The state of men's dress shoes in America is deplorable. You have racks and racks of poor quality,…read moreplastic-looking leather shoes. The cheap, bonded-leather scratches/creases very easily and the soles/heels fall apart on you. Why waste your money on shoes that may only last a few years at best? You have better choices if you care. Allen Edmonds (AE) is a shoe manufacture that still produces quality, Made In USA dress shoes. These shoes are made of top-quality leather from the Horween Leather Company (full-grain, the coveted Shell cordovan, etc.). With proper polishing/care, the leather develops a handsome patina. Some of the shoes are Goodyear welted, this allows the shoe to be 're-crafted'. Meaning, you can send the shoe back to Allen Edmond's (or an expert shoe cobbler) and have the shoe resoled (repeatedly). So, these shoes can last years or maybe even decades. (don't forget to utilize shoe-trees, proper storage and wax those bad-boys). Previously, I was limited to a few stockists in the area that carried Allen Edmonds (such as Sherman Brothers, Nordstroms or on-line store, ShoeMart)... I was very pleased to see this store open on Chestnut street. They have a large inventory of smart (business proper) and casual shoes. The sales associates are professional/knowledgeable about their craft. I have not bought any shoes at this location but I hear that store associate 'old Mike' is the man to see. Give yourself plenty of time for the fitting process. Your feet will be measured on the Brannock device and you will learn what shoe 'last' best fits your feet. Here is a video about the shoe-fitting process from a seasoned, Master Fitter at Allen Edmonds, Chicago http://tinyurl.com/pyr2unu (yes, I'm a geek about this stuff, it is a dying art). Allen Edmonds shoes cost a pretty penny...some may see sticker-shock if you are used to Macy's type of pricing. However, think of it as an investment. I have been very happy with the quality of these shoes.

Horrible Customer Service at Allen Edmond's on Chestnut St, Philadelphia, PA…read more On Saturday February 15,2020, I went to Allen Edmonds on Chestnut St, Philadelphia. I was looking for a pair of Navy suede shoes for an upcoming trip to Florida. I finally settled on a pair of Mercer Street Suede Penny Loafers (Navy). They were not in stock in the store and I was told by the salesman that my shoes would ship & arrive at my NJ HOME on February 22, 2020. Unfortunately, I would be in California for business on that date. The salesman suggested that he could send me my shoes to me in California as I would not be home. Great, problem solved!! Well that was wishful thinking. On February 22, I notified the staff where I stayed that I was receiving a package. Unfortunately, no package arrived. So I called Allen Edmonds on Chestnut St, Philadelphia to see what happened. After discussing my missing package with FRANCIS, I asked for a tracking number to locate my shoes. I was told that AE does not give tracking numbers to shoes purchased in the store. When I asked why? Francis told me that I had been given a receipt on February 15. Confused, I asked where my shoes were as they did not arrive on February 22 as promised. Francis could not tell me anything about my shoes until I told him I wanted to speak to someone else, preferably the Store Manager. Magically, Francis said he had located my shoes and that they were on their was to California. I pressed Francis for an arrival time and he said he could not tell me. Again Confused, I could not believe what was happening. After a series of rushed questions, Francis said he discovered a delivery tracking number. Wow, now I get a tracking when I was told by Francis that AE doesn't provide them for items purchased in the store. Francis said he would email the tracking number to me, and before I could ask another question Francis hung up on me. Great Customer Service it was NOT. I was unhappy with what had happed on the phone with Francis @ AE, Chestnut St, Philadelphia so I called AE Customer Service's main telephone number for Internet Orders. I recanted my missing shoe story and my dealings with Francis to a lovely woman who said she would find out what had happened. When she looked up my name and telephone number, she said that there was no record of ANY order for me in her computer system. She told me she was calling the Chestnut St store to find out what had happened. After being on hold several minutes, she told me she spoke with Francis who told her that my shoes has been sent out on Saturday, February 22.... the same day I called Francis and the same day I was to originally receive them. She apologized profusely and told me that the incident was being reported to the Local Area Manager and that my shoes would arrive to me in California shortly. Well she was correct, I received my shoes Next Day Air Delivery. What a tremendous expense for something that should have been handled correctly, not by lying about my order. My experience with AE Internet Customer Service was FANTASTIC. My experience with Francis was difficult, exhausting and a TOTAL WASTE OF MY TIME. I still haven't heard anything from the Local Area Manager who was supposed to call me. I'm NOT holding my breathing to hear from AE Management. It's so disappointing how loyal Allen Edmond's customers are treated today. I haven't decided if I'll buy AE shoes EVER again and I am so very shocked at the level of unprofessionalism at the AE store and by the Local Manager!!! I am happy with my Navy Suede Mercer Street Suede Penny Loafers, but NOT with the aggravation needed to get them.

The plus about this shoe store: the lady at the counter welcomed me in in a very friendly manner…read more That's it. The shoes are cheap. Very cheap and cheap looking. There is not much selection. I can almost guarantee that, after wearing the shoes for a week, they will fall apart. Shop here at your own risk.

I LOVE Footsie's! One of my favorite shops on South Street! Always amazing service and great…read moreitems for great prices! I always make it a point to stop in when I walk down South!

Service: expect no one to greet you upon entering the store…read more although in there defense, one of the sales person's asked if i needed assistance, however i had been in the store for about 10min already and was preparing to try on the 3 pairs of shoes i had already picked out, needless to say my reply was "no thank you" lol. End Result: their prices are decent, selection is funky and can be paired with a lot of the things i currently have in my closet. Regarding service, you can by-pass store interaction by ordering from their website, which i will definitely be using since we don't have this store in Dallas. http://www.barefeetshoes.com/

Meh. Cheap shoes, zero service, and when we went NPO children's boots. Now it could be hit or…read moremiss but we struck out.

Horrible service and on-line buying system. I ordered a pair of shoes on-line. I paid for same day…read moredelivery via DoorDash. I spoke to a woman named Juliana who identified her self as the store manager, but she was not the store manager come find out she was the supervisor. She gave me misinformation and told me that I need to contact DoorDash to make arrangements for my order to be picked up. This really was not true. I paid for delivery and I was told by customer care Isaiah (who was a big help which is why 1 star is even being given) that DoorDash would be assigned to me by the company long story short my order got delayed because the store didn't understand their own practices regarding same day delivery and on top of it Juliana was very rude and unprofessional towards me even hanging up the phone because she got mad that I kept asking about the shoes and delivery service that I paid for. This has been the worst experience with buying on-line that I ever had. Please, save yourself the time, effort and confusion. Do not waste your time placing and on-line order here. Juliana should be fired for misrepresenting herself over the telephone and speaking to customers in a rude and unprofessional manner. The manager name is Sharon Elliott and she never came to the phone even when I asked.

I have been a customer of Famous Footwear for years but mostly shopped online. I did happen to go…read moreto the Columbus Ave store twice in the past week and a half and found the experience atrocious. The manager had been remarkably rude on both occasions. I strongly recommend against shopping at this location.

I have been going to this store for a while now. I have almost never had a problem until today! All…read more3 of us walked in and started to look around. There were many younger girls playing around and goofing off. Yet, when we were going to check out, I saw a cute claw clip so I picked it up and said, " oh this is cute!" Next thing I know the lady who was working the register told me in a firm, rude tone said," girls be careful!!!" That was pretty surprisingly rude! And yes, she was talking to us. Also clothes are pretty expensive and a bit low quality.

as much as I spent for 4ths on my toddler boy new balance needs to do better n on top the price…read morejust for babies is hirrible people tell me all the time idk why ya kids don't have deal with them that's all they wear

5 stars big selection of shoes boots…read more All associates are knowledgeable and friendly Shout our to Tim very diligent hard working young man. Go 2 off Broadway for the best in footwear 5 stars store us clean and well rin

The associate who helped me was able to very quickly find what I needed (a pair of steel-toed black…read moreleather work boots) in my size, even though it wasn't on the floor, which is great because most places won't even bother to look in the back. The shoes were discounted well below the price anywhere else I looked, 70$ for a 120$ pair of good quality boots. Quick, convenient experience with no fuss. Great place for a good deal and a huge selection!

I recently went to this J. Crew and asked the sales person on the floor to hold a sweater for a few…read morehours. They told me where to pick up the sweater when I returned, and when I returned and told the person at the counter my name, they knew where the sweater was being stored. It just took a few minutes. I was impressed that they are so organized and the staff is on the same page about the procedure to follow when a customer asks to hold an item.

I love this location! That staff is wonderful and chatty! A high bonus that they have a crewcuts…read moresection so that I can get shopping for me and my littles done at the same time! I like that they offer in store pick up for online purchases so I don't have all my stuff sent to work or left unattended at my front door! The store often times have better promotional sales than online and the sales rack has great finds if you get there early! It's laid out nicely and easy to navigate even with a stroller (that's pretty high in my priority list these days) and I get great style ideas from from the forms! Bonus that it's across the street to my work!

Footwear staff was very helpful when my daughter was buying shoes. Despite being young and hip,…read morethey were not at all rude or impatient as is frequently common with younger salespeople. They were knowledgeable about their products and super nice. Great store with cool merch.

There is nothing like back to school shopping. I walked into the Vans store and made my way back to…read morethe back where the Super friendly sales reps were working diligently to satisfy everyone. They were Not too pushy, but informative. Lots of options and new arrivals to select from. It is neat and clean fully stocked. Great presentation.