From start to end I had a good experience with US Superior Stone and Tile. The TLDR/most important…read moretakeaways are: make your order in person and be assertive about asking for help rather than waiting for staff to come to you First, I visited every place that sold countertop and tile in the east Bay Area. USSS&T had the best prices by a significant amount. I looked at all their options, got quotes, and went home to think about it. I ended up returning in person to place my order, and I STRONGLY recommend anybody who wants to place an order do so in person. Most of the staff do not seem to have English as their first language so a miscommunication might be more likely to happen over the phone. Also, when I picked the stone I wanted for my countertop, they actually allowed me into the warehouse area where I was permitted to pick which slab I wanted of the ones available. That's not an experience most places will offer. They helped us load the tile into our car and we scheduled a time for them to install the countertop. Brief note that I emailed them about making an order the same morning that I decided to go in person, and they took over two weeks to reply to my email. So again, ORDER IN PERSON. They arrived at the time they'd said they would. I will say they told me they'd arrive "after 1pm", and the day of installation around 11am I got a call from USSS&T saying the installation guys would actually be arriving an hour early, at noon. They ended up arriving at 1pm anyways. So they got right down to business, very efficient and polite, made sure to check in with me and my contractor at each step. The whole thing was done in about 1.5 hours. I really recommend them. I also want to note that some other reviews mention the staff members seem unenthusiastic or rude. There's obviously a cultural difference here. The staff members were never rude or anything to me, they were very professional. If you want help at the store you can't just wait around hoping for somebody to approach you. You have to go up to a staff member and ASK to be helped. At this point they are happy to help and will be very efficient. They are also all knowledgable so no matter who you get to help you they'll be able to answer any question you have.

I came in looking for some advice regarding stone tops for hobbies and crafts as I need some smooth…read moreflat surfaces to work with, but admittedly didn't know much else as far as what to ask for or about. Joanna saved my day with not only having answers to all of my questions, but also offering a lot of helpful suggestions while guiding me and my partner around the showroom. We left with a lot of samples to check out, so when we need to lock in for a bigger purchase we'll be set. If any friends or family need anything from this place I'm going to for sure point them to this place and in her direction!

WOW, absolutely amazing team work.. POWER was out and they were taking orders at the door…read more If you're a san Leandro resident, this is definitely your location for tile, stone or flooring products. I'm ERICK your local handyman value if you ever need a local hand, i specialize in bathrooms mostly..

i feel vindicated. my last review said that the service was terrible. i stand by that review for…read morethe San Leandro store. However i did visit the Pleasant Hill store and experience the best customer service of my life from almost any store. You must ask for Mikey. He gives white glove service. He handled all of my purchasing needs and handled the returns that the San Leandro store refused to handle. Mikey, you are the best and I expect to see you managing your own store soon.

Tile Experts installed a zellige backsplash for us and the whole process was really easy and…read morestraightforward! I sent dimensions and a site image and was able to get a quote without a site visit. Our installer was very detail oriented and discovered our wall was not completely flush, which meant that the tile at the top of the wall would be a slightly different width than the one at the bottom. We discussed different strategies for approaching this problem. The zellige we received was also highly variable in quality and color. I asked our installer to pick out the tile in the best condition since we had ordered 10-20% extras and were very happy with the results.

We were looking to update our fireplace and entry way tile as a kick off to our next remodeling…read morephase - we were hoping to go from ugly brown tiles to a nicer marbled white herringbone tiles. My partner and I even made mock ups of the design we wanted to achieve. Noe was responsive over text when taking down our requirements, giving quotes, and estimating how much material we should purchase which we purchased on our own (though we might have over purchased our material by 20%, I'd much rather have extra than not enough!). Noe handled the tile and grout pick up when it was ready for installation day, and took care of the misc material purchases (finishing metal edge trim, tileset/cement, etc). Adrian and Luis are fantastic installers. Adrian's communication was really top notch (he kept us informed and updated often) and ran through options and recommended solutions when we encountered a bit of a snag with our subfloor and evened it out for us (we wanted to elongate and cut the corners of our rectangular entry way tile). Luis' tile work also really great. His cuts were clean, tiles were even/level, spacing of the grout lines were pretty even as well. I've had tile work done through a general contractor before (they had some rough cuts and some pretty bad tile lippage leading to uneven surfaces) - their quality is nothing compared to Luis' work, our entry way and fireplace with the herringbone pattern looks so good and it matched our mock ups very closely - they really brought our vision to reality! The three of them Noe, Adrian, and Luis really do live up to their company name as Tile Experts and they are very competitive with their pricing. You can check out the before and after photos (just ignore the ugly carpet in the pictures, we have not replaced it yet!) We are really happy and impressed with the work they did for us and would go back to them for any future tile work.

Andrew is a hardworking pro who does great work. We went with a simple white subway tile for our…read morekitchen to freshen things up, and he was able to complete the job in just two and a half days. It looks fantastic -- honestly feels like a brand new home

Andrew is one of the best tile contractors in the Bay Area. Last summer he redid our shower because…read moreanother tile contractor botched the job. He went above and beyond can't recommend him enough!

After 16 months, we're planning more remodeling at home, and naturally went back to Daltile. There…read morewere a few new slabs to choose from in their extensive warehouse display of granite, quartz, porcelain and natural stone. So happy to see Khirsten smiling behind the counter! She remembered us and gave us her undivided attention and top notch service, the same as last year. She knows her stuff, got us the best price, and provided us with samples. Daltile is a highly reputable nationwide company that you can comfortably rely on. Quality and exceptional service at Daltile. Why would you go anywhere else? 5/5 stars!

2 years ago we stopped by per recommendation and we were pleasantly surprised. Vivian was very…read moreknowledgable, which is why we chose Dal. Our front patio is small yet she gave us time and helped us pick a stylish tile. Also, she made sure details were not missed such as edging. Our door is an interesting green which was chosen by the builder and hoa will not let us change it, luckily Vivie helped us find a tile to compliment it. Thank you

We recently completed three home remodeling projects with Artistic Stone Kitchen & Bath: kitchen…read morecountertops, a bathroom countertop, and a fireplace hearth. They did an excellent job across all stages of the process. The pricing was fair and transparent, with each service clearly itemized. The quality of their team was consistently high--from slab layout design and scheduling to templating, fabrication, and final installation. Every step was handled with care and professionalism, and the finished results look great. We're very satisfied with Artistic Stone's work and would gladly recommend their services.

Many years ago we ended up finding the perfect quartz slabs from Artistic stone. I recall the…read moreservice was mediocre, but no major issues (I recall they had recommended that the slab seam be located in the middle of the countertop, until I requested the seam be behind the sink faucet). Fast forward to 2025 and I reached out for a quote and Benjamin responded via email within 24 hours. He was so responsive so we decided to pop by to take a look at their inventory. They have a great selection of slabs and prefab stones and Benjamin was very knowledgeable, answered all of my questions, and had an eye for detail. Our project is very simple and straightforward, but the prices were reasonable and I am so excited for the stone we chose!

The team at Emser could not have been more helpful. I wanted something they had on display but not…read morein stock. The followed up with several phone calls, alerting me of their progress to actually FIND the tile I saw. In the end, I got EXACTLY what I wanted and my kitchen is award winning. The tile backsplash is STUNNING! They also introduced us to a fabulous restaurant nearby.

Jessica was great in helping put some bathroom tile together for me and offered some substitute…read moreselections that she liked as well. Thanks!

Working with Gretchen was such a great experience, she is very knowledgeable, anytime I would text…read moreor email her she responded right away. Having been in the kitchen and bath remodeling business years ago I know that there are always unexpected things that pop up from time to time, Gretchen always responded immediately and would go above and beyond to make things right. I feel so fortunate to have been referred to Style Bath and Kitchen and I highly recommend them.

Well it's been years since they helped me design and furnish two remodels. Everything looks and…read morefunctions beautifully. Gretchen has a great eye for style and color as well as construction expertise. Love what she's done and wouldn't hesitate to use her again. One of the kindest and talented designers I've worked with in any of my six bath and kitchen remodeling projects..

I received 4 quotes for stone installation for our kitchen renovation. This included waterfall and…read morebacksplashes (including one tall panel up the wall). Amazing Stone was very easy to communicate with and prompt with their quote. The breakdown: - 1 company was at $14.5K. - Amazing Stone and another company were at $11-12K. - 1 company was at $9K. We selected this company and were happy with the job they did.

They did a great job for a fireplace stone surround. Dariel was very responsive and gave us a good…read moreprice for a complicated project. They accommodated our requests and even helped with cutting some of the mantel pieces to size. The measurements were spot on even though the mantel had some imperfections in dimensions. I would highly recommend him. Bonus: My cat loves our new setup

Tez Marble is fantastic place to get beautiful stone for your home. I worked with Johnathan Sage,…read morewho was very helpful, responsive, and polite. Overall they were generous with their time and advice, and even a free sample. I don't see how you could go wrong with working with Tez Marble for all your stone needs.

I would not waste your time with Tez Marble…read more My experience was incredibly disappointing. After spending considerable time choosing the perfect slab, I was told it had been sold to someone else. This showed a serious lack of organization and gave me false hope during an already stressful renovation. The owner, Al Ong, told me he would compensate me for the inconvenience, but I never received anything or any meaningful follow-up. The communication throughout the process was poor, and I was left feeling that customer service was not a priority. Based on my experience, I found the team to be disorganized and lacking the professionalism and attention to detail I expected. I would not recommend Tez Marble and would encourage others to look elsewhere if they want a company that communicates well, honors its commitments, and values its customers.