Went in w my daughter for a last minute gift for her friend. Make up specialist was helpful showing…read moreselections and helped us pick a nice lip gloss in the color we liked. When we left the store, my daughter noticed she gave us a different color as the color we wanted wasn't in stock. Seemed like a slimy move just to make the sale. Won't return it but also won't be going back to this store in the future.

I desperately needed help with my makeup, this store is AMAZING. The people who work there are so…read morefriendly and helpful! I would absolutely recommend this store to anyone.

I love how the store is pet friendly so I always bring my dog in to this department store!…read more Dianne in the beauty department was very helpful and stepped in right at the perfect moment when I needed help to purchase something.

This review is specifically about the bra fitting service. I highly recommend that anyone who wears…read morea bra go here and get fitted. Did you know that 80% of the people who wear bras wear the wrong size? The woman who helped me and sized me and found me the perfect size and style, Diana, is AMAZING! I had no idea how off my size was and she fitted me with the proper size. When I tell you I felt like a new woman, I am not exaggerating. My tops looked instantly better, I got almost an inch of lift, and my posture was much better. It was a total game changer, and now I will be going every year to get sized and to purchase bras there. The prices for the bras are a bit $, but they are worth it. I will no longer buy cheap, ill-fitting bras after this experience. Diana was saying it is a good idea to get fit each year because your size can change over the years. She mentioned a year is a good rule of thumb because bras will start to wear as you wear them and wash them. She gave me proper instructions for washing and care. I fully believe this is an investment you should budget if you are able. I never knew that having a properly-sized bra could make a world of difference. Thank you, Diana, for your help and for being amazing!

Ugh. Every "try me" or "sample" was dirty or empty. Don't bother. There must be another makeup…read morestore nearby

The employees at this location really need some solid customer service training ASAP (which begins…read moreat hiring... a warm body with no personality is worse than having no one to hire!!!): I went in to return an item I had purchased in Chestnut Hill, item was in the original bag with receipt, never opened and I even had the little gift that came with purchase in there as well. Should be easy, right? I passed 3 associates on the sales floor, none of them even looked at me (11:45 on a weekday morning October 5th, it wasn't as if the store was packed). Made my way to the back and waited while the extememely bored looking girl at the register (Yanna? Yenina? Dark brown hair) was not even helping the woman who had just made a purchase, she handed a Sephora bag to the customer so she could bag her own purchase. Weird. No hello for me - no thank you or anything else at the end, but I expected that. No smile, nothing. Just a "here is your receipt". There are a few reasons why I shop almost exclusively at Ulta now, and this is a good example of one (if Ulta had carried this Estee Lauder foundation, I would have purchased there)!! Should anyone at Sephora read this and care, one of these numbers from my receipt must be the employee number: 388 4 308334 90757

Webster square Sally's been going for 5 plus years new employees treated me like crap. You don't do…read morethat to customers. You want me to spend be kind. I will never go back there!! Done

I used a crappy grey dye that left my hair BLUE and after trying a bunch of home remedies, color…read moreoops, bleach, ugh nothing worked! The ladies at the location were super helpful with their recommendations and the blue came out right away and I also got a hair mask they recommended that brought my fried hair back to life. I can't tell you how many times hair dressers or hair people have been rude or kind of annoyed with me for experimenting on my hair or using the wrong product , "go to a profesional next time!" These ladies were a breath of fresh air, nice and knowledgeable. Honestly I'm only going there from now on, and asking BEFORE I mess my hair up the next time. Thank you!

I thought the sales people were pretty helpful. Ive been out there twice now. The last person I…read moreworked with was much more helpful and friendly. I wish there was a Blue Mercury in downtown Boston or on Newbury Street, so I didn't have to make the long trek out to Natick.

Wow...I know they just opened and the staff might still be a little wet behind the ears, but come…read moreon! Why is it that the most friendly and helpful salesperson isn't even an employee of Blue Mercury, but a visiting makeup artist from Laura Mercier. I went in with the intention of picking up a gift for a friend who lives out West, but I needed to know if they had a store in her area just in case she might want to return said gift. NOBODY could tell me if they had a store my friend's area, nor could they locate a store listing in the store to look it up. One salesgirl was on the phone, the other totally disinterested. The Laura Mercier artist was obviously the only one trying to help, but she doesn't work for the company, so her knowledge was minimal. 2 stars for their assortment of beauty products that you can't find at Sephora or Nordstrom, but thats it.

This review is for the NATICK, MA AVEDA PRODUCT STORE. I received professional, individualized and…read moreoverall outstanding professional service from Omar today. I have made the decision over the last year to support as many small businesses as I can. I am so glad I went to this store today. Although I purchased what I went there for, (skin care products), I also received an amazing assessment of my hair and free products to try based on Omar's assessment. The store is very organized and clean. Meets this Virgo's needs!

Everyone knows Aveda, their concept, their philosophy, so I won't get too into that…read more Two things made me really happy when I went to the Aveda store last night at the Natick Mall. 1) They are now the only cosmetics company that has plants powered 100% by wind generated electricity. That's pretty awesome. 2) When I purchased something, the salesgirl asked me -first- if I wanted to put the purchase in my courier bag. Generally when I shop, I have my bag on me, and I try to put as much stuff in it as I can because I hate creating more waste. Lots of shops get pissy with me when I say I don't want a bag, because obviously walking around with a big advertisement in your hands makes them look good, or possibly more desirable. So the fact that @ Aveda their first inclination is to get the consumer to reduce waste is awesome. Plus you save 10 cents, which is neat.

Went there this morning to get some makeup and hair dye. The staff was so welcoming and friendly!…read moreThe women that cashed me out was especially sweet and made my whole morning honestly. Love the welcoming energy they have. My favorite ultra to shop at.

I don't understand this store at all. It has tons of inventory and no one working there. I walked…read morearound for 10 minutes looking for someone to help me. Unlike other Ultas, this one makes no sense. How can they sell product and be profitable without sales people? The energy is all wrong and the business model is awful. Just my opinion

My appointment was with Rebecca. She is awesome!!! She and the staff are so down to earth,…read morefriendly, caring and informative. The facility itself is immaculate and inviting. I am thrilled to have found this location and will be back for more treatments!

Nurse Fiona is Amazing! She is so welcoming and listens to…read moreher clients. The staff so friendly . The rooms are super clean and relaxing. Every visit is always 100% awesome.

After doing a ton of research on various surgeons in my area, I finally booked a consultation with…read moreDr. Davidson for a surgical procedure I had been contemplating and researching on realself dot com for quite sometime. After my consult with Dr. Davidson, it was the tipping point for me to make a decision to move forward and I'm so glad I did. Dr. Davidson took quite a bit of time to evaluate me, explain the various options available and also used software and digital photos to show me what my outcome could look like based on my goals and options. His entire staff from my initial phone call, the consult, the procedure itself and follow-ups have been flawless. Post surgery when I had questions that popped up, I would email Dr. D and send a photo of what I was concerned about and he responded almost instantaneously even on weekends. The atmosphere is extremely professional and efficient but at the same time each and every staff member I encountered was genuinely kind and personable. I've since been back for other services even though there are options closer to home. Highly recommended! Tips: GPS programming make sure you use Wellesley "Hills" and not just Wellesley Parking lot is confusing to get to. Enter from the side street and ignore what looks like barriers to the driveway to get to it.

I truly don't even know where to begin--my experience with Dr. Davidson and his team has been…read morenothing short of exceptional. From the very first moment I walked into the office, I was greeted with warmth, professionalism, and genuine care. Every single member of the team made me feel at ease, supported, and valued--through every pre-op, post-op, many phone calls with questions, and today's follow-up appointments. The office itself is pristine--clean, modern, and welcoming, with a calm and positive energy that instantly puts you at ease. But what really sets this practice apart is the people. The patient care team (from the amazing nurses to the friendly faces at the front desk--who greet me by name with a big smile every time) are simply phenomenal. They are kind, compassionate, and truly invested in your well-being. And then there's Dr. Davidson. He is incredible--kind, confident, and truly gifted. During my consultation, I came in with a long list of questions, and he had already answered every single one before I even had to ask. His bedside manner is unmatched--he exudes warmth, professionalism, and a calm confidence that instantly builds trust. I knew I was in the best hands. This entire process was seamless, and I couldn't have asked for a better experience or better results. I am beyond grateful to Dr. Davidson and his team--I cannot recommend them enough. 10/10 doesn't even begin to cover it!

The pharmacy doesn't know what they are doing so I changed to another one…read more The store is good but always a change of personnel, waitpeople at the registers.

Very shoddy. I called on Wednesday to get a refill on my pups anti seizure medication. I had…read moreenough to get through Friday night. This was a refill mind you, I thought this would be plenty of time in the event there were any issues. By late Thursday afternoon, I do not hear from them. Usually I get some kind of message either it is ready or there is some kind of delay. So I call them can't get through until Friday 1pm. I am told they need to verify the DEA number of the vet. Since Wednesday I ask. They say they don't know what happened. Call back in a few hours. So I do it took me two hours before I got through. They still had not called the vet. I tell them the vet closes in one hour and my pup is going to start missing doses. They tell me they are going to call now. Now it is Saturday morning, shockingly I do not get through. I start driving there on my way I call the vet. They tell me they sent something over twice on Friday. And would send again now. I get to walgreens, they say they still do not have what they need or can't read the Dea number. They call the vet while I am waiting, the vet calls me and asks that I come in to pick up the script. Which I do, it is the same script that was sent to Walgreens. I could read the DEA number and evidently so could CVS because that is where I brought the script and had what I needed in half hour. I should not have had to spend hours on this. This is a medication. A very much needed medication that could cause harm to my pup if she has missed doses. A little scary to think about if they are this lax with everybody's and every pets medication. Also, the Vet office said staff was rude when they called. Nobody apologized or seemed to care about the potential harm this could have caused my pet.