This place is awesome! Clothes always turn out great, I've had alterations done on a pair of pants as well on short notice and they came out really nice. The husband and wife that run it are super friendly and accommodating. Pricing is fair and good value for the service. It's great to have a go to spot in Bennet Valley, I highly recommend. read more

After having a terrible experience at another alterations/cleaners in Rincon Valley this place is a very welcome breath of fresh air. She did an excellent job altering my uniform pants at a reasonable cost! She listened to what I wanted, great communication, and she is very skilled. I'm under the impression that her and her husband (who is also very friendly) recently took over this business and they seem to be doing great! I highly recommend them! read more

Rosario and Rudy are Spectacular! Always pleasant, first class tailoring, wonderful laundry and dry cleaning. Patrick James leverages Rosario's expert tailoring. They get our highest recommendation ~ take a bow!! read more

Just wow. They fixed a hole in my jumpsuit I didn't even mention when I had it cleaned l. Sewed it by hand. This is amazing service. What a cool thing to do. I'm blown away. Thank you so much for this seemingly small but really huge thing. read more

Great service, Great job Are able to work with you and explain you the process amazing people read more

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New owners are awesome! I was hesitant to take my clothes and alterations there, but was quite surprised and delighted at the service I was given by Rudy and Rosario. It's a family run business as I was helped by their daughter. I needed alterations done and Rosario was able to accommodate all of my needs in a very timely manner. I felt very welcomed and their attitudes matched their high level of knowledge and service! Just finished dropping off more pants to be altered. Thank you Rudy, Rosario, and family! read more

Bennett Valley Dry Cleaners - After months of washing, hem still intact - Dry Cleaning Near Me - Santa Rosa, California

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Bennett Valley Cleaners is better than ever!!! The new owners Rudy and Rosario are fantastic and have been in the cleaning business for years. They do a better job than any cleaners I've used in Santa Rosa. They are very friendly and very responsive. They also do a great job on alterations and Rosario does all of those herself and she's a real pro. I highly recommend Bennett Valley Cleaners if you're not using them now you should they are awesome. read more

I really wish I could leave 0 stars. DO NOT TAKE YOUR ITEMS HERE. Owner willingly received leather jackets to which he mentioned before accepting such a large job that he felt they may have been damp. Mind you, he was paid for 8 cleanings for an amount over $200. Upon receiving the items, my mother was given these irreplaceable items. Super unprofessional with horrible attitude. Why would he accept work and completely damage it. Completely unacceptable and warrants a lawsuit. Amazed at how this man is still able to operate. Owner returned money for work but refused to replace the jackets. Completely unacceptable. We did not care to get reimbursed. Rather he pay for the damage he inflicted. Very classy for a grown man to not accept responsibility and disrespect my mother. Totally not okay. Save your money! Many other reputable business to support!! read more

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I brought them a stained pair of favorite pants that I'd already tried to wash out. They seemed pretty hopeless, but BV Cleaners triumphed, for a trasonable price. Then I brought in a silk blouse with several stains and when theu didn't all come out the fitst time, the kind lady sent it back for anothet try. Thrse folks don't give up! I'm a fan and evennif they were not so conveniently located i'd still patronize them! read more

Excellent and dependable work every time I have taken clothing there for cleaning since the new owner took over. Also very responsive to immediate needs and will attempt to help you out if you are in a pinch and need it quickly completed. So happy they are in my community! read more

I don't normally write reviews, but the new owners of BV Cleaners have gone above and beyond to do a wonderful, timely job on my cleaning. The care and attention is amazing and I can't recommend them enough! read more

Very happy with their service. The owners, Rosario And Rudy are very friendly. I will go back again.

I have been going here for several years at the recommendation of my family. I took in an organ he silk dress that was completely drenched in red wine from a spill at a wedding. I was sure it was a goner. Not only does it look like nothing ever happened to the dress... but it was completed in a week and was insanely cheap!! I am SO thankful to them! read more

Great dry cleaning and prices. Friendly place and right next to Safeway and Starbucks, so very convenient.

Horrible customer service. Lady told me not to come back. Did not clean shirt, left yellow stain around the collar. Plus was charged xtra for dry cleaning which I did not ask for read more

We have used our neighborhood BV Cleaners for many years. There's a new owner now and they are wonderful too. They altered my husband's pants well. They do exemplary dry cleaning of clothes, comforters and drapes...we've done them all.They are total professionals and extremely nice to boot. read more

Having had great luck with the cleaning service, I tried their Alterations option as well. Rosaria did a great job. I appreciated how she altered the clothing to fit my shape. Smooth lines with a professional touch. Great finishing work, a true artist. Reasonably priced and timely turn around. I will definitely return. Thank you!!! read more

Awesome service! Great turn around! Amazing price! Highly recommend bringing all your clothing here.

Been a long-time customer and we really like the people, they are very nice every time we're there, but we're done with their average work (burn marks, broken buttons, missing collar strips) which also costs a bit more, and we're done because of an incident today that they didn't manage properly or with empathy. I paid double the price of a normal dry clean in order to rush a handful of shirts and a pair of pants since I was headed out of town on emergency business - drop off Thursday, pick up Saturday afternoon. $3.50 extra for each article, no problem. When i picked up my cleaning, someone else's pants were handed to me. "Uh, these aren't my pants" I said, which an assistant replied with "well, they're here in your order so they must be yours, what do you want me to do?" I said, "ok, just call me when you find them". Fortunately, my trip got cancelled. When I went back on Monday (the day I was supposed to fly), the female owner handed me my pants and moved to the next customer. I looked at the owner and said "Excuse me, I have an expectation here, and you can decide what you want to do - I don't feel as though i should pay for the rush fee on these and i'm looking for a refund of $3.50 for the rush fees". She said, "no, i already paid to have this rushed, it's a special cleaning process", and I said "I too paid to have this rushed, and you didn't meet your end of our arrangement because my order was not ready - the right thing to do is refund my rush fee and I don't need a discount on anything else". She wouldn't budge and then looked at the next customer and said "how can i help you". The look of shock on that customer's face was priceless. I don't think my expectation was too off-base? To the management if you ever read this: Today, you lost a repeat, paying customer (and who knows how many others when they read this) over a meager $3.50. You've also earned 2 stars because you're nice, although that's generous after the 5 years of average work. read more

I went in with jacket needing new zipper. I gave him my name and phone number. When he asked for address, I told him I don't like to give it out for privacy reasons. Why does a cleaners need your address? He got mad and said "Go, go!" And waved me to the door, opening it for me. And saiD "Just go. Get out!" I apologized, I don't know why, and he kicked me out (not literally kicked). Very strange 3 minute encounter. read more

This place does not dry clean. They wash your clothes. I did not bring you clothes for you to wash and dry. I have a washer and dryer, idiot. I bring you my clothes to DRY CLEAN. Smell your clothes when you get them back. You can smell the dryer on your clothes. F this man and his business. I'm tired of liars and thieves. I don't have to lie or steal to make a living so why do you? read more

I needed to find a place to do a quick alteration as my usual place could not squeeze us in. I started calling dry cleaners and decided to take my daughters dress here as the gentlemen said he could get it done in a couple of days. We dropped it off and unfortunately, my husband didn't have his card on him to pay. We said we would come right back, but of course life got in the way. My husband called to say he would be in to pay and the gentleman was so rude to him and said he would not alter it and hung up on my husband. Both my husband and I work full time, so I had my 84 year old father go and pick the dress up. The gentleman would not give it to my father because he didn't have the ticket. Finally, we called and he gave it to my father. Listen, I'm a teacher and my parents were self employed their entire lives, YOU DO NOT TREAT PEOPLE THIS WAY. So rude, we will never ever go there again!!! read more

I took in my husband's work shirts. I said I wanted them washed and pressed. I got home and 2 of the shirts were unacceptable. So I went back. I showed her the shirts. I was planning on being a weekly customer. I've already come quite a few times, and was not totally satisfied with the quality, but this time was really bad. Two shirts out of the 5, that he really could not wear to work. So nice as could be, I showed them to the lady, and totally expected the response to be something along the lines of, "You're right those don't look good, let us fix them for you." Instead it was more like "That's the quality we do, if you don't like it, go somewhere else." Bummer, that place was so convenient, but I guess I will. read more

I don't understand why they don't have more reviews, I wouldn't take my clothes anywhere else to get tailored! She does absolutely amazing work, and is very reasonably priced! read more

Took a couple of uniform shirt in to have the sides taken in for a better overall fit. The person who did the measurements was not the one who would be performing the alterations. Just took a guess at how much needed to be taken in. Should've been my first clue when she stated she had only been working there a few days. Quick turnaround but when I got the uniforms home and checked the work the person doing the alterations just turned the shirts inside-out and measured off the "guesstimate", sewed a new seam and then tacked down the excess fabric at the bottom and top of the shirt. when I tried them on it was like nothing had been done. The shirts fit horribly and I had to go elsewhere to get them fixed since I was not impressed at all by there work. Lesson learned, too bad my usual seamstress retired. read more

I dropped my clothes off here last week with a pick up time of Tuesday at 5. In the meantime, I scheduled a job interview for Wednesday morning. Figured that was perfect, I'd have fresh clothes to pick up. I went to pick up my clothes on Tuesday and some items were not there. I was asked if it would be a problem if I could pick up my clothes after 2 the next day. Uhm, yeah, that's a problem. After some wrangling and a few phone calls I was promised that my clothes would be available for pick up the next morning when they opened at 830. I arrived at 830 to find the place closed. Needing my clothes I waited until 915 for the shop to open. Of course I picked up my clothes (and was now behind) and politely asked for an inconvenience discount. A dollar was knocked off of the bill. Needless to say, I'm looking for another cleaner that is not Bennett Valley Cleaners or the sister shop Lakeside Cleaners. read more