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    BenchMark Physical Therapy

    3.0 (2 reviews)
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    Services - BenchMark Physical Therapy

    Physical therapy

    Therapeutic massage

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    3 months ago

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    Lorraine S.

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    3 years ago

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    Therapeutic Associates Clackamas Physical Therapy

    Therapeutic Associates Clackamas Physical Therapy

    4.5(8 reviews)
    1.2 mi

    Emily is an awesome physical therapist. She was not my first but she will be the last one I will…read moreneed while living in Portland. Worth the trip to Clackamas amazing and life changing physician!

    THE RESOLVE: I'm…read morereally on the fence about the two stars... I'm going to leave it because, in the end, what I wanted is what I got. I wanted a zero balance on my bills as promised by the staff at the Clackamas location, but the lack of any, ANY, accountability just really puts me at that 1 star door again. I love the 2 other reviews from "yelpers" with 1 review prior to here and with no information on why they got 5 star service. Those reviews are why people don't trust yelp. Sad. Emily was quick to apologize, was calm, collected and pleasant-voiced and diligent about how she was new and the location was still improving, which I understand, I do. However, I never heard her say that what they told me was incorrect or explain exactly what happened and why it looked as if nothing had been done with my claim. I didn't disconnect understanding anything I expected too. What about other work injury clients and claims? Would they change paperwork on first visits, did I misunderstand? In the end, a. It doesn't really matter b. it's not my business to know if they change anything, really and c. that's why real reviews matter and that's all I can do. Another supervisor was involved with the billing manager and I guess that's something, but I'm really wondering about the next person behind me or if it was someone's grandpa who was being bamboozled. So. I wait the couple days to get the new billing. The worse was yet to come because reading the letter sent with the updated billing was disappointing. It stated that "solely based on your dissatisfaction" they would dismiss the bill. That was it. I was just a little shocked. I get it. They don't want to take the blame, but it was surprising to again, not read anyone taking any accountability for what was said and done. I mean, is that too much to ask? Really? In the grand scheme of things... For that letter to have included a "I apologize I wasn't able to communicate better with you." " I'm sorry I wasn't able to contact you in a way to have better suited your needs as our patient." Really? THAT'S customer service. I'm picky. I know. Oh well. Tha's why my reviews are hardcore about customer service and taco shell crispy'ness. I love both. I grew up with both. One a family business. One me lucky enough to be geographically located next to real tacos, all the time. I digress. I'm sorry to report Clackamas TA, I'm not able to up my most recent updated review. I'm sorry to be the one to throw the 2 star, but it's where I'm at with the overall service I've received over two years here with my one visit experience and Katherine in your billing office should be ashamed of how she spoke to me regarding my injury.

    North Lake Physical Therapy

    North Lake Physical Therapy

    5.0(7 reviews)
    1.6 mi

    I went to NL Clackamas after injuring my back. I had very painful sciatica and limited movement…read more Jay and his team provided excellent treatment and created a recovery plan with specific at-home exercises I could do. They stuck with me over the course of a long recovery, always looking for ways to help me strengthen and heal. I'm much stronger and more flexible now, and almost pain-free. I have a toolkit I can use to finish the 'last mile' and have a full recovery. I highly recommend these professionals to anyone who needs to rebound from injury. DaveU

    WOW!...Northlake Physical Therapy in Clackamas OR is fantastic. I had a tough knee surgery and…read moreCameron provided excellent care. Jason (the other physical therapist) and the rest of the staff were awesome, too. I immediately felt the warm energy when I arrived for my first visit. Everyone is compassionate and professional. I felt cared for instead of feeling like "just a chart". Cameron's approach is very professional, and he is extremely knowledgeable. He customized my treatment and really listened to make sure the treatment plan addressed all my needs. I had some post-surgery complications and Cameron helped me through them like the pro he is. He has a confident presence and still maintains compassion. I drive from Gresham OR because I won't trust anyone else with my physical therapy needs. I highly recommend Cameron and Jason. I will be returning this year for therapy after I have my other knee surgery. I know I will have another great outcome. Thank you to everyone at the clinic for helping me get my life back and walk better. I am forever grateful. YOU ALL ROCK!

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    BenchMark Physical Therapy - massage_therapy - Updated May 2026

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