Ive been coming to the Christmas Palace for years here in Hialeah and their customer Service is…read morealways amazing. I recommend this store to all as not only will they treat you with the best attitude but the prices are reasonable.

Items are on sale and they are overpriced. You could easily spend over 1K on 3 items. Not many…read moreparking spaces. The traffic getting there is a nightmare with congestion and construction issues../

What can I say other than this place is absolutely magical!…read more From the moment you walk through the doors, you can feel how special it is. Everyone greets you with such genuine warmth and happiness that you immediately feel welcome. Today, we even had the pleasure of meeting the owner, Jim, and his wife, and they were both so lovely, down-to-earth, and personable. After meeting them, you can completely understand why the entire staff is so wonderful -- that kindness clearly starts at the top. I've been here about seven times since they opened, and what impresses me most is that the service has never changed one bit. Every visit has been just as welcoming and enjoyable as the first. Lana is an absolute gem! She is truly the sweetest. She can create the bow of your dreams and patiently answers any questions you have. Her talent is incredible, but it's her kindness and personality that make her so special. She has a way of making you feel like you've known her forever. She can capture your vision even if you really don't know what it is! Now, let's talk about the merchandise... WOW! The ornaments and décor are absolutely breathtaking. There is so much beauty everywhere you look, and one of the best surprises is that you don't have to be afraid of the prices -- there are so many beautiful, affordable pieces to choose from. The location is also fantastic, with over 100 parking spaces, which makes visiting incredibly convenient. This isn't just a store -- it's an experience. I'm already looking forward to visit number eight!

My wife Sherry and I love Christmas and Christmas shops. The Christmas Palace does not disappoint…read more We visited the newest store at Sawgrass Mills. My gosh - entering the space was like entering Santa's workshop. This store has every niche Christmas bauble as well as large presentation pieces, massive trees, Depr 56 and Lenmax villages as well as every type of light you could envision. And prices are very competitive. I wanted to buy my wife an item that was only available in the store but because of health issues, I couldn't travel the 1:45 to visit the store. Yet, my Christmas hero and e-commerce manager Melissa Gonzalez went the extra mile to post the item to their website so I could purchase it. My wife will be sooo excited to receive this gift. Get to The Christmas Palace; it's a Christmas dream come true!

Amazing customer service the workers were very kind and helpful and they have a wide selection of…read moreplants available for all your needs/wants they have a large variety of stones and rocks for decorative landscaping. This in my opinion is a great central location for items you need. This place is the best bang for you buck

Bought sod from them after purchasing the worst sod from Action Sod. Grass was fresh and good…read morequality. Action Sod sold me garbage and didn't do anything to take them back. USA gained a customer, Action Sod lost not one but the entire family and friends

So considering that it's suppose to be a joy to visit Santa's Garden, frustratingly so, it was not…read morethe case with this Christmas tree farm. They have a prominent sign that read "Tip the Christmas Worker" Tip for what? Rudeness? Upon arriving, there is another prominent sign which lists their items sold and separately priced and displayed. I asked for a Christmas tree base. He told me they weren't sold separately. NEITHER online NOT on site is there ANY display notifying customers that you can't buy anything here if you don't buy a Christmas tree. And when I brought that to his attention, he rudely said while gesturing with his hands outwards, "Well, I'm telling you now." I def didn't come here to get anything sold to me by Mr. Scrooge. So Bah Humbug, sir! Learn customer service and decency towards customers.

Grear place, the staff very friendly and the service was great. We got a beautiful treeread more

Nice family run nursery. Nice selection of gardening materials / plants. They have a small…read moreselection of some cool antique looking iron outdoor patio furniture available if you want to bring in a vintage feel to your backyard oasis. Everyone is very helpful. Actually have better prices on mulch (@ that time) then Home Depot. Delivery is available for larger orders. Las Cases is not open Sunday's so keep that in mind if you plan to do any yard work on that day.

They have the best sod. No bugs in the grass. Also the price is very reasonable. Very nice people…read moretoo.

Competitive prices but his trees and shrubs are very healthy compared to what I've seen. Antonio…read morethe owner is friendly and easy to work with. Showed up on time and finished on schedule. I highly recommend this business

Paid for delivery to my home the sales person was helpful. The delivery men only put the plants in…read moremy drive way. Had to pay them a extra $40 just to bring it 20 feet to my back yard. The delivery person response was "This is how it it" Shady business practice....

Don't think you can walk in here like in any other retail nursery and buy a tree or a plant. Their…read morewebsite claims Saturday till 3pm are retail hours, but the reality for me today was that that's wrong. I was there 2:30 pm, half an hour before closing and they kicked me out as soon as I walked in and almost ran me over in the process. As I was talking to the employee in a cart about why I was kicked out during working hours, another car, supposedly the other employee/s in a white SUV, drove really close to me on their way out. These micro-aggressions were clearly there to make me feel unwanted. The guy kicking me out reassured me I can make an appointment on Monday and get a wholesale price, but I don't think I'll come back because you know : dignity ¯\_(ツ)_/¯ Good luck to you if you are that desperate to save a few bucks.

Ordered and picked up 7 different plants and shrubs for a total of 82 items. All looked great,…read morerooted well and have flourished. Not as "fancy" as some near by nursery's but the quality, service and staff knowledge is phenomenal. Highly recommended!

My husband and I have been coming here for years. This is a…read morevery beautiful neighborhood garden store. We enjoy going to Margarita's and browsing around their large selection of plants. They have everything from flowered last two herbs too gorgeous orchids. The staff is very attentive and will take you around in their cart if you're looking for anything specific. Their prices are fair and their mulch is very well priced. This last time we went, I noticed that they have brought in an enormous selection of beautiful decorative pots. I did not check the prices for these pots but will be asking the next time that I visit. If you are looking for a neighborhood garden store that is well stocked, well priced and has good customer service I highly recommend this one. I will be visiting again soon. My husband and I always try to support local businesses versus the big chain stores when it comes to buying plants, mulch, decorative pots etc.

This nursery has been incredibly disappointing, as we've had a series of negative experiences…read morethere. Our most recent visit was particularly frustrating. We walked in prepared to spend thousands of dollars on a selection of exclusive pots and other gardening plants. We intended to enhance our garden significantly, and we were genuinely excited about our purchases. However, when we approached the owner to request a discount, we received an unfriendly response. Without any attempt at negotiation, he simply stated, "No," and then suggested that we should put the entire amount on our credit card and not worry about it. This lack of willingness to engage in a conversation was quite disheartening. I explained to him that we were just shy of being able to afford the full order, as we had a specific number of pots in mind. Instead of trying to accommodate our needs or explore alternative options, he launched into a lengthy monologue about the costs he incurs for his items. It felt more like a one-sided lecture than a discussion meant to foster a positive customer experience. In the end, we left the nursery without making any purchases, which was extremely disappointing. The owner lost a potential sale of thousands of dollars that day because he couldn't understand customer service or engage meaningfully with clients. This incident is not an isolated case. On several previous visits, I've gone to the nursery with my mother to ask questions or seek assistance, only to be ignored while the owner remained occupied on the phone. It's frustrating to feel overlooked and unimportant when you've taken the time to visit a business. We often found ourselves walking out without the help we needed, and it left us feeling undervalued as customers. Overall, this nursery seems to operate more like a shell company than a customer-focused business. I can't understand why any establishment would refuse to engage with potential customers, especially when there is clearly an opportunity to make a sale. Given our experiences, I strongly advise against visiting this nursery. The owner exhibits a concerning lack of professionalism, and you might find yourself feeling taken advantage of and mistreated, just as we did.