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    Ben & Jerry’s

    4.3 (166 reviews)
    Closed 11:00 am - 11:00 pm
    Updated a few days ago

    Order Ben & Jerry’s Takeout or Delivery

    Services - Ben & Jerry’s

    Catering

    Gluten-free catering

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    Marshmallow Sky (top), sweet cookies and cream and phishfood (bottom)
    Ronni T.

    After having an amazing dinner, my bf and i went to burn off some calories by walking along the wharf. We passed by and started to crave ice cream, resulting in adding more calories than burning them. The weather was in the mid 80s so it was a nice treat to cool down and to unwind the day. We went around 5pm and there was no line. There were 3 several employees working as it can get busy throughout the day. We got to sample a few flavors since it was not too busy. My bf and i each got our own flavors and got the Small (2 scoops) in oreo waffle bowl Top: Marshmallow Sky (pretty light blue vanilla ice cream with pieces of marshmallow bits, chocolate chunks, and soft cookie dough) Bottom: phishfood (chocolate ice cream with chocolate chunks) and sweet cookies and cream! Ice cream was expensive but not surprised considering it was on the wharf. Together for 2 smalls (2 scoops with oreo bowl) we paid $28. Sweet treat but not worth the $28. You pay for the nice views and the ambiance at the wharf

    Edrika G.

    My partner & I were down at the wharf for Valentines Day and thought we'd top off the day with ice cream. Ice cream is her FAVORITE guilty pleasure, and you can only get Butter Pecan in an actual Ben & Jerry's store, so here we were. It was a nice day so the line was long, but we were willing to wait. It actually moved quickly. The employees scooping ice cream were serving us with a smile which is always great! We both got pints. I got the Chocolate Fudge Brownie and of course my partner got the Butter Pecan. It was a good day!

    Gail B.

    I met Ben & Jerry at an event in CA over 30 years ago. They gave me a t-shirt when I told them ice cream is medicine. This location is at the wharf. Even if it is chilly outside, ice cream makes everything better! Plus your ice cream will melt slower! Metro is just a few blocks away. There is a parking garage nearby. If you take metro, you'll have more money for ice cream! The employees are nice. You can get a cone or a bowl. Every flavor is amazing.

    Sunday. $11 plus $2 tip. $13 total.
    TJ C.

    5 stars for the amazing staff. But, it was $11 plus a $2 tip. $13. Would you pay $13 for a chocolate Sunday at the Wharf.

    Outside
    Chelsea L.

    Ice cream is good but it will be a lot better if the staff helped us out when we need it. It may be a D.C. thing for staff to just be moody or passive as we waited in line to order ice cream. It was our turn to pick ice cream and we were sampling different flavors as it's our first time in a Ben & Jerry's. But when my fiancé asked about choosing flavors, the guy just said someone will help us and proceeded to help the guy right behind us, who was of a different race than us and I can't help but feel this is a discriminatory action. I was baffled that we were skipped and I stared the guy down. There is no reason for him to be unhelpful to us. I'm not one for confrontations and we were finally helped out by another staff but this staff member really did the bare minimum with no smile and curt answers. I guess it doesn't help that there is also a huge line inside the shop on this hot day. Everything is expensive in D.C. We got a cup for $12 and you can choose 4 scoops. We got 2 scoops of mango, lemonade, and strawberry. Mango is pretty good. My fiancé likes sorbet but I'm not a fan.

    Grandma and grandson day out and about
    April B.

    Amazing service, ice cream is always delicious. Although there was a long line they moved very quickly

    Half- Baked
    Lisa S.

    Today is Free Cone Day at Ben & Jerry's and they were definitely ready for a crowd! Though the line appeared long, it moved very quickly. They had menus handed out to those in line so they already knew what they wanted and had plenty of scoopers! And of course, the ice cream was delicious! I was really excited to see their offerings of dairy free (oat milk), vegan, and gluten-free! Glad there are options for different dietary choices/restrictions!

    Patrick M.

    Ben & Jerry's at the D.C. Wharf offers a variety of tasty ice cream flavors in a prime waterfront setting. On sunny days, you can enjoy sitting on a water-facing bench outdoors. The staff is friendly, helpful, and provides excellent service. After exploring the area, I found it the perfect place for a treat. It offers flavors like Milk and Cookies and Chocolate Therapy, sorbets, and non-dairy options. You can also choose from waffle cones, shakes, and sundaes, all of which showcase the high quality of the ice cream.

    Inside

    I visited on Free Cone day. There was A lengthy line however it moved quickly and I was inside in approximately 10 minutes. While waiting in line menus were offered and I inquired about the sorbet options this was probably the down fall because they only had two flavors of it! I got 2 scoops of Very Berry.

    A masterpiece by Shantee!

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    2 months ago

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    Philip S.

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    2 months ago

    Day was amazing. Explained the flavors and offered samples of the flavors we were questioning. 10/10.

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    Philip S.

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    2 months ago

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    Philip S.

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    1 month ago

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    Philip S.

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    3 months ago

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    Philip S.

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    6 months ago

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    Philip S.

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    10 days ago

    Shantee is very kind, professional and friendly. She was working alone, the line was long, everything went smoothly.

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    Philip S.

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    3 days ago

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    Philip S.

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    2 months ago

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    Philip S.

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    11 months ago

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    Philip S.

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    1 year ago

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    Philip S.

    Helpful 5
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    5 days ago

    so yummy will be back, thank you for all of the kind staff! we got the chunky monkey with a chocolate cone!

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    Philip S.

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    3 days ago

    I truly enjoyed my experience here, great ice cream flavors and the staff was also considerate!

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    Philip S.

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    2 months ago

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    Philip S.

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    1 year ago

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    Philip S.

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    26 days ago

    Ice cream and shakes amazing, of course. But the customer service? Stellar. Jayden is amazing!

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    Philip S.

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    2 months ago

    Mike did a great job. keep up the good work!!!! Clean store and good service. Happy happy!

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    Philip S.

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    8 months ago

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    Philip S.

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    1 month ago

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    Philip S.

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    2 months ago

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    Philip S.

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    2 months ago

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    Philip S.

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    2 months ago

    Daron was great and patient as we selected our flavors!! Thank you! Very quick service

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    Philip S.

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    2 months ago

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    Philip S.

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    2 months ago

    Day showed off a positive attitude and great service when my friends and I did a couple of tastings and got scoops of ice cream.

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    Philip S.

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    11 months ago

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    Philip S.

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    6 months ago

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    Philip S.

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    5 days ago

    the ice cream was amazing, the service was so nice!! Super clean as well. had a great experience!!

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    Philip S.

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    3 months ago

    Really helpful staff, kind and patient! Delicious flavors and awesome recommendations!

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    Philip S.

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    2 months ago

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    Philip S.

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    1 month ago

    The Ben & Jerry's at the wharf is awesome! Day was very helpful an attentive! An Ben & Jerry's always hits!

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    Philip S.

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    1 month ago

    Delicious ice cream!! Great location, perfect on a hot summer day. Staff is also very friendly

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    Philip S.

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    2 years ago

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    Philip S.

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    4 months ago

    Aaron was attentive, informative , patient, kind and very personable. He's a great addition to any team he may join!

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    Philip S.

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    4 months ago

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    Philip S.

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    11 months ago

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    Philip S.

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    11 months ago

    Service was fast and friendly. Decent size shop so it wasn't crowded. Definitely catch the metro or walk to this location.

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    Philip S.

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    2 months ago

    Day was great! Great customer service and generally good vibe. Icecream was so good and served with care!

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    Philip S.

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    10 months ago

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    Philip S.

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    2 months ago

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    Philip S.

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    2 months ago

    Jay and Tae were great!!! Jay taught me that milk and cookies is better than cookies and cream!! Who knew?!?!

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    Philip S.

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    Page 1 of 5

    Ben & Jerry’s Reviews in Other Languages

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    Review Highlights - Ben & Jerry’s

    Daron was great and patient as we selected our flavors!!

    Mentioned in 9 reviews

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    4.1(1.1k reviews)
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    Placed order with Uber Eats Order never came…read more Emailed business manager as was told this happens often with Uber Eats And recommended that I come in to purchase instead of ordering through them. If Uber Eats is such a problem Why continue to deal with them. Won't recommend business

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    The Cakeroom - The cupcakes were well done and delish per the boys!

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    The cupcakes were well done and delish per the boys!

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    We ordered the most adorable cake from Cotton and I'm still not over how cute it came out!…read more I was just hoping for something cute and trendy for the occasion, but it came out even better than I could have imagined! And not only did it look absolutely amazinggggg --truly picture-perfect--but it tasted incredible and was ginormous! It fed everyone at the party and then my office the next day! From the very beginning, Cotton was so kind, communicative, and easy to work with. The turnaround time was impressively quick, delivery was seamless, and the whole process was super simple! I couldn't recommend Tiered and Petite more!!

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    Last minute birthday cake

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    Ben & Jerry’s - icecream - Updated June 2026

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