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    Ben Bridge Jeweler

    3.9 (113 reviews)
    Ultra High-EndWatches, Jewelry, Watch Repair
    Updated 3 months ago

    Services - Ben Bridge Jeweler

    Watch cleaning

    Watch part repair

    Watch part replacement

    1 More Service

    Watch seal testing

    Ben Bridge Jeweler Photos

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    Jenny P.

    We walked in without having ANY intention of purchasing anything until we walked over to the Cartier Tanks. As we were on my honeymoon, we realized how this would be one of the few justifiable times for us to buy something so grand. While my husband is an avid watch enthusiast, I am well satisfied with my apple watch. However, the only watch that I like/am able to identify is the Tank. And then comes Peggy. Peggy greeted us so warmly and answered all of our annoying questions. Not once did she seem like she was "pitching" or pressuring us to make a decision. If anything, she actually encouraged us to take some more time to think about such a big purchase. After a consultation, we ended up going with the Tank bracelet. Peggy made this feel so special for us and gave us some more tips on how to take care of it as we went back home. I highly recommend coming here not even to shop but to get any "stupid" questions answered by the wonderful staff

    James T.

    I visited Ben Bridge to see if I can take a look at a watch that I have been looking to get acquire the past 4yrs. Luckily they have it for display and was able to check out the time piece, as everyone know it is very difficult to get a watch at this market especially if youre a no body. But today I am glad Mike was the one who greeted me. I am 100% not expecting any good service at all, maybe a good small talk, even so Mike showed me exceptional service. I didnt show of it much but I was impress, he even showed me his own time watch and told me the story of how he got it, deep down the guy is genuine, respectful and love what he does. I was not able to buy anything today, but I hope we can do business someday. Cheers!

    Surprise for my dad
    Ward K.

    It seems that in this day and age where people cannot live without their smartphones or their smart watches, they lost a sense of style in wearing a good old fashion watch anymore or is it that the nice high end watches are out of people's price range? That's where Ben Bridge Jeweler Timeworks comes into play. They have over 5,000 square feet of all different brands and prices to fit anyone needs. Yes to me a watch tells a lot about a person and who wants to keep looking at their phone for the time anyways? All the workers here are professional. The last time I had to come down was to have them send in my dad's watch to get serviced. I trust them to send it out to the factory and I don't worry that they will swap out parts as I hear some pretty scary stories of how the inside of people's watches are being swapped out for copies. I don't have to worry about that over here. Thank you Ben Bridge for all your great service through out the years.

    Tried this Pam on
    Kris P.

    If you're into watches, this place is a dream to come check out the latest and greatest. The place is spotless, and aside from the stupidly empty Rolex cases (not the ADs fault), most every case was packed full of watches from Panerai, IWC, Breitling, and even Patek. My cousin and I were greeted almost immediately, and we looked around drooling. Kelly and Ryan helped us patiently look through a bunch of watches, and even offered us some coffee. We were not intending to buy on this day because we had some family matters to tend to, but our experience most definitely will bring me back here when I'm ready to pick up my next Panerai. Kelly even offered to steam clean my Sub for free, although I secretly think she also went in the back to check out the authenticity of my Rollie. Which is fine. This place was a completely different experience we had at the main Ben Bridge downstairs, in which they basically thumbed their noses at me. Hey Ryan, let me recover my wallet a bit and I'll be back to pick up a Panerai.

    Classy watch joint
    Jon V.

    I have an old WalMart watch that people always confuse for a Rolex or something super fancy. Well the battery finally died and I happened to be wearing it while I was in Ala Moana mall and I happened to be walking past Timeworks watch store. I stopped in to see how hard they would laugh at my watch. It turns out that they also fix broken watches and replace stones. They had some tiny diamonds laying around in the back that they told me to use to replace the missing cubic zircons. So I did, and they did. This dumb Walmart watch has a lot of sentimental value to me, as it was given to me by my dad before he passed away. Watches are going the way of the dodo bird now that everyone carries cellphones that are keyed into the nations nuclear clock system. This watch is an Elgin, which is laughable, I know, but to me it's better than any Rolex. I wore this watch to the bottom of the deepest cave on planet earth (Krubera cave, Georgia, Russia). My father and I were spelunkers, stemming from the South Dakota Grotto Club (https://www.pahasapagrotto.org/). Don't be afraid of the fancy window dressing at Timeworks. There's real men there.

    Palmer L.

    This is my go to shop for luxury watches! The Sales Associate Sato is the best! He makes you feel like your his childhood buddy that you knew since small kid time. Recently purchased a Grand seiko. He gave me his honest review of the watch. If you are interested in luxury watches then see Sato he will not disappoint.

    We worked with Hiroko Shirai for my very first Rolex purchase. We were celebrating our anniversary and visiting family in Hawaii. We reached out to Hiroko prior to our arrival. She was able to find the exact configuration Datejust 41 I was looking for! She was very pleasant to work with, and my kids were calling her Auntie by the time we left. I look forward to doing business with her for future purchases!

    Tudor Black Bay GMT

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    5 years ago

    Great selection and very hospitable. Miho was knowledgeable, accommodating, and friendly. I will definitely be back in the future.

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    Macy's Watch and Jewelry Repair

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    Finally decided to change the battery on my watch . I remembered there was a watch & Jewelry repair…read moreshop located in Macy on the 4th floor . Very fast and friendly service I dropped off my watch and the salesperson said it will take about 20minutes . I walked around Macy and for a little then went back and my watch was ready . They guarantee the battery warranty for 2 years . Lots of replacement watch bands to choose from. I thought the price of the battery was on the high side although if you need your watch you need to spend the money lol Support local

    I've been needing to get my watch resized and my chain cleaned, I've never really known of any…read moreplace that could do both until I found this little stand here on Yelp! The service was quick and efficient, the staff was friendly and had a nice area to wait if you decided to stick around while they worked. The service only costed me about 20$ and took just around 15 mins to complete. When I returned the staff had me try my watch on and it was just a little too tight, so he took it back and made a quick adjustment then and there and gave it back; just like that it was the perfect fit. These guys are very smart and know a lot about jewelry and watches, they are definitely worth the quick stop by if you need any of their services! The only criticism I could think of is when both of the workers are busy at their work benches it may take a while to get their attention, and you might wait a while till they can get to you. I will for sure be back though!

    Heart To Heart Fine Jewelry

    Heart To Heart Fine Jewelry

    (101 reviews)

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    Ala Moana

    Heart to Heart was super kind and was able to quickly polish both our rings before our wedding the…read morenext day. They did an amazing job and the rings shined like they were brand new. The wedding day photos were amazing. Highly recommend this local place with such friendly staff. The also restrung my pearl necklace and replaced the clasp I had since it was broken. Such amazing care went into our jewelry. Thanks again for all the amazing help!

    It's hard to describe how amazing and wonderful Heart To Heart is because their quality of work,…read morecustomer service, professionalism, knowledge are of the highest degree. My wife wanted to transform her wedding ring into a necklace, and we were recommended to come to Heart To Heart, and we couldn't be any happier coming here. This place is located in the Ala Moana Pacific Center at the corner of Kapiolani Blvd., and Mahukona St. You can park in the building's parking garage with the entrance in the back on Kona St. Or, an even easier option, is to park at Ala Moana Center - Macy's Side as the building does connect to its 4th floor parking. You take the escalator up, and Heart to Heart on that level to your right hand side, near the elevators. EASY-PEASY! Appointments are required, so please call. This is a local, family owned business who truly and genuinely embodies the Aloha Spirit in every way, shape, and form. We were helped by Allen, and it was such a pleasure working with him. He was kind, patient, courteous, friendly, very knowledgeable, easy to work with, hospitable, and made us feel comfortable and easy throughout the whole process. My wife necklace turned out amazing, and exactly what she wanted. The diamond looked brand new and somehow bigger lol. But we checked the number, and it was the same. :p The price was very reasonable. Overall, we can't be any more happier. Everything turned out well. The whole experience was easy and a delight. We will definitely come back to Heart To Heart!

    Ben Bridge Jeweler - watches - Updated June 2026

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