I didn't realize I had been coming here for 10 years but I guess I have! And the good news is that…read moreit's still great! I went just this afternoon and I was in and out in 10 minutes. They changed my oil and air filter, checked my tires and other fluids, and even gave me a complimentary bottle of cold water and a couple of dashboard wipes, and sent me on my way! Pitch perfect service. We're heading out of town today so it was reassuring all of that had been checked before we hit the road. Thanks, Choice Quick Lube!

Service here was impressive and impeccable! Staff were kind, offered water, professional, and…read moreattentive. This has been the best oil changing experience I've had and the customer service is phenomenal!

Ypsilanti Mi 2216 E Ellsworth Don't ever take your vehicle…read morehere for work! My daughter took her 2016 Cruze there. She was told it would be $70 for oil change and tire rotation. They charged her $140!!! ALL THEY ARE DOING IS TAKING ADVANTAGE OF YOUNGER WOMEN! I tried calling and talking to a manager. Of coarse he doesn't come in until 1pm. TERRIBLE CUSTOMER SERVICE! The guy I spoke to was a real azzbag! He told me to start changing the oil myself! My daughter has the car 120 miles away at school! Real nice guy... Again! Don't ever go here for work!

Ken was very unpleasant and short with me from the moment I pulled into the bay. Already was…read moreregretting choosing this place because of his attitude. Then he tried to charge me $112 for a 0w20 oil change on my Mazda that I've already had done twice before for $66 elsewhere. This place is a rip off! Beware if you're a woman they will take advantage!

Came here on a Saturday morning around 10am to find all the bays were full (good sign people trust…read morethem). Waited maybe 5-10 minutes?? A young gentlemen came out to greet me, apologized for the wait, and told me which bay was opening soon. Really appreciated being informed! Got the usual full high mileage service & price I get elsewhere; so that tells me I'm not getting jyped. I overheard a conversation of service recovery in the bay next to me. Staff was very courteous, helpful, and understanding when a difficult situation came about. Professional and non confrontational. Thorough check of all lights and tires. Boss man came over and checked to see if I was doing good AND came to help his team. As a leader myself, I like seeing managers in the thick of it. Staff were also helpful to each other and respectful. Great communication. Sam was a great tech! Entire service took about 10-15 mins; which I'm not complaining about. I'd rather have quality over quickness. But it was nice to have a bit of both! Highly recommend!

I always change my oil myself but the weather came in early this year. I was very happy with the…read moreservice today. I was impressed with Josh, sharp guy. Since I was going to do the oil change myself i already had the oil (full synthetic) and filter (pre soaked with oil in it). No problem! I got the cheapest service to save some money. They even gave me a small discount for providing my own supplies, Nice touch. I had a Military discount or Senior to choose from.

This is the worst shop ive been to in a long time. Drop my car off for an estimate on my…read moretransmission that was leaking. A week later they call me and tell me they don't know the problem and it will be 2300 to see what the is. After he told me 1100 job. While I came to pick it up I asked did they top off or check the fluid they said oh "it should be full" didn't even know which car was mine and left my car with no fluid inside. Definitely don't recommend

No start problem. 2005 Ford 4.2 F150. These guys are the best I have ever seen. My son and I have…read morebrought our vehicles here and without fail every time it's been exceptional service at a very fair price. In my opinion, if they can't fix it it cannot be fixed. Thank you, thank you!

GREAT CUSTOMER SERVICE. I drove over a spark plug and my tire went flat on my 2024 Chevy Traverse…read more Thaddeus and Marcus were fabulous in taking care of us and getting us back on the road within an hour! Thank you for such great service!

I'm not sure if it's just this location or what but says they open at 8:00. Nobody's picking up the…read morephones till 9/9:30 They'll keep you on 5min + hold times. Customer service is fast, curt and right on hold. No time to talk. Just in case anyone's on the side of the road or in traffic..

Overall great. Staff were friendly and polite and importantly, they didn't try to upsell me. They…read moreoffered but did not push me to do a synthetic oil change too early. They helped top off fluids for my car and put air in tires when it was needed (due to the low air light being on at the beginning of winter, a yearly occurrence). They then sent me on my way without me needing to pay anything (despite offering) -- I will be back when it is time for my next oil change. If you sign up on the Valvoline website, you get periodic good coupons.

My wife visited this Valvoline location in Chelsea, MI for a simple, routine oil change. Instead of…read moreproviding an honest recommendation, they told her she needed full synthetic oil for her vehicle -- which was not true for her make and model. They upsold her into a service that cost more than $100 extra. This kind of pressure-based upselling feels predatory and takes advantage of people who trust that a national chain will act ethically. We expected better from Valvoline, but the experience showed the opposite. If you go here, be very clear about what type of oil your car actually requires and double-check your owner's manual before agreeing to anything. Unfortunately, we won't be returning.

Helped me with an issue another oil shop caused. Very friendly. Best oil shop I been too I highly…read morerecommend

always an amazing experience when we come here. very quick but thorough & precise service . We got…read morean oil change , . They always let us know what the car needs but never feel pressured to buy everything right away. every single person is friendly and knowledge. . Customer service is flawless. And they open early. Great value!