I discussed my symptoms with Carlie who decided I should be examined sooner than their office can…read moremanage, so she recommended SVME. Wow. I asked about the terrible Yelp ratings for SVME and she explained that they have a lot of doctors, so there are a lot of scheduling issues, but the doctors themselves are great. Exactly my experience (lucked out on scheduling issues though). Thanks Carlie, I really appreciate you looking out for me, I'll remember that next time I need eye care!

I recently had an issue with my right eye. My optometrist had retired and I was concerned by so…read moremany lack-luster Yelp reviews. There were a couple of highly rated optometrists in Grass Valley, a 30 minute drive from Auburn so I inquired. The reception staff at Layne Christensen's office were incredibly helpful and genuinely concerned on my behalf. They arranged an appointment the next day. Dr. Christensen was thorough, a great listener and diagnosed my issue immediately. He provided exactly what I needed. I highly recommend this office for its high level of compentency and genuine concern for their patients.

I have never had an Eye Doctor that actually wants to really help his clients. He is very…read moreprofessional and patient. He takes his time and gives 100 percent of effort to help his patients. Never rushed. All my family loves this Dr and team. Great job to all of you, Kudos. Thank you

I have been once in 2022 and they were great. I have a second annual exam coming this next week…read more Their prices are competitive and they were caring and accurate with my prescription. I would recommend them without question.

When I went to see Dr. Tonya last year I knew that she was different. She actually made an effort…read moreto educate me about what was going on with my eyes and not just giving me a name for it and sending me on my way. Today when I went to see her it was the same experience. She was patient and explained and educated me about everything pertinent to my eyesight. I actually wept briefly, so relieved that she was listening to Me, paying attention to Me. I wasn't just another number. She spent an hour with me. Her staff were equally patient and spent another hour with me to help order frames that not only I liked, but ones that would be the most helpful with my particular prescription. Thank you, See you next time.

This place is wonderful, extremely friendly staff. It was recommended to me by a friend who had the…read moresame great experience as I did. They fixed my sunglasses on the spot. Could not recommend this place anymore. 10/10.

Chan Family Optometry has been in Nevada County for decades run by a dedicated couple, Jerry and…read moreLisa, who each graduated from Cal Berkeley Optometry school. Their daughter Tiffany also attended Optometry school at Cal Berkeley and is now the primary OD in the practice. Jerry still works on a temporary basis and Lisa, sadly passed two years ago. It is an awesome office with great people working in the practice. Yes, it can take some time to get an appointment. As a newcome to Nevada County, I've found this true with every medical practice. Be patient and know they are doing their best.

The wait time to get an appointment or reschedule an appointment is up to four months with a wait…read morelist of 37-50 people. This office needs to get they're act together and stop taking new clients & hire more associates so they can manage their current clients with respect!

The staff is so incredibly caring and patient. There are not enough words express my gratitude in…read moretheir handling of a particular client that I bring to their offices.

I love this place. !!! I wrote a review before ; but I have…read moreto express my appreciation to them once again. I have worn just readers in the past. But now I need to wear glasses that are progressive . Getting old. Unfortunately my dog ate/ broke my glasses that I purchased here a year and half ago. So they helped me once again. I was able to get new frames and lenses. They were very helpful and quick. I LOVE THIS PLACE. YOU WILL TO.

Dr. Thomas was great! Clearly outlined my needs and how there were changes since my last exam…read moreRecommended Cataract surgery to improve driving when it gets dark. I don't usually drive at night but sometimes it is necessary. Staff was very helpful

Dr. Hagele is excellent. He removed my cataracts (both eyes) and inserted stents to reduce my eye…read morepressure caused by glaucoma. He kept me informed and relaxed through the process. He is very knowledgeable; answers my questions; professional attitude; excellent surgeon. He has a great office staff and team of surgical nurses. I'm glad he is my Ophthalmologist.

Dr. Christiansen is fantastic! He is kind and very thorough. A couple years ago I really wanted…read moresome contacts and he stopped at nothing to make sure that we could get a prescription that would fit my needs. It was very challenging. His office staff is also fantastic. Especially Carly she is extremely helpful and knows her stuff!

I was a new patient last week and well taken care of by the front desk and eyecare staff. Everyone…read morevery helpful, good at communicating.

Sabina is a very thoughtful, helpful, and professional optician who successfully guided me in…read morepicking out beautiful frames and choosing the best options for my new progressive lenses. I was a little overwhelmed during my first visit but she didn't rush me and kindly assisted me in placing my order when I was ready to decide. Eye to Eye has an impressive selection of frames and a gracious staff for all of your vision needs.

It's difficult to find an experienced, high quality optometry office that accepts my employer's…read moreEyeMed optometry Insurance; now I've found that with Eye to Eye optometry. Not only does Eye to Eye accept my insurance, they also have a first in class assortment of eye glasses and the most high tech exam machines I've encountered. I will never go to another mall, chain, or big box store or any of the private practices. My experience was personal and professional. I was specifically looking for Matisse eyewear, which according to the NY based company, is only carried by 2 offices in Northern California. This small town Grass Valley office has a huge assortment of eyewear options ranging from designer and popular sport options like Ray Ban and Oakley to bargain options. The selection and fitting service was stellar. Dr. Tom educated me on my dry eye issues and provided sample products (That's a first! I have visited multiple optometrists and opthalmologists for this issue over the years.). Not only did he provide a comprehensive vision exam, but he also used state of the art equipment to determine whether I had various eye diseases that run in my family.

First time late to an appt due to emergency. Been a client for 10 + yrs. Was refused service from…read morean office person who was rude. I was kind and apologetic. She was not. Going to take my eye care needs to another office.

Problem with billing.. Asked for social security number on the phone, as well as Medi-Cal number,…read morewhich is weird, because we've NEVER had Medi-Cal, we have Medicare. They should have that info on file. They're either using new people for billing, or just don't know what their doing. Be careful. We have always been told NOT to give away medical numbers on the phone, but they asked, which we thought unusual. Will take the info over in person, let them make the copies, and sign for the info today. *************************** UPDATE: The Dr called and he knew exactly how to bill, and knew we were correct in questioning the billing issue, so "all's well that ends well"! We hope that he supports his front end staff in some additional training, because they are the people that can cause a problem in keeping their customers happy.