Braulio has helped me twice in ways that speak volumes about the integrity of his business…read more The first call was about low water pressure. He came out, spent a few minutes assessing, and told me straight up that low pressure is endemic to our neighborhood--no plumbing work can or should be done. Meanwhile, some of my neighbors had been sold replacement filters and various "fixes" by other plumbers for the same unfixable problem. The second time, we lost hot water. He responded to my call within minutes and asked me to text photos of the water heater. He diagnosed it via text, told me the fix, and I handled it myself. Braulio didn't make a dime on either call, but he's earned his spot as my go-to plumber. Phenomenal service.

Standard Plumbing did a great job replacing my 40 gal water heater. Braulio answered questions…read moreregarding the project directly and offered advice based on their experience. Reasonably priced for the services provided. I believe Braulio went above and beyond by showing what he found with the old heater. He provided advice on how to deal with issues in the future. Walked me through the new system, what things were different from the old system and how to flush the heater. Nobody wants to deal with repairs like this, but professionals like Braulio make the process a little easier.

We are renovating our kitchen because of a water leak. Gilbert fixed the leak and came back when…read morethere was a question about a gas line. He is responsive, upbeat, and awesome at fixing whatever is needed related to plumbing (both the water and gas lines). He's always who we call first.

I've been using Blue Dragon Plumbing for nearly 10 years and couldn't be happier with the excellent…read moreservice I always receive. Owner Gilbert is efficient, highly skilled, and never leaves a mess behind. I just had my toilets replaced and was so impressed with his great and quick work of the job. He also goes above and beyond, is upbeat even when it's 100 degrees outside, and takes time to greet my dog!

Quick response. Hopefully they can come out one day next week…read more Thank you. If you can tell Tom the service charge to come out and if it is applied if we use your service. Thanks again. More to come.

Rooterman has changed over the years and, unfortunately, not in a good way. My first review of them…read morewas in 2015 so that tells you that I have been a customer for a very long time. The focus of this review is the water heater that they installed on 1/26/23. As you can see from my other reviews, the water heater that was installed before that one was in 2016. 7 years is a reasonable amount of time for a water heater to last. The problem is that the anode rod is failing in this current one. Edie came out and drained it on June 29th. We are not currently living there. In fact, the house is for sale. The problem was the hot water was turning yellow. He said to run the hot water, especially in the tub upstairs once a week, which we have been doing despite living across town now. Guess what? The hot water is yellow in tint again. Here's the rub. At the top of my receipt it says 50 gallon water heater, 6 year essential warranty. Fast forward to yesterday. Garrett comes out and notes the yellowish tint in the hot water. So, he says he can maybe replace the anode rod for about $500. He also says I can try calling AO Smith to see if they will send a new water heater and they will install it for about 2K. So, this is like going to a mechanic and a part fails and they say, why don't you call the company and see if they will send you a new part? I am pretty sure that is not a thing. By the way, he tried to get the anode rod out and it is welded solid in there. I told him we would give a credit to a potential buyer but after talking to my husband I realize that is not a good approach. It is already a brutal market to try to sell a home. So, I am faced with having to replace it although I have a document that says at the top 6 year essential warranty. That makes no sense. I will have to bid it out and Rooterman will not be on the list. They replaced the heater in 2016 and then again in 2023. I had no qualms in having them install it in 2023 because they had my complete trust. This is no longer the case. I no longer recommend Rooterman Plumbing. I gave them 2 stars because they used to do a good and honest job for me. I no longer feel that this is the case.

Honestly the work is good...as it should be from a master plumber…read more The issue I have is the issue I've had with literally every plumber ever. They've got you over a barrel when they come out and start throwing parts. This was an install of a drop in kitchen sink and faucet. He told me his hourly rate was 135 bucks. I was expecting to spend about 400 maybe 500. The final bill was 850. I feel I was overcharged on both the parts and labor. He charged me starting 45 min before he got there but still included a "truck charge." The removal and replace of the sink took 2 hours. To me the "clock" starts on the labor at the agreed upon arrival time. When I'm getting charged 439(!) bucks for parts on top of the sink and faucet itself, that extra charge for labor is quite unwelcome. I mean the sink and faucet itself that were "nice" were like 500 bucks. So almost that again just in parts. ‍ His answer in general as I look at these reviews is that he buys his parts from a plumber supply not Home Depot etc. I would have to research each individual part to see if its price point is "fair". A perusal of solid brass fittings and pvc p traps on the Lowe's site shows the price I paid was about doubled. He acted quite insulted that I wouldn't know just how much better his parts were and implied they were all but unavailable at big box stores. literally doubling what I expected to pay was quite a shock to say the least. It is what it is. If I was able to do it myself, I would've. Live and learn Learn a trade kids lol

Brad was professional, courteous, and on time. He was able to unclog our drains, and he left the…read moreentire area very clean. He also gave us advice as to how we can manage/monitor our drain issues that were related to our air conditioning condensation that was the cause of our problem. Brad was very thorough and presented himself as a knowledgeable and capable plumber.

Chris showed up promptly. He quickly and efficiently addressed our problems. We were pleased with…read morethe price. Will definitely use O&M in the future! Six stars!!

Exceptional O & Plumbing Service Experience…read more I highly recommend O & M Plumbing for any plumbing needs. In particular, Chris F. has consistently demonstrated exceptional skill and professionalism on every project of mine. His attention to detail and commitment to quality workmanship set him apart as a truly outstanding plumber. Project Background I recently purchased an older home, full of charm and distinctive bathrooms. However, I encountered a leak in the master shower that required the p-trap under the shower drain to be replaced before new tile work could be completed. My concern was that reconnecting the new p-trap to the antique cast iron drains in the foundation might cause the cast iron to crumble. Chris F.'s Approach and Solutions Chris came to the rescue, using a camera down the drain to evaluate the situation. He explained the difference between what was probable and what was possible, providing two bids: one for the probable good case and one for the possible problem case. Having used Chris before with excellent results, I trusted his methods, which are always the least intrusive and focused on effective access. In the worst-case scenario, Chris would need to cut and excavate a 2' x 2' hole in the foundation around the shower drain, then tunnel no more than five feet under the foundation from that access point to secure a solid connection to the iron drainpipe. In the best-case scenario, he would only need to excavate a 2' x 2' hole around the shower drain to replace and secure the new p-trap. He also showed me pictures of his past work for reassurance. Successful Outcome Fortunately, the best-case and probable case prevailed. While fixing the p-trap, Chris also discovered an unrelated drain leak under the foundation, which he repaired at no extra charge. I felt I received excellent value for the service provided. Professionalism and Work Quality Chris left the work site clean, as he has always done in the past. He and his co-worker collaborated well, using a small and quiet jackhammer designed specifically for plumbing foundation work. The new drain looks beautiful, and I can confidently proceed with the new tile work, knowing that the unseen part of the shower is sound and affordable. Appreciation Thanks to O & M Plumbing for introducing me to Chris F. and Mike. Both are good and considerate professionals, and I am grateful to have them working in my home.

Matthew (the owner) and Zach (lead plumber) are fantastic! I had several plumbing issues--some…read morelarger projects like repairing a broken sewer discharge clean-out, fixing no hot water from my tankless water heater, flushing the water heater, and installing a pressure-reducing valve, as well as smaller tasks like reinstalling the kitchen sink sprayer hose and replacing two shower heads. Matthew was very prompt in replying, set clear expectations, and communicated quickly whenever there were changes. He also looked for ways to reduce my costs. For example, I originally requested only a water heater flush. After Zach inspected it and provided a quote, the heater suddenly stopped producing hot water and I didn't have the budget to fix it. Matthew suggested dedicating one hour to diagnose the issue first. Zach worked on it but suspected the problem was due to the heater not being flushed for a long time. They proceeded with the flush and only charged me the original quote--waiving the diagnostic fee. Another example was the sewer discharge repair. Few plumbers are experienced with this, and many either declined or quoted very high prices before even assessing the problem. Matthew and Zach offered to charge only for digging out the discharge clean-out and then provide a repair estimate. This approach resulted in a very reasonable quote. On top of that, they reinstalled my sink sprayer hose and replaced the shower heads free of charge. Throughout the process, Zach was thorough and even taught me how to handle smaller plumbing tasks myself, like replacing bathtub stoppers and flushing the water heater in the future. Both Matthew and Zach were honest, considerate, and truly helped me save money. I will definitely call them again for any plumbing needs.

Fantastic company did what they said. Did it fast and was very next day. Mat went up and above in…read moreservicing our home I would recommend this company to my friends and other homeowners. If you're looking for an affordable plumber with a lot of value, please reach out to these guys, I called 10 different other companies And Matt is who I chose because of his attitude, communication and price.

Fast, Fair, and Did the Job Right…read more Had an emergency at my rental in the middle of the night--main water line break. I called Raymond Bros Plumbing, and they were on-site in 15 minutes. Fifteen. ​They got the water shut off to stop the mess and were back at sun-up to get it fixed right. Saved me a ton of time and trouble. Their price was very fair for the work, and they also offered a military veteran's discount, which was highly appreciated. ​If you're in Central Texas and need a plumber you can count on, I'd recommend their service, quality, and timeliness to anybody. These are your folks.

They scheduled an appointment for 9am and never showed!…read more Poor communication. Would not recommend.

Great experience. On time, super knowledgable and willing to explain issue. I will definitely…read moreuse them again when the need arises. The initial positive response for me was that they gave me a ballpark estimate of cost, which no other company would do.

Great response time. I had a tech out here the next day. Kyle was friendly and quick. A+ all around.read more

Abel was kind, attentive and fixed the issue. His pricing was also very competitive and fair…read more Thanks so much!

Abel was very friendly, experienced and knowledgeable. His charges were within normal range. He…read morecommunicated well, arrived on time, finished the job quickly and efficiently, and left the area spotless. I would definitely recommend him and I will hire him again, the next time I have a plumbing issue. N.Stewart E.Riverside Dr., Austin

We were very impressed with Kevin, who came to our house for a plumbing reconnection after…read morecountertop replacement, on a holiday weekend to ensure we didn't have to go all weekend without two bathrooms (despite that he had family visiting at his house). He patiently and resourcefully addressed several unexpected issues, advising us on solutions that would be most cost-effective, and maintained good humor throughout a more extensive installation than he expected. Recommend him very much! Also appreciated flat-rate and fair pricing from Pierre, the owner--no surprises; we knew exactly what the job would cost before it ever started.

Hands down the best plumber in Austin. I've been using them for years and always been happy. The…read morecouple times I tried to use other plumbers I regretted it. I can't recommend these folks enough. They've helped with gas lines for ovens, fixed showers, toilets and other miscellaneous things over the years and always excellent work