As far as insurance goes, it was acceptable and what I expected. Thier customer service online and…read morevia phone is terrible. I tried to get some general information about my coverage and locating a doctor who accepts my insurance, and it was nearly impossible to get that information. You can't get it on their website, though they will tell you it is available, but nobody was able to find it once they tried to help me find it. So rather than provide the assistance, they just hung up the phone on me or just discontinued the online conversation. This happened twice online and once via the phone. On the fourth try, I finally found someone to assist me via the phone. The person who barely spoke English tried very hard to assist me and eventually emailed me the list, which was just fine, as they agreed it actually in not available on their website.

Molina Healthcare of Washington is the best health insurance provider I have ever had. Despite…read morehaving worked as a human resources professional for several mid level companies, I have never experienced the level of dedicated and personalized from either Regents and Kaiser. With Molina Healthcare of Washington, I have had zero issues with approvals or getting the care I need. I was recently enrolled in Molina's Healthy Homes program and assigned a care coordinator, Ms. N. Areola. Over the last six months, Ms. Areola's expertise, resources, knowledge, and guidance have helped me to navigate the complex healthcare system and made finding a solution to a challenge or answer to a question MUCH easier. She is extremely responsive both by email and text. When I recently reached out to her to ask for assistance with a denial of my medication, she solved the problem within hours. It is really reassuring to have this resource to reach out first rather than being stuck on hold or heading to the emergency room or urgent care for answers. Being enrolled in Molina's Health Homes program has made a profound difference in my life, and I will always be grateful for the assistance, professionalism and kindness I have received from Molina Healthcare of Washington.

Parking can be an issue, especially if you don't want to spend a week's paycheck in the garage,…read moregiven that many have to wait for a long time before their scheduled appointments. Street parking is scarce, and cars passing by all seem to be in a hurry, honking their horns, crowding and not wishing to allow you the space, nor the time to park safely and quickly be out of their way. Inside, confusion ensues, as confirmation emails steer you to the 4th floor for children's covid vaccines, yet, after standing in line, you come to find that you must return to the first floor and stand in yet another line, fill out more paperwork (though it was all done previously online), and await your turn, which comes 20 minutes after your scheduled appointment slot. Staff don't seem to trust parents about their children's behavior and ease with vaccines - I'm sure they see the gamut of response, more of them being the children who flinch, flail, scream and protest. Our children are not like that, yet those who administer the vaccine don't trust me/us and force us to restrain our children uncomfortably and unnecessarily; after which they gawk at their calm and composed demeanors, complimenting them and wide-eyed congratulating us, their parents.

Dr. Ramanathan will perform a total hysterectomy without your knowledge or consent falsify the…read morediagnosis, up coded it to a larger reimbursement, removed healthy organs. UWMC OB/GYN Roosevelt- Dr. Aparna Ramanathan that I feel to share as a warning to other woman. Proceed with extreme caution if considering any gynecological procedures here, especially partial hysterectomies. She skipped basic standard-of-care steps, like performing necessary imaging beforehand, which could have caught issues or confirmed the need for surgery. Instead, I felt medically gaslighted--my concerns were dismissed, and the full scope of the procedure wasn't transparently explained. Despite final pathology reports showing no cancer, tumors, disease, or any medical justification, (only clinical guesses) they removed my uterus and cervix without properly informing me in advance. This wasn't just an oversight; it feels like a loophole they've exploited, leading to irreversible damage including incontinence and pelvic floor dysfunction that have drastically impacted my quality of life. The informed consent process was inadequate--doctors didn't clearly disclose that the cervix would be removed as part of a "total" hysterectomy, even when it wasn't warranted. Always, always get a second opinion from an independent provider before agreeing to anything. Request a witness or have someone present at all appointments and during consent discussions to ensure everything is documented accurately. Be sure to read your own records thoroughly--progress notes, informed consent forms, and any imaging reports (if they even bother to do them). Don't let them rush you; demand transparency and hold them accountable. I wish I'd known this sooner to avoid the lifelong consequences. avoid if possible!!! Images have been censored by Google after external flags. Re-wrote verbatim below so facts stay clear. DIAGNOSIS SUBMITTED FOR INSURANCE APPROVAL: [D25.0] Submucous Leiomyona of uterus RAMANATHAN PER EPIC/MEDICAL RECORD: Finding(s): 1. Small mobile uterus on exam under anesthesia. 2. Normal appearing liver, gallbladder, stomach on laparoscopy. Uterus with small fibroid. Normal right Fallopian tube. Normal bilateral ovaries. 3. On cystoscopy, normal appearing bladder with no injury or foreign body. Brisk bilateral ureteral jets. She had adenomyosis on pathology. No other endometriosis seen at time of surgery. FINAL PATHOLOGY REPORT: A) Uterus, cervix, left fallopian tube, total hysterectomy and left salpingectomy: - Adenomyosis. - Inactive endometrium, cervix and left fallopian tube, negative for neoplasm. Specimenserus, with or without tubes and ovaries, other than neoplastic/prolapse, Uterus, cervi, let flopian tubes Pre-op diagnosis: Submucous leiomyoma of uterus [D25.0] A. Uterus, with or without tubes and ovaries, other than neoplastic/prolapse. Uterus, cervix, left fallopian tubes" is a 69 g, 7.5 x 4.6 x 3 cm uterus and cervix with attached left fallopian tube. Uterine serosa is tan-pink smooth and glistening. The anterior cervical margins of resection are inked blue, posterior black. The ectocervix is tan-pink and focally hemorrhagic around the patent 0.5 cm in diameter cervical os. The endocervical canal and the cervical cut surfaces are normal. Endometrium is tan-pink flattened glistening measuring 0.1 cm in thickness. Uterus is serially sectioned the myometrium is tan-pink and rubbery and measures up to 2 cm in thickness. In the anterior wall there is a subendometrial 2 cm trabeculated focally cystic nodule consistent with adenomyosis. The remaining myometrium is unremarkable. No leiomyomata are identified. The left fallopian tube measures 6.5 cm length is diameter ranges from 0.5 cm to 1 cm. Serosa is congested, smooth and glistening. There is a patent stellate lumen on cut surfaces A1: Anterior cervix A2: Posterior cervix A3: Anterior comyometrium with subendometrial cystic lesion consistent with adenomyosis A4: Posterior endomyometrium A5: Cross-sections of left fallopian tube and is entire fimbriated end

Thanks to Ken, finding the right insurance coverage was quick, easy, and straightforward.read more

Ken in amazing!! So easy to work with.. He is SO quick to reply to emails even DURING open…read moreenrollment! I was a referred to him by a friend and could not me more grateful. He made a DAUNITNG task easy and stress free and now I have great insurance for the new year! Ask Ken he will help you!!

Quick, fast and easy medical care. Friendly staff, no appointment needed, walk-in. They even do…read moreallergy testing, they take a sample of your blood. Takes a few weeks to get back. Overall pleased with services my family has received. Usually just one doctor on duty, a nurse and one office associate.

I have a family practice doctor that I normally see for issues and yearly check-ups. I had a bad…read morecold recently that I couldn't kick and decided I needed to get some antibiotics, my regular doctors office couldn't fit me in right away so I went looking for a walk in clinic. I found this place and was at first skeptical, it's not fancy and in a bit of an old building. But after giving them my insurance and filling out some quick paperwork the doctor saw me and wrote me a prescription for my cold. I expected to wait quite awhile but I was only seated for maybe 15 minutes. I'll be back next time I need a quick appointment!

I don't have to use this clinic, i could go to a different doctor but I didn't have insurance when…read morei started going a decade ago. I love my Dr. Chin. They have always treated me fine, thats why I stayed with them. I was a mess when i came into the system because I have overlapping complex issues. I went into my first appointments bringing in a sheet of paper with different boxes describing problems and they went through the list. I didn't go in looking for a cure, I went to get disease management. And i have.

Outstanding Care from Ana Haberman, ARNP, Dr. Thomas Chin, MD, and the HealthPoint Medical Staff in…read moreBothell! Ana Haberman, ARNP, has been my husband's and my primary care provider for almost two years, and we couldn't be happier with the care we receive. Ana is incredibly knowledgeable, patient, and truly cares about our concerns. She always takes the time to listen, answers all our questions clearly, and never makes us feel rushed. On the occasions when Ana wasn't available, we saw Dr. Thomas Chin, MD, who was also very knowledgeable and caring. He made us feel comfortable and well cared for during those visits. The entire HealthPoint medical staff in Bothell is professional, friendly, and welcoming. They always respond quickly and are great at taking care of your concerns, which makes a huge difference in feeling supported and confident in your care. If you're looking for a provider and medical team who combine expertise with genuine compassion and responsiveness, I highly recommend Ana Haberman, Dr. Thomas Chin, and the HealthPoint staff in Bothell! N&M

BE CAREFUL GOING TO THIS LOCATION!! IT IS NOT URGENT CARE. I got billed a crazy amount for what I…read morethought was urgent care but they won't send the bill to your doctor as such and you will get stuck with the bill. They say that it says that on the website but it is VERY MISLEADING and NO ONE said that at the front desk when I checked in. SO UNFORUNATE THAT I HAVE TO PAY FOR INSURANCE EVERY MONTH and still get stuck with this bill because they couldn't just tell me at the front desk that my insurance didn't cover it and that this was a primary care location only. SO messed up. CHANGE YOUR WEBSITE.

Dr. DiNoto is a wonderful physician. I have been to him twice now and each time he is fast and…read moreefficient and very kind in not a fake way.

This was the worst clinic experience I have ever had. The front desk and supervisor were extremely…read morerude and unprofessional. I was only five minutes late due to an emergency after dropping my wife at the ER, yet instead of showing any understanding, they treated me with complete disrespect. To make matters worse, I was told I'd have to wait five months for a simple, minor procedure. That is absolutely unacceptable. The providers here don't listen, don't care about patient pain, and act as though your problems don't matter. This clinic urgently needs leadership that trains staff and providers to show compassion, professionalism, and respect. Until then, I cannot recommend this place to anyone.

Betsy- medical receptionist five stars . I called seamar and was lucky enough to have Betsy answer…read morethe phone. What a sweet, hardworking, and very professional demeanor. She answered all my questions , located papers that I needed and promptly and efficiently answered all my questions with professionalism. Deserves a promotion for real. Thanks betsy I wish the best for you!!!!

Full disclosure, I was previously a patient of Apria Healthcare which was a absolute nightmare…read more With that experience under my belt I'd say overall Performance Home Medical has been better on all fronts. But, both companies are absolutely horrendous around communications. They call and leave you aggressive voice messages then make it impossible to get a hold of someone when you call them back. I was on hold for almost two hours today (5/28/2026) trying to troubleshoot issue. Sharing screenshot of call for reference. I'd love this organization to contact me in another manner that I might be able to respond. Email, Patient portal, or text. Anything besides playing phone tag would be amazing.

Can't contact the office you want directly. When I went in they told me they were not able to…read moreschedule from their office because they didn't have access to our account information or scheduling. But interestingly, they were able to make an appointment from you the next day by looking at their computer at my account and their schedule. I have tried to call the company several times, been put on hold for over a half an hour and given up. The customer service could be greatly improved. The sleep person who helped me with my mask however, was great.

All my visits here @Proliance has been great. I have seen a few physicians here for my hand and…read morefor my foot who were wonderful. Thanks to Dr. Novak for always taking the time to explain everything to me and treating my foot pain. I love that he makes you feel at ease. All the staff are very nice and accommodating. Highly recommended.

Very positive experience all around the surgeon is very detailed very informative a bit different…read morebut pretty cool.

I've had two major surgeries and many injections with Proliance Doctors and Surgeons. I am getting…read moreready for a third, a total knee replacement. They are so professional and I have been so happy with my care. I love they have multiple locations that meet my needs

I've gotten both my carpal tunnel surgery on both hands. Dr. Barthel is wonderful. She did the cut…read moreon my lines so it wouldn't look to obvious. Can wait for my left hand to heal. Her staff (PA- Stephanie & MA- Ian) are also great. I would highly recommend them.