Found online super fast, Family business, David is amazing helping me 24 hrs late night responses,…read moreno hassles, didn't have to haggle and honest best price no negotiating needed. Highly recommend Rolex or fine time pieces. I'll be back for all my needs. Didn't know anything gave me the upd Went back again to upgrade easy deal no nonsense best deal and great service! Thanks David for always taking care...customer for life.

Im very thankful i was refered by a friend to Honolulu Time Co. David Bui is highly knowledgeable…read morein his feild, easy to work with, professional, and a great guy in general. He helped me purchase 2 time pieces so far, i learned quite a bit about watches with each visit ive made. Today i had the chance to meet his father who shared some of the business's history with a side of humor which i enjoyed very much. This is a really solid family business that i highly recommend. Thank you so much!

Ben was great but Lionel (new owner) has brought this shop to the next level. Clean, organized, and…read moregreat customer service.

The Old Chinese Man Ben Retired so I can't speak for the new owner as far as work or prices but I…read moredid bring in a old watch and he told me it would be a couple of hundred to repair and I could buy the same one on eBay for $60.00 he took the time to look it up for me. That's good service to me. Aloha

Called and they moved to #2226 by the other Ben Bridge and by Bath & Body…read more They couldn't put signage as their lease at the location ended

AVOID THIS PLACE. I literally just bought a Tudor BB58 a few days ago from the Tudor Boutique on…read moreKalakaua (also under Ben Bridge), and figured I'd stop by here (since I was already at the mall) to have them change my OEM fabric strap back to the OEM bracelet. Big mistake. This Ben Bridge Jeweler (now at space #2226) is apparently a Tudor AD, so there should be no problem with them changing or adjusting OEM straps/bracelets. After waiting about 20 minutes, I was told that the watchmaker in the back was having difficulty removing the OEM strap, and for me to please wait. Huh? Another 10-20 minutes go by, and I notice several other reps being called to the back to assist. The rep assisting me looked nervous, but was repeatedly apologetic in having me wait for so long. This couldn't be standard practice for a reputable jeweler, let alone a Tudor AD. In total, I waited for about 45 minutes for them to change the bracelet and finally return my watch. I had a bad feeling, so I checked the back of the watch to see if there was any damage. Lo and behold - they scratched the crap out of my 3 day old Tudor. To their credit, Gail (Assistant Store Manager) offered to polish the watch and remove the scratch marks but I declined before they could ruin the watch any further. When I asked whether the watchmaker taped up the lugs to prevent scratching/damage while working on my watch (which should be standard practice when changing bracelets), the rep helping me said she didn't know. In any case, the damage was done and this doesn't fix the fundamental problem that the watchmaker/rep did not treat my 3 day old Tudor with care... even when they knew that I am a returning Ben Bridge customer (they checked and verified my purchase at Kalakaua). Please don't make the same mistake I did. If you value your Tudor (or any watch for that matter), take it elsewhere that handles your watch with care. Next time, I'll be bringing my Tudor to the Tudor Boutique on Kalakaua. AVOID BEN BRIDGE IN ALA MOANA.

Located at the main entrance to the International Marketplace in Waikiki, this store is always a…read morebeautiful sight to see when you are walking along Kalakaua Ave. I was looking to kill some time while waiting for my group to do some shopping. I always drop in Rolex stores to see if they have any inventory available and also to continue my daydream of one day owning one of these gorgeous timepieces. I've been in a waitlist for years and whenever I travel, I make it a point to drop in a store when I can. I was met by Kit and he kindly was able to find a display model of the exact watch I wanted. I wore it and continued to confirm they any wait will be worth it. Kit took down my info and put me on a waitlist. To my amazing surprise, I got a call later that week to let me know he had that exact watch available if I wanted it. Needless to say, I rushed to the store and completed the purchase. It was an amazing experience I was able to share with my wife and friends. Thank you Kit!

Definitely quite disappointed. I put my name down for a datejust in Oct 2025 in Maui. Contacted…read morethis location in February to let them know that I would be in town in the end of April and since I frequent this island I wanted to build a relationship here. They had me make an appt for I don't know what. Came in for my "appt". They asked me what was my purpose of the appt. They didn't check me in or acknowledge who I was. They asked me what was my purpose with the appt. They looked me up and saw that I was on the list. They actually had the watch I wanted in the case. Dustin asked me if it was the correct watch I wanted. Asked me if I needed to try it on. I tried it on for 2 mins. He took it away and told me they're out and I would have to wait for the next shipment. I told him I was leaving Friday. My friend's husband also expressed interest in a couple of watches. The sales person was very excited to help him and put him on the list. I left Friday with no watch. My friend's husband got a call though. My question was why did you waste my time? What was the purpose of the appointment? I saw several people who walked in with no appointment and still got service. I picked this location due to the positive reviews but unfortunately that was not the case for me.

Good service, and good for battery on watches, and watch strap replacement.Located on Hawaiikai…read moreDrive. Reasonably priced

Rick and his shop is a hidden gem. Entering his shop is like stepping back in time, to when…read moreintegrity, artisan workmanship, and care, for both the person and the timepiece lived. Humble, honest, hardworking and highly skilled, Rick is both a master of his craft and a great human, taking time and care with each person who comes through his door. In this era of throwaway culture and disconnection, Rick is a breath of fresh air and a true artisan. His patience is palpable and his prices are a nod to times past and much more than fair. If you have a watch or clock in need of repair or just to get a taste of the atmosphere, I highly recommend making a visit to his workshop.

They have a beautiful showroom! I especially love all the plants adorning the boutique. The sales…read moreconsultation for Rolex watch repair is very informative, as for the pricing I feel that they are doing everything they can to price gouge. It's an extra $175 to polish your Rolex when it was included before (yikes) lol. I guess that's the price you pay for luxury items. The dude was nice enough to give me magazines to study up on which watch I would be interested in. The Submariner is beautiful. Very sporty. Love that blue color, but the oyster perpetual is such a timeless piece and definitely to be worn for fancier galas or dinner parties. I'd definitely wear mines if I had one to Yelp Elite parties :P

Stopped in to have my Date Just serviced. I purchased it 15 months ago through this boutique…read moreafter being waitlisted for more than a year (spoiler alert! - you can't just walk in and buy a Rolex) . The watches are gorgeous, the boutique is well appointed and posh, and the staff are polished, and meticulous.

I've always wanted to purchase a Hawaiian bracelet that was unique. And special for me. I just so…read morehappen to go into Costco to do my shopping and you had a wonderful Salesperson there at your companies Booth. The sales person was so very helpful. I wish I could remember the person's name. So I found what I was looking for. It's so beautiful and I know I'll be happy with it for many years to come. And it's also something that I can pass down to one of my daughters.. Much Aloha

If I can give 100 stars for customer service, I would. We came across HJC during our stay at the…read moreHale Koa hotel. I don't purchase many jewelry pieces so I wasn't in the market to buy, just look. Marilyn approached and greeted us immediately. So, I already felt welcome and open to look at even more. I found a ring that was just so beautiful to pass up. Unfortunately the size wasn't right but Marilyn assured us that they can order and it'll be shipped to us (California) within the next week or so. Long story short, I chose the wrong size, ring was sent back, lost track because of USPS, and lots of back and forth. Even though we were already back in CA, Marilyn continued to help us through the whole ordeal! She assured us and walked us through everything. Needless to say, I finally got my ring and it was truly worth the wait. It's beautiful and perfect. We will definitely purchase from them again.

Huge shoutout to Jay at the Omega store for making the whole experience awesome. Ended up getting…read morethe Omega Seamaster Diver 300M and the process couldn't have gone smoother. He never made us feel pressured at all and actually encouraged us to try on a bunch of different watches before deciding. The champagne was also a nice touch and somehow made spending hurt a little less haha. Jay was super easy to talk to, knowledgeable, and genuinely excited for us which made the experience feel special. Set a high bar for my next purchase!

Professional and respectful customer service!…read more I always enjoy coming back to the Omega boutique because I feel respected in there compared to other ADs or jewelers. I recently had my Seamaster (bought second-hand) inspected here for free. They offer a free, six-point inspection which is a general inspection of the watch. This includes water resistance, case/bracelet/component condition and movement health by timegraph. If you can leave your watch for longer, they can also do a power reserve test. Jay was excellent with both email and in-person service as I came to drop off the watch. I inquired about it and mentioned the tech was available for inspection. If you're going to go, I'd call ahead just to ask. When it comes time to buy another piece, I'll be sure to buy an Omega.

I don't spend time to write reviews, but this is an exception. Having experience locally,…read moreinternationally, and on mainland, Royce is top tier. Too often do luxury transactions leave a slight taste of "buyers remorse". Aloha Watch Buyers, is an outlier. This level of honesty and professionalism are hard to find in people, especially in this industry. Last week I decided to sell some watches, which began our relationship. Originally not being the highest offer for my timepiece, I had low expectations. Maintaining open dialogue, we were able to make a deal with much better value.

I've been working with Royce at Aloha Watch Buyers for a few years now and have sold him several…read morewatches, including a few Rolex, some vintage watches, and even a little jewelry along the way. Every time we meet, it's an easy and comfortable process. Royce is always professional, fair, and just a genuinely good guy to work with. He really knows his watches and takes the time to share what he knows -- you can tell he's passionate about what he does. If you're looking to sell your Rolex or luxury watch in Honolulu or on Oahu, I'd definitely recommend Aloha Watch Buyers. Every experience I've had has been smooth, honest, and handled with true aloha.

A dream store for horologists!!! lol be the design and well lighted store. The window displays are…read morewhat caught my attention. Staff very friendly and knowledgeable. Great selection to browse through and admire. Looking to acquire the collection with the collaboration with Omega watches.

Absolute shit show from the workers of Swatch and the security of Ala Moana. Especially Zachary of…read moreAndy Frain Services. Literal joke of a Public Safety director. All week the worker Bri and Sean told me the security will allow people to line up at 9pm! I show up at 6pm and the line has started and Im now in a place to not receive product. I was blatantly lied to and deceived by everyone in charge of this drop. How they cant get something like this right is ridiculous. Not to mention one guy in line paying literal middle schoolers to buy the watch for him. I was surrounded by children ready to wait 15 hours for a resale. How these workers cant even make a sign or disperse a crowd shows their lack of intelligence and planning.