Old school RV shop with old school RV shop employees. Best RV in the valley with loads of inventory .

We were in there this morning looking for a front headlight for our RV. The lady that was working this morning was extremely rude like we were bothering her. Been here many times and have never experienced this before, they are usually very friendly and helpful, not this time. She told us rexhall went out of business and they don't make those parts anymore. I told her I would look online and she responded "I've been in this business for 35 years, you're not gonna find it, you're better off looking for it on a car." Like WTF? Well guess what? I did find it online! Maybe you don't know your stuff as much as you think you do! We have a large community of camping friends, I'll definitely be giving my opinion of Benlo and how we were treated this morning. I'm still in shock. Maybe you were having a bad morning, but you definitely don't take it out on your customers. If I could give negative stars for our service this morning, I would. Have a better life lady! read more

Great store and friendly staff who are very helpful! A+ if you are looking for parts for yiur trailer these are your guys!

They always have everything for your RV needs. Helpful, friendly, and very knowledgeable. First came here as a teenager with my dad for his camper and now I continue to come here for all my RV needs. Make sure to come by and check them out. You won't be disappointed. read more

They have always come through for me on my fifth wheel trailer. They educate me on whatever product I need and let me know the pros and cons. I've purchased a refrigerator, rooftop, air, conditioner, porcelain toilet and numerous other smaller items which were fairly priced and if not in stock Was there within days. They are very knowledgeable and pleasant to work with read more

Benlo - RV Repair Near Me - Irwindale, California

In today's environment of Amazon ordering, Benlo stands out as a much better option. They have a large selection of hard to find parts and supplies at comparable or better prices to Amazon or online ordering. Jan is a great wealth of helpful information and advice. Been shopping here since 2015 and it is great to be able to put your hands on the part and make sure it is the right part. I have brought my fifth wheel here a couple time for warrantee and repair work. Always get great service. Feels great to shop local as well. read more

Did a great job last year so coming back while we are in town. Nice to have reliable trustworthy people to wok with

Informative and helpful! Went in with a ton of questions and every single one was answered! A lot of selection, a lot of variety on accessories. Have been going for years and will continue to go for all my RV needs! read more

I have been Benlo custover for over 23 years, and been helped by Jan the cashier / owner who was so rude I'm never coming back I went to get service and parts an I I needed help getting the right part and asked' Jan for help. Jan went on an endless about how much she pays. And if you don't like her attitude, service or prices were what you have for 30 miles if you don't like it buy from Amazon!!! and do it yourself!!! So if you feel like paying 3 times more for parts and getting insulted , disrespected and humiliated' go to Benlo,s in Irwindale and speak to Jan the Trailer service trol who lost her happy looks like she smells farts and eats lemons all day So now instead of trying to support them as a local business, they seem to not want or need any customers or money. I found a great R.V.supplier a few miles away. And also bought parts at amazon. read more

Domestic Fan lift bar quick fix These guys fixed two broken fan lift bars in about an hour. Thank you. read more

As a busy on the go mobile dog groomer with multiple vans on the road I don't have time to take days off when a water pump goes out but a really great worker always has our back in time of need. Thank you Derrick for being awesome! I appreciate your hard work and helpfulness. read more

Where do I start with this place? It is family operated they are very knowledgeable detail oriented and the quality of the work is beyond anything you can find in the area. I have to say my favorite is that the owners wife is the most knowledgeable of them all this lady hands-down can tell you how to do and what to get for just about anything she really is wonderful!! all of the workers are very pleasant respectful helpful knowledgeable and I just wish there were more places like this you can find just about any part you can get any type of service and repair there's propane there's storage it's really a gem!! read more

This place is great janet and tom both tried to help me out with my problem. They are a one of a kind store

We took our newish 17ft trailer in for warranty repair. On an 22 month old unit, four components had warranty issues - the furnace, the stove, the refrigerator, and the water heater! Tom and his staff took care of everything. They were great. Kept me in the loop regarding status of parts and repairs - I truly appreciated the regular updates. I am thrilled we have found them and will be using them the next time we have any problems. They also have a store with about everything RV related in it! Thanks Benlo, you have a new customer and I will be referring you! Cyndia Z read more

I called to get a quote about having new slide seals put on my 40' 5th wheel. The lady, who I know is the owner answered and said her service manager whispered into her ear that they don't have time for a job like that. Are you kidding me??? I wouldn't have minded waiting months for an appointment, but to say they don't want probably a extremely common job is totally crazy. I used to go here all the time when I lived close, I moved 20 miles away and thought I would be loyal and go back, but definitely now will not be going back. read more

A pretty cool place for RV stuff. Has a good size show room with lots of parts. Staff was very helpful in helping me find what I needed for my trailer. read more

They are so nice and helpful. We go there for everything and if they don't have it they suggest a place that does.

Great place to take your RV. My 16 year old Fantastic Vent fan needed a new motor. They had a new one in stock and the mount for it to fit my old assembly. Fit me in on short notice and I was out, better than new, in just over an hour. Also had a piece of wood trim reattached. Total cost was $150. read more

I had my second axle flip done by Benlo. These guys are top notch. They take pride on their work and they know there way around all different kind of trailers. Their store carries almost everything you need to repair your rig. They're busy, so make sure you call and make and appointment. read more

They did an excellent job on the maintenance and repairs. Gave us full details on each repair we requested. Very happy!

Love love love this rv store always have what I'm looking for. Always helpful for whatever your doing and prices are comparable to other places. We will always continue to be customers great prices great inventory read more

Benlo - RV Repair Near Me - Irwindale, California

June 19th was our first time to use Benlo RV. We were looking for a local RV repair that could trouble-shoot and fix things on our 2013 Allegro Breeze that a place like Camping World could not. Our initial contact was over the phone and we asked a lot of questions--basically doing an interview and getting a sense of comfort about leaving our second home with someone. Janet answered all our questions, including overnight security. They have a guard on premise at night with a fence around the perimeter. Our "To Do" list included a diesel engine oil/filter change, fixing a motor that would not retract a night shade, fixing a squeak coming from the front dash (very noisy to drive), filling the propane tank and fixing a tire stem that leaks air. The drop-off and check-in process was fast and friendly. Again, we worked with Janet at the front counter of their service department / retail store. We found out they don't work on tires, so we will need to look elsewhere. Everything else on the list could be addressed. As we were leaving from dropping off the RV, a tag axle RV (much more expensive than our RV) pulled in for service--this also made us feel comfortable about the service we would be getting. It took a few weeks to get our RV back, but during that time, they removed the old night shade motor and had to wait on Tiffin to ship them a new motor. They also completed everything on our list-including the squeaking noise. To fix the squeaking, they had to remove two vertical panels and cut custom foam pieces to act as a cushion. We never knew our RV could be so quiet driving down the bumpy 10 and 60 freeways! When we picked-up the RV, Tom went over all the work performed with us and then helped us navigate out of the parking lot. The entire experience was great, and we are so happy to have found a quality RV repair that's only 12 miles away. read more

Went into Benlo this morning at 830 to buy a couple parts we needed for the RV. I found the siphon vents after wandering around for 5 minutes. As we walked in 3 or 4 employees looked up but didn't say a word to me nor did anyone ask if they could help us find anything in their dusty mess of a shop. I looked up the part on Amazon which was 19.95 and free next day shipping. Benlo wanted 29.95. We asked the lady if she would match prices and she decided to say no , because Amazon is going to run her out of business. Not much negotiating savvy here for Benlo when she could have at least gave us a little discount. We were still going to buy until she kept complaining about Amazon and made me ask why her markup was so high. She stopped and handed our money back and put the products back on the shelf. She said I will not be disrespected by anyone and told us to leave. Not sure if Amazon is going to put her out of business or just her horrible attitude and horrible negotiating skills. I really don't want businesses like this around when they want to make an absurd amount of money on markups for products that are old and can be found anywhere else for a decent price. read more

Zero Star! Went here to Benlo for service on my RV A/C unit. Employee was very nice and attentive, He made us an appt to bring in the RV for service. Owner comes out and right off the bat, owner had a horrible attitude about us bring him business. This business looks like it's going down hill and business is very, very slow. Owner got very upset (trembling mad) and yelling at me and insisted he did not want our business, "I don't have time for this bullshit!", he said. We walked out and realized their attitude will cause the business to fold... nothing to do with pandemic. Went to another business and said they know about this Owner and his wife is even worst. God bless them. read more

A friend took me here to get a few replacement parts for my Lance camper. They had everything I needed. The owner took the time to answer my questions. The prices were very reasonable and I am always willing to spend a little more to support small business and get the things I need right away, especially when it comes with the knowledge these guys pass along. Thank you! See you soon. read more

5 stars all around. Benlo RV has so many parts in stock. The staff knows the RV industry. Navid is a master mechanic, he can fix just about anything. I'm relocating outside of California soon and I'm sad I'm leaving Benlo's behind me. read more

We bought a 2005 Fleetwood Bayside PUP and needed furnace and refrigerator service. They fixed our issues at a very good price and we're very accommodating. So happy to have found them. read more

Horrible customer service. Was flat out told they did not have time to help with a part that was provided by them. Will not be going back to this business. read more

Tom and Janet Rock! My 5th wheel was vandalized, two very large windows broken and Tom worked with me and the insurance company to order the windows. Tom let me know they were in and within 24 hours his Team finished installing them and two privacy blinds. Tom is a no nonsense guy who will be honest with you and gets the work done. Thank you Benlo Team. read more

These are friendly honest hard working people and I can trust their opinion and they always have the customer's interests before their own. Good job Benlo read more

I was sent to Benlo from my RV manufacturer after another company consistently failed to take care of me and my RV. My experiences have been great thus far. What I appreciate most about them is their dedication to what they do. When they are explaining something, they are thorough, and clear. I have always felt like I understood what they were about to do, or were looking for, and never felt like they were trying to cover something up. The quality of the work speaks for itself. When I finally got to them, I was giving up on my rig. They not only fixed a 2 1/2 year old problem nobody else could, but they reassured me that the unit was sound, and I had little to worry about. I actually felt confident in the unit again, and began to actually trust that I could go camping and not worry something was going to to wrong. So far, they have been correct. I just dropped it off with them for some small issues that I am sure they will be able to resolve quickly. When I was scheduling the appointment, it was suggested that I drop off as early as possible on Monday, because the electrician would be off on Tuesday and Wednesday. If I got there early enough, he would be able to look at it that day. That was a bit of a shock, because I had grown accustomed to dropping off at the old place, and they might not even look at it for a week! I'm very happy to have found Benlo RV Repair. I will certainly keep coming back, as well as refer friends. read more

To be honest 1 star is 1 too many! The owner has 0 customer service skills. He is rude and wouldn't even pick up his head to look at my husband. I will take my money elsewhere. I'd rather drive 30 minutes out of my way than return to that store. read more

This place is the best place to go! Just had my RV here for repairs. I own my own Auto Shop and would rather have Benlo fix my rig. Tom and Janet are very ethical people who run a strait forward business. Those that are price sensitive, they beat all the other RV shops on prive including Camping World read more

The customer service here is great. The staff has good knowledge about the products they are selling. The products here are priced a little higher than you can find online, but that's any where you go these days. With the customer experience you receive here you'll be glad you stoped by. read more

You name it, I've needed it fixed. Benlo RV is my knight in shining armor when it comes to fixing my grooming trailer. Brakes, water pumps and heater, axles, bearings, door locks, everything! I wouldn't be in business without them. Fast and friendly service. read more

This place is fantastic! Their parts prices are competitive with what i was seeing online, and they will help get it right since theres a ziIllion and 3 different things to do with RVs. The first time i went to get an estimate to repair where i parked a wee bit too close to a telephone pole. They showed me how to fix it to be factory newish and how to do it without spending a fortune. While i waited for the estimate Dedrick helped me find a part i needed and explained how to install it. I was surprised at how reasonable the part was and at how helpful everyone was. The next time I brought it to fix the damage from the pole and to have a new valve put on the black tank- a yucky job which again, i thought they did for a reasonable price. I picked up a few more cool things for the rig for fair prices too. Finally, when i was coming to pick it up I got hung up in traffic and when i called them they waited a few minutes past closing for me. Just above and beyond with everything they do. Can't say enough good things about Benlo and I will definitely be back! read more

Tom and his repair guys were TOP SHELF. I had water leaking from my hot water heater and a loud clicking in my steering and everything was repaired at a FAIR PRICE and within a week. My electrical hookup for my tow hitch was also repaired. Great Service! Don't hesitate to check out this place for your service/repair needs ... read more

You always hate repairs on home, cars or RV as they usually have a way of getting more expensive than you anticipate. Not with Benlo! Over about the last 20 years I have taken two different tent trailers ito Benlo for repairs of one sort or another. I am always happy as the cost of repairs has always been less than anticipated. Recently took my Coleman unit in for a problem with the bed sliders. Well, Coleman has been out of the tent trailer biz for several years now, so they don't supply parts. Tom, the owner, sized up the situation and fabricated some stops for the slider and now she is good as new. I have always had good friendly service here. They will service your tiny little camp trailer or the giant RV. read more

This was like a candy store for me. Very knowledgeable Associates. The lady who helped me was awesome. I just wish they did minor welding.

As they say; never judge a book by its cover. Benlo RV Service & Repair may appear to be old, unsightly and rundown by first appearance. But don't let that fool you. Janet and Tom at the front counter are friendly and knowledgeable. Benlo's technicians truly know their trade, and pricing is always fair market value, never price gouging here. I will continue to patronize Benlo RV, as it remains one of the few trustworthy family run full service RV Service & Repair centers to be found in the San Gabriel Valley. read more