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    Benefit Cosmetics BrowBar

    3.7 (289 reviews)
    Closed 11:00 am - 6:30 pm

    By appointment only

    Updated 3 months ago

    Services - Benefit Cosmetics BrowBar

    Eyebrow services

    Waxing

    Benefit Cosmetics BrowBar Photos

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    (After my appointment)
    Rachel R.

    I was really hesitant to write this review because the lady who tweezed my brows was so nice. But I have been through hell after my appointment here, so I feel as though I need to share. I have had full and defined eyebrows since I started going to benefit when I was 12 (almost 13 years ago). I have spent all these years making sure they stay full. However, two months ago, when I decided to try this location, my eyebrows were absolutely destroyed and completely thin. I have never EVER had more sparse or thin brows in my whole life. I have shed TEARS trying to grow these brows back since this appointment. It has been two months and they are still in terrible condition. I'm done with Benefit. Please DO NOT GO HERE. Below, I've attached pictures showing just how much hair she took off. (Grey sweatshirt= after my appointment; blue and white sweatshirt = before my appointment)

    My welts from this wax
    Angel J.

    DO NOT GO HERE THIS IS AN ACTUAL HEALTH AND SAFETY ALERT. I went in yesterday for the free birthday brow wax. The girl was so busy talking to her coworker she burned me. At first I just thought the wax pulled harder then normal, when I got in the car I saw the massive WELTS from the burns. I'm so upset. Today is my 30th birthday and now I have to go to my party looking like this. You have literally ruined my birthday Benefit. UPDATE: I sent them an email and THIS is how they respond. The customer service rep couldn't even be bothered to update the template. Way to go benefit. You really care

    Stephanie R.

    I have been coming here for 6 years to get my brows waxed and make up lessons. I love benefit cosmetics and the girls that have waxed my brows have took time to talk to me about how I want my brows shaped. I want to highly recommend make up artist Jennie! She has done so many looks on me and I have never felt disappointed. Every time I see her interactions with customers while she is doing my make up she is so knowledgeable with every product and ready to help. She is amazing!

    Got mine done by Kevin and when I looked in a larger mirror, realized that one was more arched than the other. Disappointing.
    Rebecca H.

    One of my friends got her brows done and it changed my life! Seeing her professionally done eyebrows made me realize the difference between plucking some hairs here and there versus getting them done. I've been coming to Benefit Brow Bar at Macy's for the past couple of months and it really has made a difference. Marlin transformed my brows from ugly ducklings to swans! Even Tiger Momma was impressed! However, it's definitely hit or miss. Kevin once did my brows and while the conversation was great, my eyebrows came out crooked. I didn't notice it at first when I first looked in their hand mirrors, but afterwards, when I got home and looked in a full length mirror, I realized that one eyebrow was curved while the other was arched. Oh dear. Luckily, these silly things called eyebrows will grow out for me in a couple of weeks!

    Megan W.

    I am in love with my brows! When you go in to get your eyebrows waxed, they will also fill in your brows and cover up your redness! No need to run to BART with your head down...you can go right back to work. Ayela was incredible and took her time to make my brows look as close to perfection as possible. She also taught me the right way to fill in my brows. I've been doing it all wrong! Could not recommend enough!

    Brows before the wax
    Lily N.

    So based off the reviews I decided to make an appointment with Sharlene. I came with pretty full brows and was hoping to get them cleaned up/shaped so they would look even. Unfortunately I've always been a bit skeptical when it comes to waxing my brows since I had an absolutely horrible experience at benefit years ago back in LA. I chalked it up to the technicians having less control with wax than with threading. This time my coworker told me to go since they have a complimentary birthday brow wax & seeing as it's my birthday week I figured why not give it another chance? Bad bad idea, as you'll see with my pictures my brows came out looking worse than they did before I came in. Sad sad bears :( You can tell one of my brows has a nice shape & the other brow is waxed WAYYYY too much where it's awkwardly thin and sparse. The arch is also way too high compared to the other brow. What's worse is I noticed it after I got back to work and my co-workers told me my eyebrows were all off and uneven Sigh I had my brows tinted recently and it looks like after this I'll have to go ahead and pick up my Eyebrow pencil and fill in all that negative space that's left bare from the wax. Benefit brows you fool me once shame on you, you fool me twice, shame on me. Can't say that I'll be back a third time :( The experience would be a 1 star but Sharlene was really nice so that at least in itself deserves an extra star.

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    3 months ago

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    3 years ago

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    7 years ago

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    5 years ago

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    Store M.

    Thanks for the review! We look forward to seeing you again soon!

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    4 years ago

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    3 years ago

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    12 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    5 years ago

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    Store M.

    Thank you for your review! She sure does slay some brows :)

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    18 years ago

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    13 years ago

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    12 years ago

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    11 years ago

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    8 years ago

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    9 years ago

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    Karolina T.

    Thank you for the review Natasha! We hope to see you soon :)

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    18 years ago

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    19 years ago

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    Page 1 of 8

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    (Enter from the side that is across from Macy's Men.) The aesthetician I had was Nicole and she was great.

    Mentioned in 47 reviews

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    reWAXation

    reWAXation

    4.7
    (627 reviews)
    1.8 mi
    $

    5 stars hands down for both the quality of the waxing services and the amazing experience this team…read moreprovides. I've always been super scared about getting a Brazilian despite my relatively high pain tolerance. I decided to bite the bullet by booking with Erin after a long day at work. In all honesty, she made the experience so much easier and relaxing even despite the pain and discomfort that comes from these waxes specifically. Upon walking in, she instantly greeted me and was super welcoming. I used the bathroom before my wax to calm my nerves and walked into such a pretty and pink glittery bathroom! Not gonna lie, it was a pretty good distraction lol. Like any person would, I was pretty nervous but I decided to go for it because of the results. It was so worth it. It does hurt, but it wasn't as bad as I thought it was gonna be. Your first wax always hurts the most because obviously you don't know what to expect, but it does get better after the first strip. I have to say though, what really helped ease my nerves was how chill the whole environment was. The staff makes every client feel welcome, and in my case Erin was super friendly, thorough, and overall such a vibe. It made the entire experience feel a lot less intimidating. They also have complimentary snacks and drinks and initially I passed on them because of how nervous I was, but after my session, best believe I ran to the snack station. As an SF native, I am proud to say that I will be returning to reWAXation as a regular! I am so glad I found this gem. Thank you to Erin and the team for making this experience so much less daunting and a bit more fun!

    I got baited into this place by their Instagram ads for the new client special $30 brazilian all…read moreover my feed. I said, hey why not? Might as well give them a try. I booked on their website and did not pick a specific esthie but just said "anyone." Mostly everything is done online (forms). For the new client special you have to upload a picture of your photo ID into their system. I wasn't too thrilled about this as I don't like the thought of my ID being in their database. Cyber related incidents are on the rise now a days. I had my sensitive info stolen from my old CPA and fraudulent tax returns filed under my SSN before so no type of business is safe. A day before my appointment I got a text from one of their workers basically telling me that I hadn't confirmed my appointment and to do it before EOD otherwise my appointment would be cancelled. The text was sent with a bad tone. Kind of like, "you better do this or else" type of tone. I frequent several establishments that are appointment based and only one other place has told me if I didn't confirm the day before that my appointment would be cancelled but they warned me of this policy ahead of time so I already had a heads up. On the day of the appointment I got another text from someone there reminding me to do my forms before coming in. They really love reminding people through text over here. They also send you a text about 15 mins prior to your appointment to check in and then another text with the door code to let yourself in to the waiting room. They have drinks and snacks there for you while you wait which is a nice touch. Artrecia was my esthie and from the moment she called me back she had a very off putting attitude. I don't know if she was just having a bad day but it for sure seemed like she hated her job. Conversation with her during the service was minimal. I felt like I was doing all the talking and just getting short answers from her. It really was the opposite of what some people said about her personality in other reviews on here. Artrecia waxed me pretty quick which doesn't necessarily mean that she did a good job. I was actually expecting that she did a mid job based on her attitude alone and I wasn't wrong. My boyfriend later on examined my brazilian and pointed out at least 7 patches that Artrecia missed. Some were on the front part so it's crazy how she missed those. She didn't go in with tweezers or do clean up strips afterwards to get the spots she missed. Nevertheless, I still tipped her $10 which I feel like she didn't even deserve for the mid brazilian she did on me. Now I'm wondering if I'll ever come back. One thing is for sure, if I ever do, I won't be going back to Artrecia.

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    reWAXation
    reWAXation
    Salon makeover!

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    Salon makeover!

    Benefit Cosmetics BrowBar - cosmetics - Updated July 2026

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