It was my first time at this location, so I chose to get one of my favorites: the Chocolate Tower Truffle Cake to go, to test things out. Though the restaurant was extremely packed, I was able to get in and out fairly quickly. Staff were very friendly, and were good at handling ordering and pickups quickly. As usual, the cake was very moist, flavorful (with a big variety of chocolate flavoring), and was a nice size. Since, the location is more centrally located, I can see myself coming back to this one more often. read more

Pretty easy to get a reservation through their site. The restaurant is easy to get to and has a large seating area. The check in was simple and this last time we got a great server. She was attentive and proactive. She saw that my account had a reward so was ready when I asked to redeem it. We got chicken bellagio and chicken madeira. The bellagio could easily be two meals, and the basil pasta was tasty and generous and the crispy chicken was good. And the chicken Madeira was also good with the mashed potatoes and a rich sauce. For dessert, we celebrated a birthday so we had a reward in our account for a slice of cake and they also gave a cute little sundae. That was a nice touch. read more

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After a long day in DC, I was done and HUNGRY! Stopped by the Cheesecake Factory to cap-off such a wonderful day, and the service + food truly capped it off! BIG SHOUT-OUT to Milan, who was my server. I could tell her section was quite busy, but nevertheless, she was great at her job. She was kind, her recommendations were peak, and vibe was unmatched. Milan was so good bringing me my drinks with lots of lemon! MY ORDER: For my appetizer, I ordered the Fried Macaroni and Cheese, and they came out like 5-7 minutes after ordering --- that's FAST! One thing I love about Cheesecake Factory, it will taste the same anywhere you go. THIS IS NOT DUNKINS, lol! For my entree, I got the Jambalaya Pasta ($30) with extra sauce on the side. Price was quite steep, but the taste was amazing. I would have like a few more pieces of shrimp and chicken on top, but that could be just me. It was savory, spicy, and just so good. Overall, Cheesecake Factory did an exceptional job! Thanks again Milan for taking care of this visiting tourist, and Cheesecake Factory for ensuring your quality maintains the same standards EVERYWHERE! read more

The Cheesecake Factory - Fried Macaroni and Cheese - Desserts Near Me - Washington, DC, District of Columbia

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OK, let's talk about location. Parking is tight the place decent size dark lighting. service different story. I wasn't a huge fan of my server. It seemed like he had an attitude with me as far as food. I definitely suggest people stick to the appetizers the fried mac & cheese 10 out of 10 my salmon six out of 10. The best thing on the dish was the mashed potatoes. Lacked seasoning overall the corn two out of 10. My Bestfriend did not enjoy her steak. She said five out of 10 as far as our peach Bellini that was good but not how I've had peach Bellini I would honestly give that a five out of 10 usually mines come with a strawberry swirl in it and it was just peach and Prosecco. I honestly would not return to that location. read more

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The Cheesecake Factory consistently delivers prompt service and a relaxing atmosphere. The turkey burger is delicious and the cheesecake is always fresh. The sweet potato fries in particular are a favorite! Really enjoyed the combination of cookie dough and pecans in the cheesecake. read more

The Cheesecake Factory - Factory Turkey Burger** - Desserts Near Me - Washington, DC, District of Columbia

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It was pretty busy on a Saturday afternoon and we ordered a variety of items. The server was very friendly and helpful. We received several plates and cutlery that were poorly washed and still sticky/dried food on it. The cheesecake, chicken katsu, and arancini were good value. Ambiance is typical of a Cheesecake Factory - warm and abundant. read more

The Cheesecake Factory - Fresh Strawberry cheesecake - Desserts Near Me - Washington, DC, District of Columbia

Always satisfied when I go to Cheesecake Factory. The wait is never too long, service is great and the portions are enough that I have food for a meal at the restaurant and then afterwords. I love their buffalo blasters and love them even more when I can get them on happy hour. This pasta was seasoned to perfection. And of course couldn't leave without a vanilla bean cheesecake. The only downfall with this location is depending on the time of the day parking can be a bit tricky since it's in the heart of DC (walking distance to the White House). If you can highly recommend catching the metro and just walking over. read more

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Tori was an awesome service very attentive and the food was good except my son did not enjoy his usual Chicken Katsu. The mushrooms and slaw in his delish is an acquired taste in my opinion I definitely disliked. However I enjoyed my usual bang bang chicken and shrimp and my kid enjoyed their margarita pizza. The cucumber lemonade was the perfect touch!!!! read more

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Got a table right away at 12:15 pm and I've never been to a Cheesecake Factory before. The decor takes me back to the 90s, with all the amber and geometric aesthetic. The menu was overwhelming, if I were to do it over again, I'd have researched the menu beforehand and given myself at least an hour to sit down for lunch because I'd have loved to try some dessert options. I had a salmon dish with mashed potatoes and corn, and it was very good, my daughter had chicken fettuccini Alfredo and it was really good. The pasta had a really nice chewiness to it. Could have been better overall-we were promised bread and never got it. read more

The Cheesecake Factory - Cajun Salmon** - Desserts Near Me - Washington, DC, District of Columbia

I have eaten here before been a while beside the plating and it was a to go order the food was good the cheese cake is always a hit for me read more

The Cheesecake Factory - Chicken & Biscuits Chicken & Biscuits - Desserts Near Me - Washington, DC, District of Columbia

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Server did not put order in for one of the people in our party. Then when it still didn't come out after waiting they were told to cancel it as the others were done eating. Then they send a manager over to see if everything is ok and the excluded person in our party did not want to be rude and said it's fine, everyone was done. Manager was all happy and thumbs up like he had solved something. One couple in our party of six were on their own check and when the bill came it took the waiter 3 tries to get it right. And they did not discount the check for their poor service either. It was a sandwhich too. Nothing complicated. And the bathroom had no paper towels and a small overflowing waste basket. A mountain of used paper towels on the ground. read more

I've been to The Cheesecake Factory plenty of times, but this visit I decided to try something different and I'm glad I did. The atmosphere was very chill and surprisingly quiet for a Saturday night, which made the experience even more enjoyable. I ordered the Louisiana Chicken Pasta and added shrimp. The pasta had a nice kick to it and was very flavorful. I did ask for extra sauce on the side since it wasn't as saucy as I personally prefer, but once I added more, it was perfect. My date had the Steak Frites, which was also delicious. Lately, I've been into espresso martinis, so I ordered one but it wasn't quite what I expected. It was more on the bitter side and not as creamy as I usually like. I ended up adding some vanilla syrup to balance it out, which definitely helped. The service was fast, and our waitress was very polite and attentive throughout the night. Overall, I had a great experience. No matter what anyone says about Cheesecake Factory being "low grade," I'll always come back! read more

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While the food is always the same and on point. They are definitely lacking in customer service. I ordered the Santa Fe Salad which came out fine. But they didn't have the correct dressing and could not make more. Which is fine if it was communicated prior to receiving the food. Also ordered the Thai Avocado lettuce wraps. Not a let down in anyway. The food was very fresh and it hit the spot. My one and only reason for the four stars is due to customer service. While the server was great to interact with the manager was the one who left the sour taste. I also pointed it out to him because you as the leader should be the example for staff. read more

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The food was just awful. Cheese cake was perfect. Used uber to deliver. He was perfect. Bacon cheeseburger had one small tomato end, 3 smallest pickles, in the box, so really 2, the bun was twice as big as the burger. 13 French fries in the fry box. Chicken promosain was spicy but wasn't told that. Didn't eat it. Macaroni cheese bites were good. $150 order. Half was not good. read more

Cheesecake Factory is a pretty solid option to go to and one I keep returning to. I've had pretty bad experiences here but also great experiences. They're one of the few places that do free bread (bless them) but their prices have started getting more expensive. They're known for their large menus so go in with a game plan. Some highlights for me are the eggroll sampler, Thai crispy shrimp, and the flatbreads! read more

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I really like this place for quick bites. Nice and easy. Sit down at the bar. Staff was very accommodating. Food nice and fresh. Tataki salad is pretty spicy. But really good Wings were great. Brussels sprouts cooked in syrup. Not my thing. But yummy. Staff super nice. Good takes moments to come out. I would repeat for sure read more

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I love Cheesecake Factory! Ventured over to the downtown location after a long day and got the crab dip. I believe this is an item only for locations in the DMW area as I've never seen it before at other locations. The crab dip was great!! The dip came with toasted white bread. Personally I would have preferred tortilla chips or just some of the Cheesecake Factory brown bread. Finished my meal off with the pineapple upside down cheesecake (not pictured). Wonderful meal and service overall. read more

The Cheesecake Factory - Warm Crab Dip - Desserts Near Me - Washington, DC, District of Columbia

Went to The Cheesecake Factory for a company lunch for 16 people. The staff were very accommodating and the service was pretty quick for the amount of orders. The miso salmon was a 10/10! read more

The Cheesecake Factory - Miso Salmon** with Mashed Potatoes** - Desserts Near Me - Washington, DC, District of Columbia

The fatigue is real. There's a reason we stereotype, and why certain groups are labeled as lazy. If you're looking for lazy, the DC CF is your baby! read more

The bartender was excellent, and the drinks were spot on. Unfortunately, the nachos were a major letdown--cold, with cheese that wasn't fully melted. I might stop by for a drink, but I'm hesitant to order food again. If they can't get something as simple as nachos right, it makes you wonder about the more complex dishes. read more

Reservations at 6:15. Hostess confusion.Get there on time, party of 3. 10 minutes to get waters, 40 minutes from arrival to take our order. Food comes, but they've served one of our dishes to a different table. Refired it. Had to ask for refills. Dish went to the wrong table a second time. We ask for them to just bring it in a box so we can leave. It's been 1.5 hours at this point. Waiter brings it on a plate. We order cheesecake to go and a box for the late dish. Brings the wrong kind of cheesecake and he brought it on a plate! We are trying to leave. If the loud music and dodgy experience wasn't enough, the waiter brought us a check that charged us twice on the missing dish they refired. We love Cheesecake Factory but this was a disaster of a service. The only reason this wasn't a 1 star review was because the food was still good. read more

Overall, the food we ordered that day only desire an 3 out of 5. The best thing is the free black or brown bread roll they served. The service is just okay. I don't really like the lights in there, too dark and doesn't boost my apptize. read more

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Still meh, but glad it is here. Got takeout from here this time and it took over 30 minutes to get an appetizer and slice of cheesecake. The staff charged me for a bag even though I said I did not need one and had my tote in my hand to show them. Good for tourists and if you need to stop in for brown bread, but wish they gave you more. read more

I didn't remember there was a cheesecake factory downtown. This location is close to the White House. There is hit or miss paid street parking and nearby garages. Metro is nearby too. The restaurant wasn't busy on a Tuesday afternoon. We had pretzels and cheese and burgers. The Impossible burger doesn't have mushrooms. There is also a vegetarian burger. All the burgers come with regular or sweet potato fries. We had mostly attentive service. It was nice catching up with friends. We don't feel rushed to leave. read more

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I mean it's Cheesecake Factory, it's a chain and for 4 of us from all over America visiting for a conference it meant familiarity. This location is huge and clean and it's a high traffic spot with lots of tourists and wait times but we grabbed a bar spot and went right in. The food was on par with other locations but the service was outstanding, there are some 5 star restaurants I've dined at with mediocre service but our guy was tops. They also had no problems serving 4 grown women Shirley temples which also was a plus :) . read more

The Cheesecake Factory - Mocktails! - Desserts Near Me - Washington, DC, District of Columbia

We had an amazing time at the cheesecake factory! Although Service was a little Wanke our server, Mike was very attentive and give him great kudos. The food was excellent and the cheesecake was even better! It's a little dark for an atmosphere at cheesecake factory but we were happy to be there after a 14 Hour drive. read more

Dining here was a good experience overall. Our server was super customer service oriented. We reserved our dining time and the wait when we arrived was less than 7mins. The place was packed and we were seated next to the kitchen in a very nice booth. Immediately we were given the good fresh bread here. Parking can be a challenge so my husband had to park about 2 1/2 blocks away. We recommend using rideshare and being dropped off instead of trying to find parking. Everything we ordered was very good and well prepared. I love that this location seems to be consistent with their service and their food quality. If you are looking for somewhere where there are several options for many different types of diners, this is the place. Everything that they make is done well. The desert is phenomenal, and we all know this. I also like and appreciate that if you are not a fan of cheesecake, there are other options available which are just as delicious. We will surely return. read more

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One things for sure you can always count on Cheesecake Factory to put a smile on you face. The crab cake bites were good but the star appetizer are the Mac and cheese balls. The vodka sauce is perfection and the perfect crispiness of the bread crumb coating. The truffle honey chicken is my favorite entree. There nothing I would change about it, fried to a perfect crisp every time. The truffle honey butter compliments the chicken, potatoes and the asparagus. Never go wrong stopping here. read more

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I was able to walk in and quickly get a slice of cheesecake to go. If you like coconut, the coconut cream pie cheesecake is amazing. The restaurant is right next to Lafayette Square, which is a nice place to eat outside. read more

The Cheesecake Factory - Coconut Cream Pie Cheesecake - Desserts Near Me - Washington, DC, District of Columbia

Really great location and our meals were good. Service was terrible. Our waiter spilled water on our table and didn't bother to help clean up. He didn't want to be here and it showed. Disappointing. read more

TAKEOUT EXPERIENCE: I've only experienced takeout at this location. The last couple visits I only purchased cheesecake to-go. The staff are generally quite friendly, however, the customer service could be better. It generally takes too long to fulfill a to-go cheesecake order; and the cheesecakes are front, center, and right under the register. What I've experienced here on previous visits is what seems to be unnecessary delay in packaging cheesecake to-go orders. On one occasion, a staff member took my order, informed me that it would take approximately 10 minutes to package my order, and subsequently I watched her and other staff members aimlessly move about the cheesecake display. On this occasion, I respectfully challenged why it would take 10 minutes to package a single slice of cheesecake. To no surprise, right after that conversation she directed a worker to package my cheesecake immediately. I was disappointed that I had to ask the workers to perform basic customer service. I plan to dine in one day to experience the dining room etiquette. read more

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Popped in for something familiar. We had been traveling and were super tired so we opted for "comfort" food. The restaurant was very crowded and busy however we were seated immediately. The staff was very friendly and the service was professional. We ordered the mac & cheese balls with the sauce on the side, fried calamari, and we split the hot honey chicken. Everything was delicious, however, we forgot how huge the portions are at cheesecake factory, which is a good thing when you have a large family and when you go hungry. The restaurant was thriving and full of people. They were large parties, but the kitchen and the wait staff were able to keep up so that was nice. The restaurant was clean and the bathrooms were tidy, which is also nice. The place was a short walk from our hotel down on 14th so it was perfect. We were able to make the short walk in about seven minutes and just in time to get into our food comas and sleep for the night! Enjoy! PS. We were so tired. We forgot to take pictures of our food. read more

Update: For the first time we received bad service. Sloooow and unprofessional; server never checked on us after our food came. I'm sure this was an aberration but it made for an off dining experience. read more

I went to Cheesecake Factory with a large group hoping that the menu variety would satisfy a crowd. This location in downtown DC did not disappoint. Our large party included guests from 8 to 80. Our servers were delightful and attentive. There was something on the menu for everyone. I ordered the veggie burger patty melt and loved the crispy bread paired with crisp lettuce and their grain-based veggie patty. Our table gave props to the fish tacos and Cuban sandwich. We had a few people that were not satisfied with the temperature of their meals (not hot enough), but their concerns were addressed quickly. Overall, we had a very good experience. read more

I always have late night cravings for sweet treats, I guess which is typical of most people. But it's never a mild craving that my pantry can satisfy. I came all the way downtown just to buy a slice of cake and it was so worth it. The carrot cake that's done here is a large slice with a perfect touch of cream cheese icing. This restaurant location is a little difficult to access for temporary parking to come and grab quick items. I think it's more suited for dining in but I just wanted cake. The front staff once you're inside is great. read more

The Cheesecake Factory - Carrot Cake - Desserts Near Me - Washington, DC, District of Columbia

The cheesecake slices have definitely shrunk. It used to take me at least 2 days to finish. This picture is after one bite. read more

The Cheesecake Factory - Desserts Near Me - Washington, DC, District of Columbia

Cheesecake Factory restaurants have reduced the amount and size of the crispy fried cheese and cheeseburger spring rolls (which are my and my lady's favorite appetizers) that they give you. Both have significantly shrunk in size and instead of 4 big crispy fried cheese squares you get three little ones. The same thing goes for the spring rolls which were really small. They also scaled back on the amount of bread that they bring to the table. But we all know what remains the same ... THE PRICES !! I almost forgot to mention their signature dessert, (after which the restaurant itself is named) the cheesecake has also gotten significantly smaller ! It used to be the entire length of the container. It is now half the size of the same container !! We were so shocked that we almost sent them back ! I don't know if we will be eating there again !! read more

Last chance and still disappointed. I drove 30 minutes only to be told brunch had ended at 2:00. My order had already been taken about 10 minutes earlier, meaning it was placed before the 2 PM cutoff, which was acknowledged but still not honored. I didn't want to cause a scene, so I left. The server was kind, but the host had a terrible attitude. Even the manager acknowledged it while standing there. I had already given them a second chance after my last visit when the heat was out. Unfortunately, this experience confirmed it wasn't worth it. read more

While it is at first glance exciting to have a Cheesecake Factory in the city, this location has a lot of room for improvement. It can get very crowded and the service is inattentive at best, terrible at worst. Takeout orders are perhaps easiest, but you may still need to wait some time and I would be sure to check the order for accuracy. Overall, there are other dining options in the area that might be better worth a visit. read more

DO YOURSELF A FAVOR and skip this location. The management is BEYOND toxic - the Manager Jordan, especially, made the whole place feel hostile, messy, unprofessional and uncomfortable. It's a complete managerial shitshow and I'm NEVER coming back. Corporate needs to step in and get new managers at this location ASAP. The food was very mid, like genuinely not worth it. And on top of that, I saw what looked like TWO rats during my visit in the BAKING AREA. That is absolutely disgusting and unacceptable for any place serving food. I've even seen them prepare the cheesecake with no gloves on and no hairnets. Isn't this A FOOD ESTABLISHMENT!? Zoey was the ONLY person who made me feel welcomed in a place of business. Everybody else acted annoyed, unprofessional, and like customers were a burden. If you value your time, money, or basic hygiene standards: do not come here. Never again. read more