If I could give them negative stars I would. The sales person made a calculation mistake and the manager does not own their mistake and saying it's our fault. They are very nasty and very rude, but yet accusing me being rude after my project being delayed because of their stupid mistake. On top of all these nonsense, I would to return the item so I do not have to deal with these bastards but they want to charge restocking fee. Terrible store, period. First time and will be last time. read more

Great selection & customer service. I would recommend this business to anyone looking for tile

GREAT SALES & TERRIBLE OVERSIGHT (Maybe just go elsewhere for tile) Sales: Top notch sales team who know products well and walk you through all aspects of purchase (tile, grout, leveling systems) Oversight/Management: TERRIBLE. The leadership created the purchase order 1 month late. No-one knew until we were grossly past the date needsd for it. Management did not follow up with my order almost at all. Leadership could not find out what went wrong for a week. Then, this person told me tile would be done a certain date and shipped 1 day shipping. This was WRONG and she never followed up on it until I called her many times. It took another outside person to figure out when it would be completed and shipped. That took over a another week. Just dysfunctional staff and systems. System Problems: Expect that if someone handles your order, NO NOTES are in the system so NO OTHER EMPLOYEE CAN HELP YOU if you call. I ran into this 6+ times. Product Quality: very nice stone, tile, and specialty options. Prices: $$ (reasonable) to pricey read more

Annoying when sight says "open now" and they aren't;( perhaps updating hours of business would help. Traveled one hour for nothing.

We've remodeled all three bathrooms in our home and found the selection at Bedrosians to be the greatest , along with the super helpful service and sales support - Cindy is the BEST , actually everyone is ! Be sure to check out their clearance room in the back for fantastic selections and deals ! read more

Bedrosians Tile & Stone - Bedrosians back room clearance stock, floor and shower... great value and good looking! - Building Supplies Near Me - Fresno, California

Fabian was beyond helpful with our needs. From the tile selection to helping get our tile delivered he was great with communication. He's been our go to guy since his days at the Visalia Store and will continue to be regardless of the hour drive. His service is worth the drive! If your in need of great service... go see Fabian at the Shaw store!!! read more

The people are helpful and honest about their products. Massive selection. I have always found what I wanted here. Judy and Cindy are awesome. read more

Kudos to Bedrosians tile on Shaw. We were having a tough time finding just the right tile to coordinate with the very dramatic granite without drawing attention away from it. We asked Judi Cammack for help. She directed us to this beautiful tile. Thank you!! We love it!! Great job! read more

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This is truly the best place to get your flooring! I would highly recommend you start here first because of the amazing customer service from Manager Fabian in Fresno and all of his great staff at both locations Fresno and Visalia. I have purchased all my flooring for my Multiple properties in Fresno and Tulare County area and they have beat all the big box store prices and quality 100% better! read more

Bedrosians Tile & Stone - Black slate - Building Supplies Near Me - Fresno, California

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As you enter the store, you are greeted with beautiful tile displays for different rooms for your home. My Imagination blossomed with ideas! I was lucky to have Fabian help me right from the start. This was my first time doing a floor project. I am helping my boss remodel his grandparents' house and we chose black slate and vinyl flooring. Fabian was very detailed and provided me with his knowledge of floors and guidance. It was very easy, fast, affordable. I highly recommend for you to visit Bedrosians for your home improvement projects. I will definitely go back for future projects. read more

Bedrosians Tile & Stone - Vinyl - Building Supplies Near Me - Fresno, California

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Thank you Bedrosian tile and stone. We were looking for tile for our tables and found the perfect tile. The customer service was exceptional. If your looking for great customer service and tile this place is it! read more

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I'm from out of town and have been told to shop at Bedrosians for my tile needs. When I went into the store there were 2 people behind the desk. Not one of them acknowledged my presence or asked if I needed any assistance. They might have a "fair to moderate " selection, but there are so many other places that offer good selection and most importantly customer service. I would never recommend this company to anyone. read more

Great selection. Too bad no one works there. They have AI units who assist in... oh wait... a special report coming in... my apologies, folks, the floor sales consultant was indeed a real, living human. With no emotion or care for our discussion. We enjoyed the layout, the choices, and the size of the store. My kids even gave it the "funniest tile place they visited" award simply because Bedrosian offers a brand called Kiss My Big Fat Glass. Which such glass tile names as, "Smack that Glass," to "If U ain't got no $ take UR broke glass home," my kids couldn't help but laugh their glasses off! But no, really, their customer service was atrocious. Their saving grace from a 1 star was their unique selection of tiles, flooring, and accoutrements. read more

Bedrosians Tile & Stone - Building Supplies Near Me - Fresno, California

I bought around $800 of light grey marble for a kitchen backsplash. I was also given extra box and a bag of dark and light grout, not sure why both. I went back with the extra box and a half and one bag of grout not used. I showed them that the grey marble turned yellow after installation and it doesn't look good. Well, they had an I don't care attitude, at pickup shop and that maybe the handyman had put something else into grout. and to boot, they don't give refunds on unused materials. So, I just lost $800 and have a yellow instead of grey backsplash. The pic does not show how yellow it came out. read more

Bedrosians Tile & Stone - Building Supplies Near Me - Fresno, California

The showrooms new facelift is very inviting. Great customer service! Excellent selection to choose from. Designer to budget options and everything in between. As a designer I really enjoy working with Bedrosians. Highly recommended!!! read more

Ask for Judi! I had the best experience because of Judi. It was my first time remodeling my home and it's safe to say Judi calmed my anxiety and helped me choose exactly what I was looking for. I'd recommend this place again in a heart beat. read more

Just left, worst customer service I have ever experienced! I lost my house in the Creek Fire and my contractor sent me here to pick out some tile. The woman at the front desk was completely dismissive to the point of rudeness. It's already hard for me to pick out new stuff when all I want is my home back, but to be treated that way was just unfathomable. I will never spend a dime there. read more

Such a disappointing experience here today. We were looking for bathroom floor tile and of course, wearing our masks as per the store policy which is posted on their door. We were approached by an employee who was not wearing a mask. I requested that she put one on and she just walked away. Eventually another employee asked how we were doing and I explained what had happened. He apologized and said she was one of the owners as if that was an excuse! So many things wrong with how we were treated; will not be returning there. read more

Title of today's 3pm trip: MICRO AGGRESSIONS: Decent tile. Don't know about them though. I guess you can be a white mom with 3 kids go in when there is a "2 person" limit? But we, a POC family of 4, cannot..? I mean the definition of a person is an individual, including child. So we're waiting ready and knowing to buy, while visibly seeing 4 persons inside. The sign taped in front says 2 persons. Just because a customer has a child/or children/company not old enough to wait in the car, doesn't give them the privilege. Either take them back home, or find someone to watch them. That's it. We came to sit and wait for our parents in the car, and while they were STILL inside, another group of 4 shows up!! And guess what--as we waited and watched.. THEY LET ALL FOUR ADULTS WALK IN TOGETHER WHILE MY FAMILY WAS INSIDE! MAKE THAT MAKE SENSE?????? The same curly haired female worker with the terrible brows who JUST told us it was a 2 person policy and we had to wait outside, even though she had the mother of 3 walking around as I mentioned tight before us. Now why minuted later there's no concern 4 more light faces to walk in.????? They want to be so technical well then how about considering the hypothetical stance that THEY could be covid+ and yet they let all four in when my family was still INSIDE?? Still baffled. DEAR Uncultured Folks: be more specific or communicate better because your micro-aggressions are showing! Also lack of care of public health OBVIOUSLY because of STUPIDITY of letting more people in the store when there was already "2 persons" Y'all violated. I have pictures for proof but I'll save them for reporting to the city violations of self distancing orders! :) read more

Mr. Fabian Gomez was so very helpful. He went out of his way to find exactly what I needed. We bought all our travertine from this location when we refurbished our home. I have always received the best service and advice from their sales staff. Thank-you Fabian for all of your help! read more

So I walk in to Bedrosians with a small one inch broken piece of tile, asking if they could match it as my husband is in the middle of a mosaic project. Before I left home, the hubby says "I don't want something close, it has to be exact." No pressure. So Sarah looks at it and says "oh, that looks like such and such", identifying it by the tiny piece. She tells Juliana what it is and she takes me to a sample board and matches my tiny tile spot on. Then she leads me to the Clearance section in back where the tile was only $2.09 per sq foot! Talk about mission accomplished! read more

Exquisitely beautiful tile and first class buying experience! From start to finish my tile buying experience was wonderful. Judi patiently helped me with my tile decisions, followed up on deliveries, and anticipated and answered all my questions. This was a big project-1,500 sf of floor tile for my home. Love love my tile. Would highly recommend Bedrosians. read more

Great service at Bedrosians. The staff greeted us as we walked in. Helped with suggestions on what to use as a boarded on our tile. Judy was a big help. read more

I was pleased with the customer service. After showing Robert photos of the areas I wanted to replace yile flooring, he showed me exactly what I was looking for! I was pleased with the different selections. Valerie V. read more

Walking into Bedrosian Tile and Stone can be an overwhelming experience with the amount of high quality selection they have all over the showroom floor. Fear not just ask for Judy. I had the great privilege of her helping me create my dream shower. She listened to what I wanted and helped me select the perfect tile for my shower. Her attention to detail and expertise is unmatched. I even spoke to Kyle Bedrosian who assisted in making my shopping experience with them truly enjoyable. Bedrosian Tile and Marble will have a life long customer in me. Top notch quality Tile with top notch quality employees. It's a no brainer. If you're in the market for Tile and or Stone there isnt a better company in town to use. read more

Usually go to the warehouse , and they are very good . Even in the showroom, they know their stuff and give realistic timelines for materials ordered and delivered read more

Beautiful product selection and spacious display. We purchased some decorative accent tile from their awesome back-room remnants area. They were clearly marked non-returnable. We then ordered another $200 worth of matching trim. Sadly, our main tile for the project (from another store) was backordered, so we called to ask for a refund for the order we had not yet picked up. I was told I would have to speak to the manager. I went in, and he was very understanding and offered a refund on all the tile. Evidently their receipts have a statement about no returns. Covid supply deficits have been tough during our remodeling, and we appreciated Bedrosians working with us. read more

Just a quick review to say thank you to JUDI for her great service and support. She is awesome.

I can only say good things about the service I received from Cindy (and Fabian) at Bedrosians Tile and Stone. We went in on Labor Day looking for tile. Cindy helped us make a few decisions and put our order together. Due to some different circumstances, we were on quick timeline but Cindy, with a little help from Fabian, got our order in swiftly. She even set the order up to be dropped at the Visalia store, since that was more convenient for our installer to pick up. Five star service in every way! How refreshing to work with professionals that get the job done! read more

Great selection! We were treated like a customer. They provided excellent guidance and were good on customer satisfaction. Judy was awesome and provided swift answers to us. Major thanks to Osiris and Juliana for all the excellent help and for being patient with me! I made a few trips because their delivery was a few days in the future and I needed the tile ASAP! BIG kudos to Jacob for the help in loading my truck every time I came back! I will recommend and without hesitation consider coming back to Bedrossians! read more

We had a large kitchen and multi-bath remodel. Robert from store #116 went above and beyond for us over the entire length of the project. He helped us plan, and pick tile for all areas. We ran into multiple issues with the contractor not having the right amount of tile. Robert SAVED us and was able to get what we needed ASAP in order to finish the job on time. His service was impeccable and we would recommend using him for any project you have. Thank you Robert!! read more

Best, most informative customer service experience. Very friendly and knowledgeable. Gave me samples to take home which is great.

A more gorgeous selection of tile, granite, and marble you couldn't ask for. Their store features wonderful displays that made me immediately want to buy a 5,000 s.f. house so I could have a little of everything they they sell. However... They seemed seriously underwhelmed to see me when I walked in. There were three or four salespeople behind the counter, yet I wandered aimlessly around for 20 minutes before anyone even tried to help me. When I was finally able to get hold of a salesperson, she showed me one, one tile that they sold that fell within my price specifications. I have a budget of $2,000 for for 675 s.f. of tile, and they have ONE tile for me to chose from? Nah. read more

Just purchased the stone and tile for my new kitchen backsplash!!Great service from Judy and was more than happy to stay within my budget. Don't waste time with big box stores, they aren't always the best price and you won't get the level of service that you get with a local store. read more

Judi helped us and she knew exactly what backsplash would go with our granite. We had been looking for at least 2 weeks and it was very refreshing to have someone point to one and it be perfect. Thank you Judi at the Fresno/shaw store. read more

Totally inept. Only one person in the store authorized to take cash for payment. Finally just told them keep the change and walked out. Sales associate didnt know of grout included sealer or some other product. Sadly, like most places, customer service isnt great. read more

Very Professional and awesome. Absolutely love Judy. Can't wait to get my bathroom done!!

We had a wonderful experience here. There were plenty of staff who were all friendly. We were with our contractor Gilbert Trejo, owner of Cloud Nine Construction, and we met with Judi to pick out tile for our dream master bath and guest en suite. It was so much fun!! Judi listened to me and was filled with ideas, while Gilbert provided inspiration and practical guidance of what could be done with our bathrooms. One note: It's quite high end with a large range of unusual tiles. So know that before going in. read more

After a horrid experience with creative tile in Fresno, I found solace in bedrosian tile. The prices were very reasonable considering and were very accommodating and helpful in the midst of my tile crisis with creative tile on Herndon and palm. The showroom was clean and open and I didn't get pushy salesmen who stretched the truth about tile handling, jobs, or maintaince. They were professional and trustworthy. Would 100 recommend. read more

Excellent customer service. Knowledgable staff. Great products. Was able to the bulletproof stone sealer, which is the best. read more

Bedrosians Tile & Stone - Building Supplies Near Me - Fresno, California