I spend weeks looking for a mechanic to help me with my Hangkai 7hp outboard. Not only did they fix…read moreit in under an hour they didn't even charge me for the part just labor! Super friendly, extremely knowledgeable and fast! if you ever have any issues please make sure you call them first! I will be going to them for all my boating needs or upholstery needs!

We have used Ship Shape Marine for 2 years now and couldn't be more satisfied! Larry the owner is…read morethe nicest man ever and has a great sense of humor. His team is top notch and are always able to find the problem if there is one. Everyone there is so kind and very accommodating! Would highly recommend Ship Shape Marine for any of your boating needs!!

Location has changed to 9077 Lebanon Road, Mt. Juliet Tn 37122 Everyone there has a great…read morereputation in the marine industry.

David and Eddie are the best. Had a couple problems with my new Phoenix they both got right on the…read moreproblems and fixed them Thanks again.

What started out as a great customer experience with ASM has slowly soured since April. The initial…read morecontact, communications, test drive, and ease of transaction were all outstanding on the purchase of our used Mastercraft. However, after the sale, customer service has been very disappointing and frankly, extremely frustrating. As an out-of-state buyer, I am required by law to have a registered license plate on the boat trailer. To do so, I must present a trailer MSO (Manufacturer Statement of Origin) to the license bureau. At time of purchase back in mid-April, I was told by ASM that they would get a hold of it. Well, it is mid-June and I still never received it! I made 14 phone calls to ASM over this period, only to be told every excuse in the book; examples: "they need a form from Mastercraft, just haven't had time to fill out form, just sent the form in, Mastercraft is not answering us, they are out on a test drive, can't get in touch with my MC rep, check back tomorrow, I promise to call you back, etc." Lots of excuses, ASM read "that" book, yet, NO RESULTS! Unfortunately, I was pulled over last week towing the boat without a trailer plate. Considering I was past the 30 day window, I ended up with a ticket. Long story short, without the MSO I had to purchase a commercial vehicle trailer license which cost considerately more initially and each and every single year. Just a word to potential out-of-state buyers that need to register a boat trailer, make sure you have the trailer MSO before you finalize the deal. Realizing Tennessee does not register trailers, it appears this area is not an ASM priority nor does it appear that an out-of-state buyer holds much weight after the sales transaction due to distance from their dealership.

Very bad customer service. Was told parts would be in and then on back order (and they were). Was…read moretold numerous times they had checked on the order. Clearly they had not. I called the manufacturer myself and was told there were no parts on order for Aqua Sport Marine. Just so happen after I brought this to the attention of the owner, parts were delivered the next day. They had the boat from End of May til September. Not happy at all with service and communication. Rob was very rude. Will not be back. To add they always blamed it on Covid but when you call the manufacturer Personally, they have what we needed and was shipped out that next day. Why didn't Aqua Sport do that? (Oh but they said they did)

**Disappointed and Out Nearly $1,000 - Still No Fix**…read more While the front desk staff at C&O Marine are consistently friendly and professional, the rest of my experience has been incredibly frustrating. The operations manager made promises he didn't keep, and the service manager was downright rude. When things went south, I tried to escalate the issue, but the owner wouldn't even speak with me. After spending nearly $1,000, my trolling motor is still not fixed. To make matters worse, when I raised my concerns to the owner, I received a call from the operations manager telling me I was the problem. That was the final straw. Customer service should be about accountability and solutions, not deflection and disrespect. I won't be returning, and I'd caution others to think twice before trusting C&O Marine with their equipment or money.

Went in with a question about trolling motor set up really helpful staff . They told me what I…read moreneeded purchased trolling motor they even brought it out to the car and helped load it which I didn't expect. I will be a repeat customer thanks

I needed my jet ski repaired. The hatch had rotted and detached. Great solid Fiberglass work. Also…read morehad my pontoon cleaned up and winterized. Great quality work. The service provided was great and a good price.

From the owner: With over 3 decades of Fiberglass Crafting and Marine repair, I am confident to say that we would…read morebe able to help with your repairs and restorations efficiently and at an affordable rate. Mobile repairs are also available, as well as Estimates in person or through mobile pictures. As a small family-owned business, we would be glad to assist you with any questions or repairs that you may have for us! Experience In - Detailing, Buffing, Waxing and Oxidation Removal - Carpeting - Floor and Transom Replacement - Gel Coating, Clear Coating and Metal Flake Painting - All types of Fiberglass Repair from small repair to complete Restoration Please feel free to give us a call. No Engine Work is done here !

Well Jody is gone. This place is full of caddy people who have nothing better to do now than talk…read moreabout everyone. You would think in today's time of customer service that people that own a business would appreciate and be kind to their customers that spend money with them, Well they don't here anymore. Disappointed :(

I have had a slip on this marina for three years now. They towed my car! Didn't care, didn't offer…read moreto help, didn't apologize, just told me where I could go to pay $470 to get my car back. DO NOT bring your boat here. Take it to Creekwood marina just up the road; they're super close and less expensive too.

If you have boat problems don't waste your time taking it to other guys. Take your boat to the…read morepros at Modern marine. stephen and the service team at modern marine do excellent work and have great communication. They sent me pictures of all the parts they were working on and took time to explain to me on the phone why My boat was having issues And what they were working on. I brought the boat in to get the drive resealed and new bellows. My boat also had a fuel issue which two prior mechanics were unable to diagnose, modern marine determined it was a clogged fuel pump pressure regulator and simply cleaned it out and now it's running great.

I NEEED TO TELL YOU ABOUT THIS PLACE!!! These people rock. They are super communicative on the…read moreprocesses they are doing on my boat. They worked hard at transferring my warranty from previous owner . The act of doing that made the repairs I had planned on paying for were covered under warranty!!! It saves so much that we ended up buying bimini tops for the boat. I took it to them in Nashville from Memphis and it was so well worth it. A special shout out to Cullen who has a ton of enthusiasm and communicated with me the whole way. THANK YOU MODERN MARINE STAFF!! Kenneth 2020 Harris Crowne 450R

This is a nice, average-sized marina with 3 docks. Dock one, closest to the gated entrance is for…read moresmaller boats. Dock 2 is for medium boats and houseboats, and 3 (I'm sure you're picking up on the pattern) is for the larger yachts. You have to know someone to get in (and would have no other reason to be IN the marina. You can access the restaurant and sports shop (where you can go stand up paddle boarding) without going through the gate to the boat docks. The people are super friendly (I'd be too if I owned one of these boats. Haha) and their parties are pretty entertaining. From this marina you can get downtown or up to Ashland City on the Harpeth.

Not only is it the worst service dept ever, it is the worst marina ever. Brian has no more…read morebusiness being the mgr than my pet rock. He is rude and offensive for no reason. He is only there due to family. Fact is, he's not qualified to work at the car wash. To give the devil his due, Rock Harbor Marina is close to Nashville. Convenience is all it has going for it. The office staff in service refuses to return phone calls, or even fulfill their obligation to do work on customer's boats. I can't say enough bad about this place.