I have used these guys three different times and they have been great every time. They do beautiful…read morework at a great price. Would recommend them to everyone. The people are wonderful and polite. Can't say enough.

Not a very pleasant experience. Almost as if they did not want me there. Price for the work I…read morewanted done was much higher than all the other places I got estimate from. The female that first looked at my car seemed angry and not sure if they even wanted to do the job. She bought out a guy for advice who never interacted with me to determine what I wanted done. I was not comfortable being there.

If you want an "I know a guy" paint job this is the place for you. Get a warranty in writing and…read morelaminate or they won't stand behind their work.

Brooks was very nice, punctual and did a fantastic job on my car. Someone decided to key the entire…read moreright side of my car... Brooks buffed it out so you can barely see the scratch. He kept me in the loop the whole time he had my car and was easy to work with.

Would give negative stars if I could. My vehicle was involved in a hit in run and I chose Caliber…read moreCollision on Garners Ferry Rd due to it being the closest to me in case my car needed to be towed. Luckily it did not. This was my first experience with being in a hit and run and taking my car to a body shop for repairs. I am writing to express my dissatisfaction with said repairs performed on my vehicle by Caliber Collision. The original completion date I was given for my car was 2 weeks but turned into 3 and a half. I was without my car for a total of three and a half weeks, which caused significant inconvenience and disruption to my daily life. I am 22 years old and am unable to rent a rental car thus having to rely on friends, family and spending an exuberant amount of money on Ubers to get around. Throughout this process, the completion date for my vehicle was changed multiple times. Additionally, there were several instances where incorrect parts for my car were ordered and delivered further delaying the repair timeline. For example I was told that they ordered parts not even for the make or model of my car. Another instance was they ordered two parts for my car but one was missing which pushed the completion date further. I eventually was told to call them each day to see if my car was ready. Each day I called I was placed on a 5-10 min hold, the receptionist did not know who I nor my car was even though I called every day, and sometimes was even just hung up on. Eventually after weeks of waiting, they told me I could pick up my car. Only for them to call later the same day (right before they closed) and once again asked to move my pickup date to the next day. I had to put my foot down and tell them NO. What concerns me most is the lack of consideration shown regarding the impact this situation had on me. Being without a vehicle for this length of time directly affected my ability to get to work and manage my financial responsibilities, including paying my bills. I did not feel that my situation was taken seriously, particularly in my interactions with the general manager. I understand that delays can happen; however, the repeated issues, lack of clear communication, and lack of sympathy made this experience extremely frustrating.

These people are a criminals they took full advantage of my elderly mother who was on fixed income…read moretried to cover up the damage they did and convince her that her car might have to be totaled or owe them allot more money every time she called them they would give her an excuse as to why it was not ready the tech they claim mad ea mistake and did extensive damage to the car than what was already there did not tell her only said it would cost more after inspection due to there alo work now my mother been without her car 2 months and. Since then lost her job due to the stress of the situation had a stint put in heart and more medical bills they refuse to this day tell her when her car will be ready and 1000 more in bedt now due to there sloppy work please don't take care three save your self the stress and money as we are dealing with they are horrible people and will take advantage of you where ever they can Taylor the manager refused to help and will not give you honest answers don't go there

Had damaged outside mirror replaced. Great service. Very knowledgeable. From our first contact,…read moremanagement and personal were very concerned about getting our vehicle back into good condition and were understanding of how important our vehicle was to us. Work done around 10/20/25 at the Killian Road loaction in in Columbia SC. Very good to work with. Thanks Larry and Linda Wargel

I got a very helpful estimate from service advisor Jeremiah Fleming. He explained the process in…read moredetail and helped me understand the next steps. Great location and customer service

This was a group of respectful, thorough and honest people. They worked to get the best price for…read moreparts, keeping me informed throughout the process. I will recommend Chuck's Auto Service to anyone and will use them again if needed.

I was over charged for glass replacement, and they left broken glass in the door. So not a…read moresatisfactory experience

I have not received my car back yet, but I think it's taking to long based on the actual damage…read more It is very hectic and inconvenient for me right now trying to get daily activities accomplished without my car. I hope I get it back sooner than the date they said.

I am extremely happy and satisfied with the high quality of work I received for my car, at Gerber…read moreCollision and Glass, on Atlas Road! I was treated to friendly professional and courteous service at this location, in addition to a great job they completed on my car! I recommend them to anyone and for me, it was a great experience!