I left Stevie's leash at my in-laws. 24 miles away. I needed a replacement fast but could not lose my parking spot. Walked to Jewel. Nothing. Walked to CVS. Nothing. Thank goodness, Bentley's was at the end of the block. This little pet supply store has a little bit of everything. I was actually drawn to one of the backpacks. The leash I sound was perfect with Bentley's branding on it. The person working there was very nice and relaxed. And on a warm day like today, I definitely appreciated the cool AC! Stevie was happy again and we walked around Southport:) Check out Stevie's pic! read more

Bentley's Pet Stuff - The black Bentley's leash was a life saver today. I'll definitely keep it in Stevie's backpack as a reliable backup. - Pet Stores Near Me - Chicago, Illinois

Everyone here is just so nice. I've come in here so many times to get ID tags, bakery treats, and just regular supplies too. A positive experience each time...even when my pup does The Destruction on the bones. (Totally my fault- he shouldn't be allowed in...hahah.) Keep being awesome, Bentleys People! read more

We've always had a great experience with Bentley's, especially this location! The employees always greet me with a smile and my dog with a treat. This location is perfect for this part of town, where it seems like just about everyone has a furry friend with them! The space is MUCH smaller than your average pet supply shop, but it somehow always still has exactly what we need. It is also always clean and well organized, which I really appreciate. One of my favorite aspects of Bentley's is that they carry smaller dog food brands. I explained my dogs stomach issues to the staff working and they hooked us up with a winner (Fromms) on the first go. We also come here for treats, toys, and accessories. We got the most adorable plaid sweater for him here a few years ago that is still in great condition and a favorite for fall weather. I only knock it a star because the prices are very steep. $15 for a bully stick for my dog, but I still come back time & time again. I would also love it if this location had a groomer -- would make it the perfect one stop shop for me and pup! We will continue to be regulars, Bentley's! read more

Dear Lisa, Hello! This email serves to present my recommendation for your employee J.R. to be the new store manager of Southport. I am a longtime customer of your grand operations, first beginning with the LaSalle location, now shopping between Desplaines and Wells. THE REASON for my allegiance to Bentley's is J.R. I know not his last name, but I know a beautiful human and employee when I see one. And J.R. is la crème de la crème! He represents Bentley's as though he is the owner. I watch the manner in which he interacts with customers, with dogs, and with fellow employees. He is phenomenal. It all began almost four years ago when my dear dog Gwendolyn needed four 32-ounce goat milks weekly to comply with her holistic health plan to manage cancer. J.R. worked above and beyond to ensure fulfillment of my orders. And my little Gwendolyn loved to scream at him for treats, interrupting other customers to do so; and J.R. handled this very demanding little dog with sophistication and love, all whilst properly tending to the customers who were first in queue! I had not seen J.R. in quite some time (so happy that Chetara came into our lives during J.R.'s work at your other stores). And then one day recently, it was like magic! He had returned and remembered everything about my Gwendolyn. Sadly she had gone to heaven in April, and he replied, "I am so sorry. She was the bossiest dog in River North." Oh! How he made me so happy to reminisce of my girl. And of course, I am now the mother to Gwendolyn's clone. Her name is Claudette, and when J.R. met her last week, he exclaimed, "Woa! Did you hire Dr. Frankenstein to make this happen?" It was hysterical. Attached is a picture from last night, of J.R. treating my Claudette. I understand that he applied for the managerial position at Southport, and the decision has yet to be made. In my opinion, there is no decision but yes. He is the best fit for the job. I shall leave a Yelp and Google review with this information as well. Thank you so much for sharing J.R. with your customers. Rest assured, my Claudette and I shall adventure to Southport if J.R. receives this well earned promotion. Oh so gratefully, Nicole Marie Story read more

Bentley's Pet Stuff - Pet Stores Near Me - Chicago, Illinois

For the amount of money that you end up dropping here, the service sure is lacking. No greeting at the door, no upselling, no thank you after purchasing. Not sure I will be back to this location. read more

Cute shop with something for every dog. Purchased a few treats...the biggest hit was the dehydrated duck head. Items are pricey but expected in the area. read more

We went to Dog-a-holics today for my fur babies' annual pictures with the Easter Bunny, and, man, do these people have this down to an exact science! Smooth sailing all the way...even with two fidgety dogs. This was the very first time that we went without an appointment. Usually, I try to make sure that I have appointments for Easter Bunny and Santa pictures bu,t since I had been out of town, I hadn't been able to do that this time. We got down to the store, and checked in at the counter. They took our phone number and gave us a red card (red means wait list, and green means appointment) for our turn. They said it would be 15 to 30 minutes. In the meantime, we made our $40 donation to the Chicago Canine Rescue for the pictures, all the while nibbling on delicious cookies from the Southport Grocer. Yum! Yes, the donation amount is $40, but it is going to a good cause. The event is run by the store and volunteers from CCR. It took about 15 minutes for our turn and we went down to the basement where the photographer was set up. She was great. As an animal photographer, Jennifer Whaley from Fetch Portraits, is great with dogs. She can keep them calm and get their attention. Let her do her job and you will have a great experience. Also, as a side note, you can bring your children and then your human children can be in the picture with your furry children. Better than the mall. Promise! Then after the picture, my fur babies got Easter Baskets filled with a rope toy, Stella and Chewy's samples, Zukes samples, and coupons. Even a lollipop for me! Score! All in all, another successful event at Dog-a-holics. read more

False advertising of items on sale, only to rudely refuse you the discount at the register. I left then and will not be back. I'd rather walk an extra mile to the next boutique over for my dog treats then be duped and rudely treated like I was here. read more

Very friendly and helpful staff. They also have an abundance of treats and toys for your dog. Rocko and I usually stop by here for a treat whenever we're on a walk down Southport, since he knows exactly where it is because of the treats outside. Overall this is a good place if you just need a quick treat or something. I wouldn't recommend it for your everyday needs, since it's a specialty shop and a bit on the pricey side. read more

I use to frequent this place a lot since it is really close to my house, then I realized how unfriendly the staff there is. I use to just blow it off but I think the most recent time I was there was my last final step into that store. I walked in with my pug and my boyfriend and we were looking to purchase a decent amount of merchandise, we browsed around and tried to get the staff's attention, they decided it was more important to talk to each other or have chats with other people involving nothing that has to do with the store. I finally became so irritated that I told my boyfriend that we just need to leave and go buy our dog stuff at a store that appreciates our business. Besides that, the merchandise they have is very up to date and good quality. read more

Every Time I come to this store, the staff is so friendly. They are always so helpful and sweet. I love their bakery treats for dogs! And my dog Lucy loves to come along! read more

Staff was rude, you think being the only customer in the store you would receive at least a hello. She was on her phone and wouldn't even look at us. I'd rather go to Kristen's. read more

I LOOOOOOOOOVE ALL OF THEIR PRODUCTS!!! I HATE how nosey they are..all wanting to know about you and your dog. I'm just trying to shop. sheesh read more

The pet costume I had been looking for was displayed in the window, so I stopped in. The sales associate asked what size my dog was, and I sheepishly told her it was for my 17lb cat! I thought I would be shunned, but she was friendly and took two sizes out of the packaging so I could compare them. I ended up buying the costume from there. She also showed me a small cat section in the back of the store. It's not advertised, but that might bring in more customers if it were. read more

For the WIN! We got a cute set of Paws rubber boots for Lily for Christmas. They were a gift from Cleveland and juuuuuust a bit too small. After heading to a pet boutique in Lincoln Park that wouldn't exchange an item without a receipt (did they listen to how I got them?) I ended up here. I explained my weird predicament to the lovely sales lady, who was happy to take the unworn small boots for some lovely medium ones! It cost me $1 for the swap, but that's much better than having too-small boots! While I was there, I picked up a HUGE vanilla rawhide for Lily. Seriously, huge. It's taken her 2 days to eat 1/3 of it. In fact, it was so big at first that she dropped it running through a doorway. Hysterical! I'll definitely be back! I absolutely love places with great customer service and I'm sure Lily will eventually get through this huge rawhide! read more

When I was preparing to bring home my pug puppy, I stopped in here to get some things. The staff was super helpful and even helped me find the most economical option for what I was looking for. I got great smelling dog shampoo, treats that are good for training, a little plush toy, and they even had some great Vineyard Vines Mascot collars half off! I even picked up a few hilarious greeting cards that they were selling. I brought my pug back in today and everyone was ooing and ahhing about how cute she was and hooked me up with some bitter apple spray so she stops chewing my furniture. It is a little pricey, but they offered me a 15% off coupon for signing up for their mailing list and a list of recommended vets and dog walking services in the area. There is also a store just down the street that offers grooming, daycare, and training classes (which Zoey will be participating in in January) read more

Love this pet store! The staff was very friendly and helpful! It was my first time visiting, so the lady at the register gave me a bunch of coupons! It's a little pricey, but if you check in with Belly they have 4 options for free stuff with just one check-in. read more

This is probably the worst pet store I have been to. Called earlier in the day to check the availability of a particular item. Was told they didn't have the color I was looking for, but I could at least bring the dog in to check sizing before ordering online. Arrived at the store in the afternoon. I'm not sure how long I was there before anyone noticed. No "hello, welcome to Bentley's"...nothing. For the record, we were the only customers so it's not like they were running around and didn't notice us among a large group of people. The two women behind the desk couldn't have cared less about the happenings in the store. When I attempted to ask one of them for help, referencing my call earlier that day, she only replied with "yeah". (Ok, awkward) I asked if they had anymore sizes, she responded with "well, we have these other ones" (clearly way too small for my dog) and didn't offer any other solutions. I was a bit frustrated seeing as I had been told (likely by her) only a few hours earlier that they had a variety and was encouraged to bring the dog in. Long story short: don't waste your time. I try to be generous with customer service but this store really didn't fit the bill. Not to mention they hardly have any selection. read more

A cute canine-centric store on a commercial stretch of Southport. Prices are a little high, but that is to be expected in this area.

My Dog Maverick and I love this place! It always has treats and water outside for dogs, so we make it part of our regular walks. My Dog is a bit of a "puller" and one day I had enough, we went into Bentley's, I looked at the manager Jen and said, "Please Help Me!" We both laughed, she took one look at Maverick and fitted him with a No Pull Harness. It has been completely LIFE CHANGING! She was so patient and kind to us. We stop in and visit Jen once a week and I am always so thankful to her! read more

I have a serious illness. It's incurable. It's called "puppylove." I cannot resist the urge to buy my Lola every cute thing I see for her. :-) After getting irritated in a pet supply store, my friend suggested I check out Dog-a-holics after I complained about the selection of small dog supplies at Petco & Petsmart. Upon walking in, there were lots of really nice dog owners who had brought their pets in to pick up stuff. The person working was fantastically helpful and kind! This store has lots of great pet items to offer! From NCAA collars & bowls, to treats, matching leashes & collars, and doggy beer! There were even doggy baked goods! They even carry products for dog lovers & lovers of dogs lovers to help reduce/eliminate pet allergens. I would definitely recommend this place, for big dogs, small dogs, and every dog in-between! read more

Nicest staff in this store. I love stopping in and seeing what they have in their treat display. We've purchased the decorated treats for special occassions and the dog loves them. Prices are reasonable and it's the cleanest store! read more

While admittedly I have not shopped here, yet...This place is one of the classiest stores I know of. I work on Southport. My coworker had a tragic fire and lost 3 of her cats. She still has a cat and a dog. One of her clients came into work recently with a present for her. From Bentley's. She had explained the situation to the store and they, without losing a beat, said they absolutely wanted to help. They donated not only the biggest bag of toys and treats I have ever seen, but also a $200 gift card. Thinking about it honestly still makes me cry. The fact that good people still exist is evident here. They care. And that is why we should all shop here. read more

I like this store a lot, and always take my pooch here for a special treat, but I have two mild complaints. 1. It's definitely a bit pricey. But then again, that can be expected when catering to a clientele who seeks out puppy pet-acures and gourmet dog biscuits. 2. The guy who usually works there always ignores me until I'm ready to pay. It's like he can't be bothered to be polite until he knows for sure you're going to drop some cash. Other than that it's a really cute store with some great merchandise for you four-legged friend. read more

This is a top-notch retailer in the Southport Corridor. The owner (who I consider a local celebrity) and staff are friendly and knowledgeable and express genuine interest in your dog's needs. I almost feel guilty for asking questions and getting answers for free, essentially, but they're quick to provide information so I don't think I'm breaking any taboos or hustling them for free info. The store has everything I need for my dog. I love that it's here. Dog-a-holics is certainly a neighborhood institution. We're lucky to have it. read more

Been meaning to write this review for awhile. Last fall, my husband and I ordered an adoptaversary cake for our dog. He was dying from cancer and we knew it would be our last year with him. We wanted to do it up big and right. We were really excited by all the choices for flavors we could get for his cake. On the day of his adoptaversary, the worst possible thing happened. We had to put him to sleep. It was truly the worst day. We called Dogaholics to let them know we would not be in to pick up the cake because our dog passed. I called the store, bawling. Maybe it is too much to expect, but they still charged us for the cake. This just seems to be in poor taste to me. I am also a small business owner. There are times where I discount services or just do not charge clients because it would be tacky to do so. Or because it is just the right thing to do. I would have thought this might have qualified as one of those times with Dogaholics. It just would have been a nice gesture. Not expected, but kind. We now have a new dog in our lives and her birthday was this week. And, of course, we had to get a cake. But because of our past experience with them, we went with a different nearby dog bakery and will from now on. If they would have shown a little sensitivity during our time of sadness, they would have kept a lifelong customer. I am not so convinced that they care so much about pets or their owners. read more

Now that 4 legs is gone, we tend to walk here on a weekly basis. As long as the pups are happy, I'm happy.

My dogs are my children and deserve to be spoiled rotten. So that's what I do. I used to frequent the Lincoln Park location of this store and haven't ventured to the Southport location until this past weekend and I am so glad I did. They have everything you could possibly want for your fur babies and more. I am obsessed with my pups and this store understands people like me. The selection here is unmatched of any puppy store in the city, and trust me I've been to a ton trying to find new and exciting things to spoil my kids with. The staff was very helpful and friendly. I already have plans to go back this weekend. read more

I have a 1 1/2 year old puppy bulldog and he's been coming here since he was just a tiny puppy. I love that I can bring him in and the ladies that work here are always very friendly and you can tell they really care about their doggy customers. They remember Petey every time and recommend new toys and treats that he would enjoy. They introduced him to the Bully Stick and there's no turning back now... Every time we visit, Petey's like a little kid in a candy shop. Great selection, reasonably priced, friendly service, and great location. read more

Great store with all kinds of little knick-knacks that I haven't seen at a lot of other dog stores in the city. They have an awesome deli-style treat counter that I love (well II'm sure my pooches love it, too). The staff is super nice and always helpful. read more

My dog Berkley and I love it here -- they always have the cutest toys, cookies, sweaters and collars! Not to mention a street discount for anyone who works on Southport and great deals when you use your Belly card. We also use their grooming services and they do a great job. I hate leaving my dog anywhere, but she likes it here, so I don't feel as bad. I also took Berkley to a 6 week training class, and the trainer was great. We are big fans -- its just a little pricey since I cant leave the place without buying something! read more

I find shopping for dog clothes online nearly impossible. Different manufacturers have different sizing and it can be so frustrating. I went to Dog-a-holics looking for some sweaters that would not only fit my dog but keep her warm. The staff was friendly and helpful. They have a great selection. Will be back! read more

I recently started coming here within the past couple months and most workers are really helpful and friendly. I see that some people say that some might be rude but I haven't experienced that yet. My bichon loves all the treats (especially the one that looks like a toothbrush) I bought for him from this store. I have bought a doggie birthday hat and a few other non-food items from here that are really adorable! Besides the cute finds and dog treats, the prices are kind of expensive read more

This place couldn't be cuter! If I had a dog, this store would be the death of me. They have quite a few toy options, friendly staff, and tons of treats. They have an entire display case of dog cookies which make excellent gifts. There stuff is a little on the pricey side, but that isn't much of a shock in this neighborhood. Overall, I think it is a great addition to the street. read more

Love this place it was my first time and the people are sure friendly. I will be going back soon their choices of treats are great.

This is a fantastic pet store. The employees seem to genuinely care about your dogs and are extremely knowledgeable about their products. We came in with our new puppy, and they suggested great food and products/toys to keep our puppy occupied. The food drastically helped our dog's dandruff, and she can't get enough of the toys and treats. The company also makes donations to local nonprofits making them an A+ in my book! read more

Although not the closest pet supply store to us, I have made it a habit to stop by at least once a week in order to keep my hyper German Shepherd's treat supply well stocked. This shop has a great selection of treats, and I was impressed by the friendly service... Kelly in particular went above and beyond to help us, and even remembered my dog's name when we stopped by for our second (and third) visit. It's not cheap, but I will probably continue to let my dog pick out his treats here after our long runs. read more

Seriously impressed with the Dog-a-holics boutique - we come here weekly to get our dog's favorite frozen bones, treats and cute accessories. The staff is always friendly and attentive, pointing out new items and telling us about the latest sales. By our second visit, one employee had even memorized my dog's name - it's sincere customer-service efforts like these that have made a loyal customer out of me. read more

Absolutely one of my favorite shops to take my dog to. The Staff Is super friendly and ready to help if you have any questions. I line this place and I know my pup does too! read more

Do your children have paws(some or all)? Then dogaholics is the place for you! The staff and store are amazingly kind and patient. I get all necessities from here and fun stuff too. My dog always wants to take a walk to his favorite store. My husband and I recently moved to Chicago and chose the neighborhood primarily because of closeness to dogaholics. This is my favorite store in the city!! Don't miss checking it out!!! read more