When Dr. Malesra took over Branch Village Dental, my wife and I decided to stay at the practice and…read moregive him a try. In late 2023 I began experiencing discomfort on the palate side of my gums and decided to wait a short time until my cleaning visit in January 2024 to have it looked at. The hygienist I had was pleasant to work with but, recently, has shown that she did not use good judgement. After looking at my issue, she had no idea what the problem was and left me with the impression that there was nothing to worry about and that it should clear up on its own in time. She not only did not have any idea of what was going on, she also did not feel it important enough to consult with or ask Dr. Malesra to spend a minute to look at it. My next visit was in July when the doctor would examine me. The discomfort had not gone away. Upon examination, he said that I probably at some point had a food particle, such as a popcorn husk, stuck under my gum causing irritation, but he did not find anything. He then advised that I try rinsing my mouth with 3% hydrogen peroxide three times per day and get back to him in a few weeks. After that he gave me a prescription for Chlorhexidine. Both did nothing. A few weeks later Dr. Malesra took an X-ray and said I might have gingivitis, recommending I see a periodontist. I went to the periodontist that he recommended. That ended up being a big mistake and a total waste of $115. I will spare you those details except to say that he mentioned that the x-rays Dr. Malesra's office sent to him were dark, blurry and unusable and had to take one of his own. Being totally unsatisfied at the point, I chose to see a different periodontist, one that my wife had seen. The difference between the two were like night and day. He, too, thought the x-rays were bad and had to take one of his own. He performed a complete checkup, took photographs of what he suspected and, after some time, did a biopsy as there were white bumps that proved to be Leukoplakia, a problem that could possibly end up being oral cancer. More time will have to pass to determine if this is the case. The point here, though, is that had the hygienist done her job and had Dr. Malesra look at me in January instead of having to wait 6 months, what may end up being cancer could have been caught six months sooner and most likely better treated! On a Tuesday, I tried calling Dr. Malesra and spoke with a receptionist to set up a time to speak with him to discuss my feelings. I was told he was at lunch and she would have him return my call. It took three days before I finally received a call from the office manager wanting to know what the issue is. I told her I wanted to speak directly with the doctor and she said she was told to speak with me instead. I could not speak with the doctor. I feel any small business owner who refuses to speak with an upset customer directly is a coward and a very poor businessman and should not run a business. To sum it up, in my opinion, it appears both the hygienist and Dr. Malesra are only adequate in their basic job functions, and when there is an issue outside of normal cleaning or pulling a tooth, they are not of much value. I recommend looking elsewhere if you are looking for a great dental practice. Both my wife and I have left the practice with no regrets!

Branch Village Dental has a very friendly and professional team. Dr Malesra is a wonderful dentist…read more He has a gentle touch and kind demeanor. I have total confidence in his care. I look forward to seeing this team on each visit. I highly recommend them.

I have used this office for cleanings for a few years now. Thankfully nothing more has been needed…read more The staff is very friendly and professional, making for a great experience. If there is a need for anything more extensive in the future, I look forward to the same level of care.

All the stella reviews lead me to Dr. Picard and his team who are amazing. Came in as a new patient…read moreafter breaking a tooth of mine and they were able to take me in immediately to take a look. The atmosphere is very clean and noticed an air purifier in every single room which depicts the type of environment it is. From a technological standpoint, the facility is pretty tech savvy. The equipment used is unlike what I have seen in other dental offices that is for sure. During my operation, Dr. Picard was very knowledgeable as he was explaining to the assistant what they were doing and why as a learning opportunity which is great. Staff was very personable from the start which made me feel very welcomed. I've been to dentist many times but you can immediately tell that Dr. Picard cares for the best interest of his patients and takes his time to ensure everything is done properly which is greatly appreciated. He constantly checked up on me to ensure I was not in pain which is nice. Now I have seen first hand why Dr. Picard and his team has a 5 Star review. Highly recommended. - Danny S.

I went during pandemic due to not many dentist open and had an issue with some of my bottom teeth,…read moreI had decided to get them all extracted and wanted to discuss implants instead of dentures, Got we will come back to that. The main dentist reprimanded a tech right outside my door and it was very unprofessional. Day of extraction appt, after 3 hours late for my appt, i asked if was going to be soon if not I had no issue rescheduling. Told will be in a few minutes. Another hour goes by and i go back to desk this time to just reschedule when said oh no she is coming to get you right now. Once in room waiting on surgeon and he and his assistant come in laughing but in a more sexual way, thought that was odd. I said i was ok to reschedule seeing as he seemed to be running so far behind. at this comment he was not happy, i said if running that late maybe ask desk to let people know and they could come back later. He got more upset at that and said " things happen" Honestly i think the thing was an adventure with the tech. After he was done and i was waking up, he rudely said i even left you impacted wisdom tooth in. "how is that". I was too out of it to even catch on before he left the room. Next on to 1st set of teeth which not going to say much about as too swollen to have any idea on fit. went back a few more times to adjust never fit good for more than couple hours before hurt again. Everytime they made my next set of dentures they used WAY too much of the goo and it made me gag. once time i started to choke and had to spit out the set and they got mad they had to start again. I asked many times not to put so much in, but never listened. Most times I was there it was like the dentists were more interested in extra curricle activities than my needs. I never did get a pair of good bottom dentures to wear and now I am looking to have top out and definitely going elsewhere, and will see about getting a new bottom denture done also

Be careful when booking a dentist appointment. they advertise a "regular cleaning" for only $29, so…read moreyou book thinking you're actually getting your teeth cleaned. But when you get there, they only do an exam to check what's wrong with your mouth, they don't do the cleaning, and they still charge you the $29.

I went to Dr.Frank Gibbons over a year ago. I broke a front top tooth and was in need of a dental…read moreimplant. I eventually received my implant and was very happy. I also had a few cleanings was very happy. The woman in the office were always pleasant. I truly felt that this was the place for me. I went to the dentist about 3 weeks ago. I cracked a back tooth and it was tender. Dr. Gibbons took X-rays and told me he could save my tooth by rebuilding it a placing a cap over it. I was concerned that the pain would get worse. He said I should be fine. When I was checking out, the receptionist told me his first available appointment was 5 weeks away. I was concerned so she said she would put me on a cancellation list. 2 weeks passed and my tooth started to really hurt. The office was closed for Memorial Day weekend so I had to wait. My pain got so intense. I tried everything over the counter. Nothing worked. I called an on line dentist. He gave me antibiotics, 800 mg of ibuprofen and antibacterial mouthwash. Another day passed. I was not able to eat and by night my entire body was trembling. I am also a diabetic so not eating was an issue. My husband brought me to the ER. After waiting 6 hours to be seen, the DR gave me a mouth rinse to numb my mouth and a stronger pain med. My husband called Dr Gibbons office and explained everything to the receptionist. She returned his call only to say Dr Gibbons didn't feel comfortable to address my issue but could refer me to an oral surgeon. Needless to say, I was so upset that he wouldn't even take a look at my tooth. I found a dentist who took me right away. He was compassionate and understanding about my situation. He fit me into his busy schedule and will be giving me a root canal 4 days from my visit. How can a Doctor I just met do all that for me yet a Doctor I've been going to not to mention spending a good amount of money not even care.

From the owner: Walk-ins welcome (Monday-Thursday) Dr. Gibbons is now…read moreaccepting new patients! General, Cosmetic and Implant Dentistry

I've been a patient here for several years and there's a clear pattern of unethical behavior. Years…read moreago, I had a cavity filled that didn't hurt before but caused ongoing pain afterward. When I returned, they took an X-ray to address their mistake and then charged me $200 for it. The tooth still bothers me to this day. More recently, I was told they accepted my new insurance, had work done, and was later charged $500 because they "never accepted" it--despite admitting they knew that beforehand. They told me I was out of luck and that they don't work with my insurance because situations like this happen. On top of that, my dentist was switched to her sister without my knowledge, and after a routine filling I was in pain for weeks. Overall, this office is dishonest and I would not trust them

Unprofessional treatment of patients. Shuffled around to doctors on staff with no continuity. I…read moresuggest seeking care elsewhere.

Great experiences! They are amazing. The staff are nice, caring, and extremely helpful. Would…read morehighly recommend!

Get with adults and kids! Perfect for the whole family. Staff are always kind and very thorough. :)read more

After $1,300.00 on root canal tooth snaps at gum line. Keep up the good workread more

I started going to Dr Peloquin in the early '80s & I was never scared to go back to the dentist…read moreagain. He was so gentle & caring & I was amazed at some of the procedures he could do! He even opened his office & had his wife come in to assist him when I was having a problem. I don't know of any other dr that would do that for a patient! Dr Peloquin was the best dentist I ever had and I only stopped going there because he was retiring. I will never forget how he went above & beyond for me with his great staff like Anna & Vicky. Dr Peloquin, I hope you're enjoying your retirement & I really want to thank you for your excellent care!

I've been coming here my entire life, so that says two things: they must be good if I'm 30 and…read morestill coming, but also I don't have another dentist experience to compare it to. They've never botched a surgery or filling. The secretaries are very nice and so are the dentists. Dr Sloan and her sidekick Cheryl can get pretty deep into the small talk during a procedure. That never really bothered me, but I could certainly see it bothering others. They take a while to get with the times. I think they got a TV in the waiting room and started using email for reminders/communication maybe 2-3 years ago.

Is always a sincere pleasure to be met with such friendly staff and to be treated with tenderness…read moreand caring by each and every individual staff member. Dr. Ed Swiderski has a gentle and humorous approach when giving you not so good news despite your own efforts to keep your teeth healthy. Dr. Swiderski has plenty of common over-the-counter ideas on how to care for your teeth rather than prescribed expensive prescription Solutions for the care of your teeth / gums. I would highly recommend dr. Swiderski and all of the staff members to anyone that comes across I need for dental care. I have finally found a comfortable fit for my periodontal care and I have never been happier being there with such professional and down to earth staff members at any office of any medical need I have had. Thank you to the staff for consistently being courteous and professional... you gals Rock!

I've been with Uxbridge Family Dental for several years and have always found the staff to be…read morefriendly, informative and professional. Allie has been my dental hygienist for most of my tenure at UFD and always does an excellent job! GM