We could not be any happier with UWD of Atlanta. We always get 3 quotes for any major renovation…read moreand their quote saved us over 10k from the next closest estimate. Charlie showed us different options of things that we could do to save money without changing the footprint. Eugeniy kept us informed on the timeline as the windows were being made and then as the installation crew were installing. The installation crew were very tidy, professional and had all 32 windows installed in 2 days. Eugeniy stopped by to inspect the work. Completely seamless for us and by far our easiest home renovation project. I highly recommend Universal Windows Direct Of Atlanta.

I had a fantastic experience working with Universal Windows Direct. We had six windows to replace…read more(which met their minimum) and the owner Eugeniy responded to my Yelp request quickly, scheduled my consultation for the same week, and was responsive through every step. The sales person Charlie met with me and took the appropriate measurements, was respectful of my time, and gave us plenty of options. Their professionalism was what sold me on the company--they were not trying to upsell me, or overcharge like other companies would (one other company gave us a 3 hour sales pitch and quoted 20k for the same six windows). Universal gave us a reasonable price and didn't take up unnecessary time. Eugeniy personally ordered the windows to the custom measurements, and when they arrived he brought one to store so that it wouldn't be damaged in transit. He had recommended that we install a new window in our exit door and it was the right call--that entire area looks much improved! The installers were prompt, professional, and the end result was clean, precise, and expertly done. Eugeniy himself came to check the quality of their work and made sure it was done to his standard before receiving the final payment. It is difficult to know who to trust with these projects--if you're looking for knowledgeable professionals who will meet your budgetary and time constraints, with great communication this is the company you want to go with. We will definitely be back in the future for other windows in our home!

We were very satisfied with sheetrock repair, woodwork and painting. And especially the hardwood…read morefloor refinishing. It turned out beautifully. 4/5 due to the usual contractor exceeding deadline to finish. Otherwise great work!

2017 Update on this item: He never paid me back any of the money. I kept getting text that he would…read morepay. He has never paid back any fees as of September 2017. This review was escalated to the BBB website here: https://www.bbb.org/atlanta/business-reviews/home-improvements/hampton-custom-remodeling-and-supplies-in-douglasville-ga-27363451/reviews-and-complaints/?review=true. If you have a complaint always post to the BBB site and Yelp! Do not pay him in advance for any work!! (T.Bohler) . Original Message posted in 2016--- I hired him to construct a small dog fence. I paid him 500.00 and cancelled two additional checks for 400.00. He failed to complete the job. In 40 days he only put 4 posts in the ground. I hired another company to put up the fence. The new company used one man to put up the gate in 5 hours. It cost 700.00. Mitch has yet to refund any of my money (which includes $500 cash that I paid him and $100 paid to court to file on him ( but I cant locate him to get him served). This was a project that started in April 2016.

C&S Glass repaired a broken double pane window in our bedroom. They provided a free estimate first…read moreafter visiting our home and we decided to proceed because the price was fair. At the time of the deposit, the employee advised that they would order the part and update me via phone once it arrived, so I could schedule the appointment for the repair. I waited for a call back regarding the replacement part and followed up after the 14 days, since I did not hear back first and the receptionist was able to schedule the repair for the next business day. They were able to get everything repaired in under an hour! The process (from estimate to replacement) took about 3 weeks total, give or take. Overall, I recommend them for repairing your broken window! Many of the other places wanted us to purchase a new window, and this was not necessary.

There is nothing fast, efficient, or friendly about the service my mother in law received at our…read morehouse. They were late to the estimate, and when he did finally show up he was incredibly unfriendly. After 5 days, they eventually called back to give the prices and she decided to go ahead with it. It took awhile for the glass for a simple, normal sized window to come in, but that part I have less complaints about. When install day came, they were due at 8:30am. It had been raining all night and wasn't due to stop any time soon, but only after they were over TWO HOURS late for the appointment did they finally call and say they don't do installs in the rain. I get the weather being an issue, but you can't call your clients until hours of their time waiting on you has passed? Time they are missing work to make the money to pay you? The second install appointment comes, and though they were due at 9am, didn't show up until mid afternoon without having called, by which time once again- there was a job to get to rather than continuing to wait. The -third- install appointment comes, and it was scheduled for 2pm. There were no calls yet again, and the worker didn't show up until 5pm. That's 3 more hours sitting and missing work again. On top of that, he showed up with an attitude from the word "hello" and remained sullen the entire time he was here. Maybe there are good, polite, and efficient people there, but that was not our experience in the slightest. Would not recommend nor ever use again.

I can only give this company a 4. Projects took forever to get started and completed. Our crews…read morethat did all the work deserve 5's because they did an outstanding job. Management and contractors made this experience frustrating and exhausting. It was so hard to contact them, and get them to contact you back. Weeks went by after we made a formal complaint on our windows before some one came out to look at them and then took weeks before they were fixed and again we kept having to contact them.

From the owner: Superior Exteriors Inc provides windows, gutters, roofing, siding, and home remodeling to the…read moreWinston, GA area.

If you like broken windows,cracked glass, missing trim, caulk everywhere, and very sloppy shotty…read morework these are your people.NO INSULATION installed around any windows, caulk isn't white, NO DRAINS on the windows. More than 80% of them are covered in caulk. Windows crooked, not level. Absolute shit windows, manufacturer has so many faults.EVERY SINGLE ONE OF MY 17 WINDOWS NEEDS TO BE RE DONE. EVERY SINGLE ONE I was in tears talking to his receptionist, as his crew left.. They don't speak a word of English, when your showing them mistakes. I have nest cameras everywhere in my home. I literally had to show them each window 3x about how bad the work is. They did 0 clean up in my home. Spent 4 hrs using goo gone to clean all the caulk smeared on my floors, they didnt put anything on my floors to protect them. They didn't vaccuum, I had to vaccuum, sweep, etc. I was even helping them get the glue off the windows, I had to stop I was so irritated. This installation looks like a 5 yr old did it. Cracks everywhere. My old windows installed looked better than this. Im so disappointed. And then to be talked to rudely and blown off from the owner. Wow just wow. If I'm begging you to come see the work your crew did, and you won't, there's something wrong with you. All he could say is " if I went out and checked all the jobs we did, I just couldn't, there's no time, you think I just sit around, ms becker that's just not something I do, that's not how this works" I was like your crew did a horrible job, I just want you to come see it before I pay you. I said " I want you to tell me that this work is acceptable " ... .. because I know damn well no one in their right mind would look at this work and say it's acceptable. I think he knew it too. I had to message him 30x and call him again and again just for him to say, ok ill be there in a week. If you dont care enough about me to come out within 3 days, then ok.... Filing complaints everywhere as we speak.Im not waiting an entire week. I'm taking action now. I shouldn't have to beg you, and send you 100 pictures and not get some kind of response to the shotty work. no sympathy. Nothing. Here are a few pics. I will be adding exterior pics tomorrow. And for the record I sent him all these pics, and have gotten 0 .. yes ZERO RESPONSE... when I texted him, I got a "who is this??" It wasn't until I mentioned taking him to court, is when he finally answered. I have all our texts too. Along with nest camera of the install. I'm ready for action. And everyone is going to see these pictures

I think they have a decent product and price. I will not be purchasing my windows from them. I…read moretexted Elijah and ask him to make some corrections on the estimate and asked when we could get started. He didn't answer for over a week and then sent an old estimate with different windows than I decided to go with. I text him back to say this wasn't the correct estimate. He said he didn't have a copy of updated estimates done Nov. 2033. He called me and became very rude. I asked if he remembered coming to my home last week where he assured me everything would be taken care of with great care. He told me he did not remember me because he sees 40 people a week. Then he raised his voice and asked what format I wanted him to use. I was confused as to what he meant and when I tried to clarify he said he didn't have time to go back and forth and hung up on me. I won't be using them. I am afraid if I called with a problem about installed windows what it would be like.

Todd is very professional. He does a great job and it's affordable. I highly recommend him!read more

Initially seeing Tye's work in the front of the house, I was pleased. He took care of the mildew…read morestained front step and cleaned the eaves which was much needed. But as I walked around to the side and back, it wasn't as clean. The gates were left open, tape was left on our side door and our gutters couldn't get cleaned due to the height of our house. It was deducted from the total but was quite disappointed that the task couldn't be completed.