I found a metal wire in my milkshake I had just gotten braces and thought the broke but they didn't

I'm a fan of ben and Jerry's ice cream! When I left work and went down to the concourse level at Rockefeller Center, you can immediately smell the cookies and the brownies. I usually go for ice cream, but since I was on the run, I just went and got a cookie and a dark chocolate brownie. Both are delicious! They have an assortment of ice cream punts in the fridge and different flavors and cones in the freezers. I'll be back here soon enough to try something new. read more

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You can't go wrong with ben and Jerry's, but the price is harsh, so be prepared! Service was great though! I just don't understand charging basically the same price for a large shake as a single scoop of ice cream! read more

I got a scoop of their chocolate brownie ice cream. It was delicious- perfectly rich and creamy. I don't think you can go wrong with any of their ice cream flavors honestly. Service was kind and quick. I'm sure I'll be back! read more

Ben & Jerry’s - Chocolate - Ice Cream & Frozen Yogurt Near Me - New York, New York

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I brought my friend who is visiting from out of town to Rockefeller center, to see the top of the rock. We went to get some ice cream to enjoy while watching the skaters at the rink. While this is a smaller shop, there is NO excuse for how the employees at this Ben and Jerry's treated my friend, her husband and I. My friend has used wheelchair since childhood. The employee at this Ben and Jerry's felt this was a just reason to deny my friend entry, saying their store is too small for wheelchairs, but she could wait in the hall while we got her ice cream for her. DISGUSTING! I am switching to hagen daaz! read more

Ben & Jerry’s - This location is NOT friendly to individuals with disabilities... denied entry to my friend in a wheelchair - Ice Cream & Frozen Yogurt Near Me - New York, New York

Kind and fast service. Great ice creams and other sweets. Perfect place for some snacks or grab n go while visiting Top of the Rock. Overall, it's a great Ben & Jerry's location, located inside the Top of the Rock building. read more

I work nearby and come here to get ice cream cakes often. The cakes are delicious, beautiful and fairly priced. Had to name drop Joelle because he is always so friendly and happy to tell me the flavors of all the cakes and recommend the best tasting cakes. Thank you for your kindness :) read more

It's Ben and Jerry's, of course the ice cream is delicious! They have a good selection of flavors at this location, despite it's small size. Some vegan flavors as well which are super delicious, you'd never know they're vegan! I've come here a few times and staff has always been kind and the service is quick. Overall, great place to get ice cream in the city! read more

Needed a taste of something sweet after a spicy meal on a hot day. Who wants ice cream? There were quite a few people in front of me deciding what to get which gave me time to figure out what I want. I settled on a kids cone and ice cream is a bit on the melty side. Hmm...salty or sweet? Settled on Salty Caramel Blondie. It was delicious! So good I forgot to take the picture of it (oops!). Hope you get to enjoy your treat too! read more

Disgusting! The owner was brutal with her management skills and screamed at my child with dyslexia when trying to pronounce the flavor. The ice cream was freezer burned and had moldy specks. I grew up around here and to see this place go to shame is depressing. I feel awful for all of the teenagers having to work at this place, their treatment is terrible. There was spiders and mice running on the floors, and had dirt everywhere. I have never been so disgusted and hurt by a place I have grown up around. read more

Every time I walk past here I smell the fresh waffle cones they are making. I'm glad that over the years they have added a dairy free option so we can all enjoy! The brownies they have in the front are fudge brownies and soft. The cooked are big but thin. And they have cakes that you can pick up or order! read more

Ben & Jerry’s - Dairy free cookie dough - Ice Cream & Frozen Yogurt Near Me - New York, New York

Great service! I have a severe peanut allergy and I am usually very nervous when it comes to ice cream shops. Although there will always be the chance of cross contamination, this location had a great system for customers with allergies and I felt comfortable enough to take the chance. The employee got new gloves, grabbed a spatula, scraped all of the top of the ice cream, and then scooped from the very bottom with a clean scoop to make sure there would be little to no cross contamination. They had even stated that if I chose a flavor that had very little left and they couldn't get to the bottom of it, they would grab a new batch for me. Overall a great experience! read more

We love Ben & Jerry's - we've been to the factory in VT, my son's favorite thing to wear is his tie dye Ben and Jerry's shirt, and there has never been a flavor I didn't like. That said, I was disappointed in this location. They claimed that they do not provide sample scoops, which was news to me...since when?? I would have understood if it was packed, but we were one of two groups in the restaurant. This doesn't seem in keeping with the ethos of the founders. Also, they don't have kid size cups which was also news to me - what toddler needs 2 full scoops of ice cream (which is the smallest serving they offer)? We won't be back at this location. read more

Okay but nothing special Overpriced in my opinion There are better places to go Very small store read more

Ben & Jerry’s - Ice cream - Ice Cream & Frozen Yogurt Near Me - New York, New York

Find this Ben & Jerry's inside Rockefeller's Concourse - escape from the blistering heat/cold, and dive into a cone. DO get their sweet cream and cookies ice cream. The name might not roll off the tongue, but the actual dessert does. DON'T get a large size serving in a cone. It's freaking huge, and is apt to topple to the floor. I've got a soft spot for ice cream, but the serving size is ridiculous. (Perfect for sharing.) read more

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While attempting a 2nd visit to the LEGO store I decided to take a short cut this time through the Concords connecting the subway station and the ice skating ring area. I wanted to avoid the crowds of tourist that is usually circling the Rockefeller block at 1 mile per hour. I picked the south corridor of the Concords of shops because it was a turn to the right; make sense? No. This Friday evening I was really dragging my bud and could use a shot of sugar. Half way down the Concords I could not believe my eyes but a Ben & Jerry's; how lucky am I! I got my favorite two scoops ($4), Cherry Garcia and NY Super Fudge Chunk, to get me moving! My favorite use to be Chubby Hubby & Chunky Monkey but that's another long story. Yes, this was Friday dinner. PS- I am surprised that I am only the third reviewer. read more

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April 12, 2016 is FREE CONE DAY!!! Thank you Ben & Jerry's! Success! I did get my Free scoop in a cup--the Rockefeller Center, lower concourse shop had run out of cones. That's ok, I loved my free scoop, in a cup. I appreciated it very much after a day of work. The very long line moved amazingly FAST!! Kudos to the very nice Ben & Jerry's staff, who made sure the shop NEVER FELT CROWDED. AMAZING ACCOMPLISHMENT!! And BIG THANKS to the Rockefeller Center uniformed lobby staff who were FANTASTIC, posted every few FEET along the very long lines. Those very nice uniformed, Lobby staff men and women kept things in check--orderly, peaceful, & moving along very, very, quickly!!! I have never seen such a WELL ORGANIZED, EXTREMELY LONG LINE MOVE SO FAST & IN SUCH A WONDERFULLY FRIENDLY & PEACEFUL WAY--THE POWER OF ICE CREAM!!!--THE BLISS OF FREE ICE CREAM!!! THE YUMMY ICE CREAM /FROZEN DESSERT DETAILS: See my photos to see what the FIRST EVER, BEN & JERRY'S NON-DAIRY (!!!) FROZEN DESSERT PINTS LOOK LIKE. This scoop shop had one of the non-dairy flavors available & that was my choice for FREE SCOOP. I enjoyed the "P. B. & Cookies" Non Dairy frozen dessert. It's not called ice cream because it's made with ALMOND MILK. It was DELICIOUS!!! I will be buying a pint of that, for sure. About a month ago, I asked Whole Foods East 57th St to please order the 4 NON DAIRY FLAVORS, & I showed them the same non-dairy photo I've posted here. (I love a good visual...helps to remember). So, how'd I know about the NEW, FIRST EVER, B&J (4) Non-Dairy Frozen Desserts? I am a long-time subscriber to B&J "CHUNK MAIL". Worth signing up for. About a month ago B&J sent me a surprise, cool promotional announcement via U. S. Mail. That's how I received the 4-flavor square, colorful card showing detailed Non-Dairy Pints. I also received two FREE pints, via 2 coupons tucked inside the lovely, empty pint of a non-dairy flavor. Yes, B&J spent $$$ sending out these FUN, boxes with goodies inside. So far, I have tried the Chunky Monkey NON-DAIRY, & thanks to Free Cone Day, I tried "P.B. & Cookies" Non-Dairy. BOTH EXCELLENT!!! FLAVORFUL, and with chunks of goodness. REALLY, REALLY GOOD!!! My first choice--the New, Non-Dairy flavors. TIP--consider signing up for Chunk Mail. I received an email from Ben & Jerry's telling me about FREE CONE DAY, & asking me to RSVP. As I mentioned, I went after work to try for my free scoop, and a coworker joined me--it was fun & laughs. My friend enjoyed a scoop of one of my favorites--"COFFEE COFFEE BUZZ BUZZ BUZZ. She loved it. This is an EXTREMELY HARD TO FIND FLAVOR IN SUPERMARKETS. Scoop shops have it. If you ever see it, buy it! You'll love it! You scream, I scream, WE ALL SCREAM FOR ICE CREAM....Enjoy! Try a Non-Dairy flavor too. read more

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"I scream! I scream for ice cream!" Ben & Jerry's the best place for the crave. This branch is situated in the underground level of Rockefeller Center. They serve their ice cream in cones, cups and bowl sizes. I had my chocolate sundae in cone with sprinkles on top. It was such a treat ! The sweetness and smoothness were just what I was looking for. The downside though of this place is the small sitting area. There are available seats in the dining center but I can't wait to finish it at once. That's how good their ice cream was. They offer more than ice cream too. As it is so close to Top of the rock ticket window,, it was little crowded on the time of the visit . read more

Ben & Jerry’s - Waffle cones! - Ice Cream & Frozen Yogurt Near Me - New York, New York

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B&J's is always good even on a cold day. This B&J's is located in the Rockefeller center. Ice cream and their waffle is always good by I am not sure I can pay$7 every single time? That is almost two gallons of ice cream tubs I can buy at your local grocery on sale! =) Once in awhile is good only ... read more

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Needed some ice cream therapy after a stressful yet joyous holiday. Lol There were like six people in front of me but the line moved fast. Loved the coffee buzz with java chip flavor. read more

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When in New York, you have to be aggressive! People push to front of line, good ice cream lousy service read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - New York, New York

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The employees here will bend over backwards to make sure everyone leaves happy. My sister and I actually found this place by accident. They have a wide variety of ice creams to pick from, cones or cups aNd even smoothies if you'd like. I saw a few flavours that aren't available in Canada so it nice to try something different. Definitely a place to check out. read more

Cmon, it's Ben and Jerry's. How can this possible be bad. Ben and Jerry's is my all time favorite ice cream brand. On a cone, it's even better! I would say that the pint is probably cheaper, but what do you expect ? read more

Ben & Jerry’s - Brownie, Americone dream, cookie dough - Ice Cream & Frozen Yogurt Near Me - New York, New York

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Great ice cream, very expected from Ben & Jerry's. Workers are nice. Shop is not that big & was kinda hard to find in the Rockefeller Center. Overall good experience!! read more

This is my second complaint that I sent to their corporate headquarters. I hope they're keeping track. This time what should have been a pleasant free scoop of ice cream for my birthday turned very bad quickly. 1. Printing coupons is outdated and costly. I don't have a printer. The coupon is beautiful vibrant colors that cost a small fortune in ink. My daughter gets very upset when I ask her to print. I spent $45 for a new cartridge to make peace with her. 2. If the headquarters keeps records they would know they had a shop on East 86 street. That was at least 10 years ago. I've been trying to get that location taken out of YELP. The phone number is for a mental health group home owned by Postgraduate Center for Mental Health. Keeping that in mind, I travel all the way from UES to Rockefeller Center Shop for ice cream. I purchase pints like crazy. I am a good customer. 3. Then this happens: I go in with my "birthday" coupon (this past Friday 12th of Feb) to the shop in Rockefeller Center. I'm turned away suspected of duplicating my coupon. Why can't the use be verified when you're keeping a hand written paper log book. Because I had the buy one get one free in November for my 6 mo. Chunk mail anniversary, I was told I already got my free scoop! How hard is it to scan or enter the bar code??!! It is because the technology is outdated. I was trying to give him my ID to prove it's my birthday. I tried to show him my current email! No luck. 4. NEXT; I was told to come back the manager is supposed to be in soon!!. When I returned not only was the manager there but someone from Vermont corporate office. Once again the store manager made me think my coupon had already been used by someone. They would have had to hack my computer or Internet. Then I was made to feel like he was doing me a favor by letting me have the free scoop this time. He said he would eat the cost. Please! The mgr gave my coupon to the Ben and Jerry corporate rep and said to show it to the people at headquarters. I certainly hope he did. They need to look at my reviews on Yelp. I'm the top Yelper at that location. It has gone downhill since I joined the email club. 5. If my identity is compromised I'll know where it happened. He took my drivers license to check my birthday. I don't know what else might be written in their PAPER log book for all to see. A bday treat of a dollar coupon off a pint and send it in the mail would be better. At least I can go to the store and get a pint. I'm spending over $5 for the train to go to midtown! Plus I'm divulging my personal information that they are keeping in an insecure manner. End of story. Thanks to all my Yelper friends for cheering up my birthday. I won't bother you with my Ben and Jerry's stories, tips or pictures any more. I hope:-) I'll check the likes. You may enjoy my hot Italian temper. :-) I wish they would just do away with these promotions. I'm too embarrassed to go back to the shop. I was livid. They treated me like I am stupid and a cheater. read more

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Service wasn't the best. Ice cream selection was alright, about 10-15 flavors. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - New York, New York

When I saw the Ben & Jerry store listed on the map at the Rockefeller Center I couldn't have been more excited. Firstly, the employees were really friendly & were helping everyone out. We got a core sundae to share & it was absolutely delicious. It consisted of a couple of ice-creams of our choice with hot fudge, whipped cream, and a cherry on top. I'd say that it's a bit expensive but the perfect fit for someone looking for a sweet treat. read more

Ben & Jerry’s - Core Sundae. - Ice Cream & Frozen Yogurt Near Me - New York, New York

My friend and I came here for the free Stephen Colbert Americone ice cream event. We got there at 5pm on a Tuesday. The place was empty. My friend and I were the only customers there at the time. The staff were very friendly. My friend and I told them we were there for the free ice cream. They smiled and said, we're the first customers here for the free ice cream. They put one scoop of Americone ice cream in a cup with a mini spoon and handed it to me. They did the same for my friend. They were very generous with the scoop. It wasn't a small scoop since it was free. It was a big scoop. 4 stars instead of 5, because it was hard to find this place. There's no clear direction to lead you to this place. Even the map on this page has a question mark. read more

I scream, you scream, we all scream at the never ending delays of the subway. After getting stuck in a sweltering hot subway car for a half hour, I needed to get me a sweet treat and only a heaping scoop of Cherry Garcia would do it. While tucked away in the Rockefeller center dining concourse, this Ben and Jerry's packs as much ice cream into their limited square footage as they pack sweet tastes into their inventive flavors. read more

I was on a search for a dairy free desert and was so happy that Ben & Jerry's csme to the rescue! I was about to pass out in the heat at this was a great refresher. The price for a small is $6 and ot is a bit too sweet but it still hit the "cool off" spot. read more

Ben & Jerry’s - Berry berry delicious sorbet! - Ice Cream & Frozen Yogurt Near Me - New York, New York

Delicious as always, a bit overly sweet for some palates. Apart from ice creams, there are waffles and other sweet choices! A pity it involves lots of calories and it is not exactly cheap! read more

Oh my goodness..... $8 for a small cone! I didn't realize how expensive it was until after I had been rung up unfortunately. My excitement got the best of me for I had never been to a Ben and Jerry's ice cream store before. The ice cream itself was spectacular and the store was clean and virtually empty. I ordered the Tonight Show Dough flavor on a small cone with chocolate and nuts on the top of it and it was amazing! My only complaint here is the price, I could have gotten 2 tubs of the same ice cream for less than the price of this cone. I will most likely chose this route in the future but still a great experience! read more

Maybe it's just me.. but I don't think the price of $8 for a small cone is that ridiculous for NYC. The cones are giant, chocolate/sprinkle dipped waffle cones and the "small scoop" feels like they try to pack an entire pint into the cone for you. We discovered this joint after finishing up our tour of Top of the Rock and we're glad we did. It was 90 degrees out and we were craving something cool and sweet. We've never seen a brick and mortar Ben & Jerry's before so this was pretty cool. read more

Waited in the snaked line around 30 Rock and amidst security for their hazed and confused core* on free cone day. *Photo may be swapped. read more

The ice cream here is incredible. It tastes so good. And the staff is super friendly and helpful. There is no place to sit in this restaurant, but there are plenty of places to sit in Rockefeller Center and eat your ice cream. A little pricey, but definitely worth it if you want to indulge yourself. read more

boy did this place fall off! used to be one one my favorite place... not only staff but management should have to re-trained. been a loyal customer for years and they have no concept of customer service (45th st location). deli section of this Amish market is very lack luster to attention. to make a long rant short- will not be visiting any location. waiting patiently for them to disappear. read more

The staff was rude. My ice cream had long hair in it. The fridge was faulty causing melted ice cream. Do not go here, better options around the corner. read more

Best quick fix when I'm craving ice cream (which is 97% of the time). Because this location is in Rockefeller Center, I always feel obligated to get the Jimmy Fallon "Tonight Dough" flavor - but most of the time I fight the urge and get a scoop of the Chunky Monkey... it's just too delicious to pass up!! I love getting a generous size scoop, doesn't happen too often here, but when it does - it's beautiful. read more

This Ben & Jerry's is a bit special because it is right smack in the middle of all the excitement in New York. We had a delicious ice cream there, Ben & Jerry's never disappoints. The only thing we missed was a place to sit and eat it.The prices seemed to be about the same so stop in, check it out, eat delicious ice cream with a view of Times Square. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - New York, New York

Good ice cream, but I still prefer the taste of store bought Ben & Jerry's to be completely honest. It was not busy here. Note that this is located in the Rockefeller Plaza underground. read more