Dont waste your time with them. I called for an appointment and was told they were booked two…read moreweeks out. The day before my appointment they randomly call me in the afternoon to say they have someone in the area, and they ask if they can come by. I was not available, so they said they would just keep my appointment as is the next day. Later that evening I get a text message saying they cannot make my appointment. They did not offer to schedule another appointment. I respond to the text two days later (on Monday) to see if they can come, and I do not get a response. I waited over 2 weeks for nothing.

Excellent experience from start to finish. The pricing was exactly as estimated, the quality of the…read morework was excellent, and everything was completed professionally and efficiently. Highly recommend.

Fantastic customer service! John recently completed two major jobs for me. First, he repaired a…read morecurb-side valve after the town notified us of a continuous leak. Other companies quoted unreasonable prices with long wait times, but John responded immediately and provided a very fair estimate. He even took the time to ensure the lawn was perfectly restored afterward. I was so impressed that I hired him again to install a new sprinkler zone. Both times, he was incredibly patient, clearly explaining the issues and the solutions. His work was fast, amazing, and he was an absolute pleasure to deal with.

Nice people and they finish the job fast They also have a…read moregood service price Also a good customer service

Very nice people to work with! When our old analog controller was past it's prime, I'll called…read moreseveral contractors on a Monday. A few responded, but John at Lifetime had the best price and could do the work Friday morning. It took no time, and he showed my wife and I how to program the system via a wifi app. The crew tested everything, fixed a few leaky sprinkler heads and we couldn't be happier with the system.

John and his crew were great. They came within a day and made some repairs to restore my sprinkler…read moresystem. They were honest and fair with price. True pros. Highly recommend.

I've been dealing with this company for the past 3 years to do the annual backflow inspection as…read morerequired by the water authority. Since the first time, they seem to be bothered and annoyed that i am trying to give them business. For this year's 1st call for appointment I tried to make in November, they said nothing until January. When I said maybe I'll try another place, the response was...good luck with that. I called yesterday and the response, will call back before end of the day. Nothing. I called again this morning, did not pick up. So I tried another business on the list given by the water authority and got someone so pleasant and happy for my business! Why didn't I try them before? Good riddance to Sprinkl-rite! You'll never hear from me again!

We've been using Sprinkl-Rite for years for our lawn irrigation and in recent years they've done an…read moreamazing job with our landscape lighting. Family owned. David and Meryl are the best and they have a top notch professional staff.

Had them out to renovate our existing sprinkler system -- replaced and relocated several zones and…read moreupdated the control unit. From start to finish, the whole experience was excellent. They were professional, punctual, and reasonably priced for the scope of work. What really stood out: after they left the gas company nicked one of our lines during unrelated work, and they came right back out and fixed it free of charge, no questions asked. That kind of follow-through is rare these days. Can't recommend them enough.

I'm not sure how this company has such stellar reviews. Their great rating was the reason I went…read morewith them in the first place. I went with them last year to lay irrigation down in my front yard with a whole new system with foundation plantings to be watered by drip irrigation. With the really hot summer of 2025, I called two times for them to come out because the foundation plants were not adequately watered with drip irrigation. The first time, Reynolds came really quickly. The second time, I was told that I could change the amount of water myself on the app and that the team had already come out once to service me and that they had changed out 3 leaks in the drip system for free! The issue is, drip irrigation put in place did not reach all the plants - even though I was told it would- so I could increase the amount of water as much as I want and all it would do it drown some plants while others stay dry. Fast forward a year later, some very valuable trees have withered and died -3 japanese maples and 1 blue spruce along with some other shrubs. They also neglected to tell me that they reduced the amount of water everything was getting by 1/3 last summer because of the water shortage. They probably thought homeowners can change this themselves if plants look like they need more water. But we were away for July 2025 and came back to dead trees. An email telling us that they were doing this would have gone a long way. After thousands of dollars, I'm now back at square one and needing another system. Oh, they also told me they would change my old system (valves etc) and they didn't. They retrofitted everything to an old 30 year old system - I was told this when I got a new estimate recently. I was also told that the drip irrigation system was improperly installed, not suitable for my foundational plantings and were getting leaks because they didn't put a regulator in for that much water pressure. It would have been good for them to tell me that before installing the system. What a mess! Stay Away!

The company is not what it used to be. customer service leaves a lot to be desired. Was a customer…read morefor 30 years and will not be using them again!

This company cannot be trusted. They claim to have blown out my sprinklers in the fall. Just turned…read moreon the sprinklers for the season and all this water came flooding out, several of the hoses are busted and they say it's the bad weather we had and they want me to pay. Called to speak with a supervisor and the girl in the office refused my request for a supervisor. Ask her what is the purpose of blowing out the system annually if water is gone left in the pipes. She couldn't answer. Basically this company cannot be trusted even when you pay them to provide a service. This level of customer service is awful obviously it's not enough to pay to turn on and off your system. They want more money to constantly fix sprinkler heads. I'm over them they lost a good customer. Do not use this company they cannot be trusted and customer does not exist here!!!

I have been using Pacific Lawn Sprinklers for a few years now. They have been very reliable each…read moreyear with sprinkler turn on service in the Spring and winterization in the Fall. I had a sprinkler leak and reached out to them for repair. They showed up promptly the next day, identified the problem, dug up the section of piping and repaired in an hour. I would not hesitate to recommend them.

Be aware they have a $110 trip fee that they charge no matter what. Every other home services…read moreprovider that I have dealt with in 30 years of owning a home will waive or put the fee towards whatever work needs to be done. If you decide to go with someone else or not do the work then you get hit with the fee. I'm OK with that. But that's not how this company operates. I had a leak. Adam showed up. I showed him the leak. He dug it up and fixed it and charged me. Perfectly fine. And then they charged the $110 on top of that. They refuse to waive it. IF you're OK with this policy, then you will probably like them. IF like me, you think this is not customer friendly, then be aware and you may want to consider one of the many alternatives. I was a repeat customer for them with winterizations, spring start up, etc. Because of their policy, they lost my business. Edited in response to owner's comments as she is leaving out critical information. Donna R says she listened to the call but she is leaving out that she also heard me comment about the fee and express dissatisfaction with it. She also heard me say that the leak was in the same place where last year they replaced a valve component. I expressed on the call that I thought it would be a warranty repair. THAT is the only reason I agreed to have them come out. As it turns out it was not related to the valve and thus I was responsible for the repair. Which was fair and have no problem paying. And regardless of whether or not I was told up front, it is not a customer friendly policy. One that I would not have accepted if not for the possibility of warranty coverage. And one that i will not accept moving forward. And no, Donna R., I'm not calling the office to discuss. I don't need to hear you explain the policy again. It is what it is. Charge your customers all you want. If they don't care, good for you. I care.