After being out running around in the morning I noticed some rumbling in my tummy. Time to feed the…read morebeast before walking into a grocery store. Our sites were set on one establishment then saw another we liked and when we pulled into the parking lot, it was like a guiding light we saw McAlister's Deli. First time visit for this establishment. Ivan could not have made the experience more pleasurable. From the ordering of the food, delivery to the table to the clearing of our table he had exceeded our expectations and deserves this honorable mention. The menu board above the kitchen passthrough looked overwhelmingly extensive. We took a step back to look it over for a while. Iven was there to educate us as we asked questions. I finally settled on one of the spuds (spud max). My wife decided on soup (Chicken Tortilla) no green onions topping, sandwich (French Dip) no cheese, and a side (Tomato and cucumber salad). Yes, she is very choosy when it comes to "what's in it" before eating something. What impressed me was the fact that a young lady emerged from the kitchen area and mentioned that the soup choice my wife made did in fact had an item in it that she asked not to have as a topping (green onion). Here I was left alone to make my spouses decision. Without going into all the details.... It was reported that the soup was great! After ordering you are handed a number that you place at the table of your choice, then it is brought out to you. Leave the dishes as it's cleaned up for you. They have 2 size drinks.... 32oz, and child size probably about 10oz. I suggest you take the time and check out the on-line menu before jumping in. The food was good, the spud was large enough to take 1/2 of it home for another meal. I'll be back.

Employees don't actually read order tickets. Almost always missing something from my order. I'd say…read moremy food is wrong 25% of the time. Anytime I try to add extra of something they put none of it in at all. Maybe the way the tickets print is the problem but more training should definitely be done on how to read their tickets to avoid the issue. Cause it is way too frequent. Honestly done coming here at all

Big Apple Bagel is a really solid spot if you're looking for a quick, satisfying breakfast or…read morelunch. The bagels are fresh and have that perfect balance--crispy on the outside and soft on the inside. There's a good variety of flavors and spreads, so it's easy to find something you'll like. Service was friendly and efficient, and the staff kept things moving even when it got a little busy. The coffee paired well with the food and did exactly what you need it to do. The atmosphere is simple but clean and comfortable, making it a nice place to sit down for a bit or grab something to go. Overall, definitely above average for a bagel spot, and I'd come back again.

Big Apple Bagels is a solid, no-frills bagel shop that delivers exactly what you need for a casual…read morestart to the day. The bagels are good, the setting is relaxed, and it's an easy place to sit down, have a bite, and catch up with friends. While nothing on the menu particularly stands out, the variety of cream cheese options adds a nice touch, and the coffee is arguably some of the best in Elgin. It's a dependable spot that does the basics well.

Joined the app about a month ago, but been a fan for awhile. Today I received a text about a deal…read moreon delivery - never done with them, so I thought heck, I'll do it. Ordered my food with instructions about sending a text a a Pic when it arrived. Customized my free sandwiches (because I had rewards) left a nice tip because my order was basically free. My order was placed at 12:21 as per my receipt and my text with Pic came in at 12:42 as per my phone. See the lusciousness below! Thanks guys, you really are Freaky Fast!

Just ordered a gargantuan with extra lettuce, onion and oil. Drove home ready to enjoy my sandwich…read morebut I find out that he made it wrong the bread is so stale you could knock someone out with it . Disappointment

I've never had nothing but a good experience with this location…read more I can't say I eat here often, but the times I've been here have always been satisfactory. Staff is mostly young, hard working and eager to do their best. Food quality is good and consistent. They don't force a tip, so I'm always happy to give one!

I usually don't write reviews but I hope this one will get attention. I came here 10/18 around 4…read morethis afternoon and I ordered three sandwiches which were all very good, i however had an issue with one of their employees, I didn't get his name but he had long hair with braids and glasses. I don't know if he was having a bad day which I can understand having a bad day but he was very rude and aggressive towards me. I don't come to potbelly often so I will admit I sometimes struggle ordering since I customize my own sandwiches but he raised his voice at me when asking me what kinda sandwich I wanted. I work In customer service myself so I can understand being flustered with customers especially when they are rude but I was the opposite. and I personally think this man shouldnt be working with customers if he can't control his attitude. If a manager or owner sees this will I hope they'll talk to him. I personally don't feel comfortable coming to this location alone after what happened, I will have to go with my father or my boyfriend whenever we want potbelly since as a person, I felt like I was disrespected for no reason and I always have positive experiences coming here. I hope the guy will better his attitude. I wanted to speak to a manager or supervisor about this issue while I was at the store but I was with my little one and didn't want to start anything with a child around.

Very impressed with this store and their management! We had a mix up with our order, they gave us a…read morecall back within the next hour. Offered to make it right the next time we come back. I really appreciate their customer service and being willing to make it right! I will always come back to this location!

First, this location is quickly becoming my fav! Every employee is so nice! The sandwiches are…read morefantastic, bread is always good, and the cookies are top notch. I've been a few times during lunch and the wait is reasonable and there's plenty of seating. Rumor has it there is also a drive thru (screeeeeeeeam!)

Many of us, in our group, meet up here every few months or so. Beers are cold, food has always…read morebeen good (great pub burgers for me) and the service has always been good, especially for a large group that just rolls in unannounced. The worst thing that ever happened to me here was they ran out of tater tots. So, that's pretty good, I guess. It's easy to find, easy to drive through down Lake Street. All in all, a great place I would recommend.

Just ok. Needs to have better beers and drink specials. Servers tend to be a bit rude if a customer…read moredoesn't "look the part." Feels like any elgin bar in the area for a bit more of the price.

Vegan food Fresh juice…read moreService is great Ambiance is super chill 10/10 love it !! I love this place

This is my go-to restaurant in Elgin! Delicious and super healthy. Wonderful staff that really get…read moreto know their regulars. I recommend it highly.

Family dinner was a breeze today thanks to a promotion at Lou Malnati's Pizzeria! All it took was a…read morequick trip to this location for pickup. Note: this location is pickup-only--there's no dine-in. To make the most of the deals, we placed two separate pickup orders and were able to score both a promotional medium deep dish and a personal deep dish in one trip. Tip #1: Mark your calendars for June--National Cheese Day is when Lou Malnati's usually runs a great promo: buy one medium pizza, get a free medium cheese pizza. My husband spotted it on Facebook, and we ordered a medium Chicago Classic ($26) with their delicious sausage and got a medium cheese pizza (valued at $22) for free. Tip #2: Always order through the Lou Malnati's app. You'll earn points and get extra perks--like a welcome offer when you sign up. We received a deal for a free personal deep dish or small thin-crust pizza (with a $10 minimum purchase), valid for 14 days. We used that reward to place a second order for personal deep dish Chicago Classic ($12.95) and a personal deep dish Sausage ($12.20), and the app applied the $12.95 credit to our subtotal. I had expected it to apply the lower amount, but actually applied the higher amount which was great. Tip #3: When placing your order in the app, it defaults to in-store pickup. If you want curbside, you'll need to log into your account on a browser to update the order and switch it to curbside pickup. It's a little workaround, but it will work for you if you needed to just stay in your car. The only downside was the curbside pickup experience. After arriving and marking "I'm here" in the app, nothing happened--the app didn't indicate anyone was coming so we waited a few minutes and called the store and they said they will come out. They were friendly and quick so we had a good experience on this run. I do wish this location offered dine-in, but it's a smaller space and currently set up for takeout only. Overall, today was a win. Thanks to Lou's promos, we had enough deep dish to feed our family of six. We finished one medium deep dish pizza in one sitting and still had a medium and 2 personal deep dish pizzas for leftovers (this week's lunch is set!). The kids and our moms really enjoyed the pizza, we had Italian café music playing in the dining room and it turned into one of those simple, cozy nights that just felt special--la dolce vita!

I have given this place two chances and their subpar customer service has been awful both times…read more Rude and disrespectful to customers for no reason. It's take-out only so your customer interaction is short. There are way too many pizza places around to deal with this level of disrespect for average pizza. (There was a young guy working who was professional and pleasant)