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    Ben the Mover Guy

    3.5 (50 reviews)
    Open 7:00 am - 10:00 pm

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    Thanks Ben the Mover!
    Aimy T.

    Had to move unexpectedly and my neighbor recommended Ben the Mover. I'd seen his signs around so I figured it wouldn't hurt to ask for a quote. Other movers had quoted me $800+ for a studio apartment and Ben did my 1 bedroom for under $500. The rundown of my experience: - Had to postpone 2 days but honestly it worked out better for me. Be flexible if you can! - Available at his personal cell # every day - Anything that didn't fit in a box was moved in crates that he brought - Booked me for 11am-2pm arrival and arrived by 11:10am - Move completed in 2 hours - Nothing broken and multiple IKEA pieces made it unscathed - He takes Venmo Overall I had a positive experience that was high quality at a reasonable cost. Thanks to Ben and his crew!! PS: my neighbor moved the week before me and also had a positive experience!

    Screenshot 5

    This company is honestly a joke. I hired Ben years ago and he broke my bed frame putting it together incorrectly and forcing the pieces into the wrong places, which was very clear to see it was wrong. Fast forward to two weeks ago, my mother hired him again, even though I warned he wasn't great. His guys are super nice and we didn't have any issues with them, but Ben texted the morning of, pushing back the time because he wanted to "have his guys run an errands." My mom is super nice and what other choice did she have. Now after the move and unpacking, we noticed there is a large box missing with all of her dishes and hundreds of dollars worth of vintage houseware. My mom texted him inquiring about her missing property, with no response. She tried again and still got no response. I then was asked to handle the situation by my mom, so I texted asking nicely that he'd return our texts and said it was unacceptable to completely ignore us. The response we got was completely bizarre. Said he wouldn't be doing anything about our missing property because I was "mean." Like honestly the weirdest and most unprofessional business owner I have ever dealt with. Absolutely do not recommend his company, and wish my mom would have listened to me and read his other crappy reviews. Not even sure how he's still in business. Also side note, I am going through a process of filing my a claim against his business and I'm starting to believe he's operating under false information, and he's not actually licensed or insured. Posting screenshots of proof, since his responses to bad reviews are kind of insane. Sorry they are out of order but I numbered them correctly.

    Stearns M.

    I'm going to include all the correspondence from my experience with Ben the Mover Guy here. Read for yourself, and take note of the response times. Great things: - All communication was through text - The guys were super nice the day of, albeit inadequately trained and careless Not so great things: - Ben was very slow to respond most of the time. - He texted the night before (!) to ask if we'd be able to reschedule to the next day (Tuesday) due to "personnel issues" - good thing we had an extra day we could stay in our old place. - These guys are not equipped or trained to move pianos. They damaged mine trying to wedge it in the front door. No padding. If they had tipped it on its side (as I recommended and as any piano mover would). No responses so far to my texts (our move was August 30th). - The guys, while very nice, completely disregarded "fragile"and "very fragile" labels on boxes. We watched them carry those boxes on the BOTTOM of stacks of boxes of books and other heavy items. - I selected the Silver package: "Furniture is padded with tape prior to being moved." They wrapped nothing. As a result, almost everything is scuffed in some way and our mattresses were filthy. What mover doesn't wrap up a mattress? - All of the advertising for Ben the Mover Guy says "licensed and insured." I could overlook all of this other stuff if the guy would just even respond about the damage done to the piano and other items. Isn't that what insurance is for, when you damage people's stuff? Even if he's not willing to take responsibility for the damages, to not even respond about it isn't just unprofessional. It's unconscionable, and cowardly. And mean. Do not use this company. I will tell everyone I know. Moving is stressful enough - don't let these amateurs make it worse for you. Don't use them. PS - As I was picking a mover, Ben had some great reviews and some bad ones. That bad ones sounded like maybe they had never hired movers before, or they weren't prepared, We did everything right. Everything was packed, labeled, and ready to go when they got there. The guys even complimented and thanked us for being so ready, more than once. I'm adding this because in Ben's responses to reviews that are less than 5 stars, the majority of the time I see a reply from him turning the blame back on the other person. If you've seen his Instagram you've seen the "We are a 5-star business! Yelp just buries the good reviews!" I guess I only have myself to blame that I fell for it. Next time I'll hire professionals.

    TV Stand
    Lisa T.

    The worst movers ever. He called the night before my move to change his arrival time from late morning to early in the morning. I reluctantly agreed. They packed up my house okay and we were set to leave after about 11 am. We arrived to my new location and started the unpacking. Only the helper was moving items into my new place, Ben never left the truck. Long story short after damaging many items, and several that can never be replaced, Ben made a false stated about me threatening his employee and he refused to finish the move. He dumped the rest of my items on the parking lot and had the nerve to demand full payment of more than $1,000.00 for this horrible experience. WORST MOVING COMPANY IN PA!!!!

    Clothes rack left behind

    Initially I was very satisfied with the crew and their customer service; however when I discovered the crew had left my daughters entire room at the old house along with my lamp, clothes rack, and mannequin I was floored!!! How do you leave behind an entire room? Lastly, I contacted the owner numerous times and no response. So I had to hire ANOTHER moving company to retrieve the items left behind. If the owner would have responded, taken accountability, and set up a time date to retrieve the items and deliver to us this review would be totally different. I'm flabbergasted.

    The table looked like this 2 nigh    The table before they came.

    Catastrophic destruction and failure to listen to directions and shocking aggressive and bullying to senior disabled female. Hired to pack one day and move the next they blamed me Do not let these people near your family or your belongings. This catastrophe cost 2400 dollars. The load was ridiculously small Specified as needing extremely gentle handling I've added photos of a table is worked on for weeks These guys were more like a terrorist attack than service professionals.

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    6 months ago

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    1 month ago

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    23 hours ago

    Never moved with ben, but he's an absolute asshole on the road. I hope you have an awful day Ben.

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    10 months ago

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    5 years ago

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    Benjamin F.

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    3 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    Ben F.

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    4 years ago

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    6 years ago

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    5 years ago

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    Ben F.

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    2 years ago

    Asked if he could come early and I agreed. He never showed up. Not dependable. Excuses

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    Benjamin F.

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    3 years ago

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    Benjamin F.

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    8 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    Benjamin F.

    Thank you Tara! It was a pleasure helping you! :D

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    5 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    Benjamin F.

    Thanks for the word Matt!

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    9 years ago

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    Benjamin F.

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    9 years ago

    Ben is "the man".. Solid as they come.. Don't look any further.

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    Page 1 of 2

    Ask the Community - Ben the Mover Guy

    Review Highlights - Ben the Mover Guy

    I hired Ben to get a couch off Craigslist for me, and he and Xavier delivered and assembled it for me.

    Mentioned in 3 reviews

    Read more highlights

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    Jay and his team felt like family -- the kind you didn't know you needed until they showed up. They…read moreworked tirelessly, without complaint, through two rounds of moving. They protected not only my belongings, but my spirit. In a time when I felt completely alone, their presence brought comfort, safety, and even a little hope. Their professionalism was top-tier, but it was their humanity that made all the difference. They showed up with strength when I didn't have any left. I will never forget what they did for me -- not just the move, but the way they made me feel cared for. Their not movers their your friends for life! Pro Quality Movers didn't just move me into a new place. They helped me transition into a new chapter with dignity. And for that, I'm forever grateful.

    When I gave my positive review it was before they started the move but Jay had come by and gave us…read moreour estimate (which was supposed to include unpacking; but when they went an extra day to pack they couldn't unpack since they had another job; he then gave me a name of a girl who could help but I would have to pay her) after he saw everything and yet it went way wrong. His quote was a few thousand lower than it ended up costing me; I paid the highest amount that I heard from friends in my previous neighborhood who moved to the same development but their movers were not available. He later offered to help bring in some of the boxes but we were so frustrated by how much work we had ahead of us we just couldn't comprehend having him come over but as we were getting to the end we had some heavy items that needed help to move and I tried recently to call him and he doesn't answer the phone. That is why I wouldn't trust anything he says! BEWARE! No matter what is said get exact price written down, what is exactly is included, watch how they wrap everything and fragile items you should take yourself and be wary if they say boxes are included! I originally thought it went well till I started to unpack. Now first off I had an estimate including them to unpack but they misjudged the amount of work that was required. So it ended costing me triple the price and they didn't have the time to unpack. They also only marked half the boxes with what was in them making it very frustrating for me to know what was worth to unpack immediately. Upon moving the boxes that they piled up triple high and very heavy caused the move to be extremely difficult since we are in our 70's. Upon opening the boxes the items were wrapped and re-wrapped with so much clear plastic that we spent hours cutting through to get to the items. They did this to many things that were non breakable pieces like boxes of cereal but a vase from Greece was wrapped in paper and was broken in pieces. A cup from Russia also broken was thrown in with the vase and a piece of paper place between them no wrap on the cup. My small 2 drawer file desk was emptied in a box mixing paper clips, rubber bands, pens, markers, and everything else that was in jars. All our items with cords instead of keeping them together they were all thrown in different boxes and still have not found them. We have a very heavy sewing table with machine needed taken up to the walk up attic(our second floor) it is still sitting in the garage and now we have to hire someone else to take care of it otherwise we can not park in the garage. DO NOT HIRE THEM! THEY Will PROMISE TO DO THINGS; BUT BEWARE!! ALSO I WAS CHARGED FOR EXTRA MATERIAL; THEY USED SO MUCH MORE THAN NEEDED!!

    Vector Moving

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    José and his team were fantastic! Vector Movers provided a great experience from beginning to end…read more I got a few quotes and theirs was the best & I did a bunch of research on Reddit and they were also highly recommended there. The communication prior to the move from Joe was proactive and clear so I knew exactly what to expect. Jose and his team arrived on time and I loved the text message telling me when they were en route. They packed up my apartment so quickly and they were also careful, making sure to pack everything well. Even with stairs, they unpacked at my new location very fast and even made sure we were happy with where everything was placed. Jose was easy to talk to and very professional about making sure we had a good experience. The team also worked quickly and finished the job in under the 6 hours quoted. So appreciative of Jose and his team and the whole experience with Vector. Hopefully our next move is many years away but we would definitely go with Vector again!

    Website kicked me out of the estimate process and asked for a log-in that never existed. I was only…read moreever given a reference number, and cannot find a way to actually create an account on the website. Edit: There was in-fact a link in the email with my reference number, but it was so hidden that I had to look at the email 5 times. I would also look into the website design so that it does not confuse future customers by asking for nonexistant log-ins.

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    Man With A Van has helped me with two moves, one in 2020 and another recently in March 2026. Both…read moretimes, the movers who have shown up have been professional and done a great job. With my first move in 2020, there was a bit of a scheduling issue, causing the movers to arrive later than originally scheduled and with a van rather than a truck (I had been told that it would be a truck in order to fit all of my belongings into one trip). Therefore, it ended up taking two trips. However, the owner made things right by only charging me the original rate for one trip. Mistakes happen and I'm fine with it, as long as the company owns up to it and makes it right. And there were no similar issues with my second move in 2026. The guys had furniture wrap and blankets to protect my belongings. During both moves, I did not find anything that was damaged at all. What more can you ask for!? I highly recommend Man With a Van! In fact, I'm likely going to use them again soon to help with some items that I will need to move into storage.

    The dispatcher Paul needs anger management lessons…read more My friend recently moved across town and ordered Man With A Van movers as they had good experiences with the company in the past. Man With A Van gave my friend two quotes: a cheaper quote for Two Guys with a Van and a more expensive quote for Three Guys with a Truck. My friend sent the more expensive rate for Three Guys with a Truck. But then this dispatcher tried the blame game of "You didn't specify Truck" when to our surprise only Two Guys and a Van showed up. Lemme ask you a question. If I offer you a hotdog for $3 and a burger for $4, and you hand me 4 dollars, wouldn't anyone with a working brainstem assume that meant YOU WANTED THE BURGER? But my friend was sweet and offered: "Maybe y'all can come back tomorrow with three guys and a truck, because it's really a three person job", to which the movers declined. After a quick call, the dispatcher said there'd be no additional charge for extra trips due to the smaller vehicle. What's more is that one of the two Movers had a bad back and couldn't take the stairs like the other dude. So at some points the job is only getting done by one dude (you could argue one-and-a-half dudes). If THREE guys should be able to make the move of loading and unloading in TWO hours, then HALF that much manpower means... you guessed it: it's gonna take at least twice as long! Not to mention they spent extra time stacking things like Jenga inside the van to make it all fit in one trip. Because the job (that my friend agreed to pay $500 for three guys and a truck) took so much longer with one and a half guys and a van, Paul upcharges an extra $300!! Again, my friend is nice, and they're trying to hash this out cause they didn't get what they paid for, regardless of it it took more time. (And again, of course less manpower means more time). But instead of having a conversation with my friend, Paul starts SCREAMING at them, cursing at them, saying "You're Full Of Sh*t!" and threatening legal action immediately! My friend is begging through tears that they want to make this right; begging him to STOP yelling and panicking them. The mover's felt so bad and embarrassed overhearing Paul act like a jack*ss on the phone that one even offered to pay the remainder, but my friend, still shook up and in tears, said that they wanted to make this right and moved what little money they have around to pay as much as they could. We're ALL struggling out here, and the movers def deserve to get paid. I'm sure the dude with the hurt back needs more money and easier hours, but the company is working him to the bone. But to have this dude Paul berate and coerce my friend, spitting venom over the phone? Shouting until my friend is begging in tears for him to stop? I'm never gonna forget that. And this company needs to make things right. The job took long because of Dispatch's mistakes. They sent 1.5 guys to do a 3 man job, without the agreed upon equipment no less. If you want a stress-free experience: steer clear. If you want some jerk from New York taking out his daddy issues on you: you've come to the right place.

    Ben the Mover Guy - movers - Updated July 2026

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