Just called them regarding a part for my truck. I spoke to Dillon Soto. I have to say a big thank…read moreyou to Dillon. He was awesome. Very friendly, helpful and professional. He took his time with me and verified that the part was available. He took my information and setup the shipping. I highly recommend this dealership. Again Thank You Dillon. Definitely a 5 star transaction!! Robert

I drove across state lines to buy a vehicle from this dealer after discussing its condition over…read morethe phone with the salesman. The salesman assured me that the vehicle was clean and in great condition. As soon as I opened the door, a strong, overpowering cigarette smell hit me. The interior was filled with stale cigarette smoke, and it was clear that they had tried to cover it up with some overpowering fragrance. Just smelled like a nasty hotel room or casino that had beens smoked in. The salesman didn't seem to care much at all about the gravity of the situation and basically said 'Oh, my bad'. Considering the distance traveled and the information provided, this should have been disclosed over the phone, or even better, included in the listing description. I strongly advise anyone who is not local and can't inspect the vehicle before traveling to avoid this dealership. I will NOT be returning for my next purchase.

If you think you cannot find a good auto shop out in the middle of nowhere, then think again. These…read morefolks are honest, reliable, and efficient. The owner even gave me a loaner car at no cost, saving me big bucks on a taxi or rental car. He also volunteered to tow back to his shop my camper trailer, which I had to unhitch about 15 miles away. They could have sensed my desperate situation and seen my out-of-state plates, then charged me more than others. But they did not. The price was very competitive to previous estimates (which I procrastinated), and he was honest about the second CV joint not needing replacement. They had the parts the next day and finished the work, delaying me only one night at a local motel. If you're going to break down along I-40, breakdown near Weatherford, Oklahoma!

I went down to Elk city to visit a friend. Ended up at EC Auto Repair. Jesse and his crew were a…read moregreat help. I would recommend them for sure.

Avoid EC Auto Repair in Elk City, OK. We limped in with a…read moreblown turbo and were met with confusion, severe incompetence, and shady pricing. The issue was obvious, yet staff struggled to diagnose it, couldn't handle basic information, and entered our diesel truck as a gas V10--then wondered why parts didn't match. We were quoted $2,800 with no clear itemization. When we supplied our own part, labor mysteriously jumped from $180/hr to $248/hr. They also tried to tack on $300 for an oil change, another $300 for unnecessary fuel treatment, and a questionable $98 "shop fee" they falsely claimed was required by Oklahoma law. The promised loaner vehicle suddenly turned into a rental once we pushed back on pricing. At that point, we decided to do the repair ourselves--it took about 12 bolts and basic tools. To top it off, the owner became aggressive, attacking me while trying to get my keys and called police while we were finishing the job. The officer was professional, but it says a lot when police are a regular presence there. Bottom line: Disorganized, dishonest, and hostile. This shop appears to take advantage of out-of-town customers. Save yourself the headache and go anywhere else. Every local we talked to said to steer clear of this over priced and shady place.

Mikes Body Shop does superior auto repair and restoration Mike's team is extremely knowledgeable a…read moretree to each and every customer as family. They are absolutely the best!

We were traveling through on I-40 and our jeep needed immediate repair to continue our trip…read more Service dept. was friendly, efficient and knowledgeable. Had part replaced and done within an hour. Amazing! Thanks so much. C. Santine

I was in town for work and my key fob was acting up. I didn't want to end up stranded because I…read morecould start my car. I popped into the service department. The very nice service manager walked me over the parts department. The equally as nice lady behind the counter changed out the battery in minutes. I whipped out my card to pay and she said they change out batteries for free. I told her I didn't buy my car from them and that I was from OKC. She smiled and said well you're our customer now. My service department is fine but nowhere near this level of customer service.

Huge thank you to Mr. McKinsey and his staff for locating our engine light issue and fixing it so…read morequickly so we could continue our spring break trip with the grandkids. We appreciate you! Thank you to the staff member who brought out coloring books and crayons for the kids!

We've only done business here one time buying a used vehicle, but I won't be returning. We've had…read morenumerous issues with the vehicle, two of which were pointed out immediately on the test drive but were shrugged off by the service manager and salesman. They offered to make one of the repairs (a bad window seal), but we live two hours away and bringing the car back wasn't really a viable option for a quick repair. They offered to pay for that repair so we could have it done locally. We still haven't seen a refund on that repair that we paid for. The other issue we had was a screeching/squealing coming from the front end that we pointed out on the test drive. After they inspected it again, they assured us it was just "ceramic brake pads rubbing slightly on the rotors". It was not the brake pads, but in fact the drivers front wheel bearing/hub assembly. This issue was evident upon initial inspection by my wife and I, but yet this vehicle passed through their shop and was allowed to be put up for sale and sold. A wheel bearing is a fairly serious safety concern, but that is of no consequence to McKinsey Ford. I've notified the salesman and have yet to receive a response. Small, home town feel for a Ford Dealership, but shady practices when it comes to preparing a pre-owned vehicle. I will NOT recommend McKinsey Ford until they make an effort to right these issues. They've gotten their money and wiped their hands of the situation in afraid. Edit: Also found out today that this vehicle had a bad Sync module causing the Navigation radio not to work properly and the USB ports to be dead. Software could not be updated and a new module had to be installed in the console in order to restore function. There's another $500 in repairs. Thanks, McKinsey Motors!

I was traveling and my Jeep needed an oil change over 1,000 miles from home…read more The service department squeezed me into their schedule and got me back on the road. Thanks to your service department and particularly to Melissa for being so helpful while I was on the highway looking for a dealership. They were also very sweet to my traveling companion, everyone stopped to give some love and a little water on a hot day!

Just Got new baby from this five star dealership!!! Enjoying…read moreto make a deal with this guys!! Michael and Joseph been very friendly!!! Again communicating with those people made my deal easy peasy again!!! Love it Definitely recommending this place! Come get your truck! They always have a good inventory! Doug Gray Ram and chrysler is my best experience!! If u want to buy a good car for a good pricr come here and get it

Great communication and honorable service even when they couldn't fix the problem. They alerted us…read morequickly when they found they didn't have the tools needed to fix our old BMW, turns out the car had a fatal breakdown. They even arranged someone to drive it to a specialist mechanic in Oklahoma City at a reasonable price. Would highly recommend this garage if you have a car that CAN be fixed!

My vehicle broke down on a cross country trip and Zane's Auto repair got it up and running very…read morequickly. Very efficient and very friendly service.