Very happy with the professional sole resurfacing Ricardo did on my boots. In addition, he was…read morewilling to accommodate my tight schedule and went above and beyond to get my shoes back to me in time. I couldn't be happier with his work and friendly service. Highly recommend!

I brought 3 pairs of boots into Ricardo. 2 pairs were over 10 years old in need of heels and…read morecleaning. 1 pair was under a year, but frequently worn and in need of heels. I love all 3 pairs and have not been able to find anything remotely equal. Ricardo was very responsive. His communication was professional and informative, and his pricing was fair. He does great work. All 3 pairs of boots look brand new. I cannot say enough good things about his craftsmanship. It's hard to find good repair services at a fair price. Serrano's is your answer.

Hanna was very knowledgeable and kind. He was able to diagnose my boot problem accurately and…read morefigure out a solution. Thank you! There's a huge shine area so if you like the old fashioned shoe shine experience you can enjoy it here. And he fixed my shoe perfectly. The zipper was totally broken and he was able to fix it a line and stitch it all up.

I'd occasionally have my shoes polished in a style similar to in a mall or hotel lobby. While…read morethey'd look fine in the short term, one ride on the El later and they no longer look as glamorous. After moving away from home, I no longer had my own cobbler for maintenance. My poor footwear was downright embarrassing! Yelp pointed me to Beehive, and though my wallet is lighter than I expected, I couldn't be happier. I was taken aback at the initial price, but Sam explained the process to rejuvenate the leather. I decided to go for it. They do have stations for a quick mall-style polish as well, if that's what you're after. What I got back was three pairs of shoes that looked [almost] new! Not just that, but it lasted! I took one of these pairs to a wedding! Dancing plus a couple "oops, sorry for stepping on your foot" later, and the shoes still look like new. Finally, lots of credit to Sam for being kind, knowledgeable, and down to earth. With this, happy to continue coming back to Beehive for all my footwear maintenance needs!

Had an amazing experience here! I dropped off my favorite shoes over 11 months ago and kept…read moreforgetting to pick them up and kinda just gave up hope that he would still have them after all this time. I decided to go in a few days ago and check and he still had them and they were fixed!! He even cleaned them up a little bit because they were covered in dust from sitting there for almost a year. Mariny was very fun and friendly, I highly recommend his business!

The owner is great. He transferred a chain from one purse to another quickly for me and joyfully. I…read morewould use him again.

Absolutely. Here's a warm, genuine review you can post:…read more I can't say enough good things about Theodore Shoe Repair. I brought in a leather belt that needed repair, and the owner was incredibly kind and helpful. He took care of the repair for me--and, to my surprise, wouldn't even charge me for it. That kind of generosity and customer service is rare these days. Just as importantly, you can tell he takes real pride in his work and genuinely cares about the people who come into his shop. He earned a customer for life from me. If you need shoes, belts, leather goods, or anything similar repaired, I would recommend Theodore Shoe Repair without hesitation. A wonderful local business run by a genuinely good person.

Usually, Theodore does great work…read more Usually... When he doesn't, he will gaslight you and tell you that your eyes are wrong and that his work it is right. If what you want to take care to get repaired, you want to usually be good, then this might be a good option. If you want it done right or correct it in a way that's proper than maybe you choose somewhere else.

Great service! Had some boots that needed a side zipper repaired. Turn around was a few days. Was…read moretext'd when to pick up. The boots looked great! Everyone I dealt with was friendly and professional. Most definitely will return for any future shoe/boot repairs. In a "disposable" world, it felt good to know, you can still get shoes repaired and at a reasonable price.

I brought in a pair of cowboy boots and asked that some rubber be applied to the sole so that they…read morewould not make noise when I walk. I was told that I only needed rubber on the heel to stop the noise. Just picked them up and they still make a ton of noise. I was charged $40 for the rubber on the heel. When I pointed out (and demonstrated) that they still make a lot of noise when I walk, I was told it would be another $60. What a waste of time and money.

It's always a pleasure interacting with the staff and the workmanship on shoes, handbags etc is…read moreexcellent and timely!

Initially I wanted to give them a 5 star rating. For 80$ they cleaned up some beat up ll bean boots…read moreand replaced a collar on some vintage danner boots. I dropped it off Wednesday and they said it would be ready by Monday. They actually had it ready the next day so thy are definitely fast but I think I would have preferred they take their time and get the small details right. The ll bean boots look good, there was some leftover polish they didn't fully rub in but minor quibble. Really its the repair on the danner boots that I think would have benefited from more attention to detail. The leather they replaced is the same color but way more wrinkled and its clearly a cheaper leather than the original. Whats worse is the stitching, the old one had it tucked in and smooth but the repair has the old leather more pronounced and it rubs on the heel and ankle. Its still wearable but feel like an extra 10 minutes would have resulted in a better finish.

my wife has brought shoes for years to Enzo and has had terrific luck. Make sure you have the…read morecorrect address because they recently moved.

Excellent workmanship at a fair price! Will definitely visit again if needed. I've shopping tooread more

I have been going to Gus for 7+ years and beyond the excellent shoe care through wild Chicago…read morewinters, they have been available for repairs and resoling of my favorite shoes. They are accommodating and do amazing work. Their prices are fair and their workmanship unparralleled.

We've been going to Gus for at least 10 years to refresh, repair, and polish our shoes. He does a…read moregreat job to keep our well-loved, high-end shoes looking good so that we can keep using them. From re-soling Bally loafers and Louboutin heels, adjusting the fit, fixing rips in the heel of stilettos, repairing and polishing purses, replacing a metal shank in a pair of sandals - we've used a lot of his services. While it's not inexpensive, you get what you pay for and I'm glad to not spend a lot more for a new pair of shoes that then needs to be worn in.

Brought my girlfriend's coach boots to him because one had ripped out of the soul near the toe. He…read moredid a great job glueing it back together but upon inspection it turned out a zipper tag was now missing on one side, and the the zipper itself was jammed now. The owner was pretty rude and didn't even make an attempt to see if the lost zipper was anywhere and just insisted they don't magically fall off. Needless to say that was a less than helpful response. Shame too because he did the job great, and a good price but returned damaged shoes and refused to acknowledge it. I'd take before pics of the shoes before going there but I'd still be wary but I won't be returning.

The owner is friendly and straightforward. The service was excellent, my heels were resoled within…read morea couple of days for less than $20. The pricing is very reasonable, highly recommend to anyone looking for quality without breaking the bank.

Mr. Barrera always did great work on my shoes and leather garments…read more The site required more letters before posting, so I had to add this sentence.

Went in here to try out basic service (heel tap replacement). 2 stars for being on time (2 shoe…read moreheel replacements due in 1 week). I was disappointed in the workmanship,thus, no additional stars. The boots imo should have had a tan heel tap instead of a black. The heel tap is a little off on sizing and one is a crooked. Also got glue on the upper part of my boot. Was luckily able to peel off. I had another wedge where a tan tap was used but the job looks sloppy, he sanded part of the wedge and doesn't evenly transition to the rest of the sole. Would not be back and do not recommend for basic women's heels.