Cancel

    Open app

    Search

    Kriser's Natural Pet

    4.0 (130 reviews)
    Closed 9:00 am - 8:00 pm

    Services - Kriser's Natural Pet

    Pet physical or wellness exam

    Pet vaccinations

    Kriser's Natural Pet Photos

    You might also consider

    Recommended Reviews - Kriser's Natural Pet

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    The voicemail from Kriser's
    S G.

    Now that I've had time to cool off, please avoid this place all cost!! I had a 2:30pm grooming appointment yesterday for my 8lb havanese. I just chose the groomer who had availability, and went against my better judgement because the groomer that was assigned (Junior) looked incredible sketchy online. I arrived to my appointment early around 2:20pm, and before he even touched my dog, he said she was matted. She was not matted AT ALL, I literally combed/dematted her the night before. However, he insisted on taking her to the back and doing a quick blow dry to check for matting. He came back and said the COLLAR area was matted and that there would be an extra charge. I said whatever because the collar area does get matted often. So my dog was brought to the back at 2:30pm on the dot and I went about my way. At 4:08pm, I had a missed call/voicemail from him advising that she was matted in the middle of her back and needed to be shaved. I let them know that I did not want her shaved/was on my way to get her because it's the middle of freaking winter and I didn't want my dog to be cold. I live less than 10 minutes away from there and got there around 4:20pm to pick her up. When I got there, they kept asking me if I could come back tomorrow because she wasn't in a good state. They bring her out to me, and she was partially groomed on her back. I then told them to just go ahead and shave her because she looked kind of crazy. The groomer then proceeded to tell me that my dog was his last appointment of the day and that he was off at 5pm and couldn't do it. Mind you, the appointment was at 2:30pm and he didn't start until 4pm, and now he doesn't have time to shave my tiny dog? You cannot make this up!! Then later that day, my husband called and proceeded to give them a piece of his mind and they said that I signed a waiver which authorized them to shave my dog. Yes, I did sign the waiver (because I had to), so why didn't they just shave her before calling me? And why didn't they tell me that they started grooming her on the voicemail? Also, the groomer blow dried her earlier and only said her collar area was matted, then all of a sudden her back was matted too? The entire staff is shady and grimey!!! Also, they kept referring to my dog as 'he' even though she was clearly a girl with a bright pink collar AND they never asked for my vaccine forms. That stuff seems minor, but it goes to show that they're in the grooming business only to make money, they do not care about dogs!!! Luckily, PetSmart was able to fix her up the next day - and they said she was NOT MATTED.

    The saga continues; pup started treatment for an ear infection caused by ear plucking that I specifically asked them not to do. Still no call from the manager. So not only did they overcharge me to do what I asked them not to do; add an additional $240 for a vet appt and meds.

    Ernie's goodbye party at daycare, thrown by the wonderful Cassie
    Michaela S.

    I could write a novel about how much I love Kriser's... more importantly I could write a whole book series about how much our pup Ernie loves Kriser's!! When we moved to Bucktown two years ago, we had no idea that Kriser's would become our home away from home. We use them for everything- daycare 2-4 days each week, the vet, the groomer, and for all our supplies. First and foremost, Cassie and the daycare team are above and beyond incredible. Cassie (and the others) loved our Ernie as if he were her own, and she was the person he always was most excited to see. She always gave us updates on how he did each day, and she would even go the extra mile to make homemade treats from time to time, send us the cutest photos of him with his pals, and don't get me started on the parties she would throw... holiday party in December, Halloween, Valentine's Day, and of course when we sadly made the move out of Bucktown, the ADORABLE goodbye party she threw Ernie on his last day at daycare (see pic attached). We love you Cassie!! The vets, Dr. Mike and Maigin, are also fantastic. They got to see Ernie grow up from his first day with us! We would always pop in just to say hi when we were going to daycare. As of now they are at this location Monday's, Thursday's, and Saturday's. Get the wellness plan!! For a good price you get all puppy shots (if it's a puppy) and unlimited visits for a full year, and you can renew each year. We got probably got $1000 worth of vet services for $250-300 - so awesome. Grooming is also a great price ($80 ish for our 40 lb pup before tip) for a top notch quality groom. All in all, I can't say enough good things about Kriser's. We got to know every staff member and they each have loved Ernie so much- they have been his second family! Thank you all for all you do!

    My dogs eyes closed from severe allergic reaction from the grooming

    After my bf called 3 separate times and spoke to the front desk staff on March 13th The front desk people never told any of it to the managers. And even though the business Yelp people said they would relay my review to management that never happened either. They had no idea of what happened when I called them today. Which means they didn't actually read the Yelp review as and don't really care that a dog ended up in the hospital because of their services. No accountability or responsibility for the actions of the groomer or the establishment. The manager was trying to be professional on the phone but it was very clear that he was trying to protect his reputation and the staff and the more professional he was the more I could tell that they had messed up big time. You can be as professional as you want but the fact is your staff messed up the first time by mishandling my dog and using whatever toxic chemicals you used and then when I called to get more info you did not relay the message for me to speak with management and then you hide thinking that this will blow over. It won't.

    Handsome boy!
    Tracy A.

    Not only do they carry Stella & Chewy's raw food, but amazing groom by Haley (sp?)!!!!

    See all

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Daniela A.
    194
    30
    11

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lance K.
    160
    44
    0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S G.
    25
    60
    28

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of sarah m.
    226
    12
    6

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D W.
    30
    25
    0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Don S.
    269
    3
    0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kris J.
    151
    81
    15

    5 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 6
    Thanks 2
    Love this 0
    Oh no 1

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Russ K.
    0
    135
    5

    2 years ago

    Lots of healthy treats for your pooch. And it's all natural. My dog endorses this store.

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Brad K.

    Brad K.

    Thanks Kelly!

    Helpful 4
    Thanks 0
    Love this 5
    Oh no 0

    3 years ago

    The staff is helpful and friendly. You carry a brand of dry cat food that my finicky cats love!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 3
    Thanks 1
    Love this 2
    Oh no 1

    2 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1
    Photo of Amber S.
    262
    12
    3

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Our go to for pet supplies. Really satisfied with them. Would visit again. Store employees are friendly.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Only good things to say about this location: Friendly staff, great range of products, a dog wash and they're terrific at trimming nails.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Raise the ruff! Thank you for the 5 stars, Ashley C.!

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Kaleb L.
    526
    37
    8

    8 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pat F.
    111
    11
    0

    6 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Gio Z.
    51
    6
    1

    7 years ago

    Took my puppy there for a bath with Sophia and she came out looking so pretty and happy! Definitely will go back there again!

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Brad K.

    Brad K.

    Thanks Abby!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D G.
    137
    214
    34

    7 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Brad K.

    Brad K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Anna N.
    283
    6
    3

    6 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Anna, Thanks for the great review. So happy to help!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of P J.
    4
    32
    2

    15 years ago

    Helpful 9
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of R S.
    223
    31
    1

    10 years ago

    Helpful 0
    Thanks 0
    Love this 3
    Oh no 0

    12 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 4

    Kriser's Natural Pet Reviews in Other Languages

    Ask the Community - Kriser's Natural Pet

    Review Highlights - Kriser's Natural Pet

    ***In 6 years of being groomed consistently every 4-6 weeks, BJ has received his best haircuts from Chalie.

    Mentioned in 9 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Pet Stores 2,185 times last month within 15 miles of this business.

    Verify this business

    Howlistic Grooming

    Howlistic Grooming

    4.4
    (160 reviews)

    I rarely leave reviews, but I'm extremely disappointed with my experience at Howlistic Grooming…read more This was my dog's second visit, and before leaving him, they specifically asked if he would be receiving the same haircut as last time. I said yes and confidently left, expecting consistency with the previous groom. Unfortunately, that was not the case at all. They cut my dog's hair extremely low and completely ignored the previous grooming guidelines. When I expressed my concerns, the groomer responded by saying When I expressed my concerns, the groomer responded by saying she had "shaved his nails for free," which she said is normally a $10 add-on. I explained that it still didn't address the issue at hand and that it should have either been communicated or charged properly as an add-on if that was the case, because it didn't resolve my concern about the haircut. I was told there was "nothing they could do" and that "for future reference" I should bring a photo. I didn't think a photo was necessary for a repeat appointment when the staff made it seem like they already understood what was expected based on his last service. The manager called the next day, listened to everything that happened, and ultimately only reiterated that they do not offer refunds or discounts. No apology, no empathy, and no accountability for the poor experience. The only response I kept hearing was "for future reference." To make matters worse, my dog's ears were cut so short that he barely even looks like he has ears anymore. The haircut looks nothing like the previous groom, and it's honestly upsetting to look at. Since the appointment, he hasn't even seemed like his usual energetic self. I trusted this salon to care for him properly, and instead I left feeling dismissed and deeply disappointed. A total waste of $80 and a tip. PHOTOS BELOW: As you can see in the attached photos, his beautiful black coat was shaved down entirely too close, leaving his face and ears completely bare.

    DO NOT GO HERE!!! The last time I took my 4 yr old Yorkie here, she came home limping. She wasn't…read moreable to run or play for 2 weeks. I called to inform the manager, and the manager's response to this was deciding that my dog could not come back. Worst experience I've ever had with a groomer!

    CleanDog

    CleanDog

    4.7
    (62 reviews)

    I don't even know where to begin. We recently moved out of Chicago and guess the only thing that we…read moreare missing, John. I know we won't be able to find someone like him anywhere else and that makes me and my husband really sad. A. My dog loved going to John, he never felt stressed after John's haircut. B. Have you seen how clean his shop is? My jaw dropped when I first went there. C. His cuts are so amazing, Toby was getting complements constantly. D. Shampoo that he uses is amazing, smells so good. E. My dog is anxious, but John never had a problem working with him somehow , he usually never sits still for anyone. F. He is a professional groomer and I don't think you will find someone like him at least in Chicago area. I can go on and on. I don't think he needs my review but I just wanted to share for someone lucky who lives in the area and is able to get appointment at Clean Dog.

    Not sure what superlatives I can add to what many others have written except to say all of them are…read moretrue. One of the true pleasures of living in a big city it to discover treasures in the most unexpected of places. Who would think that dog grooming would be one such place but I consider CleanDog to be a treasure in Chicago. John brings a rare combination of pride or work and some kind of genius for dog grooming that is ineffable; he just has a feel and an incredible talent for working with dogs. What brought me in the door for our Maltipoo Bailey is that I was looking for someone who would not immediately resort to shears to deal with some matting (admittedly, we had let Bailey go and she was very matted). I know that taking her to our prior groomer would result in her coming home shivering and looking like a short-haired chihuahua. Reading the reviews here led us to CleanDog. In short, John did not disappoint. He is so kind and helpful and went the extra mile (and then another extra mile and then another after that). As others have experienced, we could not believe how wonderful she looked. In fact, it was the best she has ever looked, hands down. John patiently brushed her out, gave her a much needed bath, and then working his own unique magic, brought out the scissors and turned her into a show dog. I can't imagine taking her for grooming anywhere else in Chicago.

    Kriser's Natural Pet - petstore - Updated June 2026

    Loading...
    Loading...
    Loading...