This place is an absolute scam. The prices are astronomical, they recommend the most expensive…read moreprocedures and damage teeth and gums. They find "cavities" so they need to charge more (yes, even on three-year-olds) - please get a second opinion, especially on your children's teeth. Then, they will send you a random bill YEARS after the fact with no information on it and expect you to pay after you've already paid thousands for the "care" that did more damage than you started with. The receptionists are very nice, though.

I made an appointment for my biannual cleaning. I haven't been to see them in over 6 months due to…read morebeing on blood thinners, but just prior to that, I had a deep cleaning. After taking x-rays and consulting with Dr. Bollard, they determined I needed another deep cleaning. So they didn't even do my biannual cleaning since they wanted me to schedule the deep cleaning at a cost to me of $780. I will not be going back.

I haven't been to a dentist in many, MANY years. I arrived at the office and was greeted by the…read morefront desk staff. They were friendly and welcoming. I was taken back to start treatment and everyone I dealt with was welcoming and more than happy to explain my treatment step by step. I didn't feel like I was a burden asking questions. I expected to have to come back several times due to me needing to get a crown, but they do this all on site. The facility is new, clean and modern. I have already recommended this place too several people. 10/10 already have recommended this pace already and already have my preventive care scheduled.

I had a crown replaced less than 2 years ago and it broke in half. It was extremely thin. Go…read moresomewhere else if you want your dental work to last.

After eight years of loyalty to Dr, Hanna and spending a small fortune, I arrived for my scheduled…read morefirst annual cleaning only to be told my United Healthcare was no longer being accepted. Staff said they called me but I had no record of that on my phone or email. I felt let down, to say the least.

After 50 years of clenching my teeth and chugging Mountain Dew, my teeth are pretty crusty. My son…read moreis autistic, and can be a little bit of a challenge in the dentist's chair. We see Dr. Hanna and Francisco Boubion (dental hygienist). Both are friendly and professional, and have an excellent chairside manner. All procedures are explained as well as the related costs before any work is done. They keep a tight schedule, and we've never had to wait long. The experience was so good I might even keep up with regular appointments this time. No more "fives"!

I do not recommend, they are rude and unhelpful. They just want to prescribe pain medication and…read morenot actually their patients. They won't even help you look up your insurance information when they have all the tools to do so. The reason I know this because I called my dental insurance company and they verified the receptionist or whoever works there can call or look it up in the system. They would rather you pay. And when you call to speak with the office manager Jodie she cuts you off and hangs up on you.

I typically have a great experience with the back office assistants, they are knowledgeable and…read morehelpful each time. The worker up front Jodey, has been extremely rude and will visibly roll her eyes. I've tried many times to discuss payments with her and she failed to let me know of the 20% off membership pricing and has been charging me full price on top of overpricing my treatment plans. This has brought much frustration and has built mistrust with the company. I will not be returning.

Wondeful experience! Te Dentist, oral surgon, hygienist and entire staff are exceptional!!read more

I'm extremely disappointed with this office, especially after seeing the positive reviews. I'm a…read moremedical provider, and my sister is an experienced registered dental hygienist (RDH), so I'm familiar with routine preventive dental care. I'm young, have no major dental concerns, and consistently get cleanings every six months. I went in expecting a routine new-patient exam and cleaning. Instead, I was told I needed deep cleanings on three full quadrants plus a localized area, which is not consistent with my periodontal measurements and overall healthy bone levels. My upper arch had probing depths of only 4 mm at most, yet deep cleaning was recommended. On the lower arch, only 2-3 teeth had 5 mm pockets, yet full-quadrant deep cleaning was recommended rather than localized treatment. I was also concerned that my insurance would likely deny much of this treatment because I did not appear to meet the criteria, potentially leaving me responsible for the full cost. I was then presented with numerous additional charges for irrigation, bacterial decontamination, local anesthetic, oral hygiene instructions, and four intraoral photographs. These fees were not clearly explained to me beforehand. My RDH sister was particularly shocked by the separate charges for local anesthetic, intraoral photos, and oral hygiene instructions. She has years of experience in dentistry and told me she has never seen these services billed separately in this manner. What concerned me most was the impression that additional services were being recommended and billed beyond what I felt was necessary. I came in for a routine cleaning and left with a long list of expensive procedures--and I wasn't even given a routine cleaning that day after I requested one after deep cleaning was advised. I was also advised to return for cleanings every three months after completing the recommended deep cleanings. After reviewing everything with my sister, who has performed countless cleanings on myself and others throughout her career, her advice was simple: do not go back to this office. Afterward, I went back and read through the reviews and was surprised to find another young patient describing an experience very similar to mine, which made me even more concerned. Based on my experience and my sister's professional perspective, I strongly recommend getting a second opinion before agreeing to extensive treatment at this office. I left feeling that the focus was more on recommending additional procedures and maximizing insurance billing than on providing the honest, appropriate preventive care I came in for.

My husband and I had our first appointments at Ventana Dental yesterday. The office was easy to…read moreget to, modern and spotless. We were welcomed by name immediately upon entering. Monica was a friendly and professional hygienist. Dr. Martin was open, honest and warm. We had a great first visit and feel like we are in good hands at Ventana Dental!

Thank you for the response Ventana Dental....however I didn't feel like a valued customer when I…read moreexperienced an emergency. It was impossible to get there for my appointment.....There are other Dental offices who are understanding with customers when they experience an emergency.

I have been going to Dr. Arias for several years and she is the absolute best dentist that I have…read moreever seen. She is very caring, gentle and her attention to detail is amazing. She also did a wonderful job with my veneers. I highly recommend her.

She is pretty aggressive; wasn't sensitive to me as a client when I went in for a filling. Previous…read moredentists, before I moved to this city, have always told me "going to give you a shot now in your gums to numb you.." Especially stated when they were going to start drilling! (though it's been years since I've had a cavity. Perhaps this is the new way of doing things?!) Dr Arias just went to town! She seemed to behave like I wasn't even there. She talked with her hygienist about their price life. I found it very odd. Dr. Arias also recommended I get Invisalign. Soon, I realized she seems to be recommending Invisalign to many clients. When I talked to friends who happen to have a her also as their dentist, it's ironic how they also were told they needed aInvisalign. Since we are in our 30s & 40s, insurance won't cover this. She actually said the same thing to all of us, "your bite isn't aligned. Invisalign will help fix those problem." Perhaps the clinic didn't have a lot of clients in midst of the pandemic and now they are recommending Invisalign to several clients. $6000 I was told for this. She is the only Dentist who has EVER told me I needed braces or any sort of treatment to straighten my teeth. Prior dentists have ALWAYS asked me if I had braces as a child. (I didn't) i've been told my teeth are very straight and very tight and I have a great smile. Unfortunately, I found a dentist who thinks otherwise. But she's alone- because I've seen five other dentists in five other states. Seems they are less about the client's need and more about collecting your money. Also, I found it odd that I couldn't get my dental cleaning and exam done in the same session. (???) Then, they schedule a third appt. for a filling. My point being, I've been there three times in the last six months. So I have a pretty good observation about what this clinic is about. It's unfortunate.

Great friendly staff. Nice clean kid friendly place…read more Beautiful view of the cotton fields. Professional staff .

If I could give this zero stars I would. Absolutely…read moreterrible experience. I paid $160 to be misdiagnosed and told I needed my tooth extracted, only to get a second opinion and find out I only needed a filling. The first dentist didn't even do a cold test or take pictures of the tooth--basic steps that could have prevented this unnecessary referral for an extraction. When I asked for my money back, they refused. The woman I spoke with was also incredibly rude and talked down to me like I was a child, rather than listening to my concerns and taking responsibility for what happened. I understand that mistakes can happen, but how a business handles a mistake says a lot. I expected professionalism, accountability, and at the very least, respectful communication. Unfortunately, I received none of those things. Paying $160 for an incorrect diagnosis and then being treated disrespectfully when I questioned it is unacceptable. Save your time, money, and energy and do not go here.