Quick response, available next day, diagnosed problem while explaining in terms id understand, and…read morereplaced on the spot for a fair price.

I just got an estimate. They tried to upsell me to get a jet cleaning service. Their quoted price…read morerange was $400 more than another estimate.

I agree with all of the positive reviewers. Jacob is reliable, a hard worker, and very reasonable…read morewith his charges. He is very customer service oriented and honest in his work. I highly recommend Jacob for your plumbing needs. He is very considerate with charging someone for his expertise, and also is a very nice guy. His work for us included replacing a toilet, ring, etc. as the toilet was leaking due to a blockage in the pipe. He had to use an auger and then as the blockage was deeper in the pipe, he had another machine he used. He did extra work, but only charged the price he quoted.

I found XCEL through I project I created on Yelp for help with my garbage disposal which had…read morestopped working. I chose them because he answered promptly and gave me a quote for the project before asking me my address. He also did not spam me with calls and texts like some of the others did. When he came by my place, Jacob was kind and professional. He identified the problem quickly and made a plan to replace the disposal. I also had him look at the seal on another sink which was not what I called him out for. He did so willingly and was able to complete the repair. He charged an extremely reasonable price for both jobs and I didn't feel like I was being taken advantage of. It has been a few weeks and the sink and disposal are better than ever. Definitely recommend and would call him out again in the future.

Tyler was prompt and professional. He came in and gave me a straight answers. My ac unit was down…read moreand he got it running again temporarily as I will have to get a new unit, but that makes a huge difference in this blistering heat. 5 stars!

It's taken them almost 2 weeks to get my power fixed and it's been lie after lie on when it's going…read moreto be done. Communication is nonexistent and timeline is never clear.

Overpriced, unprofessional, unethical. Charged $345 for a 10 minute visit and the work was never…read morestarted or completed. They are not good plumbers and they will price gauge you. Buyer Beware.

I had quotes from 3 contractors. Hayden took time to answer my questions and concerns. Technician…read moreCharles went above & beyond tone sure my satisfaction. Thanks Amanda Plumbing! I will keep you on soeed dial!

I am very happy with this place. I needed a leak in my basement pipe fixed and also needed some…read morepipe re-ran because we recently installed a water softener and filtration unit. When I called the rep that took the call was very friendly. They were able to get plumbing technician out to our house in a matter of days. The technician, Dave, was very friendly and very knowledgeable. He completed the job quickly and exceeded my expectations. The price for the service was very reasonable and I am glad I found this place, I will certainly use them again at some point. Everyone needs to have a good plumber on speed dial!

Koehler Plumbing was wonderful! They were on time, excellent service and the price was right…read more Will definitely use again. Keith is great!!

Great service in water break emergency!!! Thank you and Thank God!! The serviceman was new but he…read morewas amazing.

I was referred to Zoom Drain by Transit and Flow for jetting and a camera inspection after a…read morebasement backup issue. The technician told me he could not get past 45 feet of line and suggested there was a collapsed pipe in my yard. I was verbally quoted a repair in the $6,000-$18,000 range. Before committing to a repair of that size, I obtained a second opinion. The second plumbing company cleared a blockage and provided video confirmation that there was no collapse or structural damage. Based on the major misdiagnosis, I requested a refund under their advertised 100% satisfaction guarantee. Communication was slow, and I was made to feel like the video proof I provided from the second company was insufficient (even though it was time stamped, dated, and I shared the invoice summary). I initially received only a partial refund. After multiple follow-ups and escalation to ownership, I was ultimately refunded in full. I'm sharing this so others (especially first time homeowners) understand the importance of getting a second opinion before approving major excavation or high-cost repairs. While the final outcome was a full refund, it required time and persistence to resolve.

Plumbing Service on 8/2/2025…read more I am writing to formally express my dissatisfaction with the plumbing service I received from Zoom Drain on August 2, 2025. I contacted your company for three issues: 1. A clogged drain in my walk-in tub 2. A replacement for the tub's drain stopper 3. A small leak under the kitchen sink I was told there would be a $200+ service charge--regardless of whether any work was completed. That should have been my first red flag. When the technician, Eric, arrived, it quickly became clear that he did not know what he was doing. Not only did he fail to resolve any of the issues, but he also managed to make the situation worse. As for the simple task of replacing a drain stopper, I was told it would require an entirely separate visit. Seriously? This is unacceptable. I paid for a service and received nothing of value in return. There was no resolution, no professionalism, and certainly no reason to justify the cost. I trusted your company to provide reliable service, but this experience has felt like nothing short of a scam. I will be sharing my experience publicly so others can avoid the same mistake. Use this company at your own risk.

There was an issue with the way they left my yard, but they made good on everything, so you know…read morethey stand by their work. I would recommend them to anyone needing plumbing services.

My in-laws (in their 70's) had an element replaced on their hot water tank. The technician pinched…read morea piece of insulation behind the element causing a slow leak. The In-laws called back, ECO sent another technician that claimed that they needed a new tank and it would cost them $3,500 to replace! How is that even possible!? Even high end tanks are maybe $800, so they can somehow justify $2700 in labor? Get real! Regardless, I found the pinched insulation and had it fixed in 5 mins. It is amazing what you can find if you actually inspect the device you are troubleshooting! These people will try to squeeze as much money out of anyone they can take advantage of. They are either horrible at troubleshooting the problem or just blatantly scamming people. Absolutely no excuse. They commented on my google review (which they remove TONS of the bad google reviews to pad their numbers on google ratings) and told me to call their customer service number. So, I called the number provided. I asked to speak to a representative but was denied because I was not the homeowner that had the work done, I was the son-in-law that FIXED their mistake. They had no interest in speaking with me even though they told me to call them in their review comment? All because I wasn't the account holder for the work. I even asked her if it was okay if the homeowner called and handed me the phone, and she said "no, we only speak with the homeowner." Your customer service line is just as bad as your troubleshooting technicians. What a joke! I can't stress enough to be extremely cautious with ECO and I would strongly advise getting a second opinion if they try to gouge you on overpriced quotes! Lastly, ECO, don't even bother telling me to call your customer service line! I tried that and you guys refuse to chat with me! Apparently I have to get scammed to be that privileged!