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    Berman Infiniti Chicago

    3.1 (106 reviews)
    Closed 9:00 am - 8:00 pm

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    8 months ago

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    Leah G.

    Thank you for your review. We appreciate your business.

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    Leah G.

    Please contact Service Director Mark Yalda at MYalda@berman.com

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    3 years ago

    We had a great experience with Ashton and the team at Infiniti! Ashton was transparent and had great customer service!

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    4 years ago

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    Leah G.

    Thank you for your review. We appreciate your business.

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    Photo of Justin R.
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    5 years ago

    Have tried now to schedule a service appointment twice and they keep screwing it up. Guess I'm just gonna have to go to Jiffy Lube.

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    Leah G.

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    13 years ago

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    Page 1 of 3

    Ask the Community - Berman Infiniti Chicago

    Review Highlights - Berman Infiniti Chicago

    Additionally, Luis stepped up and assisted me with a problem I had about a week after I purchased the car.

    Mentioned in 10 reviews

    Read more highlights

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    Chicago Auto Warehouse

    Chicago Auto Warehouse

    4.7
    (31 reviews)

    Really pleased with my experience with Chicago Auto Warehouse. I was able to remove the hassle and…read morestress of finagling a trade in while also purchasing a new car with a suburban dealer. Derek gave me a fair deal for my beloved BMW, but more importantly, at 9 months pregnant, made the process very easy and efficient. I was looking for a very specific replacement vehicle, but if I was aware of this place sooner, I bet they could have found it for me and I would have happily done both sides of the transaction with them. They have really nice cars on site, and a great business model. Highly recommend whether you are buying or selling a quality vehicle.

    Derek and his wife are really cool genuine people. I bought a car from them and he was very honest,…read moreupfront and helpful. Made me feel as if I was buying from a friend and I appreciated the fact that he was down to earth and friendly. Even encouraged me not to buy the car right away but to take some time to think about it. I was really impressed by that. I bought a Land Rover, which I know have been known to have computer problems. He assured me that he knew the owner and that the car had been taken care of. When I pulled the car fax it confirmed that the car had been only serviced at the Land Rover Dealership. He recommended a company to give me a warranty and had them call me to even set it up. I'm appreciative and would definitely recommend Auto Warehouse to anyone looking for a great used car

    Enterprise Car Sales

    Enterprise Car Sales

    4.2
    (44 reviews)

    We have needed another car for several years but we couldn't find a car both of us could agree on…read more My husband wanted a good price and low mileage and I wanted an SUV for safety and because they are cool! We finally tried Enterprise, since we were again renting a car from them. We were lucky enough to talk to Johnathan when we first got there. He was knowledgeable as to their stock and showed us three SUV's that had all we wanted but were reasonably priced. I thought they were all great looking cars, clean and well maintained and relatively low mileage for rental cars. We took a test drive in the one that I liked. We couldn't decide so we thought we would come back another day. We went to lunch and over lunch we picked the one we liked the best and then went right back to purchase the vehicle. The process was not only no hassle but the car was exactly what we wanted. This was to be a vehicle for me and I had had leather seats and loved them. Guess what? Enterprise can re-cover the seats! We were able to get heated leather seats and Lo Jack installed. Also we have a free 3 month subscription of Sirius XM. We had to wait a few days but it wasn't long. We didn't finance the car so I can't say how well that goes but our purchase experience was the easiest and most enjoyable. Isaac made the paper work go smoothly. I would recommend Enterprise Car Sales for good customer service as well as a large selection of newer cars at really good prices. The whole experience was easy and actually enjoyable. We love our 2017 Jeep Cherokee and I wish we could have purchased all three of the vehicles we looked at but I have to wait until we win the lottery.

    I had a great experience here. I ended up getting a great car at a fair price. I worked with…read moreStephan and he was great! Very patient and understanding. He listened to what I was looking for in a car and made some suggestions. He was also happy to bring cars from other locations for me. I highly recommend this location and Stephan. I usually hate the car buying experience but this was smooth and easy. I don't remember the names of other staff members but they were also friendly.

    Fox Ford Lincoln

    Fox Ford Lincoln

    3.3
    (330 reviews)

    Well oiled machine of a service dept. fast intake and follow up. No upselling. Great staff. Thanks…read moreJennifer

    I've been coming to Fox Ford Lincoln for years since moving to the city back in 2014. I always…read morethought they provided good service at a premium price (being a dealer in the center of the city, I expected and was happy to pay the additional premium for the convenience.) Right after they switched to the Murgado brand, I brought my Ford Escape in for an oil change back in January of this year. I noticed immediately after the oil change that the plastic tray that covers the bottom of the engine would fall off and drag on the road. I bought some additional screws and that held me over until the cover continued to lose the screws and detach and today I asked them to fix it when I came in for my scheduled oil change. Parallel to this, I asked them to check a seatbelt in the rear that wouldn't retract. They said it'd be $280 for the diagnosis and the majority of the time, they can fix it. Okay. They have my car all day and tell me I have 45 minutes to come pick it up because they close at 6 unless I want to wait until tomorrow. They said it'd be $1200 to replace the seatbelt (they couldn't fix it) and $600 to replace the bottom cover. I denied both. I talked to my service advisor, David and explained that they caused the issue with the bottom cover and he lied to me and said they didn't need to remove the cover for an oil change. He also said they couldn't cut the part hanging off because it was covering a key part of the engine protecting it which also ended up being false. They also charged me $30 to put new screws in without fixing the problem. When I arrived and complained to the manager, they did nothing to fix the issue (saying the car was "old") and still charged me $440 for the oil change, 3 screws and seatbelt diagnosis Oh, and did I mention when I looked at the bottom and did a small minor tug, one of the screws came right out. I also disassembled the back seatbelt myself, and I fixed it within 2 minutes of messing with it. I'll never be back. UPDATE: I took the cover off the broken seatbelt and messed with it for 5 minutes and was able to fix it. I asked the service manager for a refund for the $280 and they said they'd send me a check. 20 days later, I never got the check, so enjoy the chargeback on my credit card. STAY AWAY!

    Berman Subaru of Chicago

    Berman Subaru of Chicago

    3.2
    (587 reviews)

    Back Again! If you're looking for a dealership that actually delivers on what it promises, I can't…read morerecommend Berman Subaru of Chicago enough. I've owned a lot of cars over the years--from BMWs to 300Zs--and after driving the Subaru Crosstrek for nearly a decade now, I can confidently say it stands in a league of its own. It's the perfect balance of size, shape, practicality, and everyday performance. I was never chasing high performance--I wanted something reliable, comfortable, and capable in all conditions--and the Crosstrek has consistently delivered, whether I'm navigating city streets, cruising the highway, or taking on backroads. Berman has been my go-to dealership from the very beginning, and for good reason. The team is always professional, straightforward, and genuinely helpful. Pricing is very fair, the process is smooth, and their service department has been consistently excellent over the years. A big shoutout to Daniel Szontagh--he made this latest experience just as seamless as the others. No pressure, no gimmicks, just honest help and great communication. I recently traded up to the Crosstrek Hybrid, and even after just a few days, all I can say is: wow. The previous models were great handlers, but this one takes it to another level. It feels incredibly smooth, connected to the road, and surprisingly comfortable--even over Chicago potholes. It's refined without losing that fun, capable feel that makes the Crosstrek so enjoyable to drive. If you're in the market for a Subaru--or even a quality used car--do yourself a favor and check out Berman Subaru. And if you can, ask for Daniel. You'll be in good hands.

    Great experience at Berman Subaru! I came by today to get a new stereo system put in my car. I had…read morean appointment and pulled right into the service garage upon arrival. The team greeted me and got me checked in super seamlessly. They let me know it would take about 2 hours for the installation and then showed me to the waiting room. There are two spaces, one bigger one with tables and chairs, and the other with some desk space. I was able to camp out at one of the desks to get some work done while they worked on my car. There is wifi (not the best so I tethered to my phone) and coffee available. Before I knew it the 2 hours was up and my car was good to go! They even gave it a quick wash while it was back there (even though we got it fully serviced and detailed about a month ago). The team is awesome and super responsive. Since it's also the dealership, there were able to do multiple services free of charge (including the new stereo!) They do a great job of building relationships with their clients to keep them coming back. We've been bringing our Forrester here since 2017 and will continue to do so.

    Berman Infiniti Chicago - car_dealers - Updated June 2026

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