Bill at Bella Vista Pools was and continues to be the utmost professional when it comes to our pool construction and warranty. From the beginning, Bill communicated well, and ensured that we knew what to expect. Once our design was finalized and our timeline was established, we expected some hiccups and delays, but none came. When we added a few additional design elements, Bill and the subcontractors were quick to pivot and exceed expectations. Once the pool, spa, and amazing waterfall slide were completed, Bill continued to follow up and assist us with any warranty work that needed to be done. After almost two years, Bill at Bella Vista Pools continues to ensures we are satisfied and that our pool exceeds our expectations! One major note is that Bill recommended things based on our needs and lifestyle that have dramatically enhanced our enjoyment of our pool build. We would use Bill again, and have already recommended Bella Vista Pools to friends who have also had amazing experience with the company. read more

I have been wanting to write the review for so long but my life has been so overwhelming and got me no long to think how to write the best review for them. It's really got me speechless because how well they built my pool. It's quality level is no doubt and make me want to stay in my spa and pool every day to enjoy it. The service level is insane... It is my first pool, so the frequency calls and messages I sent my questions and requests has been overwhelming but they responded my messages and calls with kind, friendly and professional answers with lots of patience. Bill and Terry are soooo professional to help me out in every way they can to make this pool design and building journey with lots of fun without any worries. How much did I pay for my pool? It is the best value you can get with such great quality pool plus lots of features (water features, fire bowls, lights, heating, salt water, pebble...) that you can enjoy for life everyday! Just by looking at the pool view, you already feel life is so wonderful! What more can I say? read more

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I hired Bill @ Bella Vista Pools to build a gorgeous pebble tec pool and spa with a Baja shelf, sitting shelf, fountains, bubblers, and many more pool features that turned out amazing. Bill and his team went above and beyond what I envisioned and I highly recommend Bella Vista Pools for all your pool needs. read more

Bella Vista Pools - Pool & Hot Tub Service Near Me

Bella Vista built a pool and spa for my family. The project was smooth start to finish. From top to bottom every detail was attended to. Very punctual and despite a nightmare of supply chain issues these guys got the job done ahead of schedule! Our project manager Terry was on top of all the moving parts and was easy to get a hold of. Terry was full of great advice and always knew what was going on. Simply being able to get a hold of somebody can really go a long way and Terry was there for us day, night and even holidays. I would highly recommend using Bella Vista for you pool or spa! read more

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Bill from Bella Vista Pools has been our hero. He designed our pool to our liking and adjusted to our continuous changes. Our pool is the talk of the community and our neighbors have asked me multiple times for Bill's number. Bill has also continued to service us and respond promptly at all hours of the night when we have questions or cannot figure out how to use our system. We are so thankful for Bill and will only use him for our pool and bbq desires in the future!!! read more

Bella Vista Pools came highly recommended by neighbors who had used them - and we were not disappointed. Sure, construction always takes longer than anticipated and there are frustrations along the way (especially during the pandemic) but Bill did a great job navigating us through the whole process and gave us the pool we wanted. Bella Vista also does our weekly service. highly recommend them! read more

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*update...we still are in contact through text. He came out took pictures of our unfinished pillar 2 weeks ago. Said that it would be taken care of by that Friday. Friday came and went I reached out he then said the following week I told him Thursday and Friday we were out of town I agreed to leave our gate open so they could come fix it he was ok with that. Then he reached out to my husband and said he wanted us home so it would be Monday again. Monday came and he text again rescheduling to Wed. If this were my business I would have made sure this was handled months ago. You would think that he'd make it happen sooner so he/we could move on. It's end of August and still waiting. Very disappointed in some of the final finishes of our pool. There is some detail issues we need completed/fixed and the owner Bill on several occasions has said yes we will fix it through TEXT message how ever the last message I sent over a week ago he never responded to. Our pool has been completed over 2 months and he hasn't made time to fix our issues. One of our pillars didn't get painted all the way and we have been trying to get this finished for months. The construction team he had wasn't very good on details. Some of the pour in place cement they did is crappy. The same pillar that needs paint finished is now chipping away. Bill stood in our home and said once we sign the contract I will be completely available to you what ever you need and to answer all questions and concerns. He's doing a pool behind us and can easily just stop over and have this fixed. I guess once the final payment is made it feels like it doesn't matter anymore. We were missing a skimmer for our filter and let him know also and never brought one by. We had to come out of pocket to buy one. Also the pool maintence guys he has working for him also are horrible no communication and wasn't interested in teaching us how to maintain our pool. If I could go back I would have chosen another company. We spent a lot of money to get our dream pool and this experience was not what we expected. Be careful choosing this company. read more

Had an amazing experience working with Bill and his team. Bella Vista Pools totally delivered. My family is really enjoying our new pool. We have a friend that started their pool the same time we did and they are still waiting for their pool to be finished. Really happy with final product. read more

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I wrote a very critical review shortly after my pool was finished. I have since had the pleasure of working with Terry who was hired by Bella Vista after my pool was completed. He handled a couple of small issues flawlessly. He communicates well, watches the details and follows up to make sure that we were happy once work was completed. I would have no problem hiring Bella Vista again. read more

Requested a quote on their website. Received a phone call from Josh about a week later to set up an appointment for Tuesday 7/26 at 3:00 pm. During the initial call, Josh stressed how he wanted to ensure I was at the appointment promptly since he was driving from an hour and a half away. Understanding the nature of the request I had no issue with this. Day of, 3:20 and Josh is a no-show. I called and was told he was about to call me and let me know he had to reschedule. We rescheduled for Thursday 7/28 at 2:30. I thought the appointment went great, Josh answered some of my questions and was professional. At the end of the appointment, he said he would have a rendering by the following Tuesday and once it was finalized would provide pricing. Tuesday came with no response, I figured he was busy and would give him a few days. I ended up calling 8/5, 8/8, 8/12, and 8/17 with no response. read more

Was asked if they can take professional photos of my pool and in return they would give me copies of them. I said sure, but mentioned that there were things that still needed to be corrected. Ignored that moment. I then finally get photos. I was then asked if I would modify my review in yelp. I said I would like the issues to be taken care of. Owner is now saying he needs to see what's on the contract. Issue is plaster marks, lighting, issues with blue color spreading through stone. I never paid "cash or under the table" to add stuff. All included in the checks I paid him. Be careful when you add things as you go, make sure you get it in writing. I have emails and texts between myself and his contractor ENRIQUE perez whom owner says is MIA and has "zero communication with him" where he states it was all to be corrected and never was. Regardless of whether his contractor is MIA or not, it's his business name on the contract. I guess It's time to pull out the contract and have someone read it carefully for me. Pretty sad that a company that was paid approx $95k would do this. read more

I am giving a one star because our pool was finally completed. I have never written a negative review before, but feel that I have to let others know about the difficulties we had working with Bill at Bella Vista Pools. One of the biggest factors to the problems we faced was the fact that Bill was not onsite to oversee the contractors he hired. He assured me before we started the process that he would supervise and be on site for all major events. This was not the case. He only came onsite to supervise the original dig and to pick up payments. When the coping contractor he hired poured the cement for our 40' x 20' raised pool, sadly he didn't have the resources, manpower, or expertise to achieve successful results. He assured me that this man he hired was well qualified. The cement coping was poured and it was a complete disaster: crooked, not level, wavy, discolored. Because Bill was not onsite to check the process of his contractor, we had to tear out all the coping. Bill agreed the coping was unacceptable. He insisted that we give his coping guy a second chance to lay forms and pour again after they dug it out. I asked Bill multiple times to please use another coping guy, one that Bill had used before and could vouch for good work. Bill would not. The coping guy dug out the cement, laid crooked forms again and was ready to pour. I sent Bill multiple pictures (he refused to be onsite to see for himself) of the crooked forms and I insisted that they not pour concrete into crooked forms again. I have a rectangle pool, and 90 degree angles were not present. Bill insisted that they pour anyway, how bad could they be, and that's when I told him that I wanted the forms inspected by him and/or the city. He accused me of delaying the process even more than its been delayed. He finally came to my house and saw that once again, the coping forms laid were indeed unacceptable. He put me off as I begged him to get me a new and professional coping guy. I eventually found someone to help with the coping after almost 2 months. I had to do a lot of calling around myself to find someone to help us. As soon as the coping was complete, Bill then proceeded to ask me to pay him almost the full balance of the pool. I told him I was very uncomfortable paying him 99% of the pool total when he still needed to plaster my 40' x 20' pool, put water in the pool, put in the colored pool lights, put on the pool cover, finish the back pool coping, hook up the spa/pool heater, put on the spa blower, have my roaming pool vacuum delivered, put in the auto fill and some smaller punch list items. I reminded him that I had already paid him for 90% of the pool and I didn't have 90% of the pool finished. He refused to continue working with me at that moment. He wanted his payment or he wouldn't continue. I asked him multiple times to at least plaster my pool before asking for more money. He refused. I told him I felt very uncomfortable giving him 99% of the money because he still had so much to do and we had such big problems with getting the coping done. I found a mediator that would hold the money until the pool was plastered. Bill would only agree to the mediator and to finish my pool if the check was a payment in full the day the pool was plastered. He gave me his word that he would still finish ALL the additional items that needed to be completed on my pool. He was not onsite for plastering either, even tho he promised he would be. He always had excuses or reasons he couldn't be here. He did however, go to the mediator and pick up the check. After the pool was plastered, he made me beg for all the little things to be completed. Although it took a year to get the last of the pool items completed, which I am very grateful, I still do not have the pool vacuum that I paid for in my contract. He did bring me a small manual push vacuum. When he delivered it, I reminded him that we spoke of a vacuum that roams around in the pool. He responded with a snide comment that this vacuum does roam around the pool, but that I just have to push it around. I looked up the vacuum he brought me, and it retails for $39.99 on Amazon. I let him know that this was very unprofessional. I was very sad to see the relationship and pool building process end this way. I had hoped that he would've tried harder to fulfill his contract in a positive and professional manner. He made each step difficult and then to end without a pool vacuum to clean this large pool is very sad. read more

No communication, little job supervision. I'm 15 weeks in since signing the contract and still not done. Don't waste your time.

Bella Vista Pools has been a continuously competent and credible contractor for me, since DAY 1, 2010. I've had the opportunity to work with Bella Vista on both commercial and residential projects and I give my highest recommendation when you're searching for an honest, true craftsman. Bella Vista Pools has always been prompt to visit site(s), open-minded as to repairs and/or recommended services and has the ability to provide both rehab and new pool design options depending on need. Bill at Bella Vista Pools is most importantly, straight forward and real; which is hard to find with contractors nowadays. read more

They have come to clean my pool last Saturday and I was very pleased so I started using them weekly Great service!!! read more

Bella Vista Pools has created an Elegant design backyard swimming pool w/ spa . The whole construction experience was incredibly pleasant, Bill and his staff are very professional, they finished before schedule , very clean. I would recommend Bella Vista Pools the whole experience made me feel like I invested my money wisely. Now to enjoy my back yard paradise. read more

We shopped around with various different pool companies in the Temecula area and decided to go with Bella Vista Pools to build our pool and spa. Our experience with Bill and his team has been exceptional throughout the entire process. Bill was always available to answer any questions we had and always made us feel like we were his top priority. The construction finished ahead of schedule and the finished product turned out better that we had imagined. We will definitely use this company again if needed, and will not hesitate to refer this company to our family and friends. read more

Total pleasure working with Bill and his crew. Their professionalism and quality is unmatched in any of the product I've ever done. There on time there on budget and they communicate very well and for a pool builder that's rare. I never had a problem getting a hold of Bill, he was responsive to all my needs and my changes. I highly recommend these guys read more

Bill is the man when it comes to pools! He is a pleasure to work with and is always positive. If you are looking for a trustworthy contractor, this is the man to see right here! Don't waste your time looking anywhere else. A lot of other contractors will tell you what you want to hear to get a meeting but then jack the price up on you later on and waste your time. Not Bella Vista Pools. Bill is a straight shooter and you will be glad you choose him to build your dream pool! Thanks Bella Vista Pools!!! ‍‍ read more

We used Bella Vista to remodel our existing swimming pool. We kept it simple and just changed to a salt water system, plaster and tile. Bill was very professional and helped us do the project at a reasonable price. His team was on time and worked clean and neat. The project took three weeks from start to finish. We are super happy we found Bella Vista. We had looked at a few other companies but so many of them were not working with the proper licence and insurance. Bella Vista provided us with a clear and concise contract and stuck to the plan as agreed. We would recommend them to all of our friends! read more

I built a custom home in Newport Beach in 2017, wow what challenge. I was alarmed at the level of supervision that the so called professional contractors needed. One of my few true professional contractors was Bill from Bella Vista Pools. Bill built an amazing spa that is the center piece of our backyard. From start to finish he was very thorough. He explained exactly what he would be doing and our timeline. At the most critical stage of construction he stood side by side with us to confirm plaster color was exactly what we wanted. I have texted Bill numerours times asking him questions about my spa's maintenance and he has replied promptly and accurately. I have even had him fix another contractor's mistake. I would recommend Bella Vista Pools 1000% of the time. When I build my next house Bill will be on team. Sincerely Alan and Sandy read more

We are very satisfied with our pool. It was made with quality materials. It's been 9 years since it was built. It's still in great shape. Great customer service. read more

Bill did an AMAZING job on our yard! He has transformed our backyard to resort living. We had quotes from all around Orange County and he was far below other bids. A friend in Irvine referred us and she was right, Bill was professional and delivered everything we asked from beginning to end! Although we had a horrible rain season, Bill still had his team working any day there was sunshine... even in the rain at times! Thank you Bill for providing an amazing backyard for our kids to enjoy for years and years! Anyone I know building a pool will be referred to Bill by our family! read more