If you're gonna consign your dress, do it here; they make it so easy, and offer 40% which is pretty…read moregenerous compared to other consignment stores. Really nice staff and they offer Venmo as a payout option to make it easy!

My experience was very disappointing. From the beginning, it was extremely difficult to get in…read moretouch with them because they rarely answered their phone. After I finally reached someone, I scheduled an appointment and confirmed the date. On the day of the appointment, I waited for them, but they never showed up. What was even more frustrating was that no one called or notified me that they weren't coming. They completely wasted my time and showed a lack of professionalism and respect for their customers. I would not recommend this company. Good communication and honoring scheduled appointments are basic expectations for any business.

Safa is a true treasure in the industry! We were on our…read morethird location looking at dresses, and she was the type of person you wan to start with, versus the countless hours of working with the wrong people. She showed a genuine compassion for the challenges, only showed dresses that made sense, and although we didn't buy from her, as the dresses there didn't meet our requirements... She sent us on our way with a legitimate quote and recommendation of places which more closely aligned to our needs. The quality of knowledge, exceptional! The level of industry knowledge, exceptional. The ability to work with clients and their party on their own terms, exceptional. COULD NOT MORE HIGHLY RECOMMEND A SALES PERSON!!

This was the only bridal appointment I had that charged a fee, so I honestly expected the…read moreexperience to be exceptional. Unfortunately, it was by FAR my worst bridal appointment. I was greeted nicely when I arrived, and I filled out a form about my style and what I was looking for. We discussed that for a while, which was fine, although the conversation didn't feel particularly fluid. I also want to acknowledge that the consultant helping me was nice. However, I don't know a lot about specific dress styles, fabrics, or materials, so I found the continuous questions about exactly what I wanted to be difficult. I often genuinely didn't know the answer, but I felt like I was expected to have a more specific answer. I was shown which styles were on each rack and then selected four dresses to try on. What really surprised me was that after I selected those dresses, no additional dresses were brought to me and I wasn't really given suggestions based on what I had chosen. I was essentially left to choose what I wanted from the racks myself. Unfortunately, the condition of many of the dresses was also very disappointing. I did see some dresses that appeared to be in good condition, so I don't want to imply that every dress in the store was damaged. However, the dresses that were closest to my style were the ones that seemed particularly worn, torn, yellowed/oxidized, or otherwise in poor condition. Some appeared visibly damaged. One of the dresses I tried on even had broken straps, so I was literally having to hold it up while wearing it because it wasn't staying in place properly. The fitting process was also extremely slow. It felt like it took roughly three times as long as any other bridal store I visited for each dress to be clipped and fitted in the back before I could come out of the dressing room. At one point, the dresses I had already tried on were left on the floor of the dressing room, and they weren't being picked up until I eventually couldn't stand the dressing room. By the time about an hour had passed, I felt like I had barely gotten through two dresses. The overall appointment was also very question-heavy, which became stressful for me. I have a hard time speaking up when I'm uncomfortable, and instead of feeling excited and helped throughout the appointment, I found myself feeling overwhelmed and anxious. The experience became so stressful and disappointing that I ended up leaving the appointment early rather than continuing through the rest of the appointment. Bridal dress shopping is supposed to be a fun and memorable experience, and unfortunately this one was neither for me. I was also surprised by the overall level of professionalism. The consultant assisting me was wearing a tube top, slides, and socks. I understand that dress codes vary, but given that this is a bridal boutique where brides are coming in prepared to potentially spend thousands of dollars, I expected a more polished and professional presentation. After the appointment, I contacted the boutique because I genuinely felt that the experience was unacceptable, particularly considering that I had paid an appointment fee. They agreed to refund my $19 fee, which I appreciated. However, four days later, I still have not received the refund or an update despite following up. I understand 4 days is not long, but I also feel that it says a lot when a bride takes the time to explain how upsetting and disappointing her appointment was, the boutique agrees to make it right, and then fails to respond to 3 follow ups. I really hope management takes this feedback seriously. In my opinion, the boutique needs better employee training and a much closer look at the condition and selection of the dresses being offered. Broken, torn, heavily worn, and yellowed dresses should not be what a bride encounters when paying for a bridal appointment. I left feeling stressed and disappointed rather than excited about finding my wedding dress, so unfortunately I would recommend going anywhere but here.

I got my dress here and I couldn't recommend it more. So many dresses to choose from and they had a…read morewide price range. The service was exceptional. My stylist was Jordan and she was phenomenal. We had a private room and all of my guests had such a great experience with Jordan. She was spectacular and was absolutely amazing in helping this process.

They have an amazing set up here-- not only does the team at Whittington Bridal work like a well…read moreoiled machine, a bride to be could really have a fun time! I came to browse a sample sale (dresses that weren't going to make it to their collection next season are sold for about half the price, sold as is / no alterations) where the entire building was bustling with tons of brides, family, and swishing dresses, but you can book a traditional appointment where one can enjoy a more relaxed and private experience. Their stock of dresses is quite large, as it took a while to just walk around all the rooms with the dresses before pulling them off the rack to look. The sample sale appointment is one hour, and I walked out with my wedding dress at the end of it! For the sample sale, we met with the bridal consultant (Victoria was amazing!) and then I received 5 clothes pins to mark which dresses I was interested while I made a walk through the dress area. She pulled those dresses, brought them to our designated fitting area (there's a sofa for family or friends to sit and watch), and helped me into the dresses. Since the sample sale didn't have my exact size, she used clips to cinch the excess fabric in the back, and that worked well to see what the dress would look like if tailored to my size. You can do as many rounds as you like as time permits. Once I chose the dress, the part that really brought it together for me was putting on a veil :) When checking out, they gave a list of recommended tailors, and luckily some of them are in the loop! The staff here were all very friendly and enthusiastic. Victoria was my amazing bridal consultant; she was friendly, encouraging, patient, and not pushy at all. She was easy to talk to and really made the experience amazing! Ashley was tagging along with Victoria and gave some helpful opinions about dress styles, and the other consultants walking by would cheer. The only thing I would dock a star for would be that I had some questions to ask Victoria after she left to meet her next appointment, and the front desk team told me she would ask Victoria to call me back. I never got a call and had to call twice to ask for her to contact me (by the time she texted me, it was several days later, and I'm pretty sure she forgot who I was / what dress details I had questions about). Overall, a happy place! They even have a metal lock you can personalize and add to their growing collection of successful dress matches + a floral backdrop to take photos. I imagine personalized appointments are a lot slower paced and relaxed. Be sure to bring your strapless bra and skin colored undies to your appointment! I'm glad I chose Whittington Bridal as the first spot to look for dresses-- it was super efficient and a lovely experience :)

11.25.22 Came with my daughter looking for a dress for a…read moreblack tie event coming soon. This store has great customer service. They will help you find a dress in the color you want and also help you when trying them on. They take the dresses off the hangers and rehang when you are done. This sounds strange but these dresses are long, heavy and very time consuming when doing this yourself. This also helps keep the dress in nice shape. We were not able to find a dress here but maybe next time! The staff are very so helpful. Tons to choose from.

EXTREME CAUTION!…read more This was an emergency, never would I visit such a place. I expected the customer service to be subpar. Did not fail. But I wasn't expecting cockroaches crawling amongst the gowns? I immediately informed the older employee. She showed some interest. But as I informed the owners, they didn't seemed surprised at all. If there is one visible roach there is a colony. Beware.

I just had an appointment with stylist Janet. She was awesome; asked great questions and put things…read morein perspective for me. She listened and was a pleasure to work with. She chose great pieces to try on and took tons of photos for me so I could review them later. She didn't pressure me to purchase that day and encouraged me to review what we tried on. At the same time she was very honest about the time frame for ordering dresses and getting them altered. She also did a fabulous job clipping me into the dresses so I got a great idea of what it would look like in my size. They have a great selection of dresses to choose from and the prices are very affordable. It was a great appointment and I would recommend them all the way if you are looking for a wedding dress.

Definitely recommend! The staff was extremely helpful and friendly. I felt so comfortable and never…read morerushed at all. I'm so happy that I found the right one!

I had a wonderful experience working with Brandon! He was kind, patient, and took the time to…read moreanswer all of our questions. He truly listened to my vision and helped bring it to life with the perfect wedding dress! I highly recommend him to any bride looking for someone who genuinely cares and goes above and beyond to help you find your dream dress. Thank you for making this such an unforgettable experience!

I am extremely disappointed and frankly frustrated with the handling of my appointment by your…read morebridal shop. I received a call moments ago informing me that although I was the first to book my appointment for this Saturday, I am now being asked to move my time to 1:30 PM due to the size of my party. This is incredibly upsetting. If I secured my appointment first, I do not understand why I am the one being asked to adjust rather than accommodating later bookings accordingly. That decision feels both unfair and dismissive of my time and planning. What makes this even more disheartening is that I have family, including my aunt, traveling in from out of town specifically for this appointment. Receiving this type of notice on a Thursday afternoon leaves me with virtually no reasonable opportunity to secure another bridal salon that can accommodate us on such short notice. This experience has been deeply frustrating and has added unnecessary stress to what should be a very special and meaningful moment in my wedding journey. I expected better consideration, communication, and respect for my original booking.

I have been following this place on Instagram and once I got engaged I couldn't wait for the…read moreopportunity to go! My dress attendant was very sweet and calm for all of my dress stress. She was on the newer side and the more seasoned employee came to help out too. We went on a Thursday afternoon and had the whole place to ourselves! They did let you look and touch the dresses yourselves which was nice. I found the dress there but had to sleep on the decision and come back. Can't wait for it to come in!

We had a great experience at Unbridaled. When we arrived, there was a custom sign and some Prosecco…read moreto celebrate the occasion. They had a big selection of beautiful dresses. Our consultant pulled many dresses based on our bride's style and was so good at showing us options. She was very knowledgeable about dresses and designers. We didn't feel rushed at all. Overall this was a great boutique.

After planning my wedding I still had a few contacts. So one of my friends was looking for a…read morewedding dress and some accessories. I found this shop near my house and did some research for my friend. They are super friendly and willing to communicate with you. They have custom handmade dresses. They also have the ability to create what you want too. One of the pluses about this place is they also even allow rental rates too. That was one of my biggest complaints when I was shopping. Worth a visit for your wedding planning needs.

I love my dress and HIGHLY recommend C'est Toi Bridal shop! The store is small but actually have a…read moregreat variety styles that will accommodate anyone. The dresses are beautiful, high quality and sparkles for every taste. They also have a good selection of veils and accessories. Michelle- the owner is so sweet and knowledgeable. She will work with your busy schedule and help you to find your dream dress. Big thanks to Michelle for everything. I'm so happy with my dress----it's truly perfect!! All in all, I "said yes to the dress' and would definitely recommend this bridal shop to all other brides.