Horrible place - I agree with Adam. The daughter is horrendous. Easily the rudest person working at…read moreany business in Rhode Island. Not only that, even if you have an appointment and drop your car off the night before, she freaks out if you call at the end of the day asking if you can pick up the car. Turns out, the car was never even brought into the garage. AVOID THIS PLACE AT ALL COSTS. The old man is fine, but doesn't understand what his daughter is like when he is not looking.

these folks are the absolute best auto shop in all of RI! if you are looking for HONEST, REASONABLE…read moreAND SUPER FRIENDLY this is the place! cheers to Ollie on being the cutest auto shop pup around!!

Anthony and Matt are awesome…read more KUDOS GREAT WORK They explain everything you need to know.

Great find! Needed an inspection sticker and made an appointment. They took the car on time and…read morefinished in about an hour. Very professional and friendly service. Highly recommended. I'll be back.

Took my car in for an oil change and to get the brakes checked, and I was very pleased that they…read moredidn't try to push or force me to get anything I didn't need and they informed me that my brakes are still good and that I didn't need to get new brakes just yet. I was recommended here by another North Kingstown auto place and I'm very happy that they were able to fit me in so quickly and I love how honest they are.

My family uses Tilden and we have been happy with the service for years. We originally tried them…read morebecause a friend highly recommended them. I was once quoted $5000 - $9000 for a repair at a dealership on a 12 year old vehicle. I couldn't pay that and didn't want to pay that. Tilden fixed the problem for just under $500. Great at communicating before, during, and after the work is done. They are also a family run business.

been here several times...they are always helpful, i needed a random part for my mini and they said…read morego check out what we have..they just happen to have the exact part...and saved me lots of money going to ebay etc.

The owner asked for my VIN number to confirm the compatibility of the part I needed for my 2006 F…read more150 and called me back within an hour. I picked up the part the next morning. The counter man an d owner were very helpful and friendly. The price was fair and the repair is complete. Thank you!

My mother brought her 2014 GMC Yukon to J&S Auto Repair for an advertised free air conditioning…read morecheck. We were fully prepared to pay for the necessary mechanical repairs. Prior to the appointment, we explicitly informed the shop that the system had already been recharged multiple times and had a confirmed, active leak. While we understand that professional mechanics must verify issues independently, J&S Auto Repair chose to simply recharge the system and add dye. They held the vehicle for two days, only to return it completely unrepaired. Rather than honoring the free diagnostic check to locate the physical leak and quote a proper repair, they billed her $223.50 for the redundant recharge and dye. To make matters worse, the initial invoice provided was unacceptably vague, completely lacking a breakdown of the labor performed or the materials used. I went into the office to address this discrepancy directly and explicitly asked for an itemized invoice. Astonishingly, the representative still refused to provide one. They offered no resolution, insisting the $223.50 was strictly for the recharge and dye test. When a customer explicitly states that a system will not hold refrigerant, charging them over $200 to fill it up just to watch it leak out, and then failing to detail those charges on paper upon request, is an unacceptable business practice. We expected to pay for a repair, not an unnecessary diagnostic step that ignored our prior disclosures and violated the premise of their free check. I will update this review if management corrects this billing issue.

Terrible. 30 hours to do a state inspection. Failed for a license plate bulb. Wanted to charge me…read more$27 for the bulb. Replaced it myself for $4. Then another hour waiting for the sticker. Never coming back!

Molly and all the people who work at Quonset could not have been nicer or more professional. They…read moregave me a quote, finished the job quickly and my car looks great! Not only that, they were honest and told me my car was not as bad as they thought and the price was so high as the quote. Very happy with this place!

Got in a car accident and I knew a couple people that had used them so I brought my car here. I…read morecalled first thing in the morning and told them I was in an accident and wanted to bring my car there, and asked if I needed an appointment or needed to contact my insurance first, or whatnot and how they wanted me to do it. The person on the phone said I could just come by anytime. Hearing that, I dropped my car later that afternoon. Turns out, I was talking to the answering service and not actually anyone there. They said they were backed up for over a month, and I needed an appointment. Explaining my situation, the owner did accommodate me, and ultimately the car was declared a loss, so I can only speak to their customer service skills. Which overall were fine. It would be helpful, in the future, if the answering service either identified itself as such, or didn't give answers without knowing the answer for sure.

Had great service these guys are top notch, I came down for a tournament and they were able to…read moresqueeze me in with their tight sch I recommend these guy always

Extremely poor customer service. I brought the vehicle in for nail repair in one tire. After a 2…read morehour wait I was told I need 4 new tires - all in very bad condition. ( not true) I chose to have the punctured tire repaired. Since the vehicle was on the lift , it would only take a few minutes. After an hour and a half wait , they came back and told me it couldn't be repaired. Not true. The tire has since been expertly repaired. This is clearly a bait and switch operation. I recommend you avoid this business at all costs.

New to this place. Had my car inspected here and it was done earlier than discussed. Good service…read moreand no issues.

Highly recommend this Auto Shop! I have been super satisfied with the work they do on my vehicle…read moreand they are always fair with pricing! 5 stars!