Looks like old buildings and rooms. I don't feel like the exam was very thorough. I do like the prescription that I got for rosacea it works well and my skin tone has never looked better and I barely break out anymore. read more

Update as of 8/3. Finally got ahold of the manager after 4 phone calls. He told me he would get the false claim reversed immediately. Now I just have to see if it is actually gets reversed. He was very polite, but it shouldn't take 4 phone calls and promises of return calls without follow up to finally get this accomplished. read more

Came there for mole and skin tag removal. Do not have problems with the procedure, but their billing practices bordered fraud. The first time I called, I asked how much would it be to remove several moles and skin tags and the receptionist said that I needed to be seen. The visit estimate was close enough, so no complaints here. I saw a dermatologist and we went over the things I needed removed. I asked if they'd charge me per mole/skin tag or if it would be included in the cost of the visit and her exact reply was that they would need to send the moles (not skin tags) to the lab for biopsy and she was not sure how much the lab would charge but it was something like $60 per sample (and I needed three or so). I asked if they charged the same per each and she said there should be a discount after the first one. She said she could do it right away or I could come next week. I asked if it would cost more to come next week (meaning if I would need to pay for another visit) and she said that I would not, so I decided to do it next week. I asked several times about the charges and the only thing the dermatologist and her assistant mentioned was the lab biopsy charge for the mole samples. In my mind, the total would be $175 for the first visit plus $60x3=$180, totaling under $400. Next time they charged me $150 for the visit, which I did not expect, but this could've been my fault, so not complaining here, either. After the procedure, the assistant and I went to the reception desk and she spent a few minutes typing something on a calculator. Then she gave me a $390 bill for the biopsy, which I assumed was for the lab biopsy. It was more than twice more than I had expected, so I asked the receptionist why, and she said that the biopsy was something like $120 per sample, and I was not really sure how many samples they had to send (I had a skin tag that was pretty big, so maybe I needed more than 3 to be sent), so I let it go, even though I was upset. I thought my deal with Berman was over, but a couple of weeks later, I got a $160 bill from the lab and I was totally puzzled since I assumed that my $390 payment covered the lab work. I called the lab and they told me that they never got anything from Berman. I called Berman and they finally told me the truth. The $390 charge was not for the lab biopsy work. It was for the removal procedure, which they also call biopsy. Yes, it cost about $120 to remove a mole (there is a formula that is applied to remove multiple moles/skin tags, so it's less per sample if you need to get a few of them done). In my case, I had three moles that needed to be sent to the lab and three or so skin tags. So, my total was $875: $175 first visit, $150 second visit, $390 procedure, and $160 lab. I do not know if this is how much places charge for the same kind of work, maybe it is, but my problem with Berman is that they tried very hard to not tell me how much the procedure would cost. And every time I asked (and I asked multiple times), I mentioned that I would be paying out of pocket, so it was not a question of how much insurance would cover. It should have been pretty simple. I called the Roseville office and talked to the billing representative, but it went nowhere. She claimed that I was told how much it would cost in advance, which was not true. I could not be told in advance because the assistant calculated the $390 amount in front of me right after the procedure when I was waiting to pay. I asked to escalate the issue and was told that a regional manager would call me, but nobody did. I checked online to see if I can file a complaint, but one of the few articles I found mentioned that the amount should be over $400 and the only amount I would dispute would be $390. I am wondering if the amount was intentional for that sole purpose, but I'd be speculating here. Anyway, if you are planning to get some skin work done and pay out of pocket (at Berman's or anywhere, but especially at Berman's), make sure you get a "good faith estimate" with the charges outlined in advance. I did not know about it and I did not realize I needed one because the responses I got made me think that I would only need to pay for the visit and the lab work. I can't say if this is a standard practice at Berman's, or if I am an unlucky one, but if not criminal, at the very least, it is not ethical, and one would expect medical professionals to be on the right side of ethics. P.S.  One more thing: when using an HSA account for mole removal, you need a letter of medical necessity (LMN) from a doctor. I got a notice from my HSA processor asking for LMN and I could not get one. I sent a message via Berman's web portal, called their billing, and left a voicemail for the dermatologist, but nobody called me back. I was able to carry $390 over the next year, but it showed the attitude. read more

Dr. Nancy Cote was extremely rude and had no bedside manner. She made an already stressful situation even more traumatizing due to her lack of compassion and communication. read more

Had the first appt of the day after a holiday. I was the only one in the waiting room. The front desk girl was very friendly and had me fill out my forms and took my copay. My appt was with Nancy. She introduced herself and conducted the visit in less than 3 minutes. She seemed in a rush despite no one in the waiting room/ me being the only patient there. I made this appt because I wanted a skin check as I have maternal and paternal family hx of skin cancer / melanoma from both my grandpa and my dad. They asked when scheduling and online forms if I had any spots I was concerned about in general. These were the only areas assessed. I thought I would be in a gown with my shoulders / back assessed too as I can't see those areas and want to make sure everything is ok as I do spend time in the sun. Nancy seemed rushed, looked only at the areas I was concerned about instead of doing a "full skin check" like I requested the appt be for. If I knew only the areas I put down specifically would be checked and a full skin assessment wouldn't be done, I wouldn't have booked the appt. I don't plan to return. Waste of time / money. I'd rather just go through my pcp who never acts like they need to get out of there as fast as possible. read more

This is my first time here and it was horrible. For starters I had an appointment in the morning but still had to wait an hour. As I was waiting the staff would not only ask me questions about my condition but also talk to other patient's in the waiting room where everyone can hear. No confidentiality or professionalism whatsoever ! After hearing this and waiting an hour I simply just got up and left. I had never been to a medical office that operated that poorly in my life. I don't suggest anyone else go there for that matter ! read more

Dirty place indeed. Tray next to exam table had been used prior to my arrive, there was dirty gauze on the tray. I waited until the person was ready to begin and asked if she was going to leave a dirty tray there. I could tell by her reaction that she was not aware of the condition and had someone bring in a new one. I also notice the tall trash can in the room was very, very dirty looking. It appeared to have spent most of its life in an auto repair shop. The stainless steel can was total filthy. Then while getting cleaned up and ready to go I gave the (at least I thought she was a doctor - more on that) person giving me care some bloody items for the biohazard waste. Guess where she put it...If you guess that ugly, filthy trash can give yourself a gold star. The trash can is about four feet tall and was full to the very top with all manner of trash including bloody rags and gauze - medical waste mixed with the regular trash. I was led to believe that the person that was giving me my care was actually a doctor. When I looked at the Rx she signed I saw she was a FNP-C which is not the same. That was very dishonest. I do have to report that the care was well done, for the most part. However, when I got to my car I felt an itch on my arm and when I looked I had a massive flow of blood from a cancer that they removed. Could this be as a result of the non-doctor using a double edge razor blade rather than a scaple. I raced back in and they cleaned my up, blood all up and down my arm. They wrapped it properly this time. My visit was a Community Care appointment from the Veterans Administration Mather. When check out time came I was told I would get a paper Rx for to take to a pharmacy at which I reminded here AGAIN that I hae VA for drugs. She then told me that they are not at all connected to the VA computer system and that I would have to figure something out. No offer to help! read more

I went to Berman Skin Institute to get my skin tags removed and they did an amazing job to make sure I was comfortable and the process took no more than 15 minutes. read more

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I set an appointment to get a cyst on my face looked at and removed. I let them know when I set the appointment this was for a cyst on my cheek. I got to my appt, paid the copay, was taken back and told I have to see a plastic surgeon for the cyst on my face. I immediately left thinking that was a waste of time and money. Then a few weeks later I get a bill for 80$. I called and asked what for since I received no services and they said it was for being seen. I already paid the copay and should have been told when I BOOKED the initial appointment that the cyst on my face is not something they can help with. But they scheduled me anyways just to tell me they cant do anything in person and squeeze 80$ out of me on top of the copay I already paid. read more

I started going to Berman Skin about 2 years ago. I sometimes waited for up to 20-25 minutes which was okay as I am retired. I had to have a skin cancer removed and did not have much confidence as he kept complaining while he worked on having the wrong size sutures. On a follow up appointment, I had trouble finding the correct building and walked in 7 minutes late. I checked my Apple watch as I walked in as was relieved to see it was under 10 minutes. The desk told me I had to reschedule as I was too late. I was a regular patient, am 81 and drive from Lincoln and was clearly upset as I was only 7 minutes late. It was the last straw in a mediocre service. I'm switching to Sutter Dermatology. read more

Went here for a biopsy Paid in full Get a bill few months later from a lab that I was not told about during my visit Got sent to collections because they never told me they would send me a bill and I confused it with a different bill which was getting paid for through insurance.. when I tried to reach billing I kept getting a wrong phone number and when I would call the number it would say it's disconnected I finally got through to billing to a number they called me from and the lady was super rude and telling me she didn't want to argue and I wasn't even arguing I was trying to explain I paid for everything in full I didn't understand why I was being charged for this and she was like well I don't kno what u want me to do and I told her they should explain better that lab charges were separate Over 170$ more ... not including the 250$ just for taking the specimen out .. and 175$ for a consult .. don't go here... horrible customer service Unable to ever reach their office and super rude and unable to answer any questions read more

I'm not a fan of reviews as I'm quite the skeptic ( validated by hundreds of dollars of useless psoriasis products ) but feel compelled to endorse the staff and particularly Dr. May Chhun for their smiles and positivity on my visits. The improvements on my psoriasis is beyond my expectations and Dr. Chhun has expressed such a sincerity in her concern for my condition and doing whatever she can to get me the right treatment for my psoriasis which was quite extreme. My only regret is that I waited so long before contacting them. Can not understand any of the complaints as I've never waited more than 5 minutes to see someone unless they are referring to a different location other than Roseville. read more

They don't care, they will churn out appointments as fast as possible, won't even bother looking at your skin most of the time. Customer support nonexistent. read more

I went in for persistent skin rash, been suffering for 6 months and had visited multi urgent care and minute clinics, been prescribed steroid after steroid - I prepped for appointment and downloaded all the meds that had been prescribed, prednisone, steroid injections, topical steroid ointments and creams- I told the so called "doctor" (was not a dermatologist not even a doctor for that matter) was a twenty something nurse or PA. I told her I do not want any more toxic steroids I want a treatment regimen (there are many drugs out there on the market that are daily pills that control eczema and flair ups that do not contain steroids) She was very dismissive and said "you just need a stronger steroid" and prescribed me another steroid cream! I didn't show up for the follow up appointment, I was lucky enough to get into an actual bonafide dermatologist that was shocked to see my prescription history and flabergasted this "wannabe" doctor prescribed even more steroids! STAY AWAY- if you care anything about your skin and health, avoid this clinic! read more

Just had a appointment canceled after waiting over a month due to Doc being on vacation. Really no one knew this before scheduling an appointment? read more

Yikes. Never was able to make an appointment. Our Dr sent a referral marked URGENT to this clinic. When I called to set up the consultation I was told they hadn't received the referral, and they were booked into the theft month. I immediately called our Dr to find out the referral was indeed sent, and they lied instead of processing the referral. I have no idea what kind of Drs work here, but they are losing business at the front desk. The girl at the front desk didn't appear to have much concern. I found a great dermatologist elsewhere! read more

I was scolded for being 7 minutes late. I then waited to be seen for 34 MINUTES. The dr came in, was clearly rushed-very rude - and I was back in my car 5 minutes after that. She looked at me, told me to buy their expensive cream, and that was that. If the doctor is running 40 minutes behind (it happens) then the lady at the front desk shouldn't huff and puff about the patient being 7 minutes late. read more

I have been seeing doctors at this location for the last 5 years and my first and second Dr left the practice, the first time that happened they seemed more than happy to just change my appointment to a new doctor without even telling me, which ended up being okay because he was as good as my last one, I saw him for 2 years for dozens of issues meaning tons of billable to my insurance and co-pays. This time when my current doctor left, I was not notified again and I had to make myself an appointment to attempt to reestablish with a new Dr, during this 1st appointment the new Dr Choa made it very clear they were not interested in picking up me as a patient because "it's better to follow your last Dr since they are familiar with your treatment" despite that the doctor she originally referred me to being the one I had not seen in 2 years. How is that picking up where we left off??!! So I asked if they are not taking new patients or not interested in my business? She said no and just repeated herself. I then asked why she wasn't referring me to my most recent doctor of the last 2 years "wouldn't that make more sense if your reasons are true?" She then gave me the referral info for the 2nd doctor my most recent history is with. I was happy and used to recommend this practice to all my friends and family. But never have I been treated with such a bad bed side manner and indifference! ****UPDATE the Dr/office they referred me too their first one they pushed on me. I called and they are only taking cash NO insurance yet, they are so new they are not set up to take ANY insurance. read more

Hello, Berman skin institute helped much. The hair removal from back and chest did very good. It hurt not much, barely felt. Nick R. (supervisor) made many joke and experience very enjoyable. He talk much of funny college times and was very nice. read more

Absolutely agree with Ashley V whom I do not know. I had an appointment with Dr Abangan in April prior to reading reviews. I was referred by a Sutter P/A . I experienced a lack of understanding of my issue, furthermore she showed no interest in my condition and only spent approximately 5 minutes with me. The steroid I was given for scar reduction was dismissed by the pharmacist as not being suited for what I was after. I also has a secondary P/A agreed with the pharmacist. Use Dr. Abangan at your own risk. I will not be back. read more

Go see Chesilin for laser hair removal. She is the best! Definitely ask for her though because the others are not trained. My results after seeing Chesilin were amazing! Well worth the money. read more

I am severely disappointed and frustrated with businesses like this. So everyone knows, Berman skin institute does not accept Kaiser or Sutter insurances. This would be find if they were not purposely vague on the insurances they do accept. In bold just below there name on the web site it says "same day appointments and Most Insurances accepted". On arrival to my child's appointment we scheduled on line I was told that they do not accept my Kaiser insurance and that they only don't accept Kaiser and Sutter insurance. Well that's understandable I suppose but I just drove 30 mins to the appointment without that knowledge. All the web site has to say is they accept most insurances but not Kaiser and Sutter and there would be no confusion or inconvenience. They don't however because when you get there they give you another option and that is to pay out of pocket... Seems convenient to trap someone with that other option after they scheduled and planned around an appointment. The receptionist even said "it's up to you" if you want to pay out of pocket. That was nice of her to let me know I was the one who gets to decide if I pay out of my own pocket. Or I can leave and get no treatment and no resolution to my daughters problem in a wasted hour of my day in between school pick up, soccer practices, and making dinner. I suggested that they change the web site to be more transparent and disclose the only two insurances they don't accept. The receptionist said sorry. Not sorry with sincerity like she is truly sorry, but sorry like did you want to pay out of pocket. The answer was no I did not. She said she would "let them know" about my suggestion for the web site. But as we all know that was just another pay or leave statement. How would she let them know. Who are they? Should she tell them by word, email, letter? My point is companies can be misleading or deceptive and all you have to say is "I'm sorry" if you are exposed or questioned. I will not be going to Bermans ever and neither should you read more

If you want to feel like someone actually listens to you about your face concerns come here. They have a very kind and courteous office staff. Damion Rodeback and his assistant Nicole are the ones to see! They let me come in 15 min before closing and took care of me. I have only had bad experiences when going to dermatology places, they have changed my opion of them now. Berman skin institute is professional, quality care. Going anywhere else would be a mistake! read more

Don't waste your time. The person I saw knew nothing of what I was referring to he told me my rash was unlikely from epoxy resin which I knew it 100% was and he told me resin doesn't have fumes, which is completely wrong you are strongly advised to wear a respirator mask and be in a ventilated area when working with. He told me that it doesn't have a smell or odor so he didn't think it was that but that's completely wrong. Yes it doesn't have a smell that's correct but it's fumes that you can't smell that are highly toxic and cause lots of problems. Number one thing is dermatitis so just be aware don't listen to people when you haven't done your research yourself. Really was a waste of time read more

ABSOLUTELY HORRIBLE. Do not do business with these people. They are complete crooks and have horrible customer service. I called to set up an appointment to double check that my issue could be handled on my initial visit. Over the phone they said it can be handled on that day I scheduled it to be done. On my first visit, the doctor introduced himself to me and advised I would need to schedule another time to get my cyst removed (the scheduled had already confirmed over the phone that this could be done on my first visit). He said that they did not have the time to do it that day. This was the reason why I scheduled the appointment beforehand, but they refused to do anything. I was charged $175 to meet the doctor on this first visit and then be charge once again for my next visit. NOTHING was completed on my first visit! After the procedure I received a call from Karina about the billing. I brought up the issue I had about paying $175 for no work being performed on my first visit. After the scheduler assured me I could get it all done on my first appointment this bothered me and I felt as though I was being ripped off. Karina was the most unprofessional and argumentative person I have ever dealt with. I would be horrified to have her as an employee. She referred me to her supervisor Shelly, who I have called more than 5 times and she refuses to call me back. I also reached out to the 800 number and spoke to Oliver, who sounded miserable. He told me that he would send me over an email in regards to getting in touch with his supervisor. I NEVER received an email!!! There is not a single person in this company that does their job or is accountable for what they do. Overall this company is absolutely terrible and I warn everyone possible to take your business elsewhere. read more

I have been waiting to write this review for 3 months now and I'm not one to actually write one of these things but I feel like people need to know. I have chronic psoriasis and I have had it for 5 years now. I recently relocated to the area which is why I was seeking a new dermatologist. I know the signs really well when it's about to get out of control and what medicines work and don't work. I went to Berman at the end of June and requested a medication that I have taken before. They made me take labs (which is part of the process) to get the medication and I took them right before 4th of July. It's is now Oct 13th (3.5 months later) and I STILL have NOT received my medication. A month and a half waiting for my medication I had called them for my 5th TIME and found out that THEY HAD NEVER REQUESTED MY MEDICATION. After 2 months of already waiting I decided to schedule an appointment with Roseville Dermatology. This is the crazy part, I was seen and now have officially received my medication before Berman! If your issue is something that you need immediate attention to, DO NOT GO TO BERMAN. There service was awful, they did not know what they were talking about, they took forever and I work in healthcare (which I told them) and they continuously talked to me like I was a child and didn't understand. I got off of most of my conversations with them in complete tears. I added some pictures to show what I have been dealing with. These are only two of the many spots that I have. It's so painful and I am at the point that I have to cover it up on a daily basis. read more

Berman Skin Institute - 3.5 months later - Dermatologists Near Me - Roseville, California

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If I could give -100 I would! Went in for tiny cancer on calf . DR. CHOW.. the BUTCHER... made this huge horizontal incision. Had issues suturing it since it expanded and now I'm left with gaping hole I have been trying to heal up myself since they haven't offered any help.. RUN AWAY FROM THIS PLACE!!!!! read more

Back in October I went to the location off Eureka Road in Roseville and would NOT recommend this place at all. If I could give negative stars I would. The place is shady. Went there to have varicose veins assessed and mine looked similar to the pics they have online and they said mine were too severe for them to treat and they could not even recommend a vascular surgeon...which beg the question do they only do cosmetic? If so then DONT advertise otherwise. The Dr also took a look at two spots on my nose and froze them off with an aerosol can and the lady asked for my $40 co-pay before the Dr would see me and then I received another bill for $70 for the excessive charges they racked up.....the Dr literally spent less than 5 mins with me. The place is also not clean....I would steer clear! read more

Kehli McCaskill is why I go here! I followed her from a different place in Roseville and absolutely trust her with all of my skin needs (and issues). Kehli is caring, attentive, professional, kind, knowledgeable, and calming. She always makes time for me and sometimes she is running behind but that is because the same devotion is given to each of her patients. My husband is a fan of her, too. (Added bonus is that she is fantastic at Botox, too). read more

Be very, very careful here. Apparently they have a Dr. but I witnessed a office visit for a friend's rash. The Dr. looked at the rash from across the room and said she had no idea what it was. Done. Prescription issued and we were on our way. Not sure what degree and residency was needed for that effort. The back office is equally interesting. In September they adjusted a completely paid bill from April adding additional patient charges. Then declared the account late because the original (paid) bill was from April. In speaking with the office this is their standard practice. read more

They are awesome and have helped me clear my psoriasis up to 97% clear! Dr Abangan and team are awesome. read more

This review is about Dr Abangan - not the rest of the friendly, helpful, and knowledgeable staff. Today was my second appointment with Dr Abangan. The first was two years ago for a body rash. I left her office in tears and swore I'd never go back. Fast forward to 2020 when masks started irritating my skin so much that I had more acne than in my teenage years. Sutter Dermatology was not accepting new patients as they lost a provider to the Bay Area and another to retirement. The only other in-network Dermatologists were in Sacramento and Vacaville. which seemed too far considering she is just down the street from my house. Knowing what I know today I should have just driven downtown because she was just as rude and clueless as when I first met her two years ago. It's safe to say that I've learned my lesson this time and I hope that this helps anyone considering establishing care with her. I would give her zero stars if I could. She's that horrible. read more

Allen Markovic PA is fantastic! My Dad is in his 80s and has terrible skin damage from tanning all his life. We've experienced our fair share of skin doctors. Allen is very knowledgeable, thorough, patient with a great demeanor. Hard to come by skin Drs let alone a PA as great. He really made us feel at ease. Highly recommend!! read more

I scheduled an appointment for a consult for tattoo removal. Was even called to confirm the appointment for TATTOO REMOVAL, then I get there for my appointment and was told they no longer do TATTOO REMOVAL. The nurse said she was going to call when she noticed what I was coming in for, but figured she would just let me know when I got there incase I was interested in any other services. So not only did they waste my time by bringing me in for a consult on services they dont provide, she then tried to upsell me on skin treatments to lighten my freckles on my face. I told her I was quite fond of my freckles, to which she responded by telling me that I may like them now, but in 10 years when I've aged more, they will just make me look dirty. So now ive wasted my time and have been insulted on my physical features that I said I enjoyed about myself. 100 % dont recommend. read more

I can't speak highly enough about Dr. Donita Abangan. Not only has she calmed down my eczema with skilled care, she checks in on me with personal communication whether she's on duty or not. What doctor does that these days? Just one from what I know. Dr. Abangan almost makes me wish I have flare-ups, just so I can see her and the wonderful folks at Berman Skin Institute again. Well, almost. :) I highly recommend Dr. Abangan! read more

I have been a patient of Dr. Abangan for 2+ years. I initially saw her because of rosacea and she has continued to treat me. She is kind, considerate and always goes above and beyond. When she learned that I did not have insurance coverage, she helped me obtain my medication. I have recommended her to several of my friends and she has shown kindness and compassion to them as well. read more

Helped with my acne so so much! Everyone is so attentive and really helpful with finding the proper solutions for my skin!

Horrible customer service! I was going to see a dermatologist at this location for a consultation. I called to inform the receptionist I would be 10 minutes late due to traffic and she said it was fine and she would leave a note on my file. (Should have gotten her name). Anyway I get there and there was no note and the doctor would not see me because I was 10 minutes late. You know if the receptionist would have told me over the phone when I told her I would be late that the doctor would not see me if I was late then I would have respected that and would have rescheduled; but she said it was fine. I wasted my time driving from midtown to Roseville with my infant baby and husband, wasted gas just for them to tell me the doctor won't see me for being 10min late. It's funny because I feel like as patients we always have to wait for the doctor but they can't see us if we're just a little late. CRAZY! It's all good though I'll take my business somewhere else. Obviously he was too busy to see me as a new patient who was gonna pay cash! read more

Horrible, horrible experience!! I was scheduled with Dr. Nor Chiao for body acne. She was in such a hurry, didn't even assess my skin and didn't ask if I had any questions-- just ran out of the room. Spent like 5 minutes with me. I had to literally stop her at the door in order to get my concerns answered. Horrible service. She said there is nothing we can do for your acne except maybe laser (and that's only because I insisted for some treatment options). Didn't explain any of the treatment for laser. I asked if insurance will cover any of it. She said we will check and get back to you. Never got back to me. I called Berman institute back and they said there are no notes on discussing laser treatment. Waste of my time and money. Never coming back again and will tell others the same. read more

I have been struggling with my acne since the beginning of high school. I have been to countless dermatologists in the area but none stack up to Berman Skin Institute! Great care and even better people. read more