I have used this office for cleanings for a few years now. Thankfully nothing more has been needed…read more The staff is very friendly and professional, making for a great experience. If there is a need for anything more extensive in the future, I look forward to the same level of care.

All the stella reviews lead me to Dr. Picard and his team who are amazing. Came in as a new patient…read moreafter breaking a tooth of mine and they were able to take me in immediately to take a look. The atmosphere is very clean and noticed an air purifier in every single room which depicts the type of environment it is. From a technological standpoint, the facility is pretty tech savvy. The equipment used is unlike what I have seen in other dental offices that is for sure. During my operation, Dr. Picard was very knowledgeable as he was explaining to the assistant what they were doing and why as a learning opportunity which is great. Staff was very personable from the start which made me feel very welcomed. I've been to dentist many times but you can immediately tell that Dr. Picard cares for the best interest of his patients and takes his time to ensure everything is done properly which is greatly appreciated. He constantly checked up on me to ensure I was not in pain which is nice. Now I have seen first hand why Dr. Picard and his team has a 5 Star review. Highly recommended. - Danny S.

I switched to Lincoln Dental several years ago and my long-time dentist retired. I've been very…read morepleased with the staff: in the office, hygienists, and dentists. After retiring several miles distant, I still do the drive in to Lincoln Dental. I find their fees to be "just right." I've had cavities filled and crowns out on. This time I called with pain on Sat. and an appt. was set up that fit with my schedule. Unfortunately I will need a tooth extraction, and they recommended that I arrange for that closer to home because of the anesthesia. But then they gave me an idea about what to expect, and questions to ask.

I went to mark a few times now . my last visit was for a cavity he was suppose to take care of ,…read moreinstead he grabbed a long stick kind of q tip and applied some kind of medicine on my gum, and said we will see how this goes ! went back had X-rays done and that same tooth The cavity was worse! went to dr Ruby and she took care of the cavity and said it's close to The nerve now and hopefully won't need a root canal . which in my opinion should of been taken care of with mark but for some reason didn't want to do it ! seems to be all about the money . a root canal is a lot more money than a cavity fill ! just saying .

for all new patients, reconsider this office as your dentistry, specifically if you are under any…read moremedical care that recommends no radiology. Unfortunately, the dental hygienist, manager and receptionist will make Medical recommendations to have radiology done, and if you can not comply they will be rude and not render care. Awful experience with office Manager, Nicky and the receptionist I barely understand. Lack of Customer Care.

Not a good place to work. Dr fires people. Never keeps same staff…read moreNo benifits. Cuts hours and doesn't keep her word. Very deceptive. Would not recommend working at this place

Wish I had come here years ago!!! My husband has been a client of Dr. Yousef for several years. He…read morenormally goes for cleaning and hasn't been to too many dental offices in his lifetime. He used to be one of those people who avoided seeing the dentist unless there's pain. He thinks they're all the same, but they're not! My previous dentist would point out certain problems, like a chipped tooth and receding gum lines but never bothered to suggest any treatments other than an expensive mouth guard to keep me from grinding my teeth at night. It really annoyed me that he made a joke about my chipped tooth. One of my fillings started to wear down and became sharp like a dull saw. Luckily my previous dental office had a long wait for openings and I managed to book an appointment with Dr. Yousef for an earlier appointment! After a cleaning and assessment, he noticed my chipped tooth, receding gum line and immediately had treatment plans in mind. Dr. Yousef fixed my chipped tooth, smoothed down my chain saw molar, and filled in the deep recesses of my receding gum lines, which would avoid Gum Graft Surgery in the future. He did all of this in less than one hour!!! I was amazed!!! Also, I love that he's polite and respectful and doesn't make stupid jokes like my previous dentist, even though he's not a very talkative man. Btw...I opted for no local anesthesia because I hate having a numb mouth for hours. I really appreciated how gentle, quick, and efficient he was. The dental hygienists and front desk people are also very nice. Highly recommend Family & Cosmetic Dentistry!

Very poor customer service. Tried to make a first time appointment was told that my insurance was…read morenot active that they could not find it. I proceeded to call and verify with my carrier as it has been used numerous times before and has processed many claims. Verified my information offered to drop off my member services card and was given a rude answer that they could not do anything. I tried to hang up and maybe get another operator to give my information over to perhaps my name was incorrectly spelled instead this person had the same attitude claimed they heard me "badgering" their coworker. Just very rude in general. Poor customer service skills.

Unfortunately, dentists and hygienists do a poor job of doing a "periodic exam". At this office,…read morethey charge $55.00 for this service every time I get my teeth cleaned. They do not look all over my mouth, tongue and throat like I have seen in a NIH pamphlet- https://www.nidcr.nih.gov/sites/default/files/2017-09/detecting-oral-cancer-poster.pdf and an ADA video- https://www.youtube.com/watch?v=7mv073MJzlg If you charge the exam fee, do the job thoroghly.

Top of the line, clean facility with kind and caring staff! Always a great experienceread more

I have been a patient of this practice for as long as I can remember and have never had a bad…read moreexperience. The hygienists are friendly and gentle, the doctors are competent and informative, and the reception is warm. Despite a large practice, I feel like they know me personally, and I've never had to wait for an emergency appointment.

From the owner: Welcome to Stepka Family Dental, your friendly neighborhood dentists dedicated to gentle,…read morehigh-quality and comprehensive dental care. We specialize in treating your entire family like it's our own.

I've been a patient here for several years and there's a clear pattern of unethical behavior. Years…read moreago, I had a cavity filled that didn't hurt before but caused ongoing pain afterward. When I returned, they took an X-ray to address their mistake and then charged me $200 for it. The tooth still bothers me to this day. More recently, I was told they accepted my new insurance, had work done, and was later charged $500 because they "never accepted" it--despite admitting they knew that beforehand. They told me I was out of luck and that they don't work with my insurance because situations like this happen. On top of that, my dentist was switched to her sister without my knowledge, and after a routine filling I was in pain for weeks. Overall, this office is dishonest and I would not trust them

Unprofessional treatment of patients. Shuffled around to doctors on staff with no continuity. I…read moresuggest seeking care elsewhere.

Thanks to Victoria and Dr.Shah for their excellent work everything went smoothly today always on…read morepoint

I went during pandemic due to not many dentist open and had an issue with some of my bottom teeth,…read moreI had decided to get them all extracted and wanted to discuss implants instead of dentures, Got we will come back to that. The main dentist reprimanded a tech right outside my door and it was very unprofessional. Day of extraction appt, after 3 hours late for my appt, i asked if was going to be soon if not I had no issue rescheduling. Told will be in a few minutes. Another hour goes by and i go back to desk this time to just reschedule when said oh no she is coming to get you right now. Once in room waiting on surgeon and he and his assistant come in laughing but in a more sexual way, thought that was odd. I said i was ok to reschedule seeing as he seemed to be running so far behind. at this comment he was not happy, i said if running that late maybe ask desk to let people know and they could come back later. He got more upset at that and said " things happen" Honestly i think the thing was an adventure with the tech. After he was done and i was waking up, he rudely said i even left you impacted wisdom tooth in. "how is that". I was too out of it to even catch on before he left the room. Next on to 1st set of teeth which not going to say much about as too swollen to have any idea on fit. went back a few more times to adjust never fit good for more than couple hours before hurt again. Everytime they made my next set of dentures they used WAY too much of the goo and it made me gag. once time i started to choke and had to spit out the set and they got mad they had to start again. I asked many times not to put so much in, but never listened. Most times I was there it was like the dentists were more interested in extra curricle activities than my needs. I never did get a pair of good bottom dentures to wear and now I am looking to have top out and definitely going elsewhere, and will see about getting a new bottom denture done also

Exceptional in every way: Dr. Galanis is absolutely superb both as a clinician and as a person; the…read morestaff is very helpful; the facility is clean and inviting; and parking is so easy. I would not go anywhere else!

Literally the worst place to deal with. Making an appointment a year ago was a pain had to come…read moreinto the office to make it. Have to say the dentist is great the tech I got was great but then I scheduled my 6 month out appointment, got it cancelled on me, which I get. Got rescheduled for a day that wasn't great for me because their office books out so crazy far and they barely can fit you in. Had to cancel because my son was super sick so short of me bringing a sick kid to the office had to cancel. Told them I would pay the 50. Tried to re book they said not until I paid. I get it. Put me on a cancellation list for appointments though which makes zero sense. Called me I booked the appointment which was great because I had forgot. Got told THROUGH TEXT my appointment was cancelled due to not paying and not having records from 8 YEARS AGO. Shouldn't this have been told me when I made the appointment? Now I'm out an appointment AGAIN. I get it. Ok. Got records from old place. Still won't make me an appointment because the dates were not on the paper work. BUT TOOK MY 50 DOLLARS - and all because they couldn't see the dates on the paperwork?? You have my records and my money. Ok. Called old dentist office back and said they didn't send what they need. That dentist office was like yeah we did also they told me needing those records to make an appointment was crazy. Agreed. So I called back said Nevermind. Super annoyed. Also out 50 dollars for a rescheduled on their end appointment. I just want to get my teeth cleaned since I pay for it

I am absolutely blown away by the phenomenal level of care and client education that I received at…read moremy appointment. I have never had such a thorough oral examination and I was so pleased with their high level of attention to detail. Samantha, the dental assistant, was friendly, highly skilled, and efficient. She has excellent bedside manner and explained every procedure in detail before and during so I knew what was going on. She took beautiful dental radiographs in a very short period of time, I was impressed with her technique! Dr. Picard was warm, friendly, and knowledgeable. He started my exam by talking to me about myself and non-dental related topics which really made me feel at ease and definitely got rid of those pre-visit butterflies in my stomach! His exam was detailed and he took the time to ask me several times if I had any questions or needed further explanations on anything. Both Samantha and Dr. Picard went above and beyond! The texting feature makes check-in seamless! I really can't recommend them enough.

My appointment today was for removal of a broken crown (an old one, not Picard Dental work), prep…read morefor a new crown and fabrication and installation a temporary crown. Dr. Cathcart and Brenda are a great team, working efficiently together and explaining each step of the process. The whole procedure was painless, my most important metric. I would strongly recommend Picard Dental Associates to anyone needing dental care.