Today my wife picked up her two dresses only to find rat poop all over them. They also had two…read moreholes that were not there before. When she made her complaint the lady that does alterations starts yelling then speaking her Vietnamese language in front of other people. They are extremely rude and unprofessional. We will never go back there again.

very rude and horrible customer service. I took a dress to get alternated and it had rat poop all…read moreover it. there was also two holes on the dress that were not there before. after I asked what happened the lady Ana said to pay 80.00 and started screaming in front of a lot of people. then she spoke Vietnamese with her coworkers. we will never go to this place ever again. there is many other places that do great work and not over charge. especially when the made a mistake and ruined a beautiful dress.

excellent workmanship. she repaired one of my wife's scarf like original. I recommend Using her…read morefor repairs.

Been having alterations done here many years!! Always excellent service and greeted with a Smile!…read moreThis is a good dependable business!

Best Tailor is AMAZING! I brought in my mothers wedding dress and asked if they could alter/cut it…read moreso that I could wear her dress for my wedding shower. It came out PERFECT! My mother is also using them for her mother of the bride dress. 10/10 recommend

They are very good at what they do. Done on time and done right. Other places I have gone to they…read morealways tend to take more in than they measured for this did not happen here everything came out perfectly. I had about six uniform pieces done and they were able to get me one piece done the next day so I would have it quickly the rest they did within a week.

I needed a local place to get my suit jacket and pants dry cleaned within a day or two. This place…read moreis small but sweet and is tan by a very friendly woman who seems like she's a pro at this stuff by now. She gave me a ticket to return the next day at around the same time. I paid maybe $13 and was able to pick it up the next day without issue. My suit looked great and photo ready! I highly recommend this place.

Always does a great job. No broken buttons . Quick for alterations too! They do it themselves!…read more Average prices.

Sam has done an amazing job with altering my clothes. 10/10…read more He does amazing work, and has reasonable prices.

I took a night gown for alteration and he said I should return the dress to the store because the…read morefabric would be impossible to make an alteration. I took to another place in League City and the lady made an incredible job.

Great place and the owner is always helpful and took good care of me and my clothes. Good location…read morewas close to my house.

I started using Gramercy cleaners because of the location and good reviews. By far the worst…read moreexperience I've ever had with a cleaners. Actually, the only really bad experience I've had with a cleaners. I had issues with just about every order of shirts. Whether it was snags on my shirts, spots I hadn't seen before, poorly pressed, you name it. They have the press way too hot and it makes the shirts as stiff as cardboard around your wrists. I really wanted it work with these guys so I was giving them the benefit of the doubt until they lost 2 of my shirts, including a brand new custom shirt. When I brought it up, the owner insisted he didn't have it. I noticed that mentality from the beginning. They are always quick to blame you instead of having the "customer is always right" mentality. I told him I would check my house but I was positive I didn't have those shirts. It took me SEVERAL weeks of stopping by and asking about them until they found them. NO apology from them or signs of remorse. This is my first Yelp review ever. Want to make sure you don't have this happen to you! ***Update*** So, three months later, I've switched to another cleaners and I've had no issues. I noticed that Rebecca M.'s experience from her review below was very similar to mine. I noticed that the owner responder to her review and mentioned he replaced the counter help. Well, I was dealing directly with the owner. After blaming me and insisting he didn't have my shirts, he found them after I went by several times and was not apologetic. I'm not saying I needed an apology but surprised he didn't give one after wasting so much of my time and falsely accusing me.

I took two dresses for alterations for a work Christmas Party and they did a wonderful job. This…read morewas my first time having clothing altered and I will definitely go back to this location if needed again. Both dresses look as if they came that way, but the fit is now perfect for my body type. The turn-around was quick and I was able to get them back earlier than expected!

I've taken two bridesmaids dresses, my wedding dress, and my now husbands suit for alterations and…read moreall came out perfect! Excellent service and I will continue to go for all of my alteration needs!

Best tailor in town! Reasonable and she does amazing work! We have had everything done from Prom…read moredresses to suit alterations done with her for the last decade and a half.

Amazing work. She did a great job altering my dress for my wedding. It fits perfect. I'll be…read morebringing more clothes to get altered here.