Quick and efficient. Easy in/out. Thank you Fast Lane Express!…read more And...I need eighty five characters; I need eighty five characters; I need eighty five characters; I need eighty five characters; I need eighty five characters.

I don't care for places that add on unnecessary items without just asking. I got the bill when the…read moreoil change was completed ($144 oil change, btw, and that was with $10 off). It included a "special filter" charge. When I asked what that was, I was told it was for high mileage. (My car is four years old with less than 75k miles.) When I asked if I needed this, the answer was no and was told to make certain I tell them that I don't want it in the future. Well, gee, why don't you ask me first? As I left, I told them that $15 charge for a special filter just cost them a customer and that I won't be back. He said "ok".

Do not trust anyone that answers the phone. They will lie to you and tell you any price on the…read morephone to get you in the shop. They'll also lie to you and tell you you can use certain coupons over the phone and then when you arrive they tell you you cant use it. Bait and switch pricing. I went a few times before this experience and more than one crew member clearly didn't know what they were doing & had to be helped by me. Never going back.

I always come here for an oil change and have had my car serviced here for wipers, tire rotation,…read moreand air filter change. I've had absolutely excellent customer service from each member that's helped me. Tina was exceptional and my whole family prefers her when we come in! She's very sweet, informative, and friendly. Never have any issues here and we use a coupon for a good price. We are all repeat customers in our household and will continue coming back.

They were friendly, courteous, and helpful. The waiting area and front office area is immaculate…read moreand well designed/furnished. We had a slightly long wait for the service we requested, so the owner comped us for part of the bill. I highly recommend this business for all your car needs. This is the best car service business I have ever been to!!

My experience was great! I am a busy mom and I really don't know anything about cars. My world…read morestopped when my Jeep wouldn't start on a Friday where I missed a paid swim lesson, work and school. I was devastated. So, when Christian Brothers reassured me that everything will be OK that they did just that! JP had the best communication and was so nice. CBA also fixed other issues I didn't even know I had. They worked so well with Maxcare on my behalf. I will definitely be telling my mom friends at yoga today if you ever have an issue call CBA and ask for JP.

Joseph and his team absolutely came through for me this weekend…read more Firestone was the only tire shop open in my area on a Sunday, and when my tire pressure suddenly dropped to a dangerously low level on the interstate while I was on my way to a family emergency, I was in full panic mode trying to reach the nearest location. When I arrived at the Spring Hill store, I was discouraged to see the waiting room packed. I explained my situation to Joseph, and he immediately came outside to assess the tire. With a screw lodged in a difficult spot, there was no guarantee it could even be repaired, and I wasn't sure if they had a replacement tire in stock. I honestly thought I'd be stranded for hours. Less than 45 minutes later, Joseph handed me my keys and told me they had successfully repaired the tire. I was back on the road and able to get where I needed to be. Joseph's calm professionalism, urgency, and willingness to help turned a stressful situation into one with a great outcome. He truly saved the day. Thank you to Joseph and the entire Spring Hill team for the outstanding service.

My air condition was not blowing cold air so I took it to Firestone because they were the least…read moreexpensive option to check into it. Most places we're going to charge me 200 just for a diagnostics fee. Firestone was about $10. So I took it there and they were very thorough, not pushy, and answered all of my questions. I spoke with Brady and Bailey, which were both super helpful. We decided to go elsewhere to get the car fixed (as we have a personal mechanic that can work on this sort of matter), but it was my first time dealing with them and in the future, I would probably go back because of they're seemingly honest work and opinion on my car.

There's always a reason why a shop is busy. These folks are neat and organized and…read morescheduling/service is EZ. They do what they promise and have access to great products across a range of prices. They do not do alignments here though, so just tires. Recommended!

Well, I had to visit there yesterday. Spent two hours waiting for someone because of a bad tire…read morethat had put a spare on and order a tire for me to come back the next day. Fast forward to today I get there at 4 PM today and I finally have my tire ready at 5:20. So a total time of three hours and 20 minutes to get one new tire installed. Do you see anything wrong with this picture? I have complained they're super busy all the time I get it, but there are certain jobs that are much easier and faster than others. It just seems that could change their process to help everyone. It's terrible that you should have to wait three hours to get one tire changed. And as everyone knows nowadays, tires are not cheap. I feel like we're getting taken not just in the price of tires, but in the labor factor as well.

Really really good people here. The best Customer Service I've ever gotten in a car repair shop. I…read moredeal with Michael tire and Louisville and they are very good so that says a lot. We broke down on the side of the road on Easter night stayed at a hotel. They referred them and it went very well. They got me in assured me they'd get me fixed on the road tonight. They did just that, but we're very professional kind and asked about my experience with the car a couple of times. They found all the things that they would address with the car but no pressure. I took three of the four suggestions. I would highly recommend them.

It's been hit or miss for me. The last time I was there wasn't good. I already knew that it was…read moretime for axles but to hear Steve tell me it was slinging grease all over the place was not true because I had just done my brakes and then I just put a new alternator on it and had spun it by hand and then they tried to tell me it had a chirp when spun by hand. I'm like there's no way. So maybe that's just me but then their price for new axles was double what Gateway in Columbia charged. Gateway did the axles for $480 per side in this place wanted over $1800 maybe that's tax included but it was ridiculous. But didn't they tell you you get that three-year 36,000 mile warranty but who cares when it's double. A water pump on the RAV4 also cost $1000+. I would drive south to Columbia. These guys think this is Franklin TN

"THEY JUST FORGOT TO WELD IT"!!!!!!…read more I went to get my exhaust done on a 1994 f-350 7.3 ,I gave them all the stuff to do it since they don't bend 4 inch pipe and they did it but, sucked at welding. I realized a two months later that there was not one but two exhaust leaks because all they did was tack welded it so I took it to them to fix it and dropped it off. When he called to say it was done he just said "oh they just FORGOT to WELD IT"!!!!! No apologies no nothing!!! One of the worst experiences I ever had. NEVER GOING BACK AGAIN

I do most of my own car repair work but when I need a dependable shop these guys are honest and…read morehard working. They will work with you and get you back on the road. Highly recommend!

Fast, friendly service! Came in for an oil change and some wiper blades. They had what was needed…read morein stock and got me in and out in about 20 minutes! A+++

This place is out of business. There is now Global Auto Pro Plus Lube in the building now. It's at…read more2535 Nashville, TN. Phone # is (931) 674-2065. I went for an oil change this morning. It was a great place, family run, very welcoming and nice. I recommend this place, please go there and keep this place in business.

The standards of service is below average, they were not able to fix simple things plus they were…read morerude on phone.

Axle replacement was done well and at a good value. I have been a customer for several years…read more Work has been quality work and service has been supreme.

My cars steering column was cracked. They ordered the part, I made the Appt., took it in and they…read morerepaired it. It was an easy process and the staff was very friendly. It's close to home & nice having a mechanic close by.

What a great experience. I brought in an older Ford that had an engine warning light on that needed…read moreattention so that I could sell the car. They did an extremely thorough inspection of the car, much more so than punching in a diagnostic code. The cost breakdown of repairing their findings was very reasonable and I appreciate that they gave me separate labor and material costs. Both Cassie and Amanda on the phone and in person were outstanding, patiently explaining my options with no pressure or selling and with an incredible amount of automotive knowledge. If I could steal them both for my business I would. It feels good to have found an auto repair shop that I can trust.