. Even if your a first timer they will set you up great the overall set up of the store isnt overwhelming so newbie vapors won't be Shook when they walk in. They're willing to even walk you threw Re wicking your rdas if you have issues and can't figure out why they will probably know. Overall if I could give them 10 stars I would but 5 fits for now. Definitely stop in if you want the best vape experience in this area.

Best vape shop in the Lake Region Area. Premium Quality Vapes and everything else you would ever…read moreneed. Friendly knowledgeable staff.

The product speaks for itself. Quality product and prices. They have a loyalty program which is…read morehelpful for my budget. Really nice group of folks there. It's open late too!

First time in and my mind was BLOWN at the deals! I've been to many dispensaries and I think this…read moreone is going to be my new regular haunt. Friendly staff, inviting environment, and a good variety of product! Amazing.

Well I have GW bedspread it became fray in last 40s year I was disappoint I couldnt find another…read moreone to replace it found their website order GW bedspread two times I deal with customer service forgot her name but she was so friendly encourage get kino blanket for my bed since I do have cat LOL! warning if you are order bedspread take 6 to 8 weeks to make okay but blankets throw 2 to 3 weeks

I ordered a Bates bedspread and two coordinating pillow shams as a birthday gift for my mother…read more While the bedspread is beautiful, I was extremely disappointed to discover that the two shams did not match one another. When I contacted customer service, I was told that the shams are cut randomly from the fabric and therefore are not intended to match. I understand that pattern placement can vary somewhat, but when a customer purchases two coordinating shams for the same bedding ensemble, it is reasonable to expect them to look like a pair. My mother specifically wanted the shams to complement her bedspread and each other. Had I known that two shams ordered together could look noticeably different, I would not have purchased them. Most disappointing was the response from customer service. I offered to return one sham in exchange for one that more closely matched the other, but they were unwilling to provide a solution. For a company known for traditional, quality bedding, I expected better attention to detail and a greater willingness to make things right. Beautiful bedspread, but a very disappointing experience with the shams and customer service.

Pat is very knowledgeable and took her time with us to ensure we were getting what we really…read morewanted. Their service is excellent. Great follow up and helpful with maintenance throughout the year. They always get back to you in a prompt timeframe whether it is a small question or larger issue. Highly recommend this business if you are looking for a hot tub or you have one and want/need service and maintenance. Prices are very reasonable.

I have had a wonderful experience buying my hot tub and having it installed. The best part is when…read moreI am not sure about the chemicals, Pat is always there to walk me through it. Personal and professional, I have not regretted my decision to go with Pat and Dave and would recommend them to anyone looking to indulge in the hot tub experience!