1. Bennett Auto Supply

    1. Bennett Auto Supply

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    Delray Beach, FL

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    Bennett Auto Supply

    5.0 (2 reviews)
    Closed 7:00 am - 8:00 pm

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    6 years ago

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    Grieco Nissan of Delray Beach - Unmarked entrance to showroom

    Grieco Nissan of Delray Beach

    (19 reviews)

    My horn on my car stopped working so I made an appointment for a replacement since it was under…read morewarranty. They were greet about texting about reminders. Took it in on a Monday morning and found out they needed a new horn. Got a call from Matt who was great the next day that the part was in. Went back on Wednesday and left with a new horn.

    I was called by someone from the Dealership advising that I was a year out from the end of my lease…read morebut they would like to get the car back early and asked if I would be open to coming in to discuss my options. I advised I was ONLY taking the meeting if what they were proposing required NO money down and a LOWER payment, otherwise, it would be a waste of our time because I liked my car, I had no complaints. The representative told me my appt was for 9:00am on Saturday with the General Manger, Jennifer. I arrived at 8:55am and was greeting by the first salesperson seeing a potential sale. Told him I had an appt with the GM, Jennifer, but he said he would be handling the pre-screening. Took some information and then told me I had a Salesperson already assigned and they would be right with me. My "salesperson" was close to 40 minutes from arriving to work that morning. But I was smoke screened with "he was moving cars around on the lot and would be right with me". If you are keeping track, we are on misconception #2, the first being that there is no GM named Jennifer. When the actual Salesperson arrived, he supported the "moving cars around" but embellished with it was JUST FOR MY APPOINTMENT because the Porters didn't do their job the night before. Misconception #3 and nice job saying your co-workers are slackers. We reviewed my vehicle and my current lease details. I already knew that this wasn't going to end well. I had a years worth of payments left that would roll over into the new lease. He danced around it and said the dealership was going to buy back my vehicle and I didn't really need to look at that number. Misconception #4. He actually scribbled it out when I told him the math wasn't mathing for me. We test drove a new vehicle and came back. That when the first offer was presented. No money down, and my payment dropped $15 a month. I looked at him and said "are you serious??" That isn't a drop in a payment, that's $180 a year. It wasn't worth it to me. He now circles back to the years worth left on my current lease (that we didn't need to pay attention to before). I said no and he goes back to the Sales Manager with his report. Now it's $100 a month down but we all know this means one of 2 things, a longer lease period or these fools think I'm just a dumb blonde and accepting the $15 down a month was going to work. So I told him no and that I wanted to go home and review my options. Aggressive sales tactics start. I felt like I was at an auction. "What do you want to be at? Can you meet me in the middle here? How 'bout this amount?" I stopped him and repeated that I was going home to ponder the options but didn't appreciate the Aggressive Sales. And here comes the Sales Manager..... here is his quote (ahem) "Hey, I just want to be clear, there was no pressure for a sale here. YOU CAME TO US!! I offered you $0 down and $100 less on your payment and you were not interested in saving money, so that's on you." Yep, if the dealership has cameras, please roll back the tape. I called the dealership later that day and asked to speak with the GM to let them know they had a few Training Opportunities. Of course the GM wasn't available but the mystery woman, Jennifer, was on the line with me. After I figured out that the Training Opportunities aren't just at the dealership level, but also the outside appointment setters, I explained my experience to her. She says, "so you don't want the $100 off deal that was offered?". I said No, it wasn't worth it. And her reply was "Wait, so you just called to vent??" Also hoping that recorded call doesn't mysteriously get erased. Facts of the matter are that I have purchased 4 cars myself, & my daughter purchased one, all in the past 9 years. They lost a very good customer with impeccable payment history.

    Bennett Auto Supply - autopartssupplies - Updated September 2026

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