1. Honolulu Time Co.

    1. Honolulu Time Co.

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    Honolulu, HI

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    Honolulu Time Co.

    4.2 (124 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Honolulu Time Co.

    Watch cleaning

    Watch part repair

    Honolulu Time Co. Photos

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    Reviews With Photos

    Got my gorgeous Ruby and Diamond Studs!
    Kevin James H.

    Always so excited to visit! Vivian is a gem of a person.. Will is great with the watches and repairs

    Watch band links adjusted here.
    Paul C.

    Last Christmas, my favorite niece and nephew by default surprised me with an Apple Watch. I was infatuated with watches growing up, but it was limited to Swatch, Casio and Timex. I wanted to #payitforward so I surprised them by allowing each one to select a TAG Heuer of their choice within my budget range. I ordered their watches online and now it was time to have the watch band links adjusted, as well as have my Omega watch battery changed. In the past I've gone to Ben Bridge Jeweler Timework at Ala Moana Center for these services, but I took the kids on a Monday afternoon. Who would have known that on Mondays, the specialists at both Ben Bridge stores at Ala Moana Center have the day off? We then went to Omega Boutique also in Ala Moana, but they only will touch Omega watches and not my TAGs. The Omega staff suggested I go to Macy's but because these watches cost pretty pennies, I wanted a reputable business to perform these transactions. I asked fellow Elite Lyla D. and her recommendation: Honolulu Time Company (HTC). Located in the Hawaiian Life Building on the corner of Piikoi St and Kapiolani Blvd, HTC is one of the tenants that shares the parking lot with other businesses such as Hawaii National Bank, International Mid Pac College and Envy Hair Salon. They are a family business that has been servicing Honolulu since the late 70's specializing in vintage and contemporary watches. Lyla is a good friend, so I trust her and decided to try here instead after multiple visits to Ben Bridge. The attitude and service at Ben Bridge were so disappointing that a change was needed. Prior to coming here, I called in advance and was advised no appointment was needed and was quoted the price for watch band adjustment and battery change. I picked up the kiddos and brought our watches. We were advised they needed about 1 hour to service our 5 watches, so I dragged the kiddos to a grab a drink in Kaimuki to kill time. We came back shortly after the quoted hour and the watches were ready. Everything fit well with the exception for one of my watches as it was too snug, so the jeweler added back on another link. When it was time to pay, the amount was higher than what was quoted over the phone. On the phone, the female staff had an accent which was difficult to understand, but I repeated her quotations and knew what to expect. I looked at both kiddos who were so happy with their new watches, so I chose not to make a scene and just paid the bill of $146.55. Overall, I have mixed feelings with HTC as they indeed perform the watch bank link adjustments and replaced my watch battery but was charged higher than what was quoted. Not sure what I'll do the next time I need to have my higher end watches serviced. If I were alone, I'd question the discrepancy prior to paying but just didn't have the heart to ruin the kid's excitement and happiness over $10. 2022 #45

    Yari W.

    Fact: I haven't wear any wrist watch for more than 3 months now. It broke when we were having a good vacation in Boracay Island in Philippines! Went to my tailor hoping they could fix my car's seat cover. Though I got a negative answer I got enlightenment for myself as I saw this shop downstairs from my tailor's stall. Peep in, trying to inquire and boom, gotta be quick on coming back so that I can fix my old watch which my friend gave to me from before. A woman came in to help and accommodate me. She's mundane enough and I am so grateful for her help. Anyway, she took my watch and meticulously checking the issue. She even asked me if I would like to get a new battery for it. And since my new wrist band just came in which I picked from while ago, she was able to attach it and 15mins. later I got a brand new looking watch! Leave the shop happily contented. The $35 I paid is all worth it. At the moment, forget my broken apple watch. Right now, I am just elated that I was able to find a shop that fix my concern and it feels great to have my time with me.

    Keep your box, papers and links handy.
    Stan E.

    The fiancés watch was getting beat up and since our anniversary is coming up decided to upgrade her daily Rolex. Worked with David once again and we found the perfect watch. Stainless datejust with blue motif dial. OMG pics do not do it justice. Smooth process as usual and he hooked up my boy with a two tone bluesy!! Mint. Didn't get a pic of that tho . If you're looking for a one stop shop see David at Honolulu time co. You will not be disappointed.

    My daily wear 90's rolex submariner suddenly had an issue one day in which it wouldn't wind. I happened to be on Oahu for work and took it into Honolulu Time Co and they were able to tell me exactly what was wrong with it, how to fix it, and cost... all within 10mins. Had the winding mechanism replaced and complete service with them, and it only took 2 weeks! A very reasonable price at that. Watch was shipped back to me (interisland) securely and is running in top shape. Professionalism at its finest. I've dealt with a lot of watch shops but this one takes the cake.

    Creighton F.

    David is one of the best in the business. He is kind, patient, and deeply knowledgeable. His pricing is some of the best in the market and often the lowest for examples that are in better condition or unpolished or even NOS. I highly recommend Honolulu Time, don't hesitate. Trustworthy dealers who also have brick and mortars are hard to find. David is one of the best in the business. He is kind, patient, and deeply knowledgeable. His pricing is some of the best in the market and often the lowest for examples that are in better condition or unpolished or even NOS. I highly recommend Honolulu Time, don't hesitate. Trustworthy dealers who also have brick and mortars are hard to find.

    Royal Oak 15400
    Brian L.

    I'm really pleased with my experience with Honolulu Time! David was extremely easy to talk to and his communication made every step of the process top-notch. I sincerely appreciate his effort to make sure every detail was correct as well as just being so responsive to any questions I had. It makes a world of difference when you get that kind of service. David went out of his way to go back and forth with different watches based on their condition and was transparent about the process the entire time. I felt like I could trust his word and that he was being totally honest with me. The storefront itself has a really great selection of watches and seems to get new inventory often which makes this a great place to find your luxury watch. Not pretentious in the slightest, I was able to try on some AP models they had in the store without hesitation. Seeing something like that online is one thing, but trying it in person is another. You go to any authorized dealer and there is literally zero inventory so this was very important for me in deciding if I really wanted this watch. Overall I would highly recommend Honolulu Time. Great communication, trustworthy and incredibly actionable. Thank you!

    Dan O.

    (Living with Covid Series) As a Gen-Xer, I'm not a digital native. I remember and have used rotary telephones, pagers, vinyl records, baud modems, film cameras, enlargers, and dark rooms. So its no surprise to hear that I still use a watch, and not just rely on a cell phone. It's not just an affection, I work in an office where we have to leave our cell phones outside in the hallway. So one of my annual rituals is to take my watches to have my batteries replaced. Over the years, I've found the Honolulu Time Company to be the best outfit to do so- in both cost and timely service. To deal with these Covid times: staff is masked and gloved; masks for customers are required; and a maximum of 3 customers in the store at a time. As with the rest of the establishments on 1311 Kapiolani Boulevard, parking for customers is a snap! After dropping off the watch, was told it would take about 30 minutes to replace the battery. So I walked around to find out how some favorite establishments were holding up. About 20 minutes later, made my way back to HTC. The watch was ready, and I went on my merry way! Basic battery replacement was about $16. Recommend and will repeat! #supportlocal

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    2 months ago

    Business owner information

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    David B.

    Gary, thank you so much for your review! We greatly appreciate it!

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    1 year ago

    Fantastic family owned business with true care to customer requests. Genuine and professional service.

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    1 year ago

    Messaged them on their website to get a price on a Rolex. They never replied to me. Terrible. The GM should train the staff better.

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    5 years ago

    I came in to adjust my watch band. The repair took less than 15 minutes and did not cost me an arm-and-leg.

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    Page 1 of 4

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    Review Highlights - Honolulu Time Co.

    In recent years, his sons David and Will have been running the higher-end Swiss watch portion of the business.

    Mentioned in 31 reviews

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    Honolulu Jewelry Company - Hawaiian heirloom bracelets and rings.

    Honolulu Jewelry Company

    (149 reviews)

    $$

    Kalihi

    I cannot say enough about the exceptional customer service I received, especially from Daisy and…read moreAmy. Daisy spent so much time with me throughout the customization process, truly listening to my ideas and ensuring my vision came to life. I provided a loose pink stone, and together they helped create a beautiful piece that feels like a second engagement ring to me. What impressed me most was their commitment to customer satisfaction. There was a misunderstanding during the process that was entirely my fault, not theirs. Despite that, Daisy and Amy went above and beyond to make sure I was happy with the final result. They were patient, kind, understanding, and genuinely cared that I loved my ring. Their professionalism, craftsmanship, and dedication are outstanding, but what really sets them apart is their aloha spirit. They treated me with such warmth and grace throughout the entire experience. I am incredibly grateful and would wholeheartedly recommend them to anyone looking for a truly special custom jewelry experience or any piece in general

    After hours of researching wedding bands, I came across Honolulu Jewelry Company. Dana was…read moreincredibly informative and helped me find a ring that went beyond my expectations. Although I couldn't visit the physical store to consult with him, his communication made the process effortless. I ordered a matching heirloom band to go with my engagement ring, and his suggestions on the width and pattern were spot‑on. I highly recommend this company.

    Kim Trading

    Kim Trading

    (33 reviews)

    $

    Chinatown

    I was visiting the island and initially just window shopping around Chinatown until I stumbled upon…read moreMrs. Kim's beautiful all-natural jade jewelry and larimar bracelets! Her pieces are real and very reasonably priced, sometimes selling for at cost. When I saw her larimar bracelet, I immediately fell in love. I've never seen such a beautiful bracelet before and for only $85 instead of the cutthroat prices usually displayed online and at other stores. Mrs. Kim shared with me that the business is family owned and has been in the family for two generations now, but unfortunately will end with her since her sons don't really have interest in pursuing selling jewelry. I highly recommend anyone who likes crystals, beads, all-natural handmade jewelry and unique accessories to check out Kim Trading because she has so many cool things. I will definitely be back and purchase more precious stone items from her.

    Crafting has always has my creativity going…read more.. Kim Trading is my road to happiness literally as this places is filled with rainbows of bliss for beading, jewelry and the limit is just your imagination. I'd say its' difficult for anyone to beat it's prices with her impressive selections with not just beading but findings and is definitely a great option to always check her out for comparison as I didn't do that and paid dearly for my poor decisions. Located on Maunakea Street directly across from the Marketplace entrance with municipal parking right across the street makes it a super convenient being crafty has it's challenges as I circled and circled not only searching but hoping to see that item to spark that idea bubble in my head. The owner is just the nicest and friendly giving you plenty of space yet will be there for any support or questions you may have. I've seen many who came here to be saved by items that were broken or needed to be put together without trying to make a quick buck. Honestly a place that brings so much joy in our precious items are simply a rare find. Thank you!

    Honolulu Time Co. - watch_repair - Updated July 2026

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