This was a disappointing experience. We ordered the pretzels & fried pickles. Pretzels were good. Pickles were soggy and had no flavor . Do not bother with them. The burgers were good. The chicken noodle soup was inedible. Skip this item . The food was a 7/10 . The SERVICE was horrible!!! Took 20 minutes to get a drink , no refill the entire time. Our server was nowhere to be found. Zero personality & how she gets a way with this ? Because they apply a 20% fee on the bill After tax which is illegal! $250 bill + 20% charge That's why the service sucked. If the server knows the charge is added on the bill There's no incentive to give good service Sad ! This is a bad move by management. We will not be returning Service 1/10 read more

My wife and I ordered nachos and fish tacos. We waited around 28 min for the nacho appetizer and the tacos came out just minutes behind. Seemed to be a problem with either the kitchen or server but either way that's a loooong time for nachos. And when we ate the food it was cold to the touch. Just ridiculous! read more

Excellent food. Customer service was excellent. They have bingo on Wednesday night and they have a bar.

My husband and I have been here twice for our monthly date night dinner. We were super excited to eat here as we enjoy the other Assembly. The first time we dined at The Assembly, our food was so salty. I mean, so salty, I drank more water at dinner than I ever drink. I usually don't give places a second chance; however, since I never had a bad meal at the other Assembly, I decided we needed to give it a second chance. The second time we went, the food was wonderful. We started with the zucchini app. So good! I had The Rachel with tots and my husband had a burger. Both were very good. I ate my sandwich for three days and it was great all three days. Service was great both times we visited and the restaurant and bathrooms are clean. read more

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The Assembly is your pretty standard bar/restaurant but that isn't to say it isn't worth a meal. They have a friendly staff, menu with lots of options, and the place is neat, tidy, and inviting. Our lunch was the pretty standard fare, chicken and noodles for the kids and wings for me. The kids enjoyed their meal and I found the wings to be tasty. I ordered them "well done" (because I like my wings really dry) and they didn't quite get them there. However, I can understand as it's an unusual request. Everything else about our meal was on par and the portions are generous! The dining room and bathrooms are all well looked after and their patio space looks like a great spot for a nice day. All of this was courtesy of the nice staff, our waitress especially. She was friendly and welcoming, accommodating any questions/requests we had. We found our visit to be on point but nothing to write home about. They do a good job here. read more

On a Friday in March we went to The Assembly in Dundee. We got fast attentive service at the bar, ordering a couple of the new-to-this-area beers, the Yuengling lager. Being a Friday in Lent we ordered the fish fry and a tuna melt. Both arrived in pretty short order. The fish in this perch fish fry was cooked perfectly and served piping hot. The tuna melt looked great too. I'd been to the location in Hoffman Estates many times. Seems like this one is consistently good too. read more

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Food and service are always great! Love their burgers & turkey rueben, it is amazing!! Great Cole slaw and the happy hour with $6 apps can't be beat! read more

I'm a long time customer of both locations. I was in Dundee this past Saturday & was extremely disappointed. Prices raised & portions cut in half. I spoke to the manager & said there is nothing that can be done. I guess the owners came in on on Friday, dropped off new menus & that's pretty much it. The service staff is truly amazing ....but if this keeps up you may start losing customers. Hopefully there will be some redemption! I sent an email & haven't received a response yet. At this point I'm pretty sure no one will respond. I'm ok for price increases & I totally am on board for paying a little more, but don't skimp on the food or cut portions directly in half! You will lose customers if this keeps up. read more

Matt was amazing! He made great burgers, maybe the best I have ever had. Awesome service, very friendly & personable. We also had amazing carrot cake that's definitely worth the price. read more

The Assembly is an excellent addition to Dundee. With the mall closed and the potential for the restaurants in the loop to be affected, head to The Assembly. They are known for their burgers, they aren't cheap, but they are quality and quantity at the same time. There is a cool center bar, sometimes the bartenders are also cooks, cooking up burgers and sides right in front of the U shaped bar. They have Bingo on Mondays, at 6. Prizes are often free for vouchers to The Assembly to be used within the month. They also have gaming. The staff is very friendly! Give them a try! read more

The Assembly - Bingo Mondays at 6pm! - American Near Me - West Dundee, Illinois

I have been to their location in South Barrington a couple times so I wanted to try this location as well. I found this location to be quaint, nicely decorated and they have friendly staff :) The potato skins that were on the happy hour special was one of the best I have ever had! There was of cheese and bacon bits and I will definitely get this again! I have not tried the hamburgers at this particular location which is what they are known for but they were very good in South Barrington. I will definitely be back next time I am in the area. read more

Love love love the burgers here. And the cheese curds and onion straws. Casual atmosphere and have great happy hour prices on apps!

We have been big fans of The Assembly in Hoffman Estates especially the Bionic Burger but when we visited the West Dundee location it was a disappointment. At the Hoffman Estates location, the sauce which is what makes these burgers so delicious, is cooked on the burgers making them incredible but at the West Dundee location the sauce is merely served on the side in a condiment cup, it was cold and gelatinous, truly yuk read more

FOOD I had the "El Paso" burger and it lived up to the hype! Billy (the bartender and burger maker extraordinaire for the bar) said it was spicy and it was. My wife "built her own burger." She said it was excellent too! The draft beer was very cold. The water did not taste right to me but, my wife said hers was fine. The fries were very good (hot) too. SERVICE We sat at the bar and Billy was our bartender. He did a great job with the burger's and drinks. He was very helpful and knowledgeable with the menu. AMBIANCE If you have been to the old Assembly in Hoffman Estates the West Dundee one is quite a step up decor wise. It was 84° outside but, inside was perfect. I would definitely make another trip out here from South Elgin to eat and hang with Billy! read more

The Assembly - Apple Pie Cheesecake is very good! - American Near Me - West Dundee, Illinois

We stopped in on a Saturday night because we wanted to try the newer location. We have been to the other location in Hoffman Estates and have been meaning to come over here. My boyfriend ordered a regular cheeseburger, but I ordered the seasonal (turkey) burger. We were there for my boyfriend's birthday so we took a dessert to go. Neither of us were blown away by our food, but it was good. The service was just OK. I would like to go back in the summer and try the patio. read more

Doesn't have the atmosphere of the original. Drink prices seemed high. The burger was just average and the bun fell apart.

We used to go to the original location regularly but haven't been back in 20ish years. The new location is nice inside, and looks like they have a great patio. The menu is very burger centric as you would expect. We started with a very large order of fried pickles, they seemed to be homemade, they were very good. We ended up taking some home because there were so many. My wife got talked into the Parmesan burger and I went back to an old favorite, the Bionic burger with bacon, sauteed onions and cheddar. We both also got tots on the side. They were out of almost every beer we picked...kinda weird. The burgers came out perfectly cooked as requested. I remember the wine sauce being more prominent and now you just get a tiny cup on the side. That could just be 20+ years of forgetting reality. The biggest issue was the bad bun, by the time I got my burger the button bun had completely disintegrated. They did have an option of a pretzel bun, but often I find them distracting and overly bready. Both burgers tasted good and were more than enough to take home. it was also like $80 for the 2 of us, for Pickles, 2 beers and 2 burgerts....that was a bit much. The service was excellent. The waiter was attentive and nice. It was good, not great and the bill was a put off. But they still do have very good burgers. read more

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The server,Aphrodite K, was AMAZING. She was very helpful & knowledgeable. She made our experience quite enjoyable. The food was delicious. I loved the build your burger...quite tasty. The restaurant was very clean. We'll be back!! read more

Our service was horrible. It was very slow. Then the burger was mediocre at best. Greasy, not very flavorful, a bit overcooked. It's like the server didn't want a tip and the restaurant didn't want repeat customers. The bun fell apart on the burger just a few bites into it. The burger was not medium. The wait for way too long. Too long before they came to take the order, too long after the order waiting for the food, and too long after finishing to get the bill. Never have I felt a restaurant could care less about patrons than this place. read more

Food was good! The drinks for Xmas were very cool and original. Especially the peppermint martini. The xmas bulb one was super fun!!! Service was amazing & the place is lovely inside. Outside, I really love the car murial. Very very cool. Can't wait to revisit. I hope they keep up the fun drinks!! read more

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What a great place when it comes to atmosphere compared to the other location in Hoffman Estate. (Bonus, the staff is super friendly and made the experience great.) This one is up to date and nice inside. I know it's a new location so that's to be expected. As for food, I was in the mood for a char-broiled cheeseburger and thought this would be the place...Sadly, no. I started with an order of fried pickles and the plate was filled! They were good and crispy like they should be. I hoped there was promise when i saw there was a grill behind the bar. That was a pretty great feature. Then came the burger which was their classic on the menu. It had bacon, cheddar and their wine, mushroom sauce on the side. Unfortunately that didn't have much flavor. Maybe it should've tried something else. read more

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Free orange juice refills best sever ever! Actually Good servers. I just saw the food and this looks amazing! The vibe is amazing as well. I would definitely come back read more

My buddies and I have been regulars at The Assembly in Hoffman Estates for ages, so when they opened a new spot in West Dundee, we couldn't resist checking it out! It's a laid-back, neighborhood-style bar with a bunch of familiar faces. Our go-to order is the Parmesan Burger and sweet potato fries. While the burgers are a bit on the pricey side for a casual joint (around $18), the taste is so good that we keep coming back for more! They've got a pretty solid happy hour deal: MONDAY - FRIDAY, 4 PM-6 PM at the bar $3 Miller/Bud/Coors Light Drafts $5 House Liquor (You Call It) $6 Starters The bartender and grill guy were top-notch, especially when things got busy around 5 on a Friday. This place is perfect for a chill hangout with friends, especially if you enjoy sitting at the bar! read more

The Assembly - American Near Me - West Dundee, Illinois

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Best burger around. Great service and very good specials. The slots were not lucky that day but had a lot of fun playing.

My husband and I go quite often. It's a great place for a burger, good environment, good service, fair prices and foods always great appetizers and their platters. read more

The Assembly - American Near Me - West Dundee, Illinois

Unfortunately, this will be my last time here... I've given this place 4 times try! The service is the absolute worst, especially when no one is there... you don't have to threaten me to ban me because I have no desire to ever return. It's unfortunate since I've been going to the assembly since the 70s too bad Billy Dowd still didn't own it I have never been more disrespected by a bartender in my life. Billy is one of the worst I've ever met. He signed a waiver that he can't bring your food to the game area. Never heard of a more ridiculous thing. We ordered the bionic burger with tater tots, whimushroom sauce on the side never got, but I will give him one thing he cooked the burger that's it for $40 not worth the head read more

I have mixed feelings so I'll come back one more time to make a conclusion but here is my review: Food - burgers were delicious!! Potato salad as a side super yum! The ambience I liked, but we sat off in the all season section which was cute and decorated for valentines with hints left over of Xmas.. the tables felt small four our party of four and the chairs are outdoors chairs so comfy meh not so much for my senior momma and they needed some heat. Weird we were sat there since there was room inside. Moving on, the drinks were fine they have some good specials. I give a 3 star because they push the surcharge for the credit card on to you for 3% assumed when they give you the bill. I dunno how I feel about that. In addition they forgot our side salad and instead of giving a small discount they said we can box that for you. That doesn't go home well and not the point so apologize and do what's right for the customer. Thats the last customer experience touchpoint so end on a good note. read more

This location had some mixed reviews, so we waited a bit to try it out since it's opening. We really enjoyed our visit! We came in for the Happy Hours specials but also enjoyed a burger. Service at the bar was swift, with 2 staff members being very attentive. We ordered up some nicely priced draft beers at $3 each. We then had to put in an order of chicken fingers which we spotted being enjoyed nearby. Did not disappoint! Very generous portion, came out quickly, freshly made and served with a solid ranch dressing and we requested Bbq sauce as well. We decided to share a burger and I also ordered a cup of chili. The bartender proceeded to ladle up a cup, add the onions and jalapeños and then blanket it with cheese, put it on the grill to get it bubbling hot! Very nice touch that I appreciated. He then prepared the burger exactly to our liking. I was impressed with cooking skills combined with the bartending duties. It came out a perfectly medium, served on a nice brioche bun. A giant plate of fries came out from the kitchen to accompany the burger. Anyone who had a rough experience in the past needs to revisit. I didn't detect any growing pains at the bar at all and can't wait to return to sample more items. read more

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The service was good, the burgers were good, the Perch was okay plentiful but not as good as a Wisconsin fish fry.

Was hoping for great food, some was good, some just ok, some bad. Son had ribs and enjoyed them. Fries were good. Daughter had a burger, it was just ok. I had sampler platter which we all shared. Potato skins were not cooked enough, potatoes were a bit hard. Chicken fingers were good. Cheese curds were awful, they were exploded, in a messy big heap, and sitting in a pool of grease. The manager asked how everything was and I said it was good except the cheese curds. He asked if I wanted a box, I said yes, for everything but the cheese curds. His response was 'Thanks for coming in'. Never asked why the cheese curds were bad, or offer to fix the issue or take them off my bill. Side note: they have good restaurant ranch. IYKYK read more

Wow! We grew up that n Hoffman Estates and the Assembly was always a favorite of ours! This place reminded us so much of coming back home to have a great dinner and food but the ambience was awesome! Mario was our server and he was exceptional! He was very kind and friendly, and very attentive, and made us feel at home! Tricia is the General Manager and she came over to our table and chatted with us a couple times, and made sure that our meal was exactly what we had ordered. Food was delicious! Service was exceptional! This will be our new regular spot to go to! read more

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Food is good. But my son and I went for lunch, had cheese curds for an App, 2 burgers and soft drinks and the tab was $66 and change plus tip. Seemed a little excessive. read more

My husband and I went for their happy hour specials in May. The happy hour specials are normally for the bar area only. My husband is disabled and unable to sit at the bar. We had asked if we still could get the specialty pricing for appetizers. We were told not at this time, by the manager. We have gone many times before and they have honored the pricing. We ended up leaving because of this reason. Do not go if you need anything for a disabled person. read more

The best burger I've ever had. I love the Parmesan Burger. The chili is good. If possible sit at the bar and watch your food being cooked and get it served piping hot. I like the original location. There are many on the wait staff that have been there forever. read more

Disappointed. Service was slow, from seating us, to taking our drink order, to taking our order. It wasn't that busy on a Sunday afternoon. Food was mediocre, clearly it was sitting under the salamander waiting to be brought to our table. Bun/Bread was hard, cold on the edges, dry chips, warm coleslaw. The burger lacked the char crust, bacon was so hard it was almost impossible to chew. We had stopped going to the Hoffman Estates location for similar reasons and were hopeful the new location would bring back the good food we remember, not to be. Sorry Assembly, we really wanted to become regulars again, the outside seating and fire pit are a great touch but the food and service need yo greatly improve. read more

Went there the other night with another couple, the Long Island drinks were on special so we ordered a round , they were bad didn't taste like anything resembling a Long Island, sent them back got two more little better but whoever was making them didn't have any idea what they were doing. My friend then ordered a cheeseburger with extra cheese, when it came it was just a plain hamburger no cheese, sent that back . I had the steak medallions salad wich was decent . Service was ok . Won't be back for a while hopefully they work through things . read more

Burger was huge and just as requested - great sweet potato fries - nice server - warning: Monday night is bingo night and loud! People seemed to enjoy it read more

Waiter was great and recommended the turkey pastrami on rye. I must say it was the best I have had, the frys and taters are cooked perfectly!! I will be coming back for sure !! read more

Very disappointed! Mediocre at best....hopefully time will help make things better here. Hoffman Estates location will definitely be getting my business instead. Ordered the onion strings (extra crispy) and when they came out the first time (after 20 minutes) they were raw. One of the Managers actually brought them out. We asked him to have them cooked more. Less than thrilled, he obliged. He brought them back out a few minutes later. Didn't even say are these ok....just threw them down and walked away. They were not even edible. They were just pure grease and not crispy at all. Our server got dealt a poor hand and was sat his entire section at basically the same time. Not his fault. But, he took our order and never came back. No refills on drinks, no how's things, not even a look in our direction. Our main entrees finally made it out to us at 55 minutes after we ordered. We had to ask for the food to go since we needed to be somewhere. Food that came out wasn't right either. To add fuel to the fire, they charge a 3% fee to use a credit card. Either give a cash discount or add that cost into your overhead. read more

We tried this place for the first time today and had the double pretzel appetizer, the mushroom cheese burger, blue cheese burger withcarrot cake and cheese cake for dessert. Jennifer was our server and from the ambience to the food to the service, we were VERY pleased with the entire experience. We were not rushed, but anytime we looked for our waitress she was already on the way. We sat outside and just felt so relaxed on the patio. We are in for a long term contract and have found our new favorite dining spot! Thanks Jennifer! read more

The Assembly - Double pretzel, minus the one we could not wait to eat. - American Near Me - West Dundee, Illinois

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