Ive been coming to the Christmas Palace for years here in Hialeah and their customer Service is always amazing. I recommend this store to all as not only will they treat you with the best attitude but the prices are reasonable. read more

Items are on sale and they are overpriced. You could easily spend over 1K on 3 items. Not many parking spaces. The traffic getting there is a nightmare with congestion and construction issues../ read more

Everything! We needed some new & additional Christmas decorations. We found new & unique items that fit our decorating plan. The house looked great and really put us in the Christmas spirit! The service was great! We feel we got our money's worth for sure! We'll be back! read more

I ordered garland after Christmas. What I received was the wrong color. Too bad. No refunds or exchanges on their Christmas sale items. So basically, they can send you whatever they want. Be careful. It is a nice item, very pretty. Some damaged balls. But completely wrong color. read more

Recvd an email "thank you for stopping by" -- I have never been there. Called the # provided but it linked to a "not in service". Called this store, asked the woman's name which I coukdn't understand & asked her to spell it. She said "wait" & Transferred the call (it rang) & then I was disconnected. I called vack & was immediately disconnected. RUDE & probably a scam. read more

I still can't believe they're open 12 months of the year... Family-owned and operated since 1991, this winter wonderland is the closest attraction to Santa's Enchanted Forest that 2020 will offer you. Conveniently located off the Palmetto Expressway in Hialeah is this mega center offering everything Christmas related you can possibly think of. I mean, it is the most magical time of the year and so naturally everyone goes all out decorating their homes for the holidays so it's no wonder this place gets packed with locals buying ornaments, trees, lights, and endless amounts of decorations for the whole season. The artificial trees here actually prove to be worthwhile as they vary in size and can be reused year after year. The display is pretty varied in terms of you finding absolutely everything you can possibly need for the holiday season. There's two locations in South Florida but this one is the only one located in Miami-Dade county so it's the perfect one-stop shop to get everything you need for your decorating needs. read more

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This place has been in business a while and is absolutely wonderful. Some things can be a little pricey, but the quality is there. They will blow your mind with the themed trees. And the selection of trees to get inspiration from is unmatched. We ended up buying a few unique pieces that we wouldn't have been able to find anywhere else and the staff was professional and kind and quick to respond to our needs. This business is a healthy dose of cheer and positivity. read more

I was disappointed in some of the items I received. I reached out to this company before I made my purchase and I was told that the items would ship in it's original packaging. I received 1 item out of 5 in it's original packaging. The items did not come damaged however they were not in their original packaging which leads me to believe that they had been previously opened. It's highly unlikely that I will order from this company again! read more

I ordered the 6 inch grey standing owls. The product was not at all good quality as I was hoping giving I spent almost $30 for two of them. I wouldn't recommending buying this item. read more

This is the bells, whistles and baubles of Xmas. seriously though, this store is dedicated to Christmas. If you are a fan of Christmas, as indeed are most people this is worthy of your time for a peek and to give you ideas of a theme. It surely will most definitely get you into the Christmas spirit. To be noted too, this store is open ALL YEAR round....go figure! read more

I love this place 1.) the owners wife helped ring us up she was dressed so nice I had to ask if she was the owner. 2.) the owner actually works there my son was doing a good job at driving around our cart he gave him a toy and said merry Christmas sorta reminds me of Santa Claus lol 3.) they gave everything for every type of tree I mean you may want to bring an extra credit card but it's well worth it. We have 2 trees in our home and got all of our stuff for both trees from here. This is my 3rd year coming here for ornaments and decor but it's always our go to spot. Make sure you go early right before thanksgiving if possible. You want to get all of the good items before they sell out. This year due to covid it was extra crowded extra packed and sooooo many people here shopping I assume due to everyone trying to decorate for the holidays. read more

The Christmas Palace - This is our tree with a mixture of items from years past and current. - Christmas Trees Near Me - Hialeah Gardens, Florida

I ordered online 5 Lumineo 16ft cluster starter set warm white with a string of 500 LED lights and 9 Lumineo 16ft Cluster extension set. They sent me 5 starter set but 3 are not working so how can I use the 9 extensions set. I was disappointed I paid full price of $49 for each starter kit and $39 for extension. I won't recommend this store to all my friends and family read more

The Christmas Palace - 16ft Lumineo starter kit - Christmas Trees Near Me - Hialeah Gardens, Florida

Best place to buy Christmas decorations ever! Unique selection, incredible inspiration and helpful staff. Be prepared for huge crowds any time starting after Halloween. But they've got crowd control down to a science. Go early, go often ( and you can shop online too!) read more

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It was such an awesome first on-line shopping experience with Christmas Palace! Chanced upon this site when I was searching for Goodwill dolls! I called and Thank you Melisa G for an excellent personable service. She assisted me from the product details, shipping and all, and better yet was offered a very reasonable price on this gorgeous Marie Antoinette doll! Very happy and satisfied with my first purchase, am now waiting on the delivery of my 2nd purchase! Hopefully my next shopping experience will be in person Thanks again Melisa G from Christmas Palace in Hialeah! Now is the best time to shop with their Christmas in July deals!Highly recommended! read more

The Christmas Palace - Marie Antoinette by M&G Goodwill - Christmas Trees Near Me - Hialeah Gardens, Florida

El 11 de diciembre de 2023 estuve en la tienda de Hialeah, tome cinco rollos de cinta que se ubicaban en el punto que muestro en las fotos donde se identificaba claramente el descuento, adicional a eso hice varias compras, cuando estaba en la caja de pago me cobraron el producto a precio full, por lo que mostré la foto y solicite que llamarán a la manager, ella completamente vestida de negro y quién se acercó y me habló de una forma muy grosera, me trató muy mal, me dijo que era mi culpa porque siempre que compraba tenía que revisar el código del producto y compararlo con los letreros, fue demasiado grosera, me sentí completamente ofendida, por equivocacion de la tienda ubicaron los productos mal, confíe en el trabajo de la tienda y en qué los productos que se encontraban ahí estaban bien ubicados y aún así me trató mal y no reconoció el error de la tienda. Dejo este mensaje acá por dos razones, la primera para dejar el precedente del mal servicio al cliente de la manager de esa tienda y de lo grosera que es con los clientes, y segundo para que no confíen en los descuentos que aparecen ubicados en la tienda. Carolina Neira. On December 11, 2023 I was in the store in Hialeah, I took five rolls of tape that were located at the point that I show in the photos where the discount was clearly identified, in addition to that I made several purchases, when I was at the checkout they charged me the product at full price, so I showed the photo and asked to call the manager, she completely dressed in black and who approached me and spoke to me in a very rude way, she treated me very badly, she told me that it was my fault because whenever I bought I had to check the product code and compare it with the signs, she was too rude, I felt completely offended, by mistake of the store they placed the products wrong, I trusted the work of the store and that the products that were there were well located and yet she treated me badly and did not recognize the error of the store. I am leaving this message here for two reasons, first to set a precedent of the bad customer service of the store manager and how rude she is to customers, and second not to trust the discounts that appear in the store. Carolina Neira. read more

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I have been shopping at Christmas Palace for years. One thing I always loved about them is the selection they have for Christmas decorations. The store is huge...full of things to buy for your tree and other parts of your home to really get into that Christmas spirit...the store though is very pricey. Only come here if you are willing to pay hundreds of dollars to decorate your home...I know I did my two trips here this holiday season got me close to $300 so be warned. Still I love Christmas decorating so for me it is worth it. Why 3 stars though? Simply two things bothered me about my most recent shopping experiences here: 1) The Service isn't as good as it should be. Before the store employees used to help every shopper find the Christmas essentials they needed...and especially for the money I am putting down for ornaments I expect it. Unfortunately now you really have to go out of your way to flag them down. 2) they refused to accept my yelp check in offer...said they only do business with and accept groupons...really?!?! Well why do you still have the check in offer on your yelp? That was bogus I mean it's only 25% off one item...considering what I am putting down it's nothing. That really left a bad taste in my mouth. So great place for decorations certainly but it does have its negatives. read more

I was so excited to find this place because I looove Christmas and I am an ornament hoarder. I love to buy ornaments when we travel. They didn't have anything that said Miami on it or even Florida. Nothing at all! The place is super cramped. You have to kind of shuffle along because there is hardly anywhere to walk. Their merchandise just looked like gaudy commercial stuff. It was really a bummer. I tried to find someone to ask about ornaments to make sure I hadn't missed anything but the only employee I saw was behind the register with at least four customers already waiting. I left empty handed. :( read more

Unless you want to go broke decorating your house, DO NOT STEP IN THROUGH THEIR DOORS! They have EVERYTHING you could possibly imagine! Gorgeous decorations! It's absolutely to die for. Every year I go in I think about moving to a bigger hourse just to be able to decorate more! The staff is ALWAYS amazing! I've been going here since I was a kid and its nice to see some of the same faces still working there. It makes it seem more cozy. If you are a Christmas fanatic like myself, you're sure to fall in love. read more

The Christmas Palace - Christmas Trees Near Me - Hialeah Gardens, Florida

As an imaginary Disney princess I had high hopes for this palace, and it turns out that it was indeed worthy of the title. I was instantly wow-ed upon walking in and furthermore impressed as I walked through and discovered other sections in the huge building - ahem - palace. I did not find the prices ridiculous at all. I came in on 1/19 and everything was marked 40% off so it must have been an after Christmas special. Even without that I felt that the prices were pretty standard and there were a lot of things I haven't seen before. There were trees, ornaments, nutcrackers, trains, things to make you house smell like holiday heaven, placemats, table runners...everything you could need for an impressive holiday house party. The pre-made trees made the trip worth it. They do a fabulous job. There are also Department 56 Christmas and Halloween displays put up as well as a huge nativity scene, and of course the pieces are available unopened in boxes all sold separately (can you believe that those are 40% off too?!) I would absolutely make you go here just to look if nothing else, but I doubt you can walk out empty handed. read more

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Christmas store w/ all kinds of ormaments. You could go nuts and buy lots of things unless you go for just the necessary stuff. Ornaments, electric trains, Lladro's figures. read more

The Christmas Palace - Christmas store - Christmas Trees Near Me - Hialeah Gardens, Florida

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I still can't believe that we stopped in on a spur-of-the-moment decision and ended up spending $250 on Xmas decor in May!!! LOL. All kidding aside this store was Magical! They had so many different colors/themes for decorating and every type of lighting imaginable! The staff were super friendly and I think every single one of them spoke to us and showed us something we'd overlooked! Even though we live all the way in Tampa I want to come back sometime closer to Christmas!!! read more

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The most wonderful time of the year always brings me to this store! Been coming here for over 10 years and love it so much. You feel so happy when you walk in & see all the Christmas decorations & hear the Christmas music. It can definitely get crazy packed the closer it gets to Christmas but I don't care. We always get tons of compliments on our Christmas tree decorations & my Christmas village which all came from this store. I will say it's on the pricey side.... we tend to buy a 9 foot tree every year & our decorations cost us around $1200. They are really high quality and unique though. It's more an investment because you can use them year after year. They have a great Christmas village display for inspiration and you can buy a few pieces per year to grow your collection. The family who owns the store are so sweet & can help you with whatever you are looking for. They offer services to put up your Christmas lights & even design your tree for you. So go grab a holiday coffee & head over to check it out for yourself! read more

I've been shopping here for years for my Dept 56 and nativity pieces. Last year I decided I would purchase a Christmas tree. The tree was pre-lit and the lights went out within a couple of weeks and before Christmas Eve. In communications with the store they indicated to bring it back and they would replace it. No timing was given. By the time I brought it back the best they could do was give me three strands of lights to put on the tree. Keep in mind they had three in stock and could have easily exchanged it, but it was easier to now inconvenience their long time customer and have me bring it back in January so they could fix it... not even replace it. Needless to say I will consider other options for my Christmas decorating future needs. read more

Omg!!! This place is spectacular. This store has everything you can think of for Christmas decorations. They also sell trees. I'm so inspired by there well decorated Christmas trees. The prices are super reasonable. I have to go back alone cause i can seriously shop here for hours. The highlight of this store is the young lady who was helping us, her nickname is Joe. Thank you Joe:) The owner as well was helping his guest. Great customer service! Merry Christmas!!! read more

Even when temps in Miami are in the 80's each December and there's no hope for snow, I still manage to find that wintery, holiday feeling somehow. However, sometimes it's a tough; I'm normally so busy in December that I forget to shop, send cards, bake cookies, trim the tree, watch Rudolph and Frosty on CBS and just prepare for the holiday season in general. Around this time of year, I need all the help I can get to find that holiday spirit. One day as I pass this monstrous billboard on I-95 that advertises Christmas Palace - I figure this place is bound to be a huge help. Most stores only smack you in the face with holiday decorations and sales starting just after Halloween. Christmas Palace is open year round and is dedicated to the craziest holiday of the year so this place has to be good, right? WRONG. Let me explain... When you walk through the doors in the Hialeah location, you can't help but feel like you just set foot on the North Pole. Huge Christmas trees of every shape and color are spread throughout the store. Holiday music is pumping through the speakers... not a bad start. BUT, when you take a closer look, many of the ornaments on the trees are cheap and plastic. When I observed the price tags, I almost choked. They want $10 for a small, plastic snowman ornament. And, this trend continued throughout the store. Yes, the trees are pretty. Yes, the smells of cinnamon and spice are intoxicating. Yes, the holiday music is festive and makes me smile. But, the blatant price gouging makes my inner Grinch and Scrooge want to come out and beat some people up. Trust me, you can get way better deals on holiday decor and higher quality items at Target or Big Lots. read more

Very Sad I been in Florida 4 years and every year I shop here , This time I got sea Horses they did not have that many so i go only Buy the sea Horses That I needed to complete my tree that was 3 weeks ago . Then I get the order with the wrong thing , i bring it back to the store and they gave me 2 sea horses and the rest they say come back in 2 days . I did and the next day and the next day and I went saturday and Today monday they say they don't have them . really sad , but this is not the first time this happen and I love that the Manager he is very nasty . I got this $40 Light each package I got 10 Packages and I lost a part of the light I brought them in and he acts Like I did not Buy those there . Really sad , since I have spend A lot of money in this Place every year about $600 but no more . read more

AVOID! Firstly the place is a madhouse and they are doing nothing at all to cap the number of people in the store - I am sure it is a Covid 19 melting pot. But what made me angrier.... I spent over $1,000 there and it turns out they over-charged me by $300 and I realized this when I got home. I contacted their corporate office and someone named Melissa called me and she was actually very nice and helpful. BUT... she said I had to go back to the store for the refund and she wasn't able to do it on the phone. I was mad. I had to drive 45minutes to the store. I asked for the store manager - Diana. She could not have been ruder. I couldnt believe it. She pretty much grunted at me and said nothing else. She never once apologizied that they made a stupid mistake and over charged me $300 and acted like I was some kind of annoyance for bothering her. I will never go back. read more

There was sanitizer available at the front door however it was in a pump bottle so in the end you're still spreading germs? Anyways, the store is really crowded because it's full of decorations and people were always pressing up against me or standing way too close especially because of COVID. The actual ornaments looks cheap-y, they all have an obscene amount of glitter and look like something I could get out of AliExpress. Bought like 10 flowers to decorate my tree and ended up spending $180, ridiculous and most definitely NOT worth the price read more

Amazing Christmas decorations for Your house Its a Little expensive bit the quality is very good and they are constantly changing the design read more

Its unfortunate that the christmas palace employees discriminate against the color of your skin. My brother in law (he is black) and my mother who is white of cuban descent felt uncomfortable at the store today because every 5 minutes he was asked if he needed help. They also felt uncomfortable because he was holding my daughter who is blonde with light eyes and was even asked if that was his daughter to which he said yes so they would leave him alone because he could feel everyone staring at him. We are in 2018 people. Times have changed and you should bring your employees up to date with the times. Not every person of color that walks into your establishment is going to steal. My mother has spent so much money at this store and even had a credit but she felt so bad for my brother in law that she left without using it. I'm so disappointed and upset for my brother in law because he is a great person. read more

I have been a customer for over 10 years. Shopped for personal projects as well as commercial projects I have designed. This place not only has top quality products, the customer service is superb! Although I go in once or twice a year, multiple associates recognize me and welcome me back each time. Even the owner stops to say hello! This year I am organizing the holiday decorations for a luxury building in Brickell and everyone has been more than helpful throughout the process. Dayanara, Kenya, Miguel, and Rosalie were all extremely helpful, efficient, and more than willing to assist and give advice. I can't wait to see how everything will look, but I am sure my Board of Directors and Management will be in awe when they see what we all created! Thank you so much for everything Christmas Palace, once again you outdid yourselves!!! read more

I'm so extremely happy that this place still brings out the christmas spirit for so many of us. not only do the amazing decorations bring the spirit but the staff is so extremely helpful. i admire that that the owner is with his employees regardless of the time, and the way the employees speak so highly of him make it that much greater. a great ambiance, amazing help, the most beautiful creativity imaginable and all at a reasonable price. I truly hope that this family business is open for another 327 years read more

I have been going to this store every year for about 30 years. Every year I look forward going to see what's new this year. I don't why these other people think its so expensive. I find them to be quite reasonable for the specialty store that it is. I think its worth the trip and I live in Wellington Florida. Have fun and Merry Christmas all year!! read more

Looooveeeddd this place. The decorations are beautiful!!!! Although they are kind of pricey. Definitely worth it if you want to find unique Christmas decorations! read more

Horrible return policy. Do not try to surprise your wife they won't let you return anything.

Where to start off?! This store is AMAZING, as soon as you walk in all you want to do is smile! There are so many things to look at you definitely need to go with time and patience and then you won't want to leave. Everyone working is very helpful and will make sure you leave happy. They have great so many things you can get amazing ideas to decorate your home for the holidays. Prices vary from what you want but everything is amazing quality so you will not be disappointed. This is definitely your go to store for your holiday decor!!! read more

Do not buy from this place! I tried to contact the company with my complaints and nobody is getting back to me. I was very dissatisfied with the product it was on the smaller side and poor quality. The product description sounded like you get two elves but you actually only get one. I wasn't going to review but since the company is disregarding me I felt the need to let others know. read more

i found out about this store by looking up some christmas stores in florida. but now, i go there every year and i am from puerto rico! the store is amazing and the variety is to die for. good prices for things you don't find anywhere else. i visit them with an empty suitcase and i fill it up with gorgeous ornaments and leave the store feeling like a little kid. love it...you will too! read more