The people here were very kind. They gave us an early check in. Said we had an excellent view. The…read moreview was of the street. Lol so funny. The breakfast was okay. Would rather have a buffet but the waitress was super nice. Enjoyed her. No fan in bathroom. Bed was not comfy. But the price was good. Don't love there's no pool but grateful for a place to stay. I'm torn. Would possibly come back but not as great as other best westerns we stayed at.

Took 2 hours to check in because they're computer system and they told me to shove it and go else…read morewhere! Not worth the money or your time!!!!! Beware!!!

There are only a few options for hotel stays in downtown Helena but I wouldn't stay anywhere…read morebesides the double tree. You can beat the location and the staff are always super friendly and nice. They have parking in the back for a fee but it's really close when it's snowing out! They always have fresh warm cookies and the breakfast downstairs is solid.

This is a pretty good Hilton hotel in a fabulous location. The staff is friendly and accommodating;…read morewe needed to make a last minute change to our reservation and they were happy to help us out. I felt like we were safe during our stay and had no noise complaints. I slept like a baby. The rooms are spacious and modern, although I did find a dried up condom on the floor under the desk. That was pretty gross, but otherwise everything appeared to be very clean. The breakfast is ok-nothing amazing, but if you're a Diamond member, it's free. I don't know that I'd pay the $15.95 price for it.

Fantastic hospitality & delicious food. Great neighborhood, walking distance to restaurants,…read moregaming, & local attractions. Accommodations are eclectic, interesting, & comfortable. I won't bother looking anywhere else next time I come through. Seriously delicious breakfasts.

My daughter and I stayed at the Carolina in March 2024 while attending a funeral. I grew up in…read moreHelena and had always wanted to see inside of this mansion. We loved our stay. The owner is kind and attentive and has had an interesting life. We enjoyed the other guests, all interesting people as well. The breakfast was huge. The room was SO comfortable. The mattress was kind of high. That might be a problem if someone is not very limber. I'm not but my daughter hoisted me up! Highly recommend this B&B.

Been staying here for almost a whole week since my Montana mission trip started, and honestly this…read moreplace is pretty cozy. Obviously it's not a 5 star resort, but room are cozy and cool, got a little kitchen inside so it's like a small apartment with plenty of space, fitness center is a pretty decent setup, pool is nice, and the breakfast they give out free is honestly really tasty. Don't know if this is just this place or other home2suites but this one in particular also has coffee 24/7 even early at the crack of dawn. So is it better than a resort with room service? No, but this place is definitely better than most dime a dozen hotels.

I love staying at these suites they're so spacious and always nice and clean you pay a little bit…read moremore but not that much more for what you get it's definitely worth it everything's always nice and clean

Friendly staff, freshly renovated and the best part - breakfast was ready EARLY and the woman who…read moreprepares it, solo was friendly and inviting. "Welcome, the cinnamon roles are just baked and still warm." I mean...to a business traveler, those few extra minutes are everything. I say this I sit at a sister property 10 minutes past 6:30 waiting for the TWO people who prepare breakfast to open.

After this trip I'm a big fan of Residence Inns. Even if you don't need or use the kitchen it's…read morejust so nice to have a larger living space during your stay. The rooms come with a dishwasher, full size fridge, microwave, and stove. They have pots/pans, plates/bowls, and silverware. Breakfast in the morning is standard, but sufficient and decent. Also, if you're from California, give the windows a try they actually open!

The front desk clerk was wonderful right as I walked in without a reservation later in the evening…read moreand needed a quiet room. Albeit there was a young sports team staying at the hotel we were not disturbed at all. Bravo to the front desk clerk who was exceptional. The hotel was an older property but very clean and well kept. The beds were very comfortable and bedding looked and smelled clean. Bath had ample towels and shampoos and soap provided were filled. Good water pressure too. Highly recommended

This place sucks. It was noisy because of the traffic…read more They double charged for two dogs even though their own website says $50 for pets, NOT each pet. I had to contact the national office to get my money back. I only hope they deduct it from this place for over charging me. One of the young ladies who was 'suppose' to be stocking breakfast items was no where to be seen with 25 minutes to go. She 'finally' showed up at 10 till but refused to stock anything. Needless to say, I went hungry. I can't expand because the management will complain to yelp and have my TRUTHFUL review removed. Do yourself a favor and STAW AWAY FROM HERE!

The front desk tried, but, housekeeping just couldn't do their job. We gave them two tries with…read moretwo separate stays. But, each time housekeeping failed. During our first visit, the door to the room assigned to us was propped open, most likely by housekeeping when they cleaned the room. During the second visit, the bed was not made. Both times the front desk personnel apologized and comped us with breakfast buffet from their lobby restaurant. The hotel is an older property with 2 or 3 floors. Both times the replacement rooms were okay. It was exactly what we wanted, a room with 2 queen beds. The bathroom appeared a little dated. The room was adequate for our needs. If they only gave us these rooms first. Instead of a lounge, this hotel has a "Pantry" where elite Marriott members could grab some snacks, like beef jerky and chips, and drinks and yogurt from their refrigerator. An espresso maker was also available. They also had a freezer with ice cream. The had danishes and other breads for breakfast. I liked having access to the lounge. It's an okay property, if housekeeping behaves. 3 stars.

Terrible check in experience and refusal to provide me a quiet room. I come here quarterly for an…read moreimportant meeting with the Montana judiciary but this receptionist acted like I was lying and demanded a government ID. She put me in a room facing the frontage road and Highway 15 saying all the quieter rooms were booked. But there's hardly anyone here. Its incredibly noisy and, bonus, my room smells like my son's college dorm room. Yuck. Never staying here again.

Wonderful in every aspect. Really. Everyone is so friendly and helpful. We were welcomed with a…read moredrink. Our rooms were wonderful and those beds- to die for. The Sunday brunch is not to be missed. Making a return trip in a couple of weeks to include dinner at Maison- can't wait!

Stayed here as a rest stop on a road trip during our leg from Jackson Hole, Wyoming to Kalispel,…read moreMontana. Unfortunately, someone in our party had their flight delayed multiple times. I called the Inn to let them know and they were more than understanding, saying that their restaurant would still be open by the time of our arrival and that they would have a glass of wine waiting for us upon our arrival. We did not arrive until 10:00 PM and received a warm greeting and as promised, the bartender was ready to pour us a glass of wine. We were able to sip it on the lovely outdoor eating area and fall asleep on the most comfortable bedding. Seriously, the beds here are magic. Rooms are very small and do not have A/C. Simply opening the window will suffice to bring in some cool air. Each wing has a communal bathroom. Bathrooms have all amenities needed moreover; each room has a cute bag of travel toiletries per bed. The building itself is both charming and formidable. While I see its potential, it is lacking in some upkeep and restoration. This the only downside. Something to note, there is a train that passes quite frequently and can be heard during all hours. This did not phase me in the slightest because of the wine. My favorite part by far was breathing in the fresh air and exploring the grounds in the early morning. The sky was beautiful and I managed to get in some pretty special photographs. It seriously put a smile on my face to see pigs roaming around and chickens out being chickens... With that being said, I would definitely stay here again should I find myself in the area.

The hotel room was way overpriced and smelled like smoke. Paid wifi was spotty. The staff were nice…read moreyet nothing more good to say

Booked in advance. Non-smoker, no pets. Was charged a $30 fee the day after my stay. Apparently,…read moreeven if you are a Wyndham Rewards member, if you ask for a check-out past 11:00 am, you get charged. Well, the Wyndham Rewards web site posts that senior members with points can check out at 1:00 pm - 2 hours past the regular 11:00 am checkout - at NO ADDITIONAL CHARGE. Of course, I get a message that I need to call Reception in the morning to request the push - for me, check out at 12:00 - 1 hour later. It is approved, but no mention of a 'Late Charge'. I am out at 11:45 am. I get a $30 hit on my card. No Bueno. Do not recommend a stay here. You cheap ass people need to clean up your act. You owe me $30, or I will not return.