Great service, great prices, great mechanics....always ready to work with the customer to ensure…read moresatisfaction,

My initial thoughts were good. The owners purchased this auto shop from…read moremy parents years ago. at first the service was fine. When Leah, the owner was watching over the shop. But last April, 2023 I needed brakes. It was said they replaced all parts of the brakes, and the cost was over $800. at the time they seemingly did a good job, but 13,000 miles later and I need new brakes again. Now, I do not ride the brakes, or jam the brakes on. This has nothing to do with my driving. Never ever before have i had to replace brakes in less than a year. With no warranty, or anything. At the same time, the hose to my air conditioner was clogged so it was leaking into the front floor. They said there wasn't a clog in the hose, they tried to blow it out , nothing there. i took it to someone else I watched as they blew air in the hose, and all the water came gushing out. Soooo not that it was a huge expense, but they couldn't find the clog, which seemed like a super simple task. They actually tried to tell me that the water was coming from my windshield to inside the car and to take it to an autobody shop. Anyway, as far as I am concerned they are completely incompetent and I would NEVER take another car here!

They found the problems with my vehicle quickly, found solution quickly and i was on way without…read moreany problems. Great experience. thank you, Carlos from Worcester, Ma.

I wish there is a negative star. I went to this shop, to replace my front brake pads and rotors, he…read moresaid he need to inspect and then only he can give the estimate. The estimate he gave is far away from the market price. So I didn't proceed with him though he charged me 100 bucks just for the inspection and his time. I went there with known issue, I don't why there is a need of inspection again until unless to rob a customer. I went here to support local businesses but it didn't turn out well. Stay away from this shop. This is really a bad day

Neighborhood Wrench (NW) told me I needed an engine and assured me that my 21 year old car was "In…read morepristine condition" and worth having it done, so I ended up agreeing to it. When I picked up my car, Doug gave me a invoice with extra parts that I paid for that were NEVER discussed with me and were working fine. Doug called me sometime later to see how my car was running. I thought that was odd, but I told myself he was just being nice and I told him it was running ok. A few days later, my engine light came on and it started running horribly. I thought I had developed another problem with my car. Some time after that, Doug called me again. The first time he called me I told him my car was running ok, so I thought it was really odd he was calling me again. I did not answer his call. I then discovered my car was misfiring on the #6 cylinder because they installed two #1 ignition wires on my engine, one on the #6 cap and plug that was also badly cracked. I had also put brand new plugs in my car right before I took my car to NW, and I also discovered that the plugs in my engine were burnt and rusted. They were not my new plugs. Have you ever had your car repair shop call you once after you picked up your car? How about twice? Is it possible that Doug was calling me because he was expecting my car to malfunction so he could have me bring my car back to him to "fix?" Doug said this is ridiculous. Is it? Doug wrote on my invoice that all new parts were put in the replacement engine, and he told me that all old parts in the replacement engine were removed before installation. They were not. Doug also told me that I needed a new radiator because it was full of rust. I looked in it after I found the cracked wire and rusted plugs, and it was full of rust. See photo. Doug told me that not transferring my plugs was "AN" honest mistake and that my car was running perfectly when it left their shop and I was "misinformed" if I thought that putting "wires" (one wire, not two, and badly cracked-see photo) in the wrong order would cause my car to malfunction after driving it for some time. It did! "AN" honest mistake is one mistake, not five: 1 They did not transfer my new plugs into my replacement engine. 2 They did not take the old parts out of the replacement engine and left the old plugs in it. 3 They installed an incorrect wire in the wrong firing order. 4 The wire was badly cracked. 5 They replaced my radiator because it was full of rust and it was still full of rust. Doug's explanation in his own words for installing parts he never discussed with me: "Your upset that we replaced parts without talking to you, this was all part of doing the job properly so we can stand behind it." "your plan was to keep the car running as long as possible, as such it was the obvious thing to do." The OBVIOUS thing to do was to talk to me first! It is my car, my money my decision, not yours! Doug replaced my clutch and tried to make me feel that spending $648.55 for clutch parts that has nothing to do with how the engine ran and was working fine, was a deal because he "only" charged me for parts. ONLY?? I had no idea if he did or didn't charge me labor as he did not list labor charges per parts installed on my invoice. After the AGO contacted Doug, he produced the breakdown of labor for my parts, and just as I suspected, he DID charge me labor for my clutch! NW charged me for a clutch, water pump, cap and rotor, gaskets, seals, manifold, thermostat, and I paid $1,031.75 for a fuel injector and bracket, all without discussing any of it with me. I think he saw me as an easy mark because I am a woman in my 60's, and he knew he was highly recommended to me and I trusted him. Doug wrote on my invoice that my replacement engine with "88k" miles was documented, but when I requested that documentation, I was told Rick must have done it as Doug didn't know anything about it or have it, but he could give me the receipt from the junk yard. When I called and asked him for the junk yard receipt, he told me he had "just cleaned house" inferring that he threw it away, and then ignored my other attempts to get it. He did send me the receipt after I sent him a certified letter, and the receipt does not indicate mileage. I believed that the new replacement engine would increase my cars resale value, but I spent thousands on an engine and I did not get any documentation on it or proof it actually has 88k miles on it. Doug was the one who gave me the bill. I am assuming he prepared it and or read it before giving it to me, and if they don't actually have any documentation, why was it written on my invoice? Fraudulent Business Practices? When I told Doug I would talk to Rick, I was told that I couldn't because he doesn't work there anymore. Really?? Aren't they related? Doug did reimburse me for my spark plugs and nothing else, but I now don't believe I even needed an engine in the first place.

Terrible service with the Turo rentals. Dirty Teslas with broken windshields. Non-disclosed and…read morehuge hidden fees and costs charged weeks later. Mysteriously. Avoid this headache. Doug's non-disclosure seems to be a recurring theme in the reviews.

Couldn't be happier with their customer services and professionalism. The owner Chris, his wife and…read morethe team are just wonderful ppl and trustworthy. I found this place randomly and now I go there for car repairs, oil change and annually check up. They are efficient. I have gotten new tires from them. Before They ordered the tires and they phoned me to explain different options that I could get and told me what the prices were and their recommendation too. Loaner car was being offered to me when I needed to drop off my car for a couple of days at the shop. Excellent communication and service!

I used to bring my old car to them years ago and always had great service and reasonable prices…read more I bought a new car and switched to using the dealer during the warranty period. Now I'm back at Chris's and very happy to be there again. I find them trustworthy and very pleasant to deal with. They are thorough and don't push you to have work done you don't need yet. I recommend them highly!

This has been my third time using the services at Central Auto Body. Again, Peter and the staff…read morewere great and the workmanship on the car was excellent! I highly recommend them!

Wanted to leave a recent review for this company since there aren't any on Google etc. Highly…read morerecommend! They took my car in right away, gave me a very accurate estimate right off the bat, was fair and didn't rush me to choose them (although my mind was already made up), and was very honest with me. Car was done pretty quickly and looked brand new! High quality service, ran by honest & kind people, who will take their time and pay attention to detail.

Conveniently located near downtown Uxbridge makes for a quick state inspection, tire repair or…read morereplacement, or simply shopping for a used car. Receptionist was friendly and I was greeted with a smile.

My daughter needed a car and Russ R. and Luke L. were fantastic in getting her the car that she…read morealways wanted. They were honest and very helpful in seeing her thru the process. They truly cared that she was happy and my wife and I would have no problem buying a car from Uxbridge Auto. Luke L. explained everything to her, and made her feel at ease. Jeff R. father of Diana R.

I had a great experience with Spillers Automotive, Greg was super helpful, kind and service was…read morevery fast! I am so grateful for the kind customer service and quality service.

Terrible customer service Called to get a quote and…read moreemployee was rude and hung up Definitely shouldn't be in the automotive business with that terrible customer service

If I could give them negative stars I would do that. I would highly recommend NEVER going to this…read moreshop for business. Their craftsmanship is terrible, and they do not stand behind their work. They cost us thousands and thousands of dollars taking on a repair for us that they said they could do but they hacked it up so bad that the truck has never been the same since we took it to them. And now they are deeming all the work to finish fixing it as not covered under their warranty, even though it was parts that they had to move and work on. We were fearful of voiding the warranty by going anywhere else, but finally took it to a trusted mechanic for a second opinion and they confirmed that Auto Go did not do quality work and left the truck in such a state that it continues to cause problems. Worst experience ever and I will tell anyone and everyone to NEVER use this shop.

Friendly and attentive family owned business for 40 yrs. Been bringing my cars there since I got…read moremy first car. Thourogh and honest hard working staff. Reasonable pricing.