the ONLY good thing about this location is the doctor himself. other then that i would NOT…read morerecommend this location at all. The hassle i went through just to get my daughter's prescription is ridiculous. the receptions are so rude and dismissive. After giving me my prescription i noticed they didn't write the PD. i asked for it on the phone and in person and was told since i didn't buy her glasses there they don't have to give it to me. After so much research it's illegal for them to refuse to give it to me. There was no resolution till this day they wouldn't give it to me and i even let them know she did try on glasses so they do have it. I shouldn't be going back and forth over information regarding my daughter results from an exam and measurements. All because i didn't end up buying with them is ridiculous.

Super sweet and helpful staff, they'll take care of you! Great deals and prices. Doctor is super…read moreinformative and explains every detail you need to know.

The consultation was very detailed and thorough. They also express the options you have and what…read moreare causes of the issues. Definitely a place to recommend and return.

I walked in and was seen within 30 minutes. The doctor was very friendly and thorough! I do not…read morehave eye insurance and their pricing was incredibly fair.

The start wasn't great, when I got there the girl at the front desk was rude. Her greeting: how can…read moreI help you? Not very welcoming. She was also talking to the guy that does the glasses and just made it seem like I was interrupting. Then, When it was time to go in she told me I had to do a retina test, and made it seem it was as mandatory. I told her I didn't not want that and ended up just getting the dilation. She was just not friendly. After that, everything went smoothly maybe because I did not have to deal with her again. The tech inside was nice and Dr Balthazar was very nice as well. I liked how knowledgeable the doctor was and the fact that I did not feel rushed.Thankfully, my vision hadn't changed much. I would visit again. But that front desk receptionist may deter me if I have a repeat experience.

I just wanted to say how grateful I was towards all the staff! everyone was very helpful from the…read morestart . thank you Gamalrel, Naila, Zaira, and Dr Baltazar. Very welcoming; supportive They went above and beyond to help me with any questions I had which glasses would suit me. Definitely would recommend! 10/10

My visit with Dr. Nguyen was amazing. She is so personable, caring and professional. Her memory…read moreconcerning my past visits impressed me greatly, recalling details that I had forgotten about. She takes the time to point out everything about the eye, including proper diet and exercise. She can even tell the patient's blood pressure simply by examining the eye. She points out potential problems that may occur and how to cope with them in order to maintain good eye health. I highly recommend this kind, compassionate doctor. Your experience with Dr. Nguyen will prove beneficial in ways you would not expect. She's certainly not a physician that only handles the basics. She is truly interested in your total well-being.

Dr Nguyen is awesome! Her personality and chair side manner really make this other wise nuisance…read moreappointment really enjoyable. I loved the detail she provided me during my screening. She is very personable and impressed me by remembering our family details, considering it had been 3 years since we saw her for "that one's" screening. She also has an office in the Med Center/Museum District.

I literally was just hung up on by someone from the office when I've been waiting a month for my…read moredaughter's prescription of contacts. I paid the amount I was told to receive her contacts. Now I'm being told that I need to pay more to actually receive the contacts. It makes no sense that I was not told that before I left. And we are returning client for the past four years. A new person that answered the phone was very rude. I asked to speak to the person that actually helped me initially and she refused and hung up. I called Back and no answer. Ridiculous, I will be calling my insurance company to report fraud as well.

I had a great experience here. We had two back-to-back appointments, and even with having to update…read moremy insurance we were still out in under an hour. Right off the bat, the assistant(don't know her actual title, sorry) was very friendly as we walked in the door. She was patient with me as I made the necessary adjustments. It didn't take long at all for them to find the new provider and pull the information up. From there, we moved right into the pre-screen. They absolutely made my day when they whipped out a fancy new light gun which replaced the air puff machine. That shaved fifteen minutes from my visit easily! The actual exam went by quickly and I was happy to hear that my insane prescription didn't change at all . Have been going to this location for a few years and even though I've moved from the area, I still come back here.

I have been going here since I was practically a child . I went off to college and then there have…read morebeen some years in between, but ultimately I went back and I love it here! Doctor is very great

As new patients to Atasca Eye Center we made Monday afternoon appointments for myself and my…read morehusband. Early Monday morning, because they don't answer the phones until 9am, I called to reschedule because we wouldn't be able to make the appointments. This would give them about 7 hours notice. The receptionist rescheduled us for later in the week and then informed me that since I hadn't called 24 hours in advance, we would be charged $30 per appointment. First of all they are not open on Sunday so I called as soon as I was able to get them on the phone and second I didn't even cancel, I rescheduled. I said "Just cancel everything please because that is ridiculous". If this is their level of Customer Service I do not want them as my provider and they obviously don't need my business.

Good been going there many years, selection good. Good staff Hope to make a selection that I am…read morehappy with this year.

I have been Dr. Castillo's patient for over 5 years. She and her team are friendly and…read moreprofessional. My exams are detailed and she explains clearly. She is the best!

Both my husband and i have been under the care of Dr El-Annan for over two years. We have both had…read moresuccesful cataract sirgery amd recieved excellent care and treatment from DR El-Annan Would highly recomend if you need cataract surgery or any other retina issues to be taken care of

I was referred to Dr. El-Annan by another eye doctor while at MD Anderson Cancer Center. My…read morecomplaint was my left eye seemed as if someone had spread Vaseline over it and my vision was severely hampered by it. Extremely blurred. After extensive testing by Dr. El-Annan's staff, his evaluation concluded I had (PCO) posterior capsule opacification and l would need laser treatment to correct it. I agreed to the treatment. It took almost no time. After maybe two hours everything was almost normal. By the next day, I was stunned as to how good my vision was. Almost as if nothing was ever wrong! As an added bonus, Dr. Annan was so patient and so informative about every aspect of the 'operation'. He kept asking if I was understanding everything he was telling me. I was because his explanations were so thorough. I would highly recommend Dr. Annan to anyone who needs eye treatment - for anything.