5 Stars I recently had my plaster pool's main drain cover replaced by Ben and had a great experience. After the initial install, I noticed the suction wasn't quite right. When I texted Ben to let him know, he came right back out to troubleshoot. It turned out some debris from the old cover had moved into the equalizer line. He cleared the line and got the circulation back to 100%--all without any extra charge or hassle. It's rare to find someone so honest and dedicated to making sure the job is done right. Highly recommend for any pool repairs in the Bay Area! read more

Ben There Pool Repair - Ben was getting ready to dive to the deep end of the pool to troubleshooting the issue - Pool Cleaners Near Me

Ben was was extremely helpful, honest and thorough! Helped locate and patch 3 holes in our vinyl lined pool.

Very honest and nice person. He replied what he can't not support and referred me for the right solution provider, I really appreciate his help/ read more

Ben provides professional,high cost-effective pool repair services. Response promptly, work efficiently.

Been has been the best at what he does,he is fast and on the spot with his repair.i will allwaies use him for pool leaks.

It's been a number of years ago, but I will never forget this gentleman. I had two previous leak detection companies out to try to find the leak on my swimming pool, but all I got was hefty bills for them checking and they found nothing. I called Ben and he spent a lot of time trying to pinpoint the leak. He ended up diving in my spa and found a huge leak around the spa light. He patched it up with epoxy and absolutely no problems since. He was really concerned and focused on getting this leak fixed, and I appreciated his efforts. Thanks, Ben. read more

Ben has saved us multiple times with our vinyl pool liner. He detected leaks and repaired them effectively. He is very responsive and has a wonderfully helpful attitude that is refreshing to work with. Thanks Ben for always being willing to travel to Soquel to help us out. read more

Ben came out and found the leak in our vinyl pool and fixed it. He has all the right equipment to get it done fast and right. Very happy with his service. read more

5 stars! Ben came to the rescue again. This is the 3rd time I had to have him come out in the last 4 years to repair a leak in our vinyl pool. He's a little pricey but if you need a quick fix call him. Definitely will be getting a new liner next Spring but till now Ben was a great help. Thanks!! read more

stay away from this company. They take your money. and do not honor repairs. Ben came to our home and put a patch on the pool and told us to call him if we still had a problem. he never answers your calls. 3 weeks later after multiple calls from my husband and myself. he came by and put another patch on the pool and collected another large fee. He told us he would come back free of charge if the problem still persists. It has been about a month of frequent calls and he does not answer his phone calls. orl return calls after leaving several messages that the pool is still leaking read more

Ben came to my home. I have a leak in my pool. He charged me 86$ in advance to make an estimate when he came at home (although he told me on the phone that the estimate would be free). I never saw him back. I called him approximately 4 times after he came at home. The 1st time, he picked up the phone he told me that he will send the estimate right away. The other 3 times he did not pick up the phone. I left voice mails. Never heard back from him... If you get Ben to check your pool, you take the risk to waste 86$ and never see him again. He just took my money away and did not do anything. read more

Not responsive. Ben returned my call the first time. The second time around, I tried to schedule an appointment with him for 9/6/16 and he texted, "I'm somewhere I can't answer phone right now. I saw that you called. It would have to be afternoon, morning is already booked." I followed up with him 9/6/16 by phone and text but so far, I received no response. I don't expect the guy to give a damn about his customers. His service has unreliable and therefore he can't be trusted. Hopefully he changes my mind by actually operating his business. Conclusion: Skip this business. Not recommended. Ben is so disorganized and doesn't care about his customers. Read all of the one-star reviews first. read more

Ben did a fantastic job repairing the leak in our pool at a reasonable price. He found the leak very quickly and also found the replacement piece that caused the leak! Great work, thank you so much Ben! read more

I called Ben looking for for some help with our pool. He called back to let me know that he didn't do the type of work we needed, but gave me the numbers of a couple of folks who did. Thank you Ben! It was a very professional and kind thing to do. read more

pool fence company drilled into one of our pipes for the pool and Ben came right away to investigate and give us an estimate. We agreed to do the work and he did it fast, clean, and with professionalism. Definitely hire him again if the need arises. read more

Ben came out and plugged up a pool leak temporarily and said he'd be back to make a permanent repair. He never returned. I called him after several weeks and he apologized and said he'd return the following week. He never did. I called 3 more times, each call one week apart, leaving a voice mail and he never returned these calls. Now about 2 months have passed and I've given up on Ben. I called another service, Bullseye. read more

We discovered Ben There Pool Repair when my dad suspected there might be a leak in his swimming pool. My dad called around and Ben was not only super responsive, but he was also the most reasonably priced provider of all the ones my dad called. Ben drove to my parents' house, performed a number of tests to detect exactly where there were leaks, and then promptly repaired them. Ben is hard-working, responsible and courteous. When my dad suspected that one repair might not have "taken" completely, Ben came back to the house and, when he found that the leak wasn't completely stopped, he fixed it right away at no extra charge. Ben will not leave until he finds the problem and solves it. He's such a nice guy, it almost makes you hope your pool springs a leak! Call him, you won't be disappointed. read more

Ben's definitely a pleasant person to talk to but... he came out twice to try fixing my leaking pool. but didn't get the job done. the 3rd time I called (twice) he never called me back again read more

Ben There Pool repair has worked on my pool and hot tub twice. About 6 years ago Ben unclogged the main drain plumbing in my pool and told me how to fix the skimmer. About a month ago he found and fixed an underground leak in my hot tub plumbing. He found the leak and offered for to let me fix it myself, when I failed (the leak was under my concrete pool pad. He came back and fixed it promptly and perfectly. The pad look like new again. He even credited me the fee he shared for finding the leak when he came back. read more

Ben is amazing! He replaced a spa light same day as his initial visit. Super nice - super efficient!

After dealing with 2 leak detection companies that charged me a ton of money to find a leak in my swimming pool but were unsuccessful, I gave Ben a call. I was losing almost 2 inches of water a day and that gets real expensive real quick. I had narrowed it down to the attached spa, and was convinced that it was the plumbing because it would stop leaking when the pump was turned off. First contact with him unfortunately was a mixed bag. He initially said he was busy with his kids (which I totally understand) and he would call me back in a couple of days. Well, he didn't. I gave it a few more days and left a message to call back on his voicemail. That wasn't returned, so I gave it a couple more days, called back and got him this time instead of his voicemail. He apologized and said he was tied up on a big job, and that he was most certainly interested in a challenge to find out what was going on. He came out and spent a good deal of time pressure testing the plumbing but came up unsuccessful as the other two companies. He was frustrated because he takes his work seriously and doesn't like to walk away from a problem. He asked me to run the pump and see if it still loses water for the next day or so. Sure enough, losing water again. I called him and he promptly came out, put his diving gear on, dye tested everything, and found the leak in the spa light! He made the repair on the spot and no more leaks! In summary, his prices are reasonable, about half what the major leak detection companies charge, he knows what he's doing. You might have to call him a few times to get in touch (being that he's so busy and a one man operation), but once you do, he's on the spot. I highly recommend him. read more

My husband & I were having trouble with a leak in our in ground pool vinyl liner. I called Ben to see if he could help since we had another leak detector company come out and they could not find the leak. Ben came out right after our phone conversation and walked around the pool to see if he noticed anything that did not look right he walked to the deep end of the pool and said your leak is coming from the seam in the liner and there was a slit from the seam seperation he put on his scubba gear got into the pool and put a patch and fixed the problem. If it was not for Ben's detail to what to look for we would still be looking for the leak and wasting water. Ben is a very happy person and enjoy's his work we could use a lot more people like him. Thank You Ben George & Cindy Scarpenti read more

Ben came right away after receiving my call and solved my pool drain clogging problem. My pool guy was unable to solve the issue but Ben figured out a solution to the challenge. His has great communication skills. I would highly recommend him. read more

Ben stopped by this morning on a service call to help us find a leak (or the source of our problem). Each day, we have had a stream of dirt lining our pool, compounding our algae problem. Ben took a good look at the pool and equipment and assured me that this wasn't a leak problem, but likely a tear in the filter or from the significant home construction taking place around us. Ben determined the source of the problem, explained the steps we can take to look for the tear ourselves (to save us money), and didn't charge for his time. Ben is friendly, honest, reliable and extremely knowledgeable. If we ever come across a leak or are in need of a pool repair specialist, we are confident that we can put our trust in Ben. Thanks Ben!!! read more

Ben came out today (after I called him this morning) to fix my pool light fixture that popped off. He is personable, polite and professional. In 30min he's had it diagnosed and repaired. We have had people recommended by Leslie's come out and can't figure out such a simple problem. Couldn't be happier with how fast and efficiently Ben got it done. read more

Emailed Ben, text him and left a very clear and long message. Have yet to even hear from him through any of these channels. Been about 4 weeks. Disappointed!!! read more

I have no idea why Ben has reviews with anything other than 5 stars. I would give a million stars if it were possible. We had sand, rocks and concrete all over our pool from our backyard remodel. Our contractor made a mess and the pool was a disaster with piles of concrete that had adhered to the plaster. I never thought we would ever see it clean ever again. But, then, along came Ben. He spent a couple of hours and made the pool look brand new. He chiseled away the concrete, cleaned up the sediment and rocks, and sanded the stains, all while keeping the plaster intact. Our other option was to drain the pool and replaster. He saved us almost $10,000. He's friendly, responsive, fair and extremely competent. I really can't say enough good things about him. Thank you Ben for giving us our pool back. read more

Ben seems to be busy all of the time, but then came out to the pool on several occasions, never with me present, even though I specifically asked him to call ahead so I could meet him. He said he found the leak, but then after 'fixing' it, the pool continues to leak as before. He won't return any calls now (I've called over 6 times!), and he cashed my check. I can't say it more clearly. Find someone else, he's not a professional. I feel totally ripped off. Save your time, money and sanity. read more

I usually never write reviews or give ratings but after my experience with Ben I had to post this. My Booster pump which is not even 6 years old had not been working for a week and I had called around a few people to get quotes right before a 4th of July weekend no less. As expected not many returned my call. The few that did call me back gave a quote for around $650.00 . Another company which has the highest rating on this site send someone over and he determined that the motor is DEAD and costs $459.00 for parts and labor. I guess good fortune was smiling upon me because I decided to think about it a day or two. Then I decided to call Ben, He was very polite and told me that he would choose a good booster pump for me which would last a long time and he gave me a quote for $450.00 for parts and labor. When he came over he took the initiative to thoroughly test the equipment and found out that the old Booster Pump is very much ALIVE and the reason it is not turning on was because it was being tripped by the wires connected to a Solar control panel which had been knocked over. I was expecting to pay the $450.00 but ended up with a mere $65.00. In any service related work it is very rare to come across HONEST people like Ben. He like the others, could have easily charged me for the full $450 and no one would ever know. I told him how much I appreciate his honesty and by doing this, he will be rewarded eventually. Therefore I am here the give him the highest recommendation there is. If you have any problem with your Pool equipment Call Ben. read more

A huge thank you to Ben for coming over and quickly and efficiently fixing a leak in our pool! We had had a leak detection service come in to work on the pool, but their fix didn't work. Ben was much more thorough with the leak detection and with his repair. He also was very knowledgeable about drain covers, and he did a great job reinstalling the main drain cover; he knew how to install the cover even though the previous screw holes had been drilled out so much that they were leaking. He also offered to come back and redo the leak if we still had a problem. We were impressed. read more

He found a leak near the skimmer and said he'd send a quote in two days. He didn't. I called twice and he said he'd send a quote. He didn't and never answered my phone calls again. Very unprofessional! read more

Ben came and replaced both a light and a broken drain in our fiberglass pool. He came right away and did a great job! I shopped around a bit before hiring him and I'm so glad I chose him for the work. Really nice guy who does excellent work. Competative price, too! I definitely recommend him! read more

Ben came to my house the day after I called and within 45 minutes had done a full dive diagnosis and repair on a leak in the pool light fixture. He also didn't care that the pool was freezing! Other repair guys insist that the water be a specific temperature before they'll get in, but Ben is no nonsense and just gets it done. I'm thrilled with the service and the price was completely reasonable. I highly recommend Ben There! read more

My wife was concerned when she found herself having to put water in the pool every couple of days. We decided we should have someone out to test for a leak. We found Ben on Yelp and I gave him a call. We set up an appointment and he came out and found a large leak at the skimmer. He was able to fix the leak for a reasonable price and said if it didn't do the trick, he could come out and do more testing. Ben is personable and wants to do the right thing. I would use him in the future without any hesitation. read more

Ben was here several months ago for a major leak in our pool, he found one (repaired it after I dug a "large" hole to get to it; then still another leak which was in a very obscure place (which was never sealed during original pool installation); her spent an incredible amount of time in the water to find it. He does very quality work, preservers, very fair price. We had him come this week for another leak. He found it fast and fixed it. Again, at a very fair cost. read more

Ben was prompt, courteous, professional and pleasnat to work with. He found several tears in my liner and recommened that they not be repaired. read more

A pool company turned me on to Ben when they found 2 cracks in my pool, I'm glad they did!! I was losing 2 inches of water a day and freaking out. Ben showed up and explained what he was going to do step by step. He got his gear on and went in,cut out the cracks, replastered and resealed my skimmers and now....NO MORE LEAKS!! Great job from start to finish.THANKS BEN..your our scubba Steve!! read more

Ben is everything you could wish for in a pool repairman: honest, talented, professional, and personable. He immediately diagnosed the problem and set about resolving it while answering all my questions about prevention and maintenance. read more

Last month after reading the reviews I called Ben to come out to find the problem with my pool was losing about 1" of water per day for the past 6 months.Ben is a very nice gentlemen,pleasant and after about 1/2 hour of testing the lines with his hearing device informed me that it was the skimmer leaking and nothing else.He said it was older and cracked.I questioned this and showed him a large area of water gathering down the hill which he didn`t really look but.he quoted me around $900.00 to replace the skimmer.I told him I would have my recent plaster/equipment repair company do this work instead.That week they installed a new skimmer after a lot of digging,reinstalling custom stone etc..Well can you believe that this didn`t solve any of my problems? Being very frustrated I called him and left a message and a week later after we spoke he returned to do a few more tests.Unfortunately he couldn't really find the problem but a few guesses.While still leaking I had to call another leak detention service for another $450.00 and after a long check up determined it was coming from the pool light fixture area and the skimmer didn't originally need replacing.I myself after researching online drained the pool took out the light,,sealed around the cord inlet and along the housing assembly and now its fixed! read more